March 31, 2023 NHTSA CAMPAIGN NUMBER: 23V236000
Power Sliding Door May Close on Occupant
A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
NHTSA Campaign Number: 23V236
Manufacturer Kia America, Inc.
Components STRUCTURE
Potential Number of Units Affected 51,568
Summary
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Remedy
Dealers will update the power sliding door control module software, free of charge. Owner notification letters are expected to be mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC266.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Kia has a Recall
SC266
April 2023
POWER SLIDE DOOR (PSD) OPERATION SOFTWARE LOGIC IMPROVEMENT (SC266)
This bulletin provides the procedure to reprogram the Power Slide Door (PSD) control module with updated software in certain 2022-2023MY Carnival (KA4) vehicles produced from January 4, 2021 through February 22, 2023 in order to increase customers’ awareness that the PSD is closing. The updated software will add two (2) warning chimes when the power sliding door begins to open or close and will also change the door speed to move more slowly as the door approaches its latching point. Follow the procedure outlined in this publication to apply the improved logic to the ‘PSD’ system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page(s) 3 of this bulletin.
NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS download, as described in this bulletin.
Upgrade Event Name |
664. KA4 PSD OPERATION LOGIC IMPROVEMENT |
NOTICE
- Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully charged jump starter box connected to the battery.
- Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
- All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise
- Damaged VCI II units should not be used and promptly replaced.
- Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade
- DO NOT start the engine during ECU upgrade.
- DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.
- When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.
- ONLY use approved ECU upgrade software designated for the correct application.
IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to the ECU.
NOTICE
Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback.
ROM ID INFORMATION TABLE:
Upgrade Event #664
Model | System | IMMO | ECU P/No. | ROM ID | |
Previous | New | ||||
KA4 | PSD | Yes | 83870 R0000
83870 R0001 83870 R0002 83870 R0003 |
1.00 1.01 1.02 1.03 |
1.04 |
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary.
NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.
1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel.
NOTICE
The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable.
2. With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen.
3. Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature.
4. Select ‘ECU Upgrade’.
5. The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #664.
NOTICE
The vehicle must be identified in Vehicle Selection to download an Event for that vehicle.
6. Select Auto Mode.
CAUTION
Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode.
7. Select the ‘PSD’ system per the applicable TSB (D) and select 664. KA4 PSD OPERATION LOGIC IMPROVEMENT.
8. The ECU upgrade will begin, and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU.
CAUTION
Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.
9. If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the from step 4.
NOTICE
If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI II. Contact GIT America Help Desk at (888) 542 4371 or Techline.
10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue.
11. Once the upgrade is complete, select ‘OK’ to finalize the procedure.
12. When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, TPMS, and others that may have been set during the upgrade.
13. Start the engine to confirm normal operation of the vehicle.
Manual Upgrade Procedure:
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.
See table below for ‘Manual Mode’ passwords.
Manual Mode ECU Upgrade Passwords
Menu | Password |
KA4 PSD: 83870-R0000/R0001/R0002/R0003 | 6641 |
1. Within the ECU Upgrade screen displayed, select Manual Mode.
2. Select the PSD system under the System selection menu. Select Upgrade Event #664 and select Upgrade to continue.
3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 3, and select OK.
4. Enter the appropriate password from the Manual Mode password table above and select OK.
5. The upgrade will begin and the progress of the upgrade will appear on the bar graph.
6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.
7. Once the upgrade is complete, select OK to finalize the procedure.
8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
9. Start the engine to confirm proper operation of the vehicle.
AFFECTED VEHICLE RANGE:
Model | Production Date Range |
Carnival (KA4) | January 4, 2021 to February 22, 2023 |
REQUIRED TOOL:
Tool Name | Comments |
KDS | Kia Diagnostic System |
2022-2023 MY CARNIVAL VEHICLES – POWER SLIDING DOOR
SAFETY RECALL CAMPAIGN (SC266)
Q & A
April 6, 2023
Q1. What type of campaign is Kia conducting?
A1. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a condition involving the power sliding door.
Q2. What vehicles are affected by the recall?
A2. All 2022 MY and certain 2023 MY Carnival vehicles manufactured from January 4, 2021 to February 22, 2023.
Q3. How many customer vehicles are affected by this recall?
A3. Approximately 51,568 vehicles
Q4. What is the concern with the Power Sliding Door?
