Rear View Camera Diagnosis/Replacement – 2012-2015 Kia Sorento Optima Forte Sportage Cadenza Rio Soul

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2014-077

 

SUBJECT:

REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT

 

This bulletin provides information to diagnose and/or replace the rear view camera of some KiaeBay vehicles (see table on Pg. 6 for specific models and production dates) which may exhibit inadequate image quality from the rear view camera. Possible concerns include:

 

  • Blurry image quality
  • Foreign material intrusion (i.e. water, dust, etc.)
  • Intermittent operation from the rear view camera
  • Missing on-screen parking guidelines/black or blank AVN screen when in reverse

Diagnose the concerns above using the information in this bulletin and, if necessary, replace the rear view camera with an improved part by following the applicable service procedure on KGIS.

rear view camera

 

Diagnostic Flowchart:

 

Camera Lens Inspection:

  1. Inspect the rear view camera lens for signs of damage due to impact from foreign object. If damage consistent with an impact is found, no further diagnosis is required.

NOTICE* Lens damage due to impact is not considered a warrantable repair.

damage due to impact from foreign object

 

Water Intrusion:

  1. Check for blurry image quality on the AVN screen.
  2. Inspect the rear view camera lens for signs of condensation forming on the inner surface of the lens and/or possible discoloration or water stains.
  3. rear camera module by referring to the applicable service procedure on KGIS.
Water Intrusion

 

Intermittent Operation:

  1. For customer complaints related to intermittent operation from the rear view camera, perform the following checks:
    • Confirm the parking guidelines are displayed on the AVN screen. If the guidelines are present and the vehicle owner resides in an area with high humidity, snow or rain, replace the rear view camera with an improved part.

NOTICE* For concerns related to intermittent operation, always try to duplicate the customer concern, prior to replacing the rear view camera.

Intermittent Operation

 

Missing Parking Guide Lines/Black or Blank AVN Screen:

  1. If the AVN screen is missing the Parking Guide Lines or displays a black or blank screen, check the AVN system for proper operation:

NOTICE* Missing parking guide lines or a black/blank AVN screen are conditions indicative of an AVN system malfunction, or harness issue related to that system, and not a rear view camera module concern.

  1. If the AVN system is functioning properly, perform the following checks:
    • Check the rear view camera wiring harness for pinched or damaged wires.
    • Place the transmission in reverse and confirm the AVN screen switches to rear view mode. If not, check for 12V signal at head unit.
    • If no 12V signal is found at head unit, check the transmission range switch circuit.
Missing Parking Guide Lines/Black or Blank AVN Screen

 

ModelPart NamePart Number
Sorento (XMa)Rear View Camera

 

95760-2P202FFF
Sorento (XMa) F/L95760-2P600FFF
Optima (TF, QF & TF HEV)95760-2T002FFF
Forte (YD) 5 Dr.95760-A7700FFF
Forte (YD) 4 Dr.95760-A7000FFF
Sportage (SL)

 

95750-3W101FFF

95750-3W121FFF

Cadenza (VG)95760-E8000FFF
Rio (UB) 5DR95760-1W310FFF
Rio (UB) 4DR95760-1W510ABTFF

95760-1W510BEGFF

95760-1W510BLAFF

95760-1W510DBSFF

95760-1W510DYSFF

95760-1W510EU2FF

95760-1W510FDPFF

95760-1W5103DFFF

95760-1W510FBDFF

95760-1W510UDFFF

Soul (AM)95760-2K1001DFF

95760-2K1001EFF

95760-2K1003DFF

95760-2K1009HFF

95760-2K100A1FF

95760-2K100BD5FF

95760-2K100DT9FF

95760-2K100I2FF

95760-2K100I7FF

95760-2K100IMFF

95760-2K1011EFF

95760-2K1013DFF

95760-2K1019HFF

95760-2K101A1FF

95760-2K101I2FF

95760-2K101I7FF

95760-2K101IMFF

95760-2K1011DFF

 

AFFECTED VEHICLE PRODUCTION RANGE:

