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June 14, 2021 NHTSA CAMPAIGN NUMBER: 21V447000
Steering Assist Level May Not Adjust Properly
A sudden increase in steering effort can increase the risk of a crash.
NHTSA Campaign Number: 21V447
Manufacturer Kia Motors America
Components STEERING, LANE DEPARTURE
Potential Number of Units Affected 846
Summary
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Remedy
Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC213.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Kia has a Recall
GROUP | MODEL | |
Safety Recall Campaign | 2021-2022MY K5 (DL3a) w/2.5L T-GDI | |
NUMBER | DATE | |
SC213 | June 2021 | |
SAFETY RECALL CAMPAIGN | ||
SUBJECT:
MDPS OPERATION LOGIC IMPROVEMENT (SC213) |
This bulletin provides the procedure to update the software logic of the Motor Driven Power Steering (MDPS) on some 2021-2022MY K5 (DL3a) vehicles equipped with the 2.5L T-GDI engine, produced from November 16, 2020 through May 12, 2021. The operation logic for the MDPS system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, increased steering effort can result, increasing the risk of a crash. Follow the procedure outlined in this publication to apply the improved logic to the Motor Driven Power Steering (MDPS) system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 2 of this bulletin. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.
NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS download, as described in this bulletin.
Upgrade Event Name |
562. DL3a MDPS OPERATION LOGIC IMPROVEMENT |
NOTICE
- Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully charged jump starter box connected to the battery.
- Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
- All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise stated.
- Damaged VCI II units should not be used and promptly replaced.
- Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade procedure.
- DO NOT start the engine during ECU upgrade.
- DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.
- When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.
- ONLY use approved ECU upgrade software designated for the correct application.
IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to the ECU.
NOTICE
Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback.
ROM ID INFORMATION TABLE:
Upgrade Event #562
Model | Engine | System | ECU P/No. | ROM ID | |
Previous | New | ||||
21-22MY (DL3a) | 2.5L T-GDI | MDPS | 57700-L3000 | 4DLAP100 4DLAP101 | 4DLAP102 |
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary.
NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.
1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel.
NOTICE
The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable.
2. With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen.
3. Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature.
4. Select ‘ECU Upgrade’.
5. The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #562.
NOTICE
The vehicle must be identified in Vehicle Selection to download an Event for that vehicle.
6. Select Auto Mode.
CAUTION
Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode.
7. Select the EPS system under the System selection menu.
Touch ID Check (D) and confirm that the latest update is available.
Select Upgrade Event #562, and select Upgrade to continue.
8. The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU.
CAUTION
Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.
9. If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the procedure from step 4.
NOTICE
If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI II. Contact GIT America Help Desk at (888) 542 4371 or Techline.
10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue.
11. Once the upgrade is complete, select ‘OK’ to finalize the procedure.
12. When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
13. Start the engine to confirm normal operation of the vehicle.
Manual Upgrade Procedure:
NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.
See table below for ‘Manual Mode’ passwords.
Manual Mode ECU Upgrade Passwords
Menu | Password |
DL3a GT MDPS : 57700-L3000 | 4102 |
1. Within the ECU Upgrade screen displayed, select Manual Mode.
2. Select the EPS system under the System selection menu. Select Upgrade Event #562 and select Upgrade to continue.
3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 2, and select OK.
4. Enter the appropriate password from the Manual Mode password table above and select OK.
5. The upgrade will begin and the progress of the upgrade will appear on the bar graph.
6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.
7. Once the upgrade is complete, select OK to finalize the procedure.
8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
9. Start the engine to confirm proper operation of the vehicle.
AFFECTED VEHICLE RANGE:
Model Year | Model | Production Date Range |
2021 – 2022 | K5 (DL3a) | November 16, 2020 to May 12, 2021 |
REQUIRED TOOL:
Tool Name | Figure | Comments |
KDS | Kia Diagnostic System |
SC213 – 2021-2022 MY K5 RACK-MOUNTED MOTOR DRIVEN POWER STEERING (R-MDPS) CONTROL LOGIC
SAFETY RECALL CAMPAIGN
Q & A
June 16, 2021
What type of campaign is Kia conducting?
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to update the MDPS software logic on certain 2021-2022 MY Kia K5 vehicles.
What vehicles are affected by the recall?
Certain 2021-2022 MY Kia K5 vehicles equipped with 2.5L Turbo-GDI engines manufactured from November 16, 2020 through May 12, 2021.
How many customer vehicles are affected by this recall?
Approximately 846 K5 vehicles are affected by this recall.
What is the concern with the Rack-Mounted Motor Driven Power Steering (R-MDPS) control logic?
The control logic for the Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, increased steering effort can result, increasing the risk of a crash.
Can you describe the recall campaign and fix?
Dealers will update the MDPS software logic to a version that recognizes communication faults.
How will owners of the affected vehicles be notified?
Kia will notify owners of the affected vehicles by first class mail beginning on June 24, 2021.
What should vehicle owners do when they receive the notification?
Upon receipt of the notification letter, owners are to contact their authorized Kia dealer to arrange to have the software update performed. Owners are instructed to not activate the LFA function until the software update has been completed.
How was the issue discovered?
During a review of various vehicle control system logics by the R&D Center for purposes of new vehicle development.
Will this cost vehicle owners any money?
No. Kia will perform the recall repair at no cost to the customer.
What about customers who may have already paid to have this situation corrected?
If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
How long will the update take?
The actual time required to perform the update will be approximately 1 to 2 hours. However, the vehicle may be needed longer. It is recommended that owners schedule a service appointment to minimize inconvenience. Owners can also contact their authorized Kia dealer for an exact estimate of how long they may need the vehicle. (Most Kia dealers have online appointment scheduling via their dealership websites to maximize convenience.)
Are there any restrictions on an owner’s eligibility?
No.
If a customer has an immediate question, where can they get further information?
The customer can contact their local authorized Kia dealership or call Kia’s Consumer Assistance Center at 1-800333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Standard Time, or via the internet at www.kia.com (Owner’s Section).
2021-2022MY K5 MDPS Control Logic Chronology
Basis of Safety Defect Determination 573.6(c)(6)
May 7 – May 26, 2021
During the R&D Center’s review of various vehicle control system logics for purposes of new vehicle development, R&D identifies that the control logic for the Rack-Mounted Motor Driven Power Steering (R-MDPS) system in the subject 2021-2022MY K5 vehicles lack a communication fault diagnosis feature. On May 26, 2021, Kia Corporation (Kia HQ) notifies Kia North America (Kia NA) of the software error and possible safety concern under certain driving conditions.
May 27-June 8, 2021
Upon receipt of the information, Kia NA requests additional technical information from Kia HQ. Kia NA begins its evaluation of the issue and confirms no reported field incidents in the U.S. market. On June 8, 2021, Kia NA test drives a subject K5 vehicle and recreates issue to confirm circumstances and severity of steering effect.
June 8, 2021
Based on its evaluation of the issue and the potential risk of a crash due to increased steering effort, Kia NA decides to conduct a recall. No customer complaints or warranty claims. No fatalities, injuries or crashes.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
KIA | K5 | 2021-2022 |
11 Associated Documents
Chronology
RMISC-21V447-9379.pdf 74.747KB
Defect Notice 573 Report
RCLRPT-21V447-9606.PDF 213.943KB
Recall Acknowledgement
RCAK-21V447-9829.pdf 645.847KB
Remedy Instructions and TSB
RCRIT-21V447-7251.pdf 742.333KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V447-2664.pdf 171.056KB
Manufacturer Notices(to Dealers,etc)- 6/16/2021
Manufacturer Notices(to Dealers, etc)- 6/16/2021
Recall Quarterly Report #1, 2021-2
RCLQRT-21V447-8011.PDF 211.138KB
SC213 2021-2022 MY K5 RACK-MOUNTED MOTOR DRIVEN POWER STEERING (R-MDPS) CONTROL LOGIC SAFETY RECALL CAMPAIGN Q & A: June 16, 2021
RMISC-21V447-5524.pdf 116.002KB
Miscellaneous Document – REQUEST FOR REIMBURSEMENT FORM
RMISC-21V447-3689.pdf 146.573KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V447-6534.PDF 211.328KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V447&docType=RCL
Kia Reprogramming
Kia J2534 Diagnostics & Reprogramming
https://kiatechinfo.snapon.com/J2534DiagnosticsAndProgramming.aspx
What is J2534?
A single set of programming hardware consists of personal computer(PC), standard interface to a device driver and an interface hardware that connects between PC and a programmable ECU of vehicle.
The main purpose of this regulation is to program ECUs for all vehicles using a single set in the field.
Device | Manufacturers | API | DLL | Firmware |
---|---|---|---|---|
CarDAQ Plus | Drew Technologies Inc. | 4.04 | 1.9.28 | 1.9.28 |
ES6510 | Vetronix Corporation | 4.04 | 12.00 | 12.00 |
Sun PassThru Pro | Snap-on Diagnostics | 4.04 | 02.07u | 02.07u |
PassThru+ XS | I+ME Actia GmbH | 4.04 | 02.07u | 02.07u |
OTTOTEST-VCI | OTTO | 4.04 | 1.04 | 1.34 |
iFlash | Blue Streak | 4.04 | 1.04 | 1.34 |
PASS THRU PRO II | Snap-on Diagnostics | 4.04 | 1.9.24 | 1.9.24 |
AEZ Flasher | AE Tools | 4.04 | 1.9.28 | 1.9.28 |
VSI-2534 | Dearborn Tech | 4.04 | 2.05.26 | 2.05.26 |
Flasher Pro | Bosch | 4.04 | 1.9.28 | 1.9.28 |
Flash2 | Cardone | 4.04 | 2.06.28.2 | 2.06.28.2 |
PX3 | Dearborn Tech | 4.04 | 1.00.09 | 1.00.09 |
CARDAQ-M | Drew Technologies Inc. | 4.04 | 1.0.106 | 1.0.106 |
Universal Reprogrammer II | EASE Diagnostics | 4.04 | 1.9.28 | 1.9.28 |
G-Scan2 | GIT | 4.04 | 3.1 | 9.03 |
* API, DLL and Firmware version may be controlled by the device manufacturer. Contact the manufacturer if you are unable to find the version listed above All devices were tested/verified on all Hyundai engine management systems.
- Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
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- 🌎[Bus Protocols]: Primary CAN/ISO15765/GMLAN, Secondary CAN/ISO15765/GMLAN (Dual or Single Wire), For Ford SCP (J1850PWM), for GM Class2 (J1850VPW), KWP2000 (ISO9141/14230), for Chrysler SCI (J2610), Compliant to ISO 22900-1 MVCI physical layer
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- 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
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- 👉The MaxiFlash VCI Kit, compatible with the MaxiSYS MS909 advanced diagnostic tablet, includes a bluetooth-enabled vehicle communication interface (VCI), a J2534-compliant pass-thru programming device. This VCI Kit also includes an Autel Main Cable V2.0, USB 2.0 cable, and AC/DC adapter. Includes one-year Warranty.
- 👉Supports CAN FD, 4 CAN Channels and DoIP, Supports D-PDU, IS O22900-1 & ISO 22900-2 protocols and is RP1210 compliant. ompatible with the MaxiSYS MS909 diagnostic tablet.
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Last update on 2024-03-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
GROUP MODEL
Safety Recall Campaign
2021-2022MY K5 (DL3a) w/2.5L T-GDI NUMBER DATE
SC213
June 2021
SAFETY RECALL CAMPAIGN MDPS OPERATION LOGIC IMPROVEMENT (SC213)
This bulletin provides the procedure to update the software logic of the Motor Driven Power Steering (MDPS) on some 2021-2022MY K5 (DL3a) vehicles equipped with the 2.5L T-GDI engine, produced from November 16, 2020 through May 12, 2021. The operation logic for the MDPS system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, increased steering effort can result, increasing the risk of a crash. Follow the procedure outlined in this publication to apply the improved logic to the Motor Driven Power Steering (MDPS) system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 2 of this bulletin. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.
SUBJECT:
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.
NOTICE
Kia Diagnostic System (KDS)
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or
otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth
in this bulletin.
