SC287 – Gear Drive Unit – 2015-2019 Kia Soul EV

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October 26, 2023 NHTSA CAMPAIGN NUMBER: 23V724000

Unintended Movement Due to Damaged Park Mechanism

Unintended vehicle movement can increase the risk of a crash.

 

NHTSA Campaign Number: 23V724

Manufacturer Kia America, Inc.

Components POWER TRAIN, ELECTRICAL SYSTEM

Potential Number of Units Affected 6,262

 

Summary

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park ‘P’ position and the parking brake is not applied while the vehicle is powered on.

 

Remedy

Dealers will update the electronic control unit software, free of charge. Owner notification letters are expected to be mailed December 22, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2015-2019MY Soul EV
Gear Drive Unit
Basis of Safety Defect Determination 573.6(c)(6)

July 2, 2020
Kia files recall of 2015-2016MY Soul EV to address unintended vehicle movement which can occur if parking mechanism is damaged and vehicle is left unattended without the parking brake engaged. (20V389). Kia dealers instructed to update the Electronic Control Unit software for the Electronic Parking Brake (EPB) logic so that the EPB automatically activates if the POWER button is turned OFF when the gear shift lever is in the “P” (Park) position. Same updated EPB logic applied beginning with 2017MY Soul EV production.

June 21, 2023—July 12, 2023
NHTSA’s Office of Defect Investigation (ODI) contacts Kia North America (Kia NA) Safety Office to request information regarding two VOQ complaints submitted by same 2017MY Soul EV owner alleging unintended vehicle movement while in Park (Vehicle #1). Kia NA Safety Office responds to ODI with requested information and meets with ODI separately to discuss topic. Kia NA Safety Office begins to monitor and investigate potential issue.

August 16, 2023—August 17, 2023
ODI contacts Kia NA Safety Office to identify VOQ complaint alleging unintended vehicle movement in a 2018MY Soul EV (Vehicle #2). Kia NA Safety Office requests additional information from ODI and works on scheduling inspection.

September 10, 2023
NHTSA issues opening resume for 2015-2019MY Kia Soul EV to investigate complaints of unintended vehicle movement when vehicle shifted to Park and parking brake not engaged (RQ23-005).

September 11, 2023
Kia NA identifies complaint regarding unintended vehicle movement while in Park involving a 2017MY Soul EV (Vehicle #3). Kia NA works with dealer to schedule inspection.

September 13, 2023
Kia NA Safety Office meets with ODI to provide update. Kia NA Safety Office and ODI conduct joint inspection of 2018MY Soul EV (Vehicle #2). Kia engineer able to reproduce vehicle roll while in Park in one (1) of approximately 50 attempts when vehicle is in POWER ON condition. Electronic Parking Brake (EPB) operates normally when manually activated and automatically activates when vehicle is in POWER OFF condition while in Park. Kia NA Safety Office begins efforts to collect vehicle’s Gear Drive Unit (GDU) for further analysis.

September 14, 2023
Kia NA Safety Office inspects 2017MY Soul EV (Vehicle #1). Kia engineer attempts to duplicate vehicle roll while in Park approximately 100 times with vehicle in the POWER ON condition. Roll condition could not be duplicated. EPB operates normally when manually activated and automatically activates when vehicle is in POWER OFF condition while in Park.

September 29, 2023
Kia NA Safety Office receives GDU from dealer for 2018MY Soul EV (Vehicle #2).

October 3, 2023
Kia NA Safety Office inspects 2017MY Soul EV (Vehicle #3). Kia engineer able to reproduce vehicle roll while in Park in one (1) of approximately 200 attempts when vehicle is in POWER ON condition (rolled approx. 4 feet and parking pawl engaged stopping vehicle). EPB operates normally when manually activated and automatically activates when vehicle is in POWER OFF condition while in Park.

October 6, 2023
Kia NA Safety Office conducts teardown inspection of GDU from 2018MY Soul EV (Vehicle #2) with Vehicle Research and Test Center (VRTC) engineer in attendance. GDU operates normally.

October 10, 2023
Kia NA Safety Office installs reassembled GDU from 2018MY Soul EV (Vehicle #2) into an exemplar vehicle. Roll condition could not be duplicated.