A4. The power sliding door (PSD) auto-reverse feature in the subject vehicles is a supplemental feature and may not activate in all situations. Kia has become aware of a small number of injuries during closure of the PSD. Although a cause related to a manufacturing design issue has not been identified, Kia believes the cause of injuries may be associated with customers’ unawareness that the PSD is closing. As a result, Kia is conducting this recall in an effort to increase customers’ awareness that the PSD is closing in order to mitigate the risk of injury. Contact between the PSD and a vehicle occupant during closure can increase the risk of injury.
Q5. Can you describe the recall campaign and fix?
A5. Dealers will reprogram the power sliding door control module with an updated software that adds two (2) warning chimes when the power sliding door begins to open or close. The updated software will also change the door speed to move more slowly as the door approaches its latching point.
Q6. How will owners of the affected vehicles be notified?
A6. All owners of the subject vehicles will be notified by first class mail with instructions to contact their authorized Kia dealer to have the recall campaign performed beginning on April 28, 2023.
Q7. What should vehicle owners do when they receive the notification?
A7. Upon receipt of the letter, owners are to contact their authorized Kia dealer to arrange to have the recall campaign performed on their vehicle free of charge at no cost to them.
Q8. Where were these vehicles produced?
A8. The affected Carnival vehicles were produced at a Kia assembly plant in South Korea.
Q9. Will this cost vehicle owners any money?
A9. No. Kia will perform the recall repair free of charge at no cost to the customer.
A10. Are there any restrictions on an owner’s eligibility?
A10. No.
Q11. If a customer has an immediate question, where can they get further information?
A11. The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).
2022-2023MY Carnival
Power Sliding Door
Basis of Safety Defect Determination 573.6(c)(6)
Summer 2021
Through its normal escalation process, Kia North America, (Kia NA) Safety Office begins to identify customer complaints alleging child injuries caused by operation of power sliding door (PSD) in 2022MY Carnival.
September 2021
Kia NA Safety Office escalates 2022MY Carnival PSD reversal issue to SEL for further investigation.
October 1, 2021
Kia contacts ODI to identify concern regarding PSD and invites NHTSA to join inspection of complaint vehicle if available.
November 10, 2021
Kia NA Safety Office provides ODI an overview of PSD operation and preliminary data from peer vehicles during monthly meeting. Kia NA Safety Office continues to provide ODI with updates of alleged injury complaints and Kia vehicle investigation results on a monthly basis through November 2022.
February 2022
Kia NA Safety Office retains third-party engineering firm to assist in evaluation of 2022MY Carnival PSD and its peer vehicles.
March 8, 2022
Kia NA Safety Office mails letter to Carnival owners to remind them of PSD features, functions, and usage to ensure clear understanding of PSD operation, including its reversal feature limitations and warnings.
April 10, 2022
NHTSA issues opening resume for 2022MY Carnival PSD (PE22-004).
April 18, 2022
Kia NA Customer Care department receives customer complaint alleging child stuck hand in 2022MY Carnival PSD after child had pressed button to close PSD resulting in a bruised hand (Plano Incident Vehicle). Kia NA Safety Office begins process to schedule vehicle inspection.
May 26, 2022
Kia third-party engineering firm presents testing data on 2022MY Carnival and peer vehicles to ODI and identifies features and reversal operation of Carnival PSD and peers are comparable.
June 2022
Kia retains third-party biomechanical firm to evaluate injuries from a biomechanical perspective.
June 8, 2022
Kia NA Safety Office provides ODI with PSD update during monthly meeting, including June 2, 2022 inspection results of Plano Incident Vehicle conducted by Kia NA Safety Office, Kia’s third-party engineering and third-party biomechanical firms. PSD found to perform as designed with no malfunction. Kia NA Safety Office receives medical records from customer at inspection confirming bruising of hand.
June 27, 2022
Kia NA Customer Care department receives customer complaint stating husband pressed button to close PSD and daughter reached into the 2022MY Carnival at last minute to grab something within the vehicle and caught hand in door (Egg Harbor Incident Vehicle). No medical attention received. Photos provided by customer showed swelling of hand. Kia NA Safety Office begins process to schedule vehicle inspection.
July 21, 2022
Kia NA Safety Office provides ODI with PSD update during monthly meeting. Kia third-party engineering firm analyzes x-rays and resistance measurements of 2022MY Carnival anti-pinch sensors including, incident and exemplar parts. No visible differences observed and resistance measurements consistent among all parts.
