SC309 – Motor Driven Power Steering (MDPS) – 2024 Kia Sorento

“This site contains affiliate links for which OEMDTC may be compensated”

April 23, 2024 NHTSA CAMPAIGN NUMBER: 24V287000

Loss of Power Steering Assist

A loss of power steering assist increases the risk of a crash.

 

NHTSA Campaign Number: 24V287

Manufacturer Kia America, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 95

 

Summary

Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

 

Remedy

Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters are expected to be mailed May 7, 2024. Kia’s number for this recall is SC309.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


SC309
April 2024

MDPS WIRE HARNESS INSPECTION AND REPAIR (SC309)

This bulletin provides information to inspect Motor Driven Power Steering (MDPS) main wire harness retaining clip location and, if necessary, repair or replace the MDPS wire harness on certain 2024MY Sorento (MQ4a) vehicles produced from January 7, 2024 through February 28, 2024. The MDPS wire harness may become damaged due to improper assembly by the supplier. This may result in either a reduction or loss of power steering assist. A loss of power steering assist requires higher steering effort by the driver, especially at low speeds, which increases the risk of a crash.

The replacement wire harness assembly is not yet available. When it becomes available, this TSB will be updated with the part and labor op code information accordingly. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

 

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.

 

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [719.45 KB]

 


2024 MY SORENTO VEHICLES – MOTOR DRIVEN POWER STEERING (MDPS) WIRE HARNESS
SAFETY RECALL CAMPAIGN (SC309)
Q & A
April 26, 2024

Q1. What type of campaign is Kia conducting?

A1. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a condition involving the Motor Driven Power Steering (MDPS) wire harness.

 

Q2. What vehicles are affected by the recall?

A2. Certain 2024 MY Sorento vehicles manufactured from January 7, 2024 through February 28, 2024.

 

Q3. How many customer vehicles are affected by this recall?

A3. 95 vehicles.

 

Q4. What is the concern with the MDPS wire harness?

A4. The Motor Driven Power Steering (MDPS) wire harness in the subject vehicles may become damaged due to improper assembly by the supplier. This may result in either a reduction or loss of power steering assist. A loss of power steering assist requires higher steering effort by the driver, especially at low speeds, which increases the risk of a crash. Customers may experience illumination of the Electric Power Steering (EPS) warning light.

 

Q5. Can you describe the recall campaign and fix?

A5. Kia dealers will inspect the MDPS wire harness and, if necessary, re-route the harness to the correct location. In addition, if any damage is found, the MDPS wire harness will either be repaired or, if necessary, replaced with a new one.

 

Q6. How will owners of the affected vehicles be notified?

A6. All owners of the subject vehicles will be notified by first class mail with instructions to contact their authorized Kia dealer to have the recall campaign performed beginning on May 7, 2024.

 

Q7. What should vehicle owners do when they receive the notification?

A7. Upon receipt of the letter, owners are to contact their authorized Kia dealer to arrange to have the recall campaign performed on their vehicle free of charge at no cost to them.

 

Q8. Where were these vehicles produced?

A8. The affected vehicles were produced at a Kia assembly plant in the U.S.

 

Q9. Will this cost vehicle owners any money?

A9. No. Kia will perform the recall repair free of charge at no cost to the customer.

 

A10. Are there any restrictions on an owner’s eligibility?

A10. No.

 

Q11. If a customer has an immediate question, where can they get further information?

A11. The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 


2024MY Sorento
Motor Driven Power Steering (MDPS)
Basis of Safety Defect Determination 573.6(c)(6)

February 7, 2024—February 9, 2024
Kia North America (Kia NA) receives Techline case involving a 2024MY Sorento (subject vehicle) with complaint of vehicle stall and noise while turning the steering wheel during dealer pre-delivery inspection. Dealer inspection identifies damage to motor-driven power steering (MDPS) wire harness due to chafing between harness and steering shaft. Kia NA Safety Office begins monitoring issue.

