Customer Tips – 2013 Kia Sorento

PS229   SUBJECT: 2013 KIA SORENTO CUSTOMER TIPS   In an effort to better educate and familiarize customers about some of the features in their recently purchased 2013 Kia vehicle, Kia Motors America would like all dealership service personnel to be familiar with the model tips outlined here to help maximize owner satisfaction with certain features. … Read more

Rattle from the Right and/or Left Side of Dashboard – 2013 Kia Sorento

PS239   SUBJECT: RATTLE FROM THE RIGHT AND/OR LEFT SIDE OF DASHBOARD   Some customers may complain of a rattle type noise coming from the right and/or left side of the dash while driving at highway speeds. This concern may be caused by the fender trim rubbing against the fender liner. To resolve this concern, … Read more

Panoramic Sunroof Dust Seal Replacement – 2013 Kia Sorento

PS257   SUBJECT: PANORAMIC SUNROOF DUST SEAL REPLACEMENT   When diagnosing a panoramic sunroof assembly with torn dust seals, refer to the procedure below to replace ONLY the affected dust seals and NOT the panoramic sunroof assembly.   Part No. Description QTY KG310-1301 Seal (RH), Sunroof Dust 1 KG310-1601 Seal (LH), Sunroof Dust 1   … Read more

Grinding or Creaking Noise when Turning – 2011-2013 Kia Sorento

PS269   SUBJECT: GRINDING OR CREAKING NOISE WHEN TURNING   This article provides information regarding a potential grinding or creaking noise heard from the front of the vehicle when turning the wheel quickly at slow speeds, on some 2011 – 2013MY Sorento (XMa), produced prior to August 28, 2012. This concern may be caused by … Read more

Fluttering Noise From Glove Box – 2013 Kia Sorento

TT015   TECH TIP: Fluttering Noise From Glove Box Symptom: Fluttering noise at highway speeds originating behind glove box   Repair: Examine the fender liner in area where a mud guard would be mounted. You’ll see a piece of plastic overlapping a larger piece. Install a screw through the smaller piece to secure it onto the larger … Read more