August 10, 2022
Kia NA Safety Office provides ODI with PSD update during monthly meeting, including July 21, 2022 inspection results of Egg Harbor Incident Vehicle conducted by Kia NA Safety Office, Kia’s third-party engineering and third-party biomechanical firms. PSD performs as designed with no malfunction.
Kia third-party biomechanical firm works on developing representative prosthetic arms based on the Plano and Egg Harbor Incident Vehicle complaint scenarios to further evaluate potential injury location and orientation.
August 31, 2022
Kia submits complete response to PE22-004 IR letter. No design or manufacturing defect related to motor vehicle safety found. Data and evaluation conducted to date indicate 2022MY Carnival PSD reversal systems are comparable to its peers.
October 27, 2022
Kia NA Safety Office, Kia third-party engineering firm and Kia third-party biomechanical firm conduct testing of 2022MY Carnival and peer vehicle PSD with child prosthetic arm. Vehicle Research and Test Center (VRTC) member in attendance. Testing confirms 2022MY Carnival is comparable to its peers.
November 9, 2022
Kia NA Safety Office provides ODI with update during monthly meeting and identifies that pinch force, reversal force, door speed, and damage to replica arms during door closing of 2022MY Carnival are comparable to peer vehicles. Kia continues to monitor and investigate customer complaints.
March 1, 2023
Kia NA Safety Office informs ODI of status of PSD investigation and identifies updated software logic developed to include warning chime when door opens or closes, as well as change in door speed to move more slowly as door approaches latching point. Kia NA Safety Office informs ODI of its plan to conduct customer satisfaction campaign with customer notification to update software of field vehicles.
March 2-15, 2023
In follow-up discussions, ODI requests Kia NA Safety Office consider conducting safety recall instead of customer satisfaction campaign.
March 22, 2023
Kia NA Safety Office decides to recall the 2022MY Carnival and certain 2023MY Carnival vehicles in an effort to increase customer awareness that the PSD is closing. Nine (9) confirmed injuries (dates of receipt 7/27/2021 – 11/2/2022: one (1) fractured thumb and (1) broken arm alleged to have been caused by PSD but exact cause of whether injury related to PSD operation unknown; seven (7) bruises, swelling and/or minor cuts/scrapes)
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
KIA | CARNIVAL | 2022-2023 |
8 Associated Documents
2022-2023MY Carnival Power Sliding Door Chronology
RMISC-23V236-8289.pdf 93.216KB
Defect Notice 573 Report
RCLRPT-23V236-7712.PDF 214.01KB
RCLRPT-23V236-7712
Recall Acknowledgement
RCAK-23V236-6056.pdf 742.437KB
RCAK-23V236-6056
Remedy Instructions and TSB
RCRIT-23V236-0076.pdf 762.397KB
RCRIT-23V236-0076
Manufacturer Notices(to Dealers,etc)
RCMN-23V236-1344.pdf 106.744KB
RCMN-23V236-1344
Amended 2022-2023MY Carnival Power Sliding Door Chronology
RMISC-23V236-2563.pdf 93.381KB
2022-2023 MY CARNIVAL VEHICLES – POWER SLIDING DOOR SAFETY RECALL CAMPAIGN (SC266) Q & A April 6, 2023
RMISC-23V236-7605.pdf 109.989KB
RMISC-23V236-7605
Manufacturer Notices(to Dealers,etc)
RCMN-23V236-2736
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V236&docType=RCL
1 Associated Investigation
Power Sliding Door Auto Reverse Failure
NHTSA ID: PE22004
Dated opened: April 10, 2022
The Office of Defects Investigation (ODI) has opened this Preliminary Evaluation (PE) on model year (MY) 2022 Kia Carnival based on allegations of auto reverse malfunction of the Power Sliding Doors (PSD).
Since July 2021, ODI has received 5 consumer complaints alleging PSD auto reverse malfunction in the MY 2022 Kia Carnival minivans. Three of the complaints reported injuries to a vehicle user’s arm, hand or shoulder caused by the force of the closing PSD and being trapped against the door . Consumers are also alleging excessive force is needed to reverse the direction of the closing door. The PSD auto reverse function is designed to automatically reverse the direction of the closing door if it meets a certain amount of force from an object or person.
This PE has been opened to evaluate the frequency, scope, severity, and contributing factors related to the alleged failure of the PSD auto reverse function.
