SC303 – Driveshaft Assembly – 2020-2024 Kia Telluride

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March 20, 2024 NHTSA CAMPAIGN NUMBER: 24V214000

Vehicle Roll Away from Disengaged Driveshaft

A vehicle roll away increases the risk of a crash or injury.

 

NHTSA Campaign Number: 24V214

Manufacturer Kia America, Inc.

Components POWER TRAIN

Potential Number of Units Affected 427,407

 

Summary

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

 

Remedy

Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters are expected to be mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC303.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2020-2024MY Telluride
Driveshaft Assembly
Basis of Safety Defect Determination 573.6(c)(6)

April 12, 2022
During routine data monitoring, Kia North America (Kia NA) Safety Office identifies customer complaints of transmission not holding in Park or unintended vehicle movement; customers describe grinding noise, vibration, inability to place transmission in Drive or Reverse, or noise when hitting bump and/or while turning. Kia NA Safety Office continues to monitor complaints.

June 23, 2022
Kia NA Safety Office escalates issue to SEL for further investigation.

August 10, 2022—November 29, 2023
Kia continues to monitor and investigate potentially related incidents, including collection of parts for further evaluation. Kia NA Safety Office updates field data and findings to National Highway Traffic Safety Administration’s Office of Defects Investigation (ODI) during regular meetings through end of November 2023. No common failure pattern identified.

December 11, 2023—March 6, 2024
Kia NA Safety Office continues collection and shipment of parts to Kia HQ for further evaluation. Kia HQ shares investigation results with Kia NA Safety Office and notes spline wear found on certain collected intermediate shafts, consistent with partial engagement of intermediate shaft and right-hand front axle. Kia HQ provides duplication testing results to Kia NA Safety Office that identify artificially created partial engagement of the right-hand front axle can result in intermediate shaft spline wear.

March 12, 2024
Kia NA Safety Office updates field data analysis and identifies ten (10) warranty claims, three (3) techline cases and four (4) customer complaints, totaling 16 unique VINs that describe unintended vehicle movement while in Park with grinding noise and/or will not engage Drive or Reverse potentially associated with intermediate shaft spline wear (dates of receipt 11/27/2019—12/15/2023). Six (6) of 16 cases confirmed by Kia NA Safety Office to have spline damage/wear on intermediate shaft consistent with intermediate shaft and right-hand front axle partial engagement.

March 13, 2024
Kia NA decides to recall all 2020-2023MY and certain 2024MY Telluride vehicles. No injuries, crashes, or fatalities.

 


5 Affected Products

Vehicle

MAKE MODEL YEAR
KIA TELLURIDE 2020-2024

 


4 Associated Documents

2020-2024MY Telluride Driveshaft Assembly Chronology

RMISC-24V214-6943.pdf 80.389KB

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Recall 573 Report – March 26, 2024

RCLRPT-24V214-9846.PDF 214.106KB

 


Defect Notice 573 Report

RCLRPT-24V214-7532.PDF 214.051KB

 


Recall Acknowledgement

RCAK-24V214-7630.pdf 645.464KB

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V214&docType=RCL

 


 

Kia Reprogramming

Kia J2534 Diagnostics & Reprogramming

 

https://kiatechinfo.snapon.com/J2534DiagnosticsAndProgramming.aspx

 

What is J2534?

A single set of programming hardware consists of personal computer(PC), standard interface to a device driver and an interface hardware that connects between PC and a programmable ECU of vehicle.

The main purpose of this regulation is to program ECUs for all vehicles using a single set in the field.

 

Device Manufacturers API DLL Firmware
CarDAQ Plus SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light Drew Technologies Inc. 4.04 1.9.28 1.9.28
ES6510 Vetronix Corporation 4.04 12.00 12.00
Sun PassThru Pro Snap-on Diagnostics 4.04 02.07u 02.07u
PassThru+ XS I+ME Actia GmbH 4.04 02.07u 02.07u
OTTOTEST-VCI OTTO 4.04 1.04 1.34
iFlash Blue Streak 4.04 1.04 1.34
PASS THRU PRO II Snap-on Diagnostics 4.04 1.9.24 1.9.24
AEZ Flasher AE Tools 4.04 1.9.28 1.9.28
VSI-2534 Dearborn Tech 4.04 2.05.26 2.05.26
Flasher Pro Bosch 4.04 1.9.28 1.9.28
Flash2 Cardone 4.04 2.06.28.2 2.06.28.2
PX3 Dearborn Tech 4.04 1.00.09 1.00.09
CARDAQ-M SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light Drew Technologies Inc. 4.04 1.0.106 1.0.106
Universal Reprogrammer II EASE Diagnostics 4.04 1.9.28 1.9.28
G-Scan2 SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light GIT 4.04 3.1 9.03

* API, DLL and Firmware version may be controlled by the device manufacturer. Contact the manufacturer if you are unable to find the version listed above All devices were tested/verified on all Hyundai engine management systems.

 

kiatechinfo.snapon.com

 


 

SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light CarDAQ-Plus
SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light CarDAQ-M
SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light Drew Tech Mongoose Pro USB to CAN ISO9141 Interface
SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light RAP2 OEM J2534 Remote Reprogramming Tool
SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
SC303 - Driveshaft Assembly - 2020-2024 Kia Telluride | small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
GODIAG J2534

 


 

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Mongoose-Plus J2534 OEM Vehicle Interface Cable - GM OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, Subaru, & VW/Audi.
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TOPDON RLink Lite J2534 Pass-Thru Programmer, Enhanced VCI, Supports DoIP/CAN/CAN FD/D-PDU/J2534/RP1210, OEM Reprogramming and Diagnostics, No OE Software Provided
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Bestseller No. 4
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC
  • 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
  • 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
  • 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
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  • 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
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CarDAQ-Pro All Makes J2534 Reprogramming Tool and Remote Assisted Programming
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  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
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VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Programming System for GM/Opel Wifi Version
  • This is Wifi version VXDIAG Nano for GM/OPEL, support device connect to laptop via USB or Wirelessly. Requires win 7 system computer, and GDS2 software need to install 64bit virtual machine. Tech2Win software need to install 32bit physic computer.
  • VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces
  • VXDIAG VCX Nano for GM/OPEL compatible with GDS and Tech2win software, support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online
  • Fully compatible with SAE-J2534-1 & SAE-J2534-2.(Please download the latest vxmanager from vxdiag official website. Use new vxmanager to update firmware and driver and then update your device authorization.)
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Last update on 2024-07-17 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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