March 29, 2024
Kia NA Safety Office identifies warranty claim with complaint of loss of power steering during dealer pre-delivery inspection. Dealer inspection identifies damage to MDPS wire harness.

April 1, 2024
Kia NA Safety Office discusses issue with Kia HQ and Kia Georgia and requests an evaluation of any potential safety consequence and associated warnings.

April 5, 2024
Kia HQ informs Kia NA Safety Office that the MDPS communication circuits or power circuit may be damaged due to this condition, resulting in reduced power steering assist. Evaluation of exemplar vehicle with artificially disconnected circuits confirms condition does not result in loss of motive power.

April 11, 2024
Kia NA Safety Office and supplier perform exemplar vehicle test with artificially disconnected circuits to evaluate any potential safety consequence and determine there is a potential for a reduction or complete loss of power steering assist depending on whether the MDPS communication circuits or MDPS power circuit is disconnected. If complete loss of steering assist occurs, manual steering is still available. The condition does not occur in unintended self-steering.

April 15, 2024—April 16, 2024
Kia NA Safety Office field data analysis finds no additional incidents other than the two (2) previously identified incidents. No crashes, injuries, fatalities, or fires. Kia Georgia and Kia HQ confirm potentially affected population with direct VIN traceability and inform Kia NA Safety Office.

April 16, 2024
Kia NA decides to recall certain 2024MY Sorento vehicles. No injuries, crashes, fatalities or fires.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
KIA SORENTO 2024

 


7 Associated Documents

Recall Acknowledgement

RCAK-24V287-5247.pdf 645.325KB

 


Defect Notice 573 Report

RCLRPT-24V287-4205.PDF 213.67KB

 


2024MY Sorento Motor-Driven Power Steering (MDPS) Chronology

RMISC-24V287-1509.pdf 78.037KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [76.21 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V287-9865.pdf 69.254KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [67.63 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V287-4528.pdf 45.11KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [44.05 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V287-6555.pdf 62.065KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [60.61 KB]

 


Remedy Instructions and TSB

RCRIT-24V287-3667.pdf 736.719KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [719.45 KB]

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V287&docType=RCL

 


 