The ODI reports cited above can be reviewed at:
http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID
The referenced ODI numbers for the 5 Vehicle Owner Questionnaires (VOQs) cited above are also available at NHTSA.gov:
11458125, 11450964, 11448290, 11447955, 11423165
Kia J2534 Diagnostics & Reprogramming
https://kiatechinfo.snapon.com/J2534DiagnosticsAndProgramming.aspx
Kia J2534 Diagnostic Tool Software:
The Kia J2534 Diagnostic Tool software is available for use on 2018 model year and newer Kia vehicles sold in the United States market. Utilizing Kia’s J2534 Diagnostic Tool software to diagnosis Kia vehicles requires a current paid Kia J2534 Diagnostic Tool subscription and a compatible SAE J2534-1/2 compliant pass-thru vehicle communication interface (VCI) device.
Compatible SAE J2534-1/2 compliant pass-thru VCI devices, firmware, and Application Program Interface (API) that have been tested and approved by Kia Motors America, Inc. (KMA) as of this software’s publication date (as noted below in the “Software Details”). KMA does not recommend the use of non-approved SAE J2534-1/2 compliant pass-thru VCI devices.
NOTE: The Kia J2534 Diagnostic Tool software does not provide access to Kia Immobilizer and Smart Key systems. These systems must be accessed by a Vehicle Security Professional (VSP). For additional information, please visit the NASTF website: www.nastf.org.
Compatible SAE J2534-1/2 Compliant Pass-thru VCI Devices:
Version Information
Manufacturer | VCI Name | Firmware | J2534API |
Drewtech | CarDAQ Plus 3 ![]() |
0.1.0.8 | 04.04 |
NOTE: KMA does not provide technical support for the above SAE J2534-1/2 compliant pass-thru VCI devices.
Minimum PC Requirements for Kia J2534 Diagnostic Tool software:
Processor (CPU) Speed | 2.4 GHz or greater |
Memory (RAM) | 4 GB or greater |
Hard Drive Space | 20 GB free |
Network | 10/100 Mbps Ethernet or Wi-Fi equivalent with internet access |
Operating System | Microsoft Windows 7, or 10 Pro (32-bit or 64-bit) |
Internet Browser | Internet Explorer 11 or greater |
Latest Software Details:
Version:J-N-K-02-00-0045
Date Published: 3/10/2022
Kia J2534 Reprogramming System
What is J2534?
A single set of programming hardware consists of personal computer(PC), standard interface to a device driver and an interface hardware that connects between PC and a programmable ECU of vehicle.
The main purpose of this regulation is to program ECUs for all vehicles using a single set in the field.
Device | Manufacturers | API | DLL | Firmware |
---|---|---|---|---|
CarDAQ Plus ![]() |
Drew Technologies Inc. | 4.04 | 1.9.28 | 1.9.28 |
ES6510 | Vetronix Corporation | 4.04 | 12.00 | 12.00 |
Sun PassThru Pro | Snap-on Diagnostics | 4.04 | 02.07u | 02.07u |
PassThru+ XS | I+ME Actia GmbH | 4.04 | 02.07u | 02.07u |
OTTOTEST-VCI | OTTO | 4.04 | 1.04 | 1.34 |
iFlash | Blue Streak | 4.04 | 1.04 | 1.34 |
PASS THRU PRO II ![]() |
Snap-on Diagnostics | 4.04 | 1.9.24 | 1.9.24 |
AEZ Flasher | AE Tools | 4.04 | 1.9.28 | 1.9.28 |
VSI-2534 | Dearborn Tech | 4.04 | 2.05.26 | 2.05.26 |
Flasher Pro | Bosch | 4.04 | 1.9.28 | 1.9.28 |
Flash2 | Cardone | 4.04 | 2.06.28.2 | 2.06.28.2 |
PX3 | Dearborn Tech | 4.04 | 1.00.09 | 1.00.09 |
CARDAQ-M ![]() |
Drew Technologies Inc. | 4.04 | 1.0.106 | 1.0.106 |
Universal Reprogrammer II | EASE Diagnostics | 4.04 | 1.9.28 | 1.9.28 |
G-Scan2 ![]() |
GIT | 4.04 | 3.1 | 9.03 |
* API, DLL and Firmware version may be controlled by the device manufacturer. Contact the manufacturer if you are unable to find the version listed above All devices were tested/verified on all Hyundai engine management systems.
kiatechinfo.snapon.com
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- 🚩🚩【J2534 ECU PROGRAMMING, SAME AS MS909/MS919/Ultra】As one of the few Autel scan tools that are designed with a fully-compliant SAE J2534-1/-2 MaxiFlash box, this diagnostic scanner supports Online ECU Programming for all-chassis Benz/BMW users to upgrade the existing software/firmware (till July 2019); ECU Programming for any vehicle with J2534 protocol (manufacturer’s software required); and Online Coding for VW/Audi, Seat, Porsche, Renault, etc. that was previously “dealership only”. It also allows Online SCN for Benz.
