SC261 Fuel Tank – 2022 Kia Sorento Plug-In Hybrid (PHEV)

January 25, 2023 NHTSA CAMPAIGN NUMBER: 23V027000

Improperly Molded Fuel Tank May Leak

A fuel leak in the presence of an ignition source can increase the risk of a fire.

 

NHTSA Campaign Number: 23V027

Manufacturer KiaeBay logo America, Inc.

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 34

 

Summary

KiaeBay logo America, Inc. (KiaeBay logo) is recalling certain 2022 Sorento Plug-In Hybrid (PHEV) vehicles. The fuel tank may have been improperly molded, which can result in a fuel leak.

 

Remedy

Dealers will inspect and replace the fuel tank, as necessary, free of charge. Owner notification letters were mailed March 22, 2023. Owners may contact KiaeBay logo customer service at 1-800-333-4542. KiaeBay logo’s number for this recall is SC261.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


SC261

March 2023

FUEL TANK REPLACEMENT (SC261)

This bulletin provides information to replace the fuel tank on certain 2022MY Sorento PHEV (MQ4 PHEV) vehicles produced from April 12, 2022 through April 26, 2022. Due to a manufacturing issue, the fuel tank in the subject vehicles may have been improperly molded at the seam. An improperly molded fuel tank can result in a fuel leak. A fuel leak in the presence of an external ignit ion source increases the risk of a fire. Follow the procedure outlined in this publication to replace the fuel tank. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs

 

Repair Procedure:

1. Remove the fuel tank assembly by referring to “Engine Control / Fuel System ➔ Fuel Delivery System ➔ Fuel Tank ➔ Repair Procedures· in the applicable Shop Manual on KGIS.

Required SST PN 09310 B8100 Fuel Pump Plate Cover Remover

Note: DO NOT reuse the front and rear flange retaining bolts (A) to the rear propeller shaft (B).
Replace with new bolts (supplied with the new fuel tank). Six (6) bolts total.

Tightening torque for bolts (A):
39.8 – 50.6 lb.ft (53.9 – 68.6 N.m)

 

2. Transfer the following parts from the removed fuel tank onto the new fuel tank:

  • Fuel Pump Assembly
  • Transfer Heat Protector
  • EVAP Canister/Leak Check Module with Vapor Hoses and Wiring

 

3. Reinstall the fuel tank and all other removed parts in the reverse order of removal.

4. Using a bellows type pump, transfer any fuel remaining from the old fuel tank onto a clean separate fuel container.

5. Refuel the vehicle by filling fuel through the fuel filler neck.

6. Confirm normal vehicle operation.

 

AFFECTED VEHICLE RANGE:

ModelProduction Date Range
Sorento PHEV (MQ4 PHEV)April 12, 2022 to April 26, 2022

 

REQUIRED TOOL:

Tool NamePart Number
Fuel Pump Plate Cover WrenchSST 09310 B8100

 

REQUIRED PART:

Part NamePart NumberQty.Comments
Fuel Tank31150 P4800QQK1Six (6) F&R propeller shaft mounting bolts are included.

 

 


2022 MY SORENTO PLUG-IN HYBRID (PHEV) VEHICLES
FUEL TANK – SAFETY RECALL CAMPAIGN (SC261)
Q & A
March 16, 2023

Q1. What type of campaign is KiaeBay logo conducting?

A1. KiaeBay logo America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a defect involving the fuel tank.

 

Q2. What vehicles are affected by the recall?

A2. Certain 2022 MY Sorento Plug-In (PHEV) vehicles manufactured from April 12, 2022 to April 26, 2022.

 

Q3. How many customer vehicles are affected by this recall?

A3. 34 vehicles.

 

Q4. What is the concern with the Fuel Tank Assembly?

A4. Due to a manufacturing issue, the fuel tank may have been improperly molded at the seam. An improperly molded fuel tank can result in a fuel leak. A fuel leak in the presence of an external ignition source increases the risk of a fire.

 

Q5. Can you describe the recall campaign and fix?

A5. Dealers will inspect and, if necessary, replace the fuel tank with a new one.

 

Q6. How will owners of the affected vehicles be notified?

A6. KiaeBay logo will send a letter notifying owners of the affected vehicles by first class mail beginning on March 22, 2023.

 

Q7. What should vehicle owners do when they receive the notification?

A7. Upon receipt of the letter, owners are to contact their authorized KiaeBay logo dealer to arrange to have the recall performed on their vehicle.

 

Q8. Where were these vehicles produced?

A8. The affected vehicles were produced at a KiaeBay logo assembly plant in Korea.

 

Q9. Will this cost vehicle owners any money?

A9. No. KiaeBay logo will perform the recall repair free of charge at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

A10. If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to KiaeBay logo via the Owners section (Contact KiaeBay logo) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to KiaeBay logo for review and consideration at the following address:

KiaeBay logo Customer Care
Center KiaeBay logo America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542

 

Q11. Are there any restrictions on an owner’s eligibility?

A11. No.

 

Q12. If a customer has an immediate question, where can they get further information?

A12. The customer can contact their local authorized KiaeBay logo dealership or call KiaeBay logo’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 


2022MY KiaeBay logo Sorento Plug-In Hybrid
Fuel Tank
Basis of Safety Defect Determination 573.6(c)(6)

June 23, 2022
KiaeBay logo North America (KiaeBay logo NA) receives warranty claim involving fuel tank leak in a 2022MY Sorento Plug-In Hybrid vehicle (PHEV).

July 13, 2022
KiaeBay logo NA receives second warranty claim identifying fuel tank leak in a 2022MY Sorento PHEV.