SaleBestseller No. 1
TICONN 100PCS Heat Shrink Butt Wire Connector Kit, Insulated Waterproof Electrical Wire Crimp Terminals Butt Splice for Marine Automotive (100PCS)
  • ✔️【PREMIUM QUALITY】Thick copper barrel ensures strong secure crimping every time, providing minimal voltage drop, high current flow, and less heat. These will prevent short circuits and problematic wiring that inferior connectors are known for
  • ✔️【DURABILITY】Each terminal features a thick tinned copper barrel that resists corrosion to hold the wire tight when crimped. The barrel is created from one seamless piece of copper that eliminates the problem of the barrel opening. Your wire will never slip out of the connector
  • ✔️【WATERPROOF】Insulation tubing has unique dual-walled design. High quality 3:1 shrinkage tubing has a heat-activated sealant lining to provide a 360 degree secure seal. It's flame-retardant, waterproof, and can be used underground
  • ✔️【WIDE APPLICATIONS】Compliant with all electrical standards, Perfect for marine and automobile applications, whether you are working on your boat, Vehicle, Home or scientific project, our electrical crimp connector will ensure strong watertight seal to make sure everything bond correctly. The connector assortment includes red (AWG 22 – 16), blue (AWG 16 – 14) and yellow (AWG 12 – 10) butt connectors that can be used on wire AWG from 22 to 10
  • ✔️【TICONN BRAND QUALITY COMMITMENT】We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We provide 30-day money back and 24-month warranty. 100% Satisfaction Guarantee for risk-free shopping!
SaleBestseller No. 2
ZONBANG 60PCS Heat Shrink Butt Connectors, Insulated Waterproof Butt Connectors 12-10 AWG, Tinned Copper Butt Connectors for Wiring, Marine, Automotive (Yellow)
  • PREMIUM MATERIAL: High-quality tinned copper barrel makes the butt connectors have strong conductivity and stable performance. In addition, the outer tube is made of polyolefin, which is heat-shrinkable and insulating.
  • EASY TO USE: Insert the stripped wire into the butt connectors, use tool to crimp the barrel of the butt connectors, then heat with hot gun until the tube is firmly attached to the wire. The operation is simple and the great shrink ratio (3:1) makes a good weather seal.
  • WIDE APPLICATIONS: The heat shrink butt connectors can be widely used in marine, boat, automotive, etc. In addition, the butt connectors are waterproof and solid to meet your circuit connection needs.
  • DURABILITY AND CONVENIENCE: Translucent tube enables you to observe the connection condition and improve efficiency. The use of heat shrink butt connectors is convenient, good material ensures the safety and prolongs the service life.
  • WHAT YOU GET: 60PCS heat shrink butt connectors, 12-10AWG Yellow. Please feel free to contact us if you have any problems.
Bestseller No. 3
TICONN 120PCS Heat Shrink Butt Connectors Kit, AWG 24 – 10 4 Sizes Butt Splice, Insulated Waterproof Electrical Marine Automotive Wire Crimp Terminals (120pcs)
  • [PREMIUM QUALITY] Copper barrel ensures strong secure crimping every time, providing minimal voltage drop, high current flow, and less heat. These will prevent short circuits and problematic wiring that inferior connectors are known for
  • [DURABILITY] Each butt terminal features a tinned copper barrel that resists corrosion to hold the wire tight when crimped. The barrel is created from one seamless piece of copper that eliminates the problem of the barrel opening. Your wire will never slip out of the connector
  • [WATERPROOF] Insulation tubing has unique dual-walled design. High quality 3:1 shrinkage tubing has a heat-activated sealant lining to provide a 360 degree secure seal. It's flame-retardant, waterproof, and can be used underground
  • [WIDE APPLICATIONS] Compliant with all electrical standards, Perfect for marine and automobile applications, whether you are working on your boat, Vehicle, Home or scientific project, our electrical crimp connector will ensure strong watertight seal to make sure everything bond correctly. The connector assortment includes white (AWG 24 – 22), red (AWG 22 – 16), blue (AWG 16 – 14) and yellow (AWG 12 – 10) butt connectors that can be used on wire AWG from 24 to 10
  • [TICONN BRAND QUALITY COMMITMENT] We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We provide 30-day money back and 24-month warranty. 100% Satisfaction Guarantee for risk-free shopping!
Bestseller No. 4
100 Pcs Red Heat Shrink Butt Connectors, 22-16 AWG Marine Grade Insulated Crimp Wire Connectors, Waterproof Electrical Connectors Butt Splice for Boat Truck Wiring