- 🚩🚩【WIDE COMPATIBILITY RATES, SAME AS MS909/MS919/Ultra】Covering 80+ car brands, 150+ makes, 10000+ models, this Autel diagnostic tool’s vehicle coverage will continue to grow with simple internet-ready updates accessible to you via WiFi, and we highly recommend its registration upon the purchase to get 2 YEARS of subscription-free upgrade. More, thanks to the MaxiFix platform with cloud-based Remote Expert, you can ask for help from peers and experienced experts online to fix complex issues even programming or coding.
- 🚩🚩【38+ HOT FUNCTIONS, SAME AS MS909/MS919/Ultra】This professional OBD2 scanner is loaded with 38+ service functions being a one-stop solution to meet ALL your needs for various scheduled repairs or maintenance. It includes Oil, SAS, EPB, TPMS Reset, Injector Coding, SAS, Bleeding, DPF, Battery, Throttle & Anti-theft Matching plus many more that are super beneficial and can be updated constantly with more functions and wider car coverage. *Menus vary by vehicle specifics.
- 👉Includes One-Year Limited Warranty. This unit comes without cables or a carrying case - upgrade with Autel. If need any supports, Please contact us.
- The MaxiFlash VCI is a bluetooth-enabled vehicle communication interface (VCI) and a J2534-1 and J2534-2 compliant pass-thru programming device. Compatible with the MaxiSYS MS909 diagnostic tablet.
- Supports CAN FD, 4 CAN Channels and DoIP, Supports D-PDU, IS O22900-1 & ISO 22900-2 protocols and is RP1210 compliant.
- Can be used with a Windows computer with an applicable OE subscription for vehicle module programming and when connected to the MaxiSYS MS909 tablet for compatible for BMW and for Mercedes vehicle module programming.
- Use with windows PC for vehicle module programming, J2534-1 & J2534-2 compliant,Bluetooth-enabled communication interface.
- 🔥[2023 Autel MK908 PRO II, New Ver. of MK908P/MS908S PRO II] Autel has upgraded the MK908P to MK908PRO II with 2023 Enhanced Hardwares & Newest Functions, making it FASTER and SMARTER! It boasts of 🚀5X faster Android 10.0 & Octa-core processor; 🔥with full control over on McLaren & Tesla; 👍150+ Brands coverage of OE-level diagnostics, 🔥Scan VIN/License/Plate, 🔥D-PDU/J2534/RP1210, 🔥Wi-Fi Printing, etc., all merged into one inspiring solution to satisfy your 99% repairing needs.
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- 👍[36+ Hot Services & AutoAuth] The most-groundbreaking thing about the Autel MK908P II: a fully-featured list of 36+ HOT resets & relearns that include typical Oil reset/SAS/EPB/BMS/DP-F/Throttle/ABS and more, working on 99% worldwide models made in 1996-2023; plus its built-in AutoAuth access to 2018+ FCA SGW vehicles, giving almost every diagnostic option mechanics and workshops could need. The regular updates keep it up-to-date for the most-recent car models.
- 👍[10+ High-end Functions & More] Beyond the reach of most competitors, this OBD2 scanner for all cars integrates Guided Functions, Power Balance, Component Matching, Online Account Login Service, Anti-theft IMMO Service while delivering 2022 Pre & Pro Scan, Autel Cloud, Wi-Fi Printing etc. and matching expansion modules of BT506/MV105/MV108. Its depth of information, multi-application and time savings rival dealership-level scan tools and pays for its value.
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- [Huge Vehicle Software Database] LAUNCH scanner PRO5 can be nominated as a powerful troubleshooter for 99% of post 1996-automobiles. Provide abundant exclusive functions for effortless diagnostics: Benz/BMW Data Backup/Restoration; Benz/BMW Manual Mode Programming; Benz SCN Coding/Variant Coding; BMW Coding (with newer data to 2022.03); AutoAuth for FCA SGW(2018 later); Various Online Coding Data for VW/for Audi, etc. 2-Year free updating will keep renewing the data for more vehicles.
