SC263 Side Curtain Air Bags May Not Deploy Properly – 2021-2023 Kia K5

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-149 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia America, Inc. Submission Date : MAR 07, 2023 NHTSA Recall No. : 23V-149 Manufacturer Recall No. : SC263 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 188,912 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2023 Kia K5 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : All 2021-2023 model year K5 vehicles manufactured from March 27, 2020 through November 16, 2022 and certain 2023 model year K5 vehicles manufactured from November 17, 2022 through December 9, 2022 at Kia Georgia. The recall population was determined by a review of vehicle production records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Consumer Assistance Center or their Kia dealer. Production Dates : MAR 27, 2020 – DEC 09, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The side curtain airbag(s) may have been installed improperly during vehicle assembly at the Kia Georgia plant. As a result, the side curtain airbag(s) may not deploy properly in a crash sufficient to warrant such a deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An improper deployment of the side curtain airbag(s) increases the risk of injury in a crash. Description of the Cause : Improper installation of the side curtain airbag at the vehicle assembly plant. Part 573 Safety Recall Report 23V-149 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Curtain Airbag Module Component Description : Curtain Airbag Module Component Part Number : 80410-L3000 (LH) Component Name 2 : Curtain Airbag Module Component Description : Curtain Airbag Module Component Part Number : 80420-L3000 (RH) Supplier Identification : Component Manufacturer Name : Kia Georgia Address : 7777 Kia Parkway West Point Georgia 31833 Country : United States Chronology : See attached document titled “2021-2023MY K5 Side Curtain Airbag Chronology.” Part 573 Safety Recall Report 23V-149 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Kia will instruct dealers to inspect the condition of the side curtain airbags and if necessary, reinstall the side curtain airbag(s) correctly. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. How Remedy Component Differs from Recalled Component : A properly installed side curtain airbag. Identify How/When Recall Condition was Corrected in Production : The inspection and verification processes to confirm the proper installation of the side curtain airbags at the Kia Georgia plant were updated on 11/17/2022. However, certain vehicles produced from November 17, 2022 through December 9, 2022 are included within the scope of this recall since the side curtain airbags may have been installed at the side curtain airbag assembly station before the inspection and verification processes had been updated. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : MAR 10, 2023 – MAR 10, 2023 Planned Owner Notification Date : APR 07, 2023 – APR 07, 2023 * NR – Not Reported

