2015-2016 Kia Soul EV Gear Shift Lever

July 2, 2020 NHTSA CAMPAIGN NUMBER: 20V389000

Unintended Movement Due to Damaged Park Mechanism

Unintended vehicle movement can increase the risk of a crash.

 

NHTSA Campaign Number: 20V389

Manufacturer KiaeBay logo Motors America

Components POWER TRAIN, ELECTRICAL SYSTEM

Potential Number of Units Affected 3,714

 

Summary

KiaeBay logo Motors America (KiaeBay logo) is recalling certain 2015-2016 KiaeBay logo Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park ‘P’ before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park ‘P’ position and the parking brake is not applied.

 

Remedy

KiaeBay logo will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact KiaeBay logo customer service at 1-800-333-4542. KiaeBay logo’s number for this recall is SC191.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Kia has a Recall

 


SC191 – 2015-2016 MY KIAeBay logo SOUL EV GEAR SHIFT LEVER

SAFETY RECALL CAMPAIGN

Q & A

July 30, 2020

 

Q1.What type of campaign is KiaeBay logo conducting?
A1.KiaeBay logo Motors is conducting a recall on 2015-2016 MY KiaeBay logo Soul EV vehicles to update the Electronic Control Unit software for the Electronic Parking Brake logic.

 

Q2.What vehicles are affected by the recall?
A2.2015-2016 MY KiaeBay logo EV vehicles manufactured from July 15, 2014 through June 24, 2016.

 

Q3.How many customer vehicles are affected by this recall?
A3.Approximately 3,714 vehicles are affected by this recall.

 

Q4.What is the concern with the Gear Shift Lever?
A4.KiaeBay logo has determined that if the driver moves the gear shift lever into “P” (Park) prior to coming to a complete stop, the vehicle’s parking mechanism can be damaged.  If the parking mechanism is damaged, even though the gear shift lever is in the “P” (Park) position, unintended vehicle movement may occur when the vehicle is left unattended and the parking brake is not used.

 

Q5.Can you describe the recall campaign and fix?
A5.KiaeBay logo will instruct authorized dealers to update the Electronic Control Unit software for the Electronic Parking Brake logic so that the electronic parking brake automatically activates if the POWER button is turned OFF and the gear shift lever is in the “P” (Park) position.  The work will be performed at KiaeBay logo’s expense at no cost to the customer.

 

Q6.How was the issue discovered?
A6.Through the regular monitoring of field information.

 

Q7.What should vehicle owners do when they receive the notification?
A7.In the interest of the safety of their passengers, as well as their own safety, customers should immediately contact their KiaeBay logo dealer to arrange for the recall repair to be conducted.

 

Q8.Will this cost vehicle owners any money?
A8.No. KiaeBay logo will perform the recall repair at no cost to the customer.

 

Q9.What about customers who may have already paid to have this issue remedied?
A9.If the customer has incurred expense to have this issue remedied prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense.  Customers may submit their receipts online to KiaeBay logo via the Owners section of www.kia.com or mail their receipts with a copy of the attached Request for Reimbursement form directly to KiaeBay logo for review and consideration:Consumer Assistance Center
KiaeBay logo Motors America, Inc.
P.O. Box 52410
Irvine, CA  92619-2410 1-800-333-4542
Q10.How long will the repair take?
A10.The estimated time required to perform necessary update will be approximately one (1) hour. However, the vehicle may be needed longer; therefore, we recommend that the customer contact the dealer for an estimate of how long they may need the vehicle and schedule a service appointment to minimize inconvenience. (Most KiaeBay logo dealers have online appointment scheduling via their dealership web sites to maximize convenience).

 

Q11.How will owners of the affected vehicles be notified?
A11.KiaeBay logo will be notifying owners of the affected vehicles by first-class mail beginning on August 7, 2020.

 

Q12.Are there any restrictions on an owner’s eligibility?
A12.No.

 

Q13.If a customer has an immediate question, where can they get further information?
A13.The customer can contact their local KiaeBay logo dealership or call KiaeBay logo’s Consumer Assistance Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Standard Time, or via the internet @ www.kia.com (Owner’s Section).