- [AutoAuth Access & 50+ Services] Partnered AutoAuth FCA US, LAUNCH scanner can directly login to the AutoAuth account and secure check (reading DTC, active test, reset functions, etc.) for FCA vehicles. 50+ services that are needed for repair shops have been packed in X431 PRO5 auto scanner, such as Hot functions (Oil Reset, EPB Reset, SAS Reset, ABS Bleeding, etc.) and Comprehensive functions (High Voltage Battery Diagnostics, Transport Mode),
- 👍【Advanced Diagnostic Scanner for ECU Programming】Autel MK908P II has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz.
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- 👍【Bi-Directional Control & Broad Vehicle Coverage】Autel MK908P II is an advanced bi-directional scan tool that can access and scan all available systems on 80+ makes and models to perform OE level diagnostics that are previously available to dealership tools only to read and clear codes, view live data, perform active tests/component tests to control various components/parts like fuel pump, cylinder, valves, abs motor, wipers, car windows, doors, sunroofs to test its functionality.
- 👍【Easy to Operate】The MK908P II hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-236 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Kia America, Inc. MAR 31, 2023 NHTSA Recall No. : 23V-236 Manufacturer Recall No. : SC266 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 51,568 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 Kia Carnival Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : All 2022 model year and certain 2023 model year Carnival vehicles manufactured from January 4, 2021 through February 22, 2023. The recall population was determined by a review of vehicle production records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : JAN 04, 2021 – FEB 22, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : [ The power sliding door (PSD) auto-reverse feature in the subject vehicles is a supplemental feature and may not activate in all situations. Kia has become aware of a small number of injuries during closure of the PSD. Although a cause related to a manufacturing or design issue has not been identified, Kia believes the cause of injuries may be associated with customers’ unawareness that the PSD is closing. As a result, Kia is conducting this recall in an effort to increase customers’ awareness that the PSD is closing in order to mitigate the risk of injury. ] FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Contact between the PSD and a vehicle occupant during closure can increase the risk of injury. Description of the Cause : None identified. Part 573 Safety Recall Report 23V-236 Page 2 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : CONTROL MODULE ASSY-POWER SLIDING DOOR Component Description : Power Sliding Door Control Module Assembly Component Part Number : 83870-R0002 Component Name 2 : CONTROL MODULE ASSY-POWER SLIDING DOOR Component Description : Power Sliding Door Control Module Assembly Component Part Number : 83870-R0003 Component Name 3 : CONTROL MODULE ASSY-POWER SLIDING DOOR Component Description : Power Sliding Door Control Module Assembly Component Part Number : 83870-R0004 Supplier Identification : Component Manufacturer Name : STRATTEC Power Access Systems Address : 2998 Dutton Rd. Auburn Hills Michigan 48326 Country : United States Chronology : See attached document titled “2022-2023MY Carnival Power Sliding Door Chronology.” The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-236 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Dealers will reprogram the power sliding door control module with an updated software that adds two (2) warning chimes when the power sliding door begins to open or close. The updated software will also change the door speed to move more slowly as the door approaches its latching point. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy component has updated power sliding door software. The updated power sliding door control module software was applied to 2023MY Carnival vehicles that were manufactured beginning on March 1, 2023. Model year 2023 Carnival vehicles produced from February 23, 2023 to February 28, 2023 received the updated software prior to being distributed to Kia dealers and thus are not within the scope of this action. Recall Schedule : Description of Recall Schedule : Dealer notification is scheduled to begin and end on April 6, 2023 and the Owner notification is scheduled to begin and end on April 28, 2023. Planned Dealer Notification Date : APR 06, 2023 – APR 06, 2023 Planned Owner Notification Date : APR 28, 2023 – APR 28, 2023 * NR – Not Reported