  • Tinned Copper Core: Butt connectors use a heavy-duty copper core, strong crimp, higher conductivity.
  • Package Includes: 100 Red heat shrink butt connectors that can be used on wire AWG from 22 to 16.
  • Solderless Crimping: Insert the wires to be connected, crimp both sides with crimping pliers, and then heat with a heat gun.
  • 3:1 Shrink Ratio: Marine grade heat shrink tubing provides high tensile strength and enough hot melt adhesive inside the tubing to ensure waterproof performance, your wires will never slip out of the wire connectors.
  • Wide Application: Wire connectors are waterproof, stable, and corrosion resistant and are used in the automotive, marine, electrical, and electronic industries.
Bestseller No. 5
Heat Shrink Butt Wire Connectors - 60Pcs 16-14 AWG Blue Insulated Waterproof Electrical Wire Connectors, Marine Grade Insulated Crimp Wire Connectors, Butt Splice for Boat, Stereo (60, 16-14AWG)
  • 【MARINE GRADE BUTT CONNECTORS】: Heat Shrink Butt Connectors adopt high quality tinned copper and heat shrink tubing with adhesive. With higher thickness rating to provide good conductivity, minimize voltage drop, increase current to prevent short circuits and make your connection projects safer and better.
  • 【STRONG CRIMPS&WATERPROOF】: These butt connectors use 3:1 shrink tubing and thick seamless copper barrels with a heat-activated sealant liner that provides a 360 degree secure seal. It is flame retardant, waterproof and can be used underground. Your wires won't pull out of these butt splices after crimping.
  • 【GREAT VALUE】: This value pack includes 60 PCS blue heat shrink butt connectors that will work with any stranded or solid wire ranging from 16 to 14 AWG. If for any reason you are not satisfied with your purchase, please contact us. We provide 60-day money back .
  • 【EASY TO USE】: Just make a crimp and apply heat. These wire connectors require less heat to recover, and will form an airtight seal.
  • 【WIDE APPLICATIONS】: Our electrical crimp connector compliant with all electrical standards, perfect for marine and automobile applications. Whether you are working on your boat, vehicle, home or scientific project, it can ensure strong watertight seal to make sure everything bond correctly
Bestseller No. 6
Heat Shrink Butt Wire Connectors, Sopoby 210Pcs 22-16 AWG Red Insulated Waterproof Electrical Wire Connectors Automotive Marine Grade Wire Crimp Terminals Butt Splices, Ideal for Boat, Truck, Red
  • ♥ PREMIUM COPPER CORE AND HEAT SHRINK TUBE: Made of high quality tinned copper and adhesive lined heat shrink tubing. These professoinal butt connectors ensure protection against the elements. Heat shrink tubing provides high tensile strength and resistance to stretch and mechanical damage, high thickness copper core ensure protection against the elements.
  • ♥ STRONG CRIMPS - These butt connectors use thick, seamless copper barrels. Your wire will not pull out of these butt splices when crimping.
  • ♥ EXCELLENT WIRE CONTACT - The copper barrel provides increased current flow, and ensures less voltage drop, preventing wiring failures and reducing equipment downtime.
  • ♥ RELIABLE CONNECTION: Adhesive lined inside the 3:1 butt heat shrink connector will exude hot melt adhesive when evenly heated, shrinks quickly and adheres to wire insulation. Guarantees good environmental sealing, waterproof and wear-resistant.
  • ♥ WIDE APPLICATIONS: Excellent stability, water resistance and electrical conductivity provide durable connection for motorcycle, off-road vehicles, lawn tractors,RVs,fish finder and marine application. Widely used on multiple projects of your Christmas lights,ships with high waterproof requirements motorcycle stereo, boat electronics, equipment switches.
Bestseller No. 7
Kuject 330PCS Solder and Seal Butt Connectors Kit, Self-Solder Heat Shrink Wire Connectors, Waterproof and Insulated Electrical Butt Splice for Marine Automotive Aircraft Boat Truck Wire Joint
  • Time Saver - solderless, crimpless, all you need is just a heat gun to finish the connection, much faster and easier than the old way.
  • High Temperature Proof in A Short Time: use exclusive material in the butt connectors to avoid shrink tubing melting before solder ring.
  • Insulated & Sealed: dual-walled design, polyolefin tubing provides Insulation & improve Pullout Strength.Hot Melt Adhesive & Solder inside ensures wires tightly connected and avoids wires slipping out of the terminal.
  • Fit for Confined and Narrow Spaces - can be bent after connection and no need to crimp or solder in the confined area, just control the temperature via a heat gun.