 

 

SC191

 


July 30, 2020

 

Attention: All Dealer Principals

 

KiaeBay logo Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on 2015-2016 MY KiaeBay logo Soul Electric Vehicle (EV) vehicles, manufactured from July 15, 2014 through June 24, 2016 to update the Electronic Control Unit software for the Electronic Parking Brake logic so that the electronic parking brake automatically activates if the POWER button is turned OFF when the gear shift lever is in the “P” (Park) position.  If the driver moves the gear shift lever into “P” (Park) prior to coming to a complete stop, the vehicle’s parking mechanism can be damaged.  If the parking mechanism is damaged, unintended vehicle movement may occur if the parking brake is not used, even though the gear shift lever is in the “P” (Park) position, thus increasing the risk of a crash.

 

The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the KiaeBay logo Global Information System (KGIS) at www.kiatechinfo.com on July 30, 2020.

 

Your Service Manager was sent a draft copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected 20152016 MY KiaeBay logo Soul EV vehicles.  KiaeBay logo will notify the affected vehicle owners on August 7, 2020.

 

NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.

 

What Should You Do?

Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the recall campaign performed on their 2015-2016 MY KiaeBay logo Soul EV vehicles.

 

LEGAL PRIVACY LIABILITY NOTICE:  Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by KiaeBay logo Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding KiaeBay logo vehicle purchasers and owners, including but not limited to warranty claim information.  KiaeBay logo dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.

 

Your prompt attention in completing this recall campaign is appreciated.  If you have any questions, please contact your KiaeBay logo District Parts & Service Manager.

 

Sincerely,

 

KiaeBay logo Service Department

 

Enclosures

 

SC191

 


July 30, 2020

 

Attention: All KiaeBay logo Parts & Service Managers

 

KiaeBay logo Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on 2015-2016 MY KiaeBay logo Soul Electric Vehicle (EV) vehicles, manufactured from July 15, 2014 through June 24, 2016, to update the Electronic Control Unit software for the Electronic Parking Brake logic so that the electronic parking brake automatically activates if the POWER button is turned OFF when the gear shift lever is in the “P” (Park) position.  If the driver moves the gear shift lever into “P” (Park) prior to coming to a complete stop, the vehicle’s parking mechanism can be damaged.  If the parking mechanism is damaged, even though the gear shift lever is in the “P” (Park) position, unintended vehicle movement may occur when the vehicle is left unattended and the parking brake is not used, thus increasing the risk of a crash.

 

The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the KiaeBay logo Global Information System (KGIS) at www.kiatechinfo.com on July 30, 2020.

 

Enclosed you will find a draft copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue.  A list of KiaeBay logo Soul EV vehicle owners affected by this recall can be accessed on WEBDCS.  Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC191 to generate the list.

 

Notices to the affected vehicle owners will be mailed on August 7, 2020.  Please start performing the repairs immediately on any affected vehicles currently in your inventory.

 

Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their 2015-2016 MY KiaeBay logo Soul EV vehicles.  This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g. flexible service appointment process, car wash and vacuum and timely service).

 

NHTSA ADVISORY:  It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.

 

LEGAL PRIVACY LIABILITY NOTICE:  Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by KiaeBay logo Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding KiaeBay logo vehicle purchasers and owners, including but not limited to warranty claim information.  KiaeBay logo dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.

 

Your prompt attention in completing this recall is appreciated.  If you have any questions, please contact your KiaeBay logo District Parts and Service Manager.

 

Sincerely,

 

KiaeBay logo Service Department

 

Enclosures

SC191

 


IMPORTANT SAFETY RECALL

(NHTSA Recall Number: 20V389)
This notice applies to your vehicle: (Insert VIN)

 

August 7, 2020

 

Dear KiaeBay logo Soul Owner:

 

KiaeBay logo has identified a defect in your vehicle, which relates to motor vehicle safety.

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.  KiaeBay logo Motors has decided that a defect, which relates to motor vehicle safety exists in the 2015-2016 MY KiaeBay logo Soul Electric Vehicles.  The defect can result in unintended vehicle movement, even though the gear shift lever is in the “P” (Park) position, thus increasing the risk of a crash.  Our records indicate that you own or lease one of the potentially affected vehicles.

 

What Is The Problem?