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A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. GROUP MODEL Safety Recall Campaign 2022-2023MY Carnival (KA4) NUMBER DATE SC266 April 2023 SAFETY RECALL CAMPAIGN POWER SLIDE DOOR (PSD) OPERATION SOFTWARE LOGIC IMPROVEMENT (SC266) This bulletin provides the procedure to reprogram the Power Slide Door (PSD) control module with updated software in certain 2022-2023MY Carnival (KA4) vehicles produced from January 4, 2021 through February 22, 2023 in order to increase customers’ awareness that the PSD is closing. The updated software will add two (2) warning chimes when the power sliding door begins to open or close and will also change the door speed to move more slowly as the door approaches its latching point. Follow the procedure outlined in this publication to apply the improved logic to the ‘PSD’ system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page(s) 3 of this bulletin. Kia Diagnostic System SUBJECT: There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin. NOTICE To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer. NOTICE PSD OPERATION SOFTWARE LOGIC IMPROVEMENT (SC266) Page 2 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC266 Carnival (KA4) April 2023 SUBJECT: ECU Upgrade Procedure: To correct this condition, the ECU should be reprogrammed using the KDS download, as described in this bulletin. Upgrade Event Name 664. KA4 PSD OPERATION LOGIC IMPROVEMENT •Confirm a Confirm a fully charged batteryfully charged battery (12.3 volts or higher is necessary) is used (12.3 volts or higher is necessary) is used oror utilize a fully utilize a fully charged jump starter box connected to the battery.charged jump starter box connected to the battery. •Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash. •All ECU upgrades must be All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise performed with the ignition set to the ‘ON’ position unless otherwise stated.stated. •Damaged VCI II units should Damaged VCI II units should notnot be used and promptly replaced.be used and promptly replaced. •Be careful not to disconnect the VCIBe careful not to disconnect the VCI–II connected to the vehicle during the ECU upgrade II connected to the vehicle during the ECU upgrade procedure.procedure. •DO NOT start theDO NOT start the engine during ECU upgrade.engine during ECU upgrade. •DO NOT turn the ignition key ‘OFF’ DO NOT turn the ignition key ‘OFF’ oror interrupt the power supply during ECU upgrade.interrupt the power supply during ECU upgrade. •When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.starting the engine. •ONLY use approved ECU upgrade softwaONLY use approved ECU upgrade software designated for the correct application.re designated for the correct application. NOTICENOTICE It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to affixed to the ECU.the ECU. IMPORTANTIMPORTANT Page 3 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC266 Carnival (KA4) April 2023 PSD OPERATION SUBJECT: SOFTWARE LOGIC IMPROVEMENT (SC266) ROM ID INFORMATION TABLE: Upgrade Event #664 Model System IMMO ECU P/No. ROM ID Previous New KA4 PSD Yes 83870 R0000 83870 R0001 83870 R0002 83870 R0003 1.00 1.01 1.02 1.03 1.04 To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary. Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback.with this repair may be subject to chargeback. NOTICENOTICE PSD OPERATION SOFTWARE LOGIC IMPROVEMENT (SC266) Page 4 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC266 Carnival (KA4) April 2023 SUBJECT: 1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel. 2. With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen. 3. Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature. 4. Select ‘ECU Upgrade’. Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged. Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged. NOTICENOTICE The ECU upgrade function on The ECU upgrade function on KDS KDS operates wirelessly. It is not necessary operates wirelessly. It is not necessary to perform the upgrade via USB cable.to perform the upgrade via USB cable. NOTICENOTICE A B C Page 5 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC266 Carnival (KA4) April 2023 PSD OPERATION SUBJECT: SOFTWARE LOGIC IMPROVEMENT (SC266) 5. The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #664. 6. Select Auto Mode. 7. Select the ‘PSD’ system per the applicable TSB (D) and select 664. KA4 PSD OPERATION LOGIC IMPROVEMENT. 8. The ECU upgrade will begin, and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU. KDS screenshot shown above is for demonstration purposes only. Events shown in screenshot are not applicable to this bulletin. The vehicle must be identified in The vehicle must be identified in Vehicle Selection to download an Vehicle Selection to download an Event for that vehicle.Event for that vehicle. NOTICENOTICE Do NOT attempt to perform a Manual Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode Mode upgrade UNLESS Auto Mode fails. Always follow the instructions fails. Always follow the instructions given on the KDS given on the KDS in either Auto or in either Auto or Manual mode.Manual mode. CAUTIONCAUTION Do not touch the system buttons (like Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.performing ECU Upgrade. CAUTIONCAUTION D D E F PSD OPERATION SOFTWARE LOGIC IMPROVEMENT (SC266) Page 6 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC266 Carnival (KA4) April 2023 SUBJECT: 9. If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the from step 4. 10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue. 11. Once the upgrade is complete, select ‘OK’ to finalize the procedure. 12. When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, TPMS, and others that may have been set during the upgrade. 