Rear View Camera Diagnosis/Replacement – 2012-2015 Kia Sorento Optima Forte Sportage Cadenza Rio Soul

2014-077   SUBJECT: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT   This bulletin provides information to diagnose and/or replace the rear view camera of some KiaeBay vehicles (see table on Pg. 6 for specific models and production dates) which may exhibit inadequate image quality from the rear view camera. Possible concerns include:   Diagnose the concerns above using … Read more

Squeaking Noise from Rear of Vehicle – 2013-2014 Kia Optima

PS297   SUBJECT: SQUEAKING NOISE FROM REAR OF VEHICLE     When addressing a customer complaint related to a squeaking sound emanating from the rear of the vehicle, and the noise can be isolated to the rear suspension, check the right and left rear shock towers as the most likely source of the noise. Once the noise … Read more

Programming a Third Smart Key – 2014-2015 Kia

PS307   SUBJECT: PROGRAMMING A THIRD SMART KEY ON CERTAIN 2014-15MY VEHICLES   In past Smart Key systems, the maximum amount of keys that could be programmed to a vehicle was 2. On certain 2014-15MY KiaeBay vehicles, the amount of keys that can be programmed to a vehicle has increased to 3. For information on the … Read more

AVN 4.0 UVO eServices Dealer Engineering Mode – 2015 Kia Optima

PS330   SUBJECT: AVN 4.0 UVO eServices DEALER ENGINEERING MODE   When troubleshooting an AVN 4.0 head-unit, follow the procedure outlined below to access the Dealer Engineering mode and perform various eServices related maintenance functions.       “TMU, OK!” – “BT Connection, OK!” – “USB Connection, OK!” – “eServices Check, OK!” Note: The message … Read more

Dim Head Unit Display in Cold Weather – 2014 Kia Optima

PS348   SUBJECT: DIM HEAD UNIT DISPLAY IN COLD WEATHER CONDITIONS   When addressing a customer complaint related to a Base Audio head unit display which appears to have no display or a dim display (see image below) at or below freezing conditions, pull the vehicle into a shop (warmer area) and check to see … Read more