PS348 SUBJECT: DIM HEAD UNIT DISPLAY IN COLD WEATHER CONDITIONS When addressing a customer complaint related to a Base Audio head unit display which appears to have no display or a dim display (see image below) at or below freezing conditions, pull the vehicle into a shop (warmer area) and check to see … Read more
PS246 SUBJECT: MAP DEFAULTS AND ROUTING TERMINOLOGY When addressing customer concerns relating to navigation system map defaults and routing terminology, you may refer to the information below to better understand the differences between different model year navigation systems. As an example, the map defaults for routing on new vehicles (or vehicles which have … Read more
PS286 SUBJECT: WINDOW LOCK LOGIC CHANGE To improve feature usability, and customer satisfaction, a modification has been implemented to the logic of the power window lock feature on the 2014MY Optima (QF/TF HEV). Activation of the window lock feature will no longer apply to the front passenger window, only the rear driver and … Read more
TT007 TECH TIP: Vehicle Towed in – No start/No Crank Concern Symptom: Vehicle towed in presenting a “no start/no crank” concern. Repair: After checking all of the inputs needed to start the engine, check the starter solenoid snap-in connector for possible pin tension/damage concern. Check that the connector is firmly installed into the starter solenoid. This may … Read more
2013-061 SUBJECT: SERVICE ACTION: SOUL (PS), OPTIMA (QF) AND SORENTO (XM) NAVIGATION SYSTEM UPGRADE (SA161) This bulletin provides the procedure for upgrading the navigation system on some 2014MY Soul (PS), Optima (QF) and Sorento (XM) vehicles. Follow the procedure outlined in this TSB to update the operating system for the navigation unit. Kia is requesting … Read more