SC289 – Side Curtain Airbag – 2023 Kia Soul & 2024 Seltos

December 7, 2023 NHTSA CAMPAIGN NUMBER: 23V830000

Side Curtain Air Bags May Deploy Unexpectedly

An air bag that deploys unexpectedly can increase the risk of injury or crash.

 

NHTSA Campaign Number: 23V830000

Manufacturer KiaeBay logo America, Inc.

Components AIR BAGS

Potential Number of Units Affected 2,300

 

Summary

KiaeBay logo America, Inc. (KiaeBay logo) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.

 

Remedy

Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters are expected to be mailed January 31, 2024. Owners may contact KiaeBay logo customer service at 1-800-333-4542. KiaeBay logo’s number for this recall is SC289.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2023MY Soul and 2024MY Seltos
Side Curtain Airbag
Basis of Safety Defect Determination 573.6(c)(6)

July 10, 2023
KiaeBay logo North America, Inc. (KiaeBay logo NA) receives Technical Assistance Center report from dealer identifying inflation of left side curtain airbag on a parked non-retailed 2023MY Soul (Vehicle #1). Dealer inspects vehicle and identifies no signs of accident/impact, no DTCs and no curtain airbag deployment record.

August 7, 2023—August 18, 2023
KiaeBay logo NA field technical specialist inspects Vehicle #1 and is unable to identify cause of airbag inflation. KiaeBay logo begins process of repurchasing vehicle for further evaluation.

September 1, 2023
KiaeBay logo NA receives Technical Assistance Center report from dealer identifying customer complaint of inadvertent inflation of left side curtain airbag in a parked 2023MY KiaeBay logo Soul (Vehicle #2). Dealer inspects vehicle and identifies no signs of accident/impact, no DTCs and no curtain airbag deployment record.

September 7, 2023
KiaeBay logo North NA Safety Office engineer inspects Vehicle #1 at dealer. EDR data confirms no airbag deployment was commanded by Airbag Control Unit (ACU). Cause of inadvertent inflation unknown.

September 12, 2023—September 25, 2023
Repurchase of Vehicle #1 is finalized and shipped to KiaeBay logo.
KiaeBay logo NA Safety Office conducts preliminary data analysis and identifies no additional incidents of side curtain airbag inflation without deployment command.
KiaeBay logo NA Safety Office engineer inspection of collected parts from Vehicle #1 and #2 identifies normal inflator resistance and no visible part defects.

September 27, 2023—October 27, 2023
KiaeBay logo NA Safety Office ships the curtain airbags and ACUs from Vehicle #1 and #2 to KiaeBay logo Corporation (KiaeBay logo HQ) for further investigation. KiaeBay logo HQ receives parts and works with side curtain airbag module supplier to investigate further.

November 1, 2023
KiaeBay logo HQ informs KiaeBay logo NA Safety Office of its preliminary X-ray inspections results. KiaeBay logo HQ advises both inflators appeared to have broken diffuser disks.
KiaeBay logo HQ informs KiaeBay logo NA Safety Office that the KiaeBay logo Seltos is equipped with the same inflator. Curtain airbag module supplier ships inflators from Vehicle #1 and #2 to inflator supplier for further analysis.

November 28, 2023
KiaeBay logo HQ informs KiaeBay logo NA Safety Office that the inflators from Vehicle #1 and Vehicle #2 were manufactured on 2/17/23 and 2/18/23. KiaeBay logo HQ also identifies possible inflator supplier machine weld error.

November 29, 2023
KiaeBay logo NA Safety Office data analysis confirms no additional incidents of inadvertent side curtain airbag inflation for the 2023MY Soul, other than the two (2) already identified. No incidents identified for the KiaeBay logo Seltos.

November 30, 2023
KiaeBay logo HQ confirms inadvertent inflation of the side curtain airbag is due to a diffuser disk welding setup error. Supplier identifies affected inflators manufactured on 2/17/23 and 2/18/23. KiaeBay logo HQ provides KiaeBay logo NA Safety Office scope of potentially affected vehicle population based on traceability from inflator supplier to side curtain airbag module supplier to KiaeBay logo vehicle production.

November 30, 2023
KiaeBay logo NA decides to recall certain 2023MY Soul and certain 2024MY Seltos vehicles. No crashes, injuries or fatalities.

 


2 Affected Products

Vehicles

MAKEMODELYEAR
KIAeBay logo MOTORSELTOS2024
KIAeBay logoSOUL2023

 


3 Associated Documents

Defect Notice 573 Report

RCLRPT-23V830-3081.PDF 214.117KB

 


2023MY Soul and 2024MY Seltos Side Curtain Airbag Chronology

RMISC-23V830-7684.pdf 85.197KB

 


Recall Acknowledgement

RCAK-23V830-8214.pdf 645.362KB

 


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