  • Waterproof butt connectors - prevent wires from corrosion and can be widefy use on marine project.
Bestseller No. 8
Haisstronica 200PCS 16-14 Awg Blue Heat Shrink Butt Connectors-Tinned Red Copper 0.8mm-Marine Grade Insulated Crimp Wire Connectors-Waterproof Electrical Connectors-Butt Splice for Marine,Boat,Stereo
  • ✔ HIGH QUAILTY COPPER CORE: Core Heat shrink butt connectors use the copper core with high thickness, which is up to 0. 8mm. Make connection project safer! High thickness copper core calls the attention of buyers!
  • ✔HIGH QUALITY HEAT SHRINK: Translucent heat shrink tubing provides high tensile strength and resistance to stretch and mechanical damage. Thick barrel ensures strong crimp every time. The inner wall of heat-shrinkable tube has enough hot melt adhesive to ensure waterproof performance. Your wire will never slip out of these heat shrink butt connectors.
  • APPLICATION AREAS-Application in areas such as automotive, watercraft, electrical and electronics industries, with 3 different sizes, So that repair work is much easier
  • COMPLIANT WITH ALL RELEVANT STANDARDS: Our heat shrink butt connectors are compliant with ROHS, ISO 9001: 2008, SGS and CE standards.
  • RECOGNIZABLE: tubings of different colors with the mark of wire gauge are easy to recognize. Measure the wiring, and by checking the mark of wire gauge of the polyolefin tubing, you can choose the right connector very easily.
Bestseller No. 9
NECAMOCU 200PCS Solder Seal Wire Connectors, Marine Grade Heat Shrink Butt Connector Kit, Waterproof and Insulated Electrical Wire Terminals, Solder Sleeve Splice for Automotive Boat Truck Wire Joints
  • 【Easy Connection within 10s】 No crimping or soldering required,our heat shrink wire connectors can be connected with just a heat gun - an ideal time saver for both beginners and pros.
  • 【Reliable Connection】 The self soldering ring and hot melt adhesive can be easily melted and solidified, creating strong welds, perfect seals, and durable wiring splices.
  • 【Waterproof and Insulated】 The marine grade solder stick wire connectors are IP67 waterproof and corrosion-resistant, suitable for outdoor or harsh environment electrical connections, ensuring a secure connection and extending the lifespan of your electrical equipment.
  • 【Wide Application】 The 200PCS electrical splice terminals include four most common butt splices: white (26-24 AWG), red (22-18 AWG), blue (16-14 AWG), and yellow (12-10 AWG), suitable for various wire gauge sizes, applicable to RV Trailer, Stereo, Motorcycle, Watercraft, Electronics, and more.
  • 【Lifetime Warranty】 NECAMOCU butt terminals complies with ROHS, SGS, and CE certification requirements. We stand behind the quality of our products and offer them a lifetime warranty. Our commitment is to provide you with a hassle-free shopping experience.
Bestseller No. 10
50 Pcs Heat Shrink Butt Connectors Kit,Heat Shrink Wire Connectors,Waterproof Insulated Marine Automotive Crimp Terminals Butt Splice Connectors for Marine Automotive Motorcycle Truck Electrical
  • [EXECELLENT QUALITY] : Direct factory with excellent quality control, STRONG & DURABLE. The copper core of our heat shrinkable joints is made of high quality tinned copper, in addition to being extremely conductive, it is easier to flatten and grip the wire
  • [EASY USE] : Take two wires you wish to join. Remove the wire insulator, pick the terminal color you want. Insert the wire into the terminal one at the time and crimp by crimping tool, insert another terminal and crimp. Use air gun to apply heat on the heat shrink connectors.
  • [PRACTICAL DESIGN] : Double-wall design, outer layer of polyolefin tube, inner layer of hot melt adhesive, precise crimping and good contact. Electrical butt connectors provide high tensile strength and adequate hot melt adhesive inside the tube. After shrinking, the wiring is firm and not loose, and it can ensure that the current continues to flow smoothly.
  • [WIDE APPLICATIONS] : Our waterproof terminals are perfect for marine, automobile applications, electrical and electronics industries. Whether working on your Boat, Vehicle, Home, or Scientific project, the electrical crimp connector will ensure a strong waterproof seal to make sure everything bonds correctly.
  • [PACKAGE INCLUDED] : 25 pcs red connector ( 22-18 AWG ), 15 pcs blue connector ( 16-14 AWG ), 10 pcs yellow connector ( 12-10 AWG ).

Last update on 2024-06-28 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...