July 28, 2022 – August 22, 2022
KiaeBay logo NA receives warranty-returned fuel tank from incident vehicle identified in 6/23/2022 warranty claim from dealer. KiaeBay logo NA ships part to KiaeBay logo Corporation (KiaeBay logo HQ) for further investigation.

August 30, 2022
KiaeBay logo HQ receives warranty-returned part and begins investigation with supplier.

November 2 – December 12, 2022
KiaeBay logo NA Safety Office obtains fuel tank from 7/13/2022 warranty claim and ships fuel tank to KiaeBay logo HQ for further investigation.

December 23, 2022 – January 16, 2023
KiaeBay logo HQ receives fuel tank from 7/13/2022 warranty claim. KiaeBay logo HQ and supplier conduct evaluation of both warranty returned parts.

January 17, 2023
KiaeBay logo HQ informs KiaeBay logo NA Safety Office of parts investigation results identifying fuel tank leak caused by supplier’s improper molding of fuel tank. KiaeBay logo NA Safety Office conducts data analysis and finds no additional incidents from field data other than the two (2) warranty claims identified in June and July 2022.

January 19, 2023
KiaeBay logo NA decides to recall certain 2022MY KiaeBay logo Sorento Plug-In Hybrid (PHEV) vehicles. No fatalities, injuries, crashes or fires.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
KIAeBay logo MOTORSORENTO PHEV2022

 


11 Associated Documents

2022MY Sorento Plug-In Hybrid Fuel Tank Chronology

RMISC-23V027-0624.pdf 76.987KB

 


Recall Acknowledgement

RCAK-23V027-3337.pdf 645.175KB

 


Defect Notice 573 Report

RCLRPT-23V027-8507.PDF 213.704KB

 


Remedy Instructions and TSB

RCRIT-23V027-0520.pdf 607.268KB

 


2022 MY SORENTO PLUG-IN HYBRID (PHEV) VEHICLES FUEL TANK – SAFETY RECALL CAMPAIGN (SC261) Q & A March 16, 2023

RMISC-23V027-4125.pdf 110.235KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V027-0521.pdf 81.104KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V027-3563.pdf 105.65KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V027-2135.pdf 238.212KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-23V027-1538.PDF 211.131KB

 


Recall Quarterly Report #2, 2023-2

RCLQRT-23V027-1617.PDF 211.229KB

 


Recall Quarterly Report #3, 2023-3

RCLQRT-23V027-9283.PDF 211.454KB

 


Latest Recalls Documents

 


 

SaleBestseller No. 1
EVDANCE Level 1&2 EV Charger, Electric Vehicle Portable Charger with 25FT Cable, ETL Listed J1772 EVSE for All EVs & PHEVs, 12A 120V/16A 240V(Black, 16A Max | NEMA 5-15&6-20(Standard Home Plug))
  • Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
  • Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
  • Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
  • Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, KiaeBay logo, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
  • Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
SaleBestseller No. 2
EVIQO Level 2 EV Charger J1772 48A - Hardwired 240V Wall Charging Station
  • WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, KiaeBay logo, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car. The extra-long 25 ft cable easily reaches across a garage or driveway.
  • HARDWIRED - PROFESSIONAL INSTALL: This Level 2 charger is hardwired (not plug-in), so a licensed electrician installs it per National Electrical Code. It delivers up to 48A on a dedicated 60A, 240V circuit - enough to charge most EVs fully overnight. Want more speed? You can set DIP switches 4 and 5 to unlock 50A on a dedicated 70A circuit. Before ordering, check your car's port type and that your electrical panel can support the circuit.
  • CONTROL FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start and stop charging, set the charging speed (6-48A), get reminders, and track how much energy and money each charge uses. Requires a 2.4 GHz home WiFi network.
  • SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
  • GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
Bestseller No. 3
ChargePoint HomeFlex Level 2 EV Fast Charger, J1772, Smart, Hardwired, 50A
  • Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
  • Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WiFi is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
  • Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
  • Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
  • Fast & Powerful: This EV charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
SaleBestseller No. 4
16A Portable Level 1&2 EV Charger-ETL Certified,110V-240V Car Charger
33 Reviews
16A Portable Level 1&2 EV Charger-ETL Certified,110V-240V Car Charger
  • ✅【Fast and Efficient Charging】 The eTimxon level 2 EV charger is equipped with NEMA 6-20 Plug, supports 240V, 16A, 3.84kW output current, approximately 4x faster than 8A level 1 ev chargers, shorten the electric vehicle charging time,so you can quickly get back on the road. Perfect for those early morning commutes, last-minute errands, or spontaneous weekend getaways—your car will be charged and ready to go when you are.
  • ✅【Charge anywhere & anytime】Designed for maximum flexibility, eTimxon Level 1 & 2 EV charger features both NEMA 5-15 and 6-20 plug compatibility. Whether you're charging in your garage, at a friend's house, or at a roadside motel. NEMA 6-20 plug for Level 2 ev charging (240V, 16A, 3.84kW) and a NEMA 5-15 adapter for Level 1 ev charging (120V, 12A, 1.44kW) NOTE: In compliance with North American electrical safety standards, when use NEMA 5-15 Plug, you need to adjust the Current to 12A by manual to protecting both your vehicle and your home’s electrical system
  • ✅【Dual-Level Charging】This portable J1772 ev charger offers true dual-level compatibility. For Level 2 fast charging (240V), it comes with a fixed NEMA 6-20 plug which must be used with a dedicated NEMA 6-20 outlet. For Level 1 charging (120V), it includes a NEMA 5-15 adapter that plugs into a standard 3-prong household outlet (NEMA 5-15 receptacle).Before You Order: Please verify you have the correct outlet
  • ✅【Before Make Order】 1. This Mobile charging cable includes a fixed NEMA 6-20 plug and a NEMA 5-15 adapter. