SC286 – Headliner Plates – 2009-2014 Kia Borrego

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October 13, 2023 NHTSA CAMPAIGN NUMBER: 23V692000

Headliner Plate Detachment

A headliner plate that detaches during a crash may strike an occupant, increasing their risk of injury.

 

NHTSA Campaign Number: 23V692000

Manufacturer KiaeBay America, Inc.

Components STRUCTURE

Potential Number of Units Affected 22,768

 

Summary

KiaeBay America, Inc. (KiaeBay) is recalling certain 2009-2014 Borrego vehicles. The headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.

 

Remedy

Dealers will secure the headliner plates, free of charge. Owner notification letters are expected to be mailed November 30, 2023. Owners may contact KiaeBay customer service at 1-800-333-4542. KiaeBay’s number for this recall is SC286.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2009-2014MY Borrego
Headliner Plates
Basis of Safety Defect Determination 573.6(c)(6)

August 1, 2022
KiaeBay North America (KiaeBay NA) files recall of 2012-2013MY Optima vehicles manufactured at KiaeBay Georgia to address issue related to headliner plate detachment during curtain airbag (CAB) deployment.

August 8, 2022 –September 8, 2022
KiaeBay Corporation (KiaeBay HQ) reviews design of all KiaeBay vehicles with headliner plates to check whether any additional models may have similar issue. KiaeBay HQ requests Hyundai America Technical Center, Inc. (HATCI) conduct CAB deployment testing.

September 9, 2022 –November 21, 2022
HATCI performs CAB deployment tests. Deployment test results in left headliner plate detachment in a 2009MY Borrego vehicle. Headliner plate detachment does not occur in other models tested.
HATCI sends deployment test parts to KiaeBay HQ for further evaluation. KiaeBay HQ identifies hot melt adhesive is not present on headliner plate. Cause of missing adhesive is unknown. KiaeBay HQ requests HATCI perform additional testing.

January 6, 2023
HATCI performs CAB deployment test on another 2009MY Borrego vehicle. Headliner plates do not detach.

March 6, 2023 – March 24, 2023
KiaeBay HQ conducts hot melt adhesive quality check on Mohave vehicles (comparable U.S. model Borrego) sold in the Korean market and confirms no issue found.

April 13, 2023
KiaeBay HQ requests HATCI conduct an additional CAB deployment test in light of varying results.

June 28, 2023 – September 22, 2023
HATCI performs CAB deployment test on a third 2009MY Borrego vehicle. Left headliner plate detaches. KiaeBay HQ inspects part returned from third deployment test and identifies adhesive is present but insufficient. KiaeBay HQ begins to investigate headliner durability and headliner plate detachment force.

KiaeBay HQ informs KiaeBay NA Safety Office of investigation status. KiaeBay NA Safety Office performs preliminary data analysis and identifies one (1) customer complaint involving a 2009MY Borrego describing detachment of headliner plate during curtain airbag deployment. No injury or death.

September 25, 2023 – October 4, 2023
KiaeBay HQ’s investigation identifies likely cause of headliner plate detachment is due to error in adhesive application by supplier worker and confirms if adhesive insufficiently applied, detachment of the headliner can occur. KiaeBay HQ shares investigation results with KiaeBay NA Safety Office.

October 5, 2023
KiaeBay NA Safety Office updates field data analysis across KiaeBay data sources and identifies no additional headliner plate detachment incidents.

October 6, 2023
KiaeBay NA decides to recall the 2009MY Borrego vehicles sold in the U.S. and U.S. Territories and the 2010-2014MY Borrego vehicles sold in the U.S. Territories. One (1) customer complaint. No fatalities or injuries.

 


6 Affected Products

Vehicle

MAKEMODELYEAR
KIAeBayBORREGO2009-2014

 


3 Associated Documents

Recall Acknowledgement

RCAK-23V692-1217.pdf 645.156KB

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Defect Notice 573 Report

RCLRPT-23V692-2056.PDF 214.148KB

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2009-2014MY Borrego Headliner Plates Chronology

RMISC-23V692-5471.pdf 82.542KB

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Last update on 2025-04-16 / Affiliate links / Images from Amazon Product Advertising API


 

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