NOTICE
MDPS OPERATION LOGIC IMPROVEMENT (SC213)
Page 2 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
SUBJECT:
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
562. DL3a MDPS OPERATION LOGIC IMPROVEMENT
ROM ID INFORMATION TABLE:
Upgrade Event #562 Model Engine System ECU P/No. ROM ID Previous New
21-22MY
(DL3a)
2.5L T-GDI
MDPS
57700-L3000
4DLAP100
4DLAP101
4DLAP102
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary.
•Confirm a Confirm a fully charged batteryfully charged battery (12.3 volts or higher is necessary) is used (12.3 volts or higher is necessary) is used oror utilize a fully utilize a fully charged jump starter box connected to the battery.charged jump starter box connected to the battery.
•Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
•All ECU upgrades must be All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise performed with the ignition set to the ‘ON’ position unless otherwise stated.stated.
•Damaged VCI II units should Damaged VCI II units should notnot be used and promptly replaced.be used and promptly replaced.
•Be careful not to disconnect the VCIBe careful not to disconnect the VCI–II connected to the vehicle during the ECU upgrade II connected to the vehicle during the ECU upgrade procedure.procedure.
•DO NOT start theDO NOT start the engine during ECU upgrade.engine during ECU upgrade.
•DO NOT turn the ignition key ‘OFF’ DO NOT turn the ignition key ‘OFF’ oror interrupt the power supply during ECU upgrade.interrupt the power supply during ECU upgrade.
•When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.starting the engine.
•ONLY use approved ECU upgrade softwaONLY use approved ECU upgrade software designated for the correct application.re designated for the correct application.
NOTICENOTICE
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to affixed to the ECU.the ECU.
IMPORTANTIMPORTANT
Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the
Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may procedures may cause the PCM to become inoperative after the upgrade and any claims associated cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback.with this repair may be subject to chargeback.
NOTICENOTICE
Page 3 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
MDPS OPERATION SUBJECT: LOGIC IMPROVEMENT (SC213)
1.
Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel.
2.
With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen.
3.
Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature.
4.
Select ‘ECU Upgrade’.
Prior to
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.performing the ECU upgrade, be sure to check that the KDS is fully charged.
NOTICENOTICE
The ECU upgrade function on KDS
The ECU upgrade function on KDS operates operates wirelessly. It is not necessary wirelessly. It is not necessary to perform the upgrade via USB cable.to perform the upgrade via USB cable.
NOTICENOTICE
A
B
C
MDPS OPERATION LOGIC IMPROVEMENT (SC213)
Page 4 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
SUBJECT:
5.
The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #562.
6.
Select Auto Mode.
7.
Select the EPS system under the System selection menu.
Touch ID Check (D) and confirm that the latest update is available.
Select Upgrade Event #562, and select Upgrade to continue.
8.
The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU.
KDS screenshot shown above is for demonstration purposes only. Events shown in screenshot are not applicable to this bulletin.
The vehicle must be identified in
The vehicle must be identified in Vehicle Selection to download an Vehicle Selection to download an Event for that vehicle.Event for that vehicle.
NOTICENOTICE
Do NOT attempt to perform a Manual
Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode Mode upgrade UNLESS Auto Mode fails. Always follow the instructions fails. Always follow the instructions given on the KDS given on the KDS in either Auto or in either Auto or Manual mode.Manual mode.
CAUTIONCAUTION
Do not touch the system buttons (like
Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.performing ECU Upgrade.
CAUTIONCAUTION
E
F
D
Page 5 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
MDPS OPERATION SUBJECT: LOGIC IMPROVEMENT (SC213)
9.
If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the procedure from step 4.
10.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue.
11.
Once the upgrade is complete, select ‘OK’ to finalize the procedure.
12.
When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
13.
Start the engine to confirm normal operation of the vehicle.
If an error notice continues to appear
If an error notice continues to appear or if the upgrade cannot be or if the upgrade cannot be performed, DO NOT disconnect the performed, DO NOT disconnect the KDS/VCIKDS/VCI–II. Contact GIT America Help II. Contact GIT America Help Desk at (888) 542Desk at (888) 542–4371 or Techline.4371 or Techline.
NOTICENOTICE
MDPS OPERATION LOGIC IMPROVEMENT (SC213)
Page 6 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
SUBJECT:
Manual Upgrade Procedure:
Manual Mode ECU Upgrade Passwords Menu Password
DL3a GT MDPS : 57700-L3000
4102
1.