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A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. GROUP MODEL Safety Recall Campaign 2021-2023MY K5 (DL3a) NUMBER DATE SC263 March 2023 SAFETY RECALL CAMPAIGN SIDE CURTAIN AIRBAG INSPECTION/REINSTALLATION (SC263) This bulletin provides information to inspect the installed condition of both LH and RH side curtain airbags in all 2021-2023MY K5 (DL3a) vehicles produced from March 27, 2020 through November 16, 2022 and certain 2023MY K5 (DL3a) produced from November 17, 2022 through December 9, 2022. The subject vehicles are equipped with side curtain airbags that may have been installed improperly during vehicle assembly. As a result, the side curtain airbag(s) may not deploy properly in a crash sufficient to warrant such a deployment. An improper deployment of the side curtain airbag(s) increases the risk of injury in a crash. Follow the procedure outlined in this publication to inspect the installed condition of both RH and LH side curtain airbags in the affected vehicles and, if necessary, reinstall properly. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. SUBJECT: To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.  NOTICE There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.  NOTICE SIDE CURTAIN AIRBAG INSPECTION/REINSTALLATION (SC263) Page 2 of 5 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC263 K5 (DL3a) March 2023 SUBJECT: Inspection Procedure: 1. 2. Open the passenger (RH) door and partially detach the door weatherstrip (A) as shown. Carefully, pull down on the headliner (B) trim as shown (about 1.0 – 1.5 inches) to view/access the curtain airbag (C). 3a. Inspect the curtain airbag (D) along the yellow outlined inspection area (use a flashlight if needed) and confirm one of the following conditions: Do Not attempt to remove the ‘A’ pillar trim (C) for this inspection. Images shown are for reference use only. • The curtain airbag (D) does not appear to be installed twisted and the red ¼” line marking is not visible (OK), reinstall the door weatherstrip and proceed to step 3b for the driver (LH) side, page 3. Note: The ¼” line marking is colored blue for the left, driver side airbag. • The curtain airbag (D) does appear to be installed twisted and the red ¼” line marking is visible (NG). Take a photo using KDS and open a Techline Case. Repeat Steps 1-3 for driver (LH) side, then proceed to step 4. A+ C+ B+ D+ D+ S S c c a a n n For additional tips, information, click the icon or scan the QR For additional tips, information, click the icon or scan the QR code to watch code to watch the the ‘‘Curtain Airbag InspectionCurtain Airbag Inspection’’ video (Steps video (Steps 11–33).). Click Click Page 3 of 5 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC263 K5 (DL3a) March 2023 SUBJECT: SIDE CURTAIN AIRBAG INSPECTION/REINSTALLATION (SC263) 3b. • The curtain airbag (D) does not appear to be installed twisted and the blue ¼” line marking is not visible (OK), then skip to step 5. • The curtain airbag (D) does appear to be installed twisted and the blue ¼” line marking is visible (NG). Take a photo using KDS and open a Techline Case and then proceed to step 4. Note: The ¼” line marking is colored blue for the (LH) driver side airbag. (The line marking should be facing the inside of the vehicle, not outside). Note: The ¼” line marking is colored red for the (RH) passenger side airbag. (The line marking should be facing the inside of the vehicle, not outside). 4. Repair the affected side (NG) (LH and/or RH) curtain airbag (D) if applicable, by referring to ‘Repair Procedure’ outlined on Pg. 4. 5. Reinstall the door weatherstrip. D+ D+ SIDE CURTAIN AIRBAG INSPECTION/REINSTALLATION (SC263) Page 4 of 5 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC263 K5 (DL3a) March 2023 SUBJECT: Repair Procedure: 1a. 1b. Contact Techline with video of the condition prior to starting this repair procedure. Upload pictures in KVID (Under Warranty Claim Attachment). Refer to the User Guide located on the KVID app home screen and on KDealer for additional information. NOTE: DO NOT proceed until instructed by Techline agent. 2. 3. Disconnect the battery negative (-) terminal and wait for at least 3 1/2 minutes. Remove the front ‘A’ pillar trim by referring to “Body (Interior and Exterior) → Interior Trim → Front Pillar Trim → Removal and Installation” in the applicable Shop Manual on KGIS. Note: The tether clip will need to be unscrewed from the ‘A’ pillar trim to replace. 4. 5. Remove the two (2) front curtain airbag (A) retaining bolts (C). Carefully, untwist the curtain airbag (A) so that the (RH) red or (LH) blue line marking is facing the interior of the vehicle. Image shown is for reference use only. The headliner does not need to be removed. 6. 7. Reinstall the two (2) curtain airbag retaining bolts (B). Reinstall all removed parts in the reverse order of removal. Image shown is for reference use only. The headliner does not need to be removed. Replace Replace both frontboth front ‘A’ pillar trim clip‘A’ pillar trim clip and and fastenerfastener from step 1, from step 1, as they are as they are not reusable parts.not reusable parts.   NOTICENOTICE Tightening torque for Tightening torque for boltsbolts:: 5.8 5.8 –– 8.78.7 lb.ft (lb.ft (7.87.8 –– 11.811.8 N.m)N.m) BA+ A+ Untwisted Curtain Airbag Sample Untwisted Curtain Airbag Sample (OK)(OK):: The red line is facing the inside of the The red line is facing the inside of the vehicle, not visible from inspection areavehicle, not visible from inspection area.. Twisted Curtain Airbag Sample Twisted Curtain Airbag Sample (NG)(NG):: Airbag is twisted and the Airbag is twisted and the red ¼” line if not red ¼” line if not facing the ‘inside’ of the vehiclefacing the ‘inside’ of the vehicle.. Page 5 of 5 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC263 K5 (DL3a) March 2023 SUBJECT: SIDE CURTAIN AIRBAG INSPECTION/REINSTALLATION (SC263) AFFECTED VEHICLE RANGE: Model Production Date Range K5 (DL3a) March 3, 2020 to December 9, 2022 REQUIRED PART: Do not order parts for stocking purposes related to this Campaign. The parts are only needed in cases where the airbag inspection result is NG and require repair. The inspection process itself does not require the parts to be replaced. Prior to any repair, a Techline case must be submitted for further review. Part Name Part Number Figure Qty. ‘A’ Pillar Trim Tether Clip 85815 C1100 1 per side ‘A’ Pillar Trim Fastener 82315 2P000 1 per side WARRANTY INFORMATION: N Code: N99 C Code: C99 For Labor Op(s) 230A06R0 and 230A06RI, a photo of the NG curtain airbag must be attached using the KVID App. Attach a photo for (each NG side) to the claim using Attachment Type; “XX-Other”. When necessary, manually enter sublet code ‘X2’ for rental/rideshare reimbursement for one (1) day maximum for ‘Inspection’ operation and up to three (3) days maximum for ‘Replacement’ operation with supporting documentation. Refer to Warranty Bulletin 2023-08 for claim submission procedures. Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. R 80410 L3000 0 (SC263) Curtain Airbag Inspection Both Sides (OK) 230A06I0 0.2 M/H N/A 0 (SC263) Curtain Airbag Inspection + Curtain Airbag Reinstallation One Side (NG) 230A06R0 0.3 M/H 85815 C1100 1 82315 2P000 (SC263) Curtain Airbag Inspection + Curtain Airbag Reinstallation Both Sides (NG) 230A06R1 0.4 M/H 85815 C1100 2 82315 2P000 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SSCC226363 when accessing the WebDCS system.when accessing the WebDCS system.   NOTICENOTICE