October 11, 2023
Kia NA Safety Office inspects 2016MY Soul EV with complaint of unintended vehicle movement while in Park (Vehicle #4). Kia engineer able to reproduce vehicle roll while in Park in three (3) of approximately 100 attempts when vehicle is in POWER ON condition. EPB operates normally when manually activated and automatically activates when vehicle is in POWER OFF condition while in Park. Kia NA Safety Office begins process to repurchase vehicle for further evaluation.

October 12, 2023
Kia NA Safety Office continues to evaluate operation of reassembled GDU from 2018MY Soul EV (Vehicle #2) in exemplar vehicle. Vehicle roll is duplicated while in Park when vehicle is in POWER ON condition.

October 18, 2023
Kia NA Safety Office updates field data analysis and identifies 12 unintended vehicle movement incidents confirmed by Kia or a Kia dealer among 2015-2016MY Soul EV after completion of recall 20V389 and 2017-2019MY Soul EV vehicles (dates of receipt 6/25/2019—10/10/2023).

October 19, 2023
Kia NA Safety Office meets with ODI and provides investigation update. Kia NA Safety Office identifies although root cause of the intermittent unintended vehicle movement condition has not yet been confirmed, it suspects cause of parking pawl’s intermittent failure to engage to parking gear is damage to parking mechanism within GDU.

Kia NA decides to recall 2015-2019MY Soul EV vehicles to address intermittent condition. Two (2) confirmed crashes, no injuries or deaths.

 


2015-2016 Kia Soul EV Gear Shift Lever

 

2015-2016 Kia Soul EV Gear Shift Lever

 


5 Affected Products

Vehicle

MAKE MODEL YEAR
KIA SOUL EV 2015-2019

 


4 Associated Documents

Recall Acknowledgement

RCAK-23V724-1716.pdf 696.371KB

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Defect Notice 573 Report

RCLRPT-23V724-8792.PDF 213.904KB

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Recall 573 Report – October 30, 2023

RCLRPT-23V724-7370.PDF 214.042KB

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2015-2019MY Soul EV Gear Drive Unit Chronology

RMISC-23V724-2292.pdf 93.892KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V724&docType=RCL

 


 

Kia Reprogramming

Kia J2534 Diagnostics & Reprogramming

 

https://kiatechinfo.snapon.com/J2534DiagnosticsAndProgramming.aspx

 

What is J2534?

A single set of programming hardware consists of personal computer(PC), standard interface to a device driver and an interface hardware that connects between PC and a programmable ECU of vehicle.

The main purpose of this regulation is to program ECUs for all vehicles using a single set in the field.

 

Device Manufacturers API DLL Firmware
CarDAQ Plus SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light Drew Technologies Inc. 4.04 1.9.28 1.9.28
ES6510 Vetronix Corporation 4.04 12.00 12.00
Sun PassThru Pro Snap-on Diagnostics 4.04 02.07u 02.07u
PassThru+ XS I+ME Actia GmbH 4.04 02.07u 02.07u
OTTOTEST-VCI OTTO 4.04 1.04 1.34
iFlash Blue Streak 4.04 1.04 1.34
PASS THRU PRO II Snap-on Diagnostics 4.04 1.9.24 1.9.24
AEZ Flasher AE Tools 4.04 1.9.28 1.9.28
VSI-2534 Dearborn Tech 4.04 2.05.26 2.05.26
Flasher Pro Bosch 4.04 1.9.28 1.9.28
Flash2 Cardone 4.04 2.06.28.2 2.06.28.2
PX3 Dearborn Tech 4.04 1.00.09 1.00.09
CARDAQ-M SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light Drew Technologies Inc. 4.04 1.0.106 1.0.106
Universal Reprogrammer II EASE Diagnostics 4.04 1.9.28 1.9.28
G-Scan2 SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light GIT 4.04 3.1 9.03

* API, DLL and Firmware version may be controlled by the device manufacturer. Contact the manufacturer if you are unable to find the version listed above All devices were tested/verified on all Hyundai engine management systems.

 

kiatechinfo.snapon.com

 


 

SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light CarDAQ-Plus
SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light CarDAQ-M
SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light Drew Tech Mongoose Pro USB to CAN ISO9141 Interface
SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
RAP2 OEM J2534 Remote Reprogramming Tool
SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
SC287 - Gear Drive Unit - 2015-2019 Kia Soul EV | small light GODIAG J2534

 


 

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Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

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