If the driver moves the gear shift lever into “P” (Park) prior to coming to a complete stop, the vehicle’s parking mechanism can be damaged.  If the parking mechanism is damaged, even though the gear shift lever is in the “P” (Park) position, unintended vehicle movement may occur when the vehicle is left unattended and the parking brake is not used.  Unintended vehicle movement can increase the risk of a crash.

 

KiaeBay logo will update the Electronic Control Unit software for the Electronic Parking Brake Logic.

 

KiaeBay logo has advised its authorized dealers to update the Electronic Control Unit software for the

Electronic Parking Brake logic so that the electronic parking brake automatically activates when the POWER button is turned OFF and the gear shift lever is in the “P” position.  The work will be performed at KiaeBay logo’s expense at no cost to you.

 

What Should You Do? 

  • When parking the vehicle, make sure to engage the parking brake in accordance with the instructions contained in your owner’s manual. 
  • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your KiaeBay logo dealer to arrange for the recall repair to be conducted. The estimated time required to perform the update will be approximately one (1) hour.  However, your vehicle may be needed longer; therefore, we recommend scheduling a service appointment to minimize any inconvenience.
  • To find your nearest dealer, visit kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):

 

What If You Have Already Paid To Have This Situation Corrected? 

If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense.  You may submit your receipts online to KiaeBay logo via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to KiaeBay logo for review and consideration:

Consumer Assistance Center
KiaeBay logo Motors America, Inc.
P.O. Box 52410
Irvine, CA  92619-2410
1-800-333-4542

 

Pursuant to the General Reimbursement Plan issued by KiaeBay logo pursuant to Federal Regulation 49 CFR 573.13, KiaeBay logo will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time KiaeBay logo may either accept or reject that claim or it may request more information to evaluate the claim.

 

Have You Changed Your Address Or Sold Your KiaeBay logo? 

If you have changed your home address, sold your KiaeBay logo vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us.  You can also contact the Consumer Assistance Center phone number listed above.

 

What If You Are A Vehicle Lessor?  

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

What If You Have Other Questions?

If your dealer does not respond to your service request in a timely manner, we suggest that you call KiaeBay logo’s Consumer Assistance Center at 1-800-333-4542.  This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

 

This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.

 

Sincerely,

 

Consumer Affairs Department

 

 QR Code Use: 

  • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App.  The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
  • With a mobile device, download a QR Code Reader App.  With many devices, you can do this through an app store or  marketplace.
  • Open the QR Code Reader App on your mobile device.  The app will utilize your device’s camera.  Center the code in the camera viewing area.  With some apps, the URL or other information will automatically load when the code is recognized.  For others, you may have to snap or take a picture of the QR code.  Refer to the QR Reader Code App instructions.

 


GROUPMODEL
Safety Recall Campaign2015-2016MY

Soul EV (PS EV)

NUMBER

SC191

DATE

August 2020

SAFETY RECALL CAMPAIGN
SUBJECT: ELECTRONIC PARKING BRAKE (EPB) LOGIC IMPROVEMENT (SC191)

 

This bulletin provides the procedure to improve the logic of the Electronic Parking Brake (EPB) system on 2015-2016MY Soul EV (PS EV) vehicles, produced from July 15, 2014 through June 24, 2016. If the driver moves the gear shift lever into “P” (Park) prior to coming to a complete stop, the vehicle’s parking mechanism can be damaged. If the parking mechanism is damaged, even though the gear shift lever is in the “P” (Park) position, unintended vehicle movement may occur when the parking brake is not used. With the updated software logic, the EPB will automatically activate if the POWER button is turned OFF and the gear shift lever is in ‘P’ (Park) position.

 

Apply this improved logic to the EPB system using the KDS ECU Upgrade function as described in this bulletin.  For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 2 of this bulletin. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

 

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may  not sell or otherwise deliver any affected vehicle until it has been repaired pursuant  to the procedures set forth in this bulletin.

 

NOTICE

To assure complete customer satisfaction, always remember to refer to WebDCS  Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage →  Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be  performed on the vehicle before returning it to the customer.

 

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

 

ECU Upgrade Procedure: 

To correct this condition, the ECU should be reprogrammed using the KDS  download, as described in this bulletin.

Upgrade Event Name
295. PS EV EPB LOGIC IMPROVEMENT

 

NOTICE

  • A fully charged battery is necessary before ECU upgrade can take place. It is recommended that a battery charger is used in ECU mode during the reflashing or the use of a fully charged jump starter box connected to the battery.
  • DO NOT connect any other battery charger to the vehicle during ECU upgrade.
  • Ensure the KDS or GDS is sufficiently charged prior to the reflash.
  • All ECU upgrades must be done with the ignition key in the ‘ON’ position.
  • Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade procedure.
  • DO NOT start the engine during ECU upgrade.
  • Do NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.
  • When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.
  • ONLY use approved ECU upgrade software designated for the correct model and model year.

 

NOTICE 

It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to the ECU.

 

NOTICE

Before attempting an ECU upgrade on any KiaeBay logo model, make sure to first determine whether  the particular model is equipped with an immobilizer security system. Failure to follow  proper procedures may cause the PCM to become inoperative after the upgrade and any  claims associated with this repair may be subject to chargeback.  

 

ROM ID INFORMATION TABLE:  

 

Upgrade Event #295

ModelSystemTMIMMOECU P/No.ROM ID
PreviousNew
PS EVEPBA/TYes59790-E40001.11.3

 

To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary.

 

NOTICE

Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.

 

1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel.

 

NOTICE

The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable.

 

2. With the ignition ON, turn ON the KDS tablet. Select KDS from the home screen.

 

3. Confirm communication with VCI (A) and then configure the vehicle (B) using the AUTO VIN (C) feature.

 

4. Select ECU Upgrade.

 

5. The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #295 (PS EV).

 

NOTICE 

The vehicle must be identified in Vehicle Selection to download an Event for that vehicle.

 

6. Select Auto Mode.

 

CAUTION 

Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode.

 

7. Select the EPB system under the System selection menu.

Touch ID Check (D) and confirm that the latest update is available.

Select Upgrade Event #295 and select Upgrade to continue.

 

8. The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCIII. Upgrade part (2/2) (F) will upgrade the ECU.

 

CAUTION 

Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.

 

9. If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Touch OK and restart the procedure from step 4.

 

NOTICE

If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI-II. Contact GIT America Help Desk at (888) 542-4371 or Techline.

 

10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Touch OK to continue.

 

11. Once the upgrade is complete, touch OK to finalize the procedure.

 

12. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

 

13. Start the engine to confirm proper operation of the vehicle.

 

Manual Upgrade Procedure:

 

NOTICE 

The manual upgrade should ONLY be performed if the automatic upgrade fails.

 

If the automatic upgrade fails, turn the ignition OFF for about 10 seconds then place it back in the ON position to reset the control unit BEFORE performing manual upgrade.

See table below for Manual Mode passwords.

Manual Mode ECU Upgrade Passwords

MenuPassword
PS EV EPB : 59790-E40004000

 

1. Within the ECU Upgrade screen displayed, select Manual Mode.

 

2. Select the EPB system under the System selection menu. Select Upgrade Event #295 and select Upgrade to continue.

 

3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 2, and select OK.

 

4. Enter the appropriate password from the Manual Mode password table above and select OK.

 

5. The upgrade will begin and the progress of the upgrade will appear on the bar graph.

 

6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Touch OK to continue.

 

7. Once the upgrade is complete, touch OK to finalize the procedure.

 

8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

 

9. Start the engine to confirm proper operation of the vehicle.

 

AFFECTED VEHICLE RANGE:

ModelProduction Date Range
Soul EV (PS EV)July 15, 2014 to June 24, 2016

 

REQUIRED PART:

Part NameFigureQty.Remark
Owner’s Manual Supplement (on EPB)1P/N: SC191SOULOMS

 

Place the Owner’s Manual Supplement on the passenger front seat.

 

*Note: Owner’s Manuals Supplements were auto-shipped to dealers with affected instock inventory.  Additional manuals can be ordered through Archway.

 

WARRANTY INFORMATION:

N Code: N99   C Code: C99

Claim TypeCausal P/NQty.Repair DescriptionLabor Op CodeOp TimeReplacement P/NQty.
R59790 E40000(SC191)

EPB Logic Improvement

201085R00.3 M/HN/A0

 

NOTICE 

VIN inquiry data for this repair is provided for tracking purposes only. KiaeBay logo retailers should reference SC191 when accessing the WebDCS system.

 


2015-2016 MY Soul EV Gear Shift Lever Chronology

Basis of Safety Defect Determination 573.6(c)(6)

 

April 20, 2020KiaeBay logo Motors America, Inc. (KMA) receives customer complaint alleging 2016MY Soul EV rolled backwards and hit a pole after placing vehicle in Park. KMA contacts dealer on April 23, 2020 and dealer advises unable to duplicate roll condition while in Park.

 

May 12-15, 2020KMA begins evaluation of field data to identify existence of similar vehicle roll while in Park complaints involving the 2016MY Soul EV. KMA identifies 11 complaints over a 3-year period of vehicle rolling while in Park. 8 of 11 customer complaints could not be duplicated by dealer. KMA provides field information to KMC.

 

May 16-June 25, 2020

 

KMC performs vehicle tests to duplicate customer complaints and confirms moving the gear shift lever into “P” (Park) prior to coming to a complete stop can damage the vehicle’s parking mechanism. KMC also confirms, if the parking mechanism is damaged, even though the gear shift lever is in “P” (Park) position, unintended vehicle movement can occur if the parking brake is not used.

 

June 26, 2020As a precautionary measure, KMC decides to conduct a recall of the 2015-2016MY Soul EV.  Four (4) Soul EV 2015MY and twelve (12) Soul EV 2016MY customer complaints. No known injuries related to this condition.

 

 

 


2 Affected Products

Vehicle

MAKEMODELYEAR
KIAeBay logoSOUL EV2015-2016

 


12 Associated Documents

Recall Acknowledgement

RCAK-20V389-1868.pdf 244.905KB

 


Chronology

RMISC-20V389-2489.pdf 132.018KB

 


Defect Notice 573 Report

RCLRPT-20V389-5215.PDF 213.757KB

 


Miscellaneous Document – REQUEST FOR REIMBURSEMENT FORM

RMISC-20V389-0749.pdf 80.856KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-20V389-4497.pdf 156.694KB

 


Remedy Instructions and TSB

RCRIT-20V389-5296.pdf 809.493KB

 


Manufacturer Notices(to Dealers,etc)- Dealer Principal Letter

RCMN-20V389-3824.pdf 93.822KB

 


Manufacturer Notices(to Dealers,etc)- Service Manager Letter

RCMN-20V389-8546.pdf 93.285KB

 


Miscellaneous Document – SC191 – 2015-2016 MY KIAeBay logo SOUL EV GEAR SHIFT LEVER SAFETY RECALL CAMPAIGN Q & A July 30, 2020

RMISC-20V389-2827.pdf 110.298KB

 


Recall Quarterly Report #1, 2020-3

RCLQRT-20V389-1742.PDF 211.144KB

 


Recall Quarterly Report #2, 2020-4

RCLQRT-20V389-2485.PDF 211.252KB

 


Recall Quarterly Report #3, 2021-1

RCLQRT-20V389-5064.PDF 211.339KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V389&docType=RCL

 


 

Kia Reprogramming

Kia J2534 Diagnostics & Reprogramming

 

https://kiatechinfo.snapon.com/J2534DiagnosticsAndProgramming.aspx

 

What is J2534?

A single set of programming hardware consists of personal computer(PC), standard interface to a device driver and an interface hardware that connects between PC and a programmable ECU of vehicle.

The main purpose of this regulation is to program ECUs for all vehicles using a single set in the field.