Model/Model Year*Production Date Range
Sorento (XMa)October 03, 2011 ~ January 31, 2013
Sorento (XMa) (F/L)December 17, 2012 ~ July 23, 2014
Optima (TF)April 03, 2011 ~ August 23, 2013
Optima (QF)August 09, 2011 ~ September 27, 2013
Optima (TF HEV)August 09, 2011 ~ December 12, 2013
Forte (YD) 5DROctober 14, 2013 ~ June 15, 2015
Forte (YD) 4DRFebruary 18, 2013 ~ May 21, 2015
Sportage (SL)December 1, 2011 ~ April 21, 2015
Cadenza (VG) February 1, 2013 ~ January 23, 2015
Rio (UB) 5DRAugust 16, 2011 ~ May 7, 2015
Rio (UB) 4DRNovember 1, 2011 ~ May 7, 2015
Soul (AM)June 16, 2011 ~ September 30, 2013

 

*NOTE: Do not use this repair procedure on vehicles outside the specific production date ranges.

 


 

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Rearview Mirror Reverse Camera 95760-2T002 Compatible Only with kia Optima 2011 2012 2013 and Kia Optima Hybrid 2.4L 2011 2012 2013, Backup Camera OE 95760-2T001 95760-2T002
  • Functionality: 170° ultra-wide Angle, wider field of vision, clearer pixels, can see the real-time video image behind the car more intuitively. Effectively improve the safety of reversing.
  • Material: The astern camera is made of high quality ABS material, with good impact resistance, weather resistance, rust resistance, aging resistance and long service life.
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  • Compatibility and OE number: KiaeBay Optima 2.0L 2011 2012 2013, KiaeBay Optima Hybrid 2.4L 2011 2012 2013. 95760‑2T001, 95760‑2T002.
  • Easy installation: This rearview mirror is easy to install, oem plug and play, uses quality materials and has a long life. Tips When you purchase rear view reversing camera, please confirm your exact model and year.
Bestseller No. 2
95760-2T101 Backup Camera Rear View Safety Parking Assist for Kia Optima Hybrid 2011-2013, Replace OE# 95760-2T001 by GreenYi
  • Rear View Back-Up Camera with Multiangle Views—Tailored for KiaeBay Optima Hybrid 2.0L and 2.4L models from 2011 to 2013. Elevate your driving experience with versatile views for improved safety and maneuverability.
  • OE Part Number Fitment: The GreenYi KiaeBay Optima Reverse Camera is meticulously designed to seamlessly replace the following OE part numbers: 95760-2T001, 95760-2T101. Ensure a perfect fit and reliable performance for your vehicle.
  • Star Night Vision KiaeBay Optima Rear View Camera: Experience advanced imaging with delicate, high-definition visuals. This camera system ensures superior clarity in both daylight and nighttime conditions, enhancing overall safety and convenience for an unparalleled driving experience.
  • IP68 Waterproof KiaeBay Backup Camera: Engineered to endure various conditions, this camera remains resilient during car washes or heavy rain, ensuring uninterrupted operation. Crafted with a robust metal housing, it boasts enhanced strength, toughness, high-temperature resistance, sturdiness, durability, wear resistance, and non-deformation, ensuring reliability in any environment.
  • Easy Installation: Our KiaeBay Optima Hybrid backup camera is crafted for seamless integration, serving as a direct replacement for the original backup camera part. The plug-and-play mechanism eliminates the need for complex wiring. For added convenience, refer to YouTube videos for step-by-step guidance.
SaleBestseller No. 4
WOLFBOX G840S 12" 4K Mirror Dash Cam Backup Camera, 2160P Full HD Smart Rearview Mirror for Cars & Trucks, Front and Rear View Dual Cameras, Night Vision, Parking Assistance, Included 32GB Card & GPS
  • UPGRADED 4K UHD CLARITY - Experience stunning detail with the front camera's upgrade to 4K UHD (2160p) resolution, paired with a 1080p rear camera. The extra-large 12" display provides 1.5 times the viewing area of a standard mirror, significantly reducing blind spots for enhanced safety.
  • LARGER SCREEN & WIDER VIEW - The WOLFBOX G840S mirror camera features a 170° front lens and a 140° rear lens, offering a broader field of view to minimize blind spots during driving and reversing. The smart split-screen function allows simultaneous monitoring of both lenses, while the 2.5D curved screen seamlessly integrates with your vehicle’s interior.
  • SUPERIOR NIGHT VISION & IMAGE QUALITY - The G840S mirror dash camera is equipped with an upgraded low-reflectivity LCD to reduce daytime reflections. With incorporated WDR & HDR technology for balanced lighting, and a professional-grade sensor paired with a 6-glass lens for superior image quality, nighttime driving or challenging lighting conditions are handled with ease.
  • GPS TRACKING ALL THE TIME - The included external GPS antenna enables real-time GPS data display directly on the dash cam. Easily playback recordings to relive your journey and analyze driving data with precision.
  • 24-HOUR PARKING MONITOR - Beyond on-the-road safety with loop recording, the WOLFBOX camera also features a 24-hour parking monitor. Time-lapse mode records at a low frame rate to conserve power and storage while ensuring continuous surveillance of your vehicle. (A hardwire kit is required for parking monitoring.)
SaleBestseller No. 5
vampolo Backup Camera, License Plate Backup Camera for car,AHD 1080P Metal 170 Degree Wide Angle Rearview Reversing Camera,Reverse Rear View Camera for Car Vehicle SUV RV [HD/AHD]
  • The standout feature of the AHD 1080P Backup Camera is its superior image quality. The AHD (Analog High Definition) technology offers more vibrant colors and sharper contrasts compared to traditional backup cameras, helping you achieve a better view of your surroundings.the camera provides a clear and detailed view of the area behind your vehicle. This ensures that you can easily spot obstacles, pedestrians, or other vehicles while reversing, making parking and maneuvering much safer.