Within the ECU Upgrade screen displayed, select Manual Mode.
2.
Select the EPS system under the System selection menu. Select Upgrade Event #562 and select Upgrade to continue.
3.
Select the appropriate control unit part number with reference to the ROM ID Information Table on page 2, and select OK.
4.
Enter the appropriate password from the Manual Mode password table above and select OK.
5.
The upgrade will begin and the progress of the upgrade will appear on the bar graph.
6.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.
7.
Once the upgrade is complete, select OK to finalize the procedure.
8.
When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
9.
Start the engine to confirm proper operation of the vehicle.
The
The manual upgrade should ONLY be performed if the automatic upgrade failsmanual upgrade should ONLY be performed if the automatic upgrade fails..
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.
See tab
See table below for ‘Manual Mode’ passwords.le below for ‘Manual Mode’ passwords.
NOTICENOTICE
Page 7 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
MDPS OPERATION SUBJECT: LOGIC IMPROVEMENT (SC213)
AFFECTED VEHICLE RANGE: Model Year Model Production Date Range
2021 – 2022
K5 (DL3a)
November 16, 2020 to May 12, 2021
REQUIRED TOOL:
Tool Name Figure Comments
KDS
Kia Diagnostic System
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty.
R
39101 2S002
0
(SC213) MDPS Software Upgrade
211A18R0
0.3 M/H
N/A
0
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SSCC221313 when accessing the WebDCS system.when accessing the WebDCS system.
NOTICENOTICE
*************************************************************************************************************
Kia America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V447)
This notice applies to your vehicle: (Insert VIN)
June 24, 2021
Dear Kia K5 GT Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 MY Kia K5 vehicles. The defect can cause increased steering effort, increasing the risk of a crash. Our records indicate that you own or lease one of the potentially affected vehicles.
What Is The Problem?
The control logic for the Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, a sudden increase in steering effort can result, increasing the risk of a crash.
Should this condition occur, the driver will receive warnings from the vehicle including an audible alarm, illumination of the master warning light, a warning message “Check Lane Following Assist [LFA] system” and/or the MDPS warning light.
What Will Kia Do?
Kia has advised its authorized dealers to update the MDPS software logic to a version that recognizes communication faults. This work will be performed at Kia’s expense at no cost to you. The estimated time required to perform the update will be approximately 1 to 2 hours. However, your vehicle may be needed longer. We recommend scheduling a service appointment to minimize your inconvenience. Please contact your dealer for an estimate of how long they may need your vehicle for this repair.
What Should You Do?
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your authorized Kia dealer to arrange for the software update to be conducted.
• Do not activate or use the Lane Following Assist (LFA) function until the software update has been completed. More information regarding the LFA function and its operation can be found in your vehicle’s Owner’s Manual.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code
*************************************************************************************************************
SC213
June 16, 2021
ATTENTION:
ALL DEALER PRINCIPALS
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2021-2022 MY Kia K5 vehicles equipped with 2.5L Turbo-GDI engines manufactured from November 16, 2020 through May 12, 2021.
The control logic for the Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, increased steering effort can result, increasing the risk of a crash.
Dealers will update the MDPS software logic to a version that recognizes communication faults.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles.
Kia will start notifying the vehicle owners on June 24, 2021.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
*************************************************************************************************************
SC213
June 16, 2021
ATTENTION:
ALL DEALER PARTS & SERVICE MANAGERS
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2021-2022 MY Kia K5 vehicles equipped with 2.5L Turbo-GDI engines manufactured from November 16, 2020 through May 12, 2021.
The control logic for the Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, increased steering effort can result, increasing the risk of a crash.
Dealers will update the MDPS software logic to a version that recognizes communication faults.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of June 16, 2021.
Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. A list of vehicles affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC213 to generate the list.
Kia will start notifying the vehicle owners on June 24, 2021. Please start performing the repairs immediately on any affected vehicles currently in your inventory. Note that any vehicle owners who have already paid for repairs related to the R-MDPS can submit a request for reimbursement online via the Owner’s Section of www.kia.com.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely, Kia Service Department
SEOCONTENT-END