Device Manufacturers API DLL Firmware
CarDAQ Plus Drew Technologies Inc. 4.04 1.9.28 1.9.28
ES6510 Vetronix Corporation 4.04 12.00 12.00
Sun PassThru Pro Snap-on Diagnostics 4.04 02.07u 02.07u
PassThru+ XS I+ME Actia GmbH 4.04 02.07u 02.07u
OTTOTEST-VCI OTTO 4.04 1.04 1.34
iFlash Blue Streak 4.04 1.04 1.34
PASS THRU PRO II Snap-on Diagnostics 4.04 1.9.24 1.9.24
AEZ Flasher AE Tools 4.04 1.9.28 1.9.28
VSI-2534 Dearborn Tech 4.04 2.05.26 2.05.26
Flasher Pro Bosch 4.04 1.9.28 1.9.28
Flash2 Cardone 4.04 2.06.28.2 2.06.28.2
PX3 Dearborn Tech 4.04 1.00.09 1.00.09
CARDAQ-M Drew Technologies Inc. 4.04 1.0.106 1.0.106
Universal Reprogrammer II EASE Diagnostics 4.04 1.9.28 1.9.28
G-Scan2 GIT 4.04 3.1 9.03

* API, DLL and Firmware version may be controlled by the device manufacturer. Contact the manufacturer if you are unable to find the version listed above All devices were tested/verified on all Hyundai engine management systems.

 

kiatechinfo.snapon.com

 


 

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  • Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
SaleBestseller No. 2
TOPDON RLink J2534 OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, J2534-Pass-Thru for J2534/D-PDU/CAN-FD/DoIP, Supports 18+ Vehicle Brands, No OE Software Provided
  • [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIAeBay logo, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
  • [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
  • [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
  • [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
  • [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
SaleBestseller No. 3
TOPDON RLink X3 OBD2 Adapter for GM/Ford/Chrysler, J2534 Pass-Thru Programmer, OBD USB FORScan Adapter, OEM Programming and Diagnostic Tool, Fit for 8+ OE Software, Supports J2534/CAN-FD, Auto Switch
  • Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacement—we've got you covered
  • Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
  • Supports 8+ OE Software Platforms with One Tool - Work seamlessly across Forscan, FJDS, FDRS, Tech2Win, SPS 2, Techline, GDS2, and Witech 2.0. This J2534 pass-thru device lets you switch between platforms in seconds, streamlining workflow and reducing hardware costs. *No OE Software Provided, OE diagnostic software require separate subscriptions
  • Reliable Forscan Adapter for Ford Diagnostics - The RLink X3 is a pro-grade Forscan OBD2 adapter, providing a stable connection for Ford, Lincoln, Mazda, and other Forscan software vehicles. Ideal for programming, module coding, and advanced vehicle configuration
  • Broad Coverage for 2006 to 2025 GM, Ford & Chrysler Vehicles - Equipped with J2534 and CAN-FD protocols, this OBD2 connector supports model-year 2006 and newer vehicles. Handle the latest CAN-FD control systems with full compatibility across GM, Ford, and Chrysler platforms
SaleBestseller No. 4
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
  • Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
  • User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
SaleBestseller No. 5
TOPDON ONE Bidirectional Scan Tool, 10.1" OBD2 Scanner with J2534 Pass-Thru and ECU Coding, Over 50 Resets, Topology Mapping Car Diagnostic Tool for All Vehicles
  • Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
  • J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
  • OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
  • 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
  • Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
Bestseller No. 6
TOPDON J2534 VCI Tool, High-Speed EnhancedJ2534 VCI, J2534 Pass-Thru OEM Functions and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 8 Vehicle Brands Supported, RLink X7
  • 【Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology】This J2534 Pass-Thru Tool is designed espically designed for Professional Technicians and Advanced DIYers. This J2534 Pass-Thru device acts as a bridge between your vehicle and OEM software (sold separately), enabling dealership-level programming and diagnostics. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
  • 【High-Speed OEM-Level Diagnostics and Functions】Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and rewriting—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second.
  • 【Coverage for 8 Car Brands & Ultra Reliability】Compatible with Factory OEM Software.Fully supports J2534 protocols to work with Manufacturer subscriptions: for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Fiat/Alfa Romeo/Lancia/Dodge/Ram/Jeep, and for VW/Audi. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM J2534 tool guarantees stable and exceptional performance.
  • 【User-Friendly RLink Platform & Expert Support】TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue. Note: This device requires a computer running Windows 7, 8, 10, or 11 (64-bit or later).
  • 【6.6 ft USB-C Cable & Portable Storage Case】 The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.

Last update on 2026-05-23 / Affiliate links / Images from Amazon Product Advertising API


 

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