13. Start the engine to confirm normal operation of the vehicle. If an error notice continues to appear If an error notice continues to appear or if the upgrade cannot be or if the upgrade cannot be performed, DO NOT disconnect the performed, DO NOT disconnect the KDS/VCIKDS/VCI–II. Contact GIT America Help II. Contact GIT America Help Desk at (888) 542Desk at (888) 542–4371 or Techline.4371 or Techline. NOTICENOTICE Page 7 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC266 Carnival (KA4) April 2023 PSD OPERATION SUBJECT: SOFTWARE LOGIC IMPROVEMENT (SC266) Manual Upgrade Procedure: Manual Mode ECU Upgrade Passwords Menu Password KA4 PSD: 83870-R0000/R0001/R0002/R0003 6641 1. Within the ECU Upgrade screen displayed, select Manual Mode. 2. Select the PSD system under the System selection menu. Select Upgrade Event #664 and select Upgrade to continue. 3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 3, and select OK. 4. Enter the appropriate password from the Manual Mode password table above and select OK. 5. The upgrade will begin and the progress of the upgrade will appear on the bar graph. 6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK. 7. Once the upgrade is complete, select OK to finalize the procedure. 8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. 9. Start the engine to confirm proper operation of the vehicle. The manual upgrade should ONLY be performed if the automatic upgrade fails The manual upgrade should ONLY be performed if the automatic upgrade fails.. If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the ‘ON’ position to reset the control unit the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.BEFORE performing manual upgrade. See table below for ‘Manual Mode’ passwords. See table below for ‘Manual Mode’ passwords. NOTICENOTICE PSD OPERATION SOFTWARE LOGIC IMPROVEMENT (SC266) Page 8 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC266 Carnival (KA4) April 2023 SUBJECT: AFFECTED VEHICLE RANGE: Model Production Date Range Carnival (KA4) January 4, 2021 to February 22, 2023 REQUIRED TOOL: Tool Name Figure Comments KDS Kia Diagnostic System WARRANTY INFORMATION: N Code: N99 C Code: C99 Note: Refer to Warranty Bulletin 2023-10 for claim submission procedures. Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. R 83870 R0002 0 (SC266) PSD Operation Logic Improvement 231021R0 0.3 M/H N/A 0 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SSC266C266 when accessing the WebDCS system.when accessing the WebDCS system. NOTICENOTICE
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SC266 April 6, 2023 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on all 2022 MY and certain 2023 MY Carnival vehicles manufactured from January 4, 2021 through February 22, 2023. The power sliding door (PSD) auto-reverse feature in the subject vehicles is a supplemental feature and may not activate in all situations. Kia has become aware of a small number of injuries during closure of the PSD. Although a cause related to a manufacturing design issue has not been identified, Kia believes the cause of injuries may be associated with customers’ unawareness that the PSD is closing. As a result, Kia is conducting this recall in an effort to increase customers’ awareness that the PSD is closing in order to mitigate the risk of injury. Contact between the PSD and a vehicle occupant during closure can increase the risk of injury. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Dealers will reprogram the power sliding door control module with an updated software that adds two (2) warning chimes when the power sliding door begins to open or close. The updated software will also change the door speed to move more slowly as the door approaches its latching point. The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of April 6, 2023. Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail notices to the affected vehicle owners beginning on April 28, 2023. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall Campaign represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department Enclosures
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SC266 April 6, 2023 ATTENTION: ALL DEALER PRINCIPALS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on all 2022 MY and certain 2023 MY Carnival vehicles manufactured from January 4, 2021 through February 22, 2023. The power sliding door (PSD) auto-reverse feature in the subject vehicles is a supplemental feature and may not activate in all situations. Kia has become aware of a small number of injuries during closure of the PSD. Although a cause related to a manufacturing design issue has not been identified, Kia believes the cause of injuries may be associated with customers’ unawareness that the PSD is closing. As a result, Kia is conducting this recall in an effort to increase customers’ awareness that the PSD is closing in order to mitigate the risk of injury. Contact between the PSD and a vehicle occupant during closure can increase the risk of injury. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Dealers will reprogram the power sliding door control module with an updated software that adds two (2) warning chimes when the power sliding door begins to open or close. The updated software will also change the door speed to move more slowly as the door approaches its latching point. Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start mailing notices to the affected vehicle owners beginning on April 28, 2023. What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures
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