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  • The uses a dedicated upgraded chip. The default output of the camera is HD (fit all screens withRCA interface), It can be switched to AHD signal by cutting the control coil.Before switching to AHD, please confirm whether your screensupports AHD (because only a few screens support AHD).
  • Wide Viewing Angle/Starlight Night Vision-The backup camera offers a wide-angle lens, allowing you to see a larger area behind your vehicle. This increased visibility helps reduce blind spots, making it easier to detect obstacles or people who may be behind your vehicle that you might not otherwise notice. This is especially beneficial for larger vehicles like SUVs and RVs, where the rear view can be obstructed.
  • IMPORTANT NOTICE-This License Plate Backup Camera has a RCA connector, it issuitable for the car original screenwith RCA connector or othermonitor with RCA connectorIt doesn't fit dash cam、mirrorcam、GPS
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95760-2K100 Rear View Backup Camera Fit for Kia Soul 2010 2011 2012 2013, GreenYi Parking Assist Cam Replaces OE Number 957602K100, 957602K100I7 / 95760-2K100-I7 (Black)
  • FITMENT MODELS---KiaeBay Soul backup parking camera is compatible with KiaeBay Soul 2010, KiaeBay Soul 2011, KiaeBay Soul 2012, KiaeBay Soul 2013.
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ACAUTO Rear View Backup Camera Fit for Kia Sorento 2014-2015, Reversing Parking Assist Camera OE Replacement 95760-2P600 95760 2P600 957602P600 95760-2P600FFF 957602P600FFF 95760 2P600FFF
  • [Compatible Model And Year]: This Rear View Backup Carmera is compatible with KiaeBay Sorento 2014-2015; Please check the fitment via amazonconfrimfit and your local dealer before purchasing.
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  • [Clear Day and Night]: Sorento Reversing Parking Assist Camera made of high quality material and lens, support 170° wide vision and provides the driver with a clear and accurate color reproduction whenever in the day or night.
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PixelMan Backup Camera,AHD 1080P Metal 170 Degree Wide Angle Rearview Reversing Camera,PMD2A-S Clear Night Vision IP69 Waterproof Reverse Rear View Camera for Car Vehicle SUV RV
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Bestseller No. 9
Rear View Backup Camera Compatible with Kia Sorento 2014 2015 Replaces 95760-2P600 95760-2P600FFF
  • REAR REVERSING BACKUP CAMERA - During driving, the camera plays an essential role. Especially in the night driving need to be guaranteed safety, our camera features a high-definition wide-angle camera with a protective coating on the camera for waterproof protection, giving you a great view at night or in the rain.
  • COMPATIBLE WITH FOLLOWING VEHICLES - Rear View Back Up Backup fit for KiaeBay Sorento 2014 2015, please check the fitment in the product description below.Also camera adopt high-definition MAX chip, high color reproduction, 170° wide-angle field of view.
  • REPLACE PART NUMBERS - Replace OE#: 95760-2P600 95760 2P600 957602P600 95760-2P600FFF 957602P600FFF. Please check the part numbers whether it suits your vehicle before purchasing. Direct replacement, simple installation.
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  • BUY WITH CONFIDENCE - All products have been 100% tested before delivery. Please properly verify the Year/Make/Model before purchasing this product. If you have any problem with our Rear Park Assist Camera for KiaeBay Sorento, feel free to contact us, we will sort things out together.
Bestseller No. 10
YQMAJIM Dashcam Power Adapter,(10P TypeH)Compatible with Select Kia,Hyundai with Auto Dimming Rearview Mirror,Built-in Hide USB to GPS Radar Mirror Camera Dash Cam Charger Adapter Cable,Clean Install
  • 【Clean Install Plug and Play】 This dashcam GPS mirror cam power adapter is super easy to install, plug and play. It eliminates the need for dangling cables in the mirror area, simply plug the dash cam adapter into the auto-dimming power plugs, and plug the dash cam into a USB connection for a clean installation. Helps you get rid of unsightly wires and drive without distractions.
  • 【Applicable Models】 Please note that an auto-dimming rearview mirror is required to power this dashcam adapter. Our dash cam adapters are available for Select Hyundai Tucson2016-2023,Elantra/ IONIQ/ Accent2018-2023,Kona2018-2024,Santa Fe/ Veloster2019-2022,Sonata2016-2022,Santa Cruz2021-2022,Palisade2020-2022,Veloster2019-2022,Genesis2013-2023,KiaeBay EV62022-2023,Forte2022,Carnival2022-2024,Sportage2010-2023,K52021-2022,Telluride2018-2024,Rio2018-2022,Sorrento2016-2023,Soul2020-2022,Sedona2015-2021,Optima SX-T2018,Xceed2020,Stinger2020-2023,Optima2011-2015,Niro2017-2023,and More.
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  • 【Built-in USB to Hide Dash Cam Charger Adapter Cable】 The plug-and-play adapter quickly converts the power supply for the auto-dimming mirrors to the power supply for Garmin GPS, dashcams, radars, mirror cameras, car mount charger or any USB-powered gadget, clean install.
  • 【Worry-Free After-sale Service】 The step-down module of the dash cam adapter has been tested for 5V 2A for 48 hours of continuous operation, which is safe and reliable. This dash cam installation kit includes Three shorty USB cables: Mini USB, USB-C, Micro USB,If you need a longer USB cable, you can contact us.

 


 

Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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7 thoughts on “Rear View Camera Diagnosis/Replacement – 2012-2015 Kia Sorento Optima Forte Sportage Cadenza Rio Soul”

  1. I’d had the serpentine belt replaced by Kia dealership service tech upon their recommendation in May 2020. Afterwards, my rear-view camera ceased operation. No noticeable damage to radio [head] system or camera (i.e., from an accident, etc.). Dealership service dept. says it wasn’t an issue they’d created. My Optima is less than 7 years old but out of warranty, according to Kia. Since issue with the rear-view camera was a ‘known issue,’ at least according to Kia’s Technical Service Bulletin issued in 2014, the camera, etc., should have been recalled and replaced at Kia’s expense! I suggest making complaint to Kia corporate office and filing complaint with your State Attorney office and get a class action lawsuit going…

    The rear-view camera is a SAFETY FEATURE! and should ALWAYS work properly! Radio/camera systems do not historically go bad in newly-purchased vehicles in less than 7 years. Sometimes is WRONG!!!

    Reply
  2. I have a 2012 Optima SX and I am dealing with a blurry back up camera right now. Has this issue been identified by Kia and will be repaired for free? This was not a problem while the car was still under warranty, but now I see a number of people have had similar issues.

    Reply
  3. I saw someone suggest using a pin to reset the uva radio unit and sure enough resetting the radio fixed all my backup camera issues

    Reply

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