PS270 SUBJECT: POWER TAILGATE SYSTEM RE-INITIALIZATION PROCEDURE This article provides the procedure to re-initialize the Power Tailgate System (PTGS) on all Sorento (XMa) vehicles (if equipped). Re-initialization Procedure: Open the tailgate. For maximum customer satisfaction, measure and record the tailgate opening height. Press and hold both the inner and outer tailgate buttons … Read more
PS284 SUBJECT: PASSENGER SEAT HEATER PERFORMANCE When addressing a customer complaint related to unequal seat heater performance between the passenger and driver’s seat, it is important to note that although both heater elements may be operating at the same temperature, less heat output will be felt on the passenger side due to the presence … Read more
2013-094 SUBJECT: LIFTER BRACKET REPLACEMENT FOR SORENTO POWER TAILGATE SYSTEM This bulletin provides the procedure to resolve a concern with the operation of the Power Tailgate System (PTGS) on some Sorento vehicles, produced from S.O.P. to February 26th, 2013. The concern occurs when the customer attempts to close the power tailgate from the fully open position. The tailgate … Read more
PS254 SUBJECT: IMPROPER MAP DATA ERROR WHEN INSTALLING SD CARD This Pitstop provides information regarding a potential error message which may be received on some 2014MY Sorentos (XM). The Sorento equipped with navigation now uses an SD card to store map data and this card must be removed from the glove box and installed … Read more
2010-072 SUBJECT: TROUBLESHOOTING DTC B1447/B1448/B1764/B1767 (AIRBAG WARNING LAMP ILLUMINATED) ON VEHICLES WITH ELECTRIC FIELD OCCUPANT CLASSIFICATION SENSOR This bulletin provides information relating to the occupant detection and classification system on certain Sorento (XM), Optima (MG), and Rio (JB) vehicles, as shown below: Model Model Years Applicable Production Dates Sorento (XM) 2011 to current All 2011 MY to … Read more