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June 7, 2024 NHTSA CAMPAIGN NUMBER: 24V422000
A loss of power steering assist can increase the risk of a crash.
NHTSA Campaign Number: 24V422
Manufacturer Kia America, Inc.
Components STEERING
Potential Number of Units Affected 1,075
Summary
Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Remedy
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters are expected to be mailed August 6, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC319.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Kia has a Recall
2024MY Sportage
Motor-Driven Power Steering (MDPS)
Basis of Safety Defect Determination 573.6(c)(6)
May 21, 2024
Kia North America (Kia NA) receives dealer Techline case with dealer complaint of no power steering assist during delivery of new 2024MY Sportage.
May 22, 2024
Kia Georgia collects Motor-Driven Power Steering (MDPS) unit and steering column from subject 2024MY Sportage for further evaluation. Kia NA Safety Office begins to monitor issue.
May 29, 2024—May 30, 2024
Kia Georgia and Kia Corporation (Kia HQ) visit supplier to investigate potential cause of issue.
Kia NA Safety Office receives root cause information from Kia HQ identifying a solder flux contamination issue at the supplier which can result in a loss of power steering assist.
Kia NA Safety Office conducts field data analysis and identifies a total of two (2) reports of loss of power steering assist consistent with condition identified by Kia HQ (dates of receipt 5/20/2024—5/21/2024).
May 31, 2024
Kia NA Safety Office decides to recall certain 2024MY Sportage vehicles produced at Kia Georgia. No injuries, crashes, fatalities.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| KIA | SPORTAGE | 2024 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V422-7069.pdf 749.459KB
Recall 573 Report
RCLRPT-24V422-5132.PDF 213.724KB
2024MY Sportage Motor-Driven Power Steering (MDPS) Chronology
RMISC-24V422-9497.pdf 75.429KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-422
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Kia America, Inc. JUN 07, 2024 NHTSA Recall No. : 24V-422 Manufacturer Recall No. : SC319 Manufacturer Information :
Manufacturer Name : Kia America, Inc.
Address : 111 Peters Canyon Road
Irvine CA 92606 Company phone : 800-333-4542
Population :
Number of potentially involved : 1,075 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2024-2024 Kia Sportage Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS
Descriptive Information : Certain 2024MY model year Sportage vehicles manufactured from April 30, 2024 through May 23, 2024 at Kia Georgia. The recall population was determined by a review of vehicle and supplier production records. The vehicles subject to this recall were not produced in VIN order.
Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : APR 30, 2024 – MAY 23, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : During manufacturing by the supplier, the Printed Circuit Board (PCB) in the Motor-Driven Power Steering (MDPS) power pack may have been manufactured with contaminated flux. A contaminated PCB can result in an electrical short circuit. If this occurs, the MDPS power pack may become inoperative resulting in a loss of power steering assist.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A loss of power steering assist requires higher steering effort by the driver, especially at low speeds, thereby increasing the risk of a crash.
Description of the Cause : Electrical short circuit due to contaminated flux during manufacturing of
Printed Circuit Board by the supplier. Part 573 Safety Recall Report 24V-422 Page 2 Identification of Any Warning
that can Occur : Illumination of MDPS warning light. Involved Components : Component Name 1 : POWER PACK – ELECTRIC Component Description : MDPS Power Pack Component Part Number : 56370-DW000 Supplier Identification : Component Manufacturer
Name : HL Mando America Address : 4201 Northpark Drive
Opelika Alabama 36801
Country : United States Chronology :
See attached document titled “2024MY Sportage Motor-Driven Power Steering (MDPS) Chronology”. Description of Remedy :
Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with
instructions to bring their vehicle to a Kia dealer. Kia dealers will be instructed to replace the Motor-Driven Power Steering (MDPS) power pack with a new one. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 1, 2024. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy component does not contain any contaminated flux. 2024MY Sportage vehicles manufactured beginning on 5/24/2024 are equipped with an uncontaminated MDPS power pack. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-422
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : The planned dealer notification begin and end date is June 12, 2024. The
planned owner notification begin and end date is August 6th, 2024.
Planned Dealer Notification Date : JUN 12, 2024 – JUN 12, 2024
Planned Owner Notification Date : AUG 06, 2024 – AUG 06, 2024
* NR – Not Reported
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SEOCONTENT-END