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SC263 March 10, 2023 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on all 2021-2023 MY K5 vehicles manufactured from March 27, 2020 to November 16, 2022, and certain 2023 MY K5 vehicles manufactured from November 17, 2022 through December 9, 2022 at a Kia assembly plant in the U.S. The side curtain airbag(s) may have been installed improperly during vehicle production. As a result, the side curtain airbag(s) may not deploy properly in a crash sufficient to warrant such a deployment. An improper deployment of the side curtain airbag(s) increases the risk of injury in a crash. Dealers will inspect the installed condition of the side curtain airbags and, if necessary, reinstall the side curtain airbag(s) correctly. The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com. Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail notices to the affected vehicle owners beginning on April 7, 2023. Please make personnel in your dealership familiar with the details of this Safety Recall Campaign so they may respond to customer inquiries and requests appropriately. This Safety Recall Campaign is an opportunity for your service department to deliver an exceptional service experience to customers who may not have otherwise scheduled service. Providing customers with easy scheduling and timely service increases the chance they will return to your service department for future service needs. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your facing Kia District Parts and Service Manager. Sincerely, Kia Service Department Enclosures

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SC263 March 10, 2023 ATTENTION: ALL DEALER PRINCIPALS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on all 2021-2023 MY K5 vehicles manufactured from March 27, 2020 to November 16, 2022, and certain 2023 MY K5 vehicles manufactured from November 17, 2022 through December 9, 2022 at a Kia assembly plant in the U.S. The side curtain airbag(s) may have been installed improperly during vehicle production. As a result, the side curtain airbag(s) may not deploy properly in a crash sufficient to warrant such a deployment. An improper deployment of the side curtain airbag(s) increases the risk of injury in a crash. Dealers will inspect the installed condition of the side curtain airbags and, if necessary, reinstall the side curtain airbag(s) correctly. Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start mailing notices to the affected vehicle owners beginning on April 7, 2023. What Should You Do? Please make personnel in your dealership familiar with the details of this Safety Recall Campaign so they may properly address recall related issues and promptly respond to customer inquiries and requests. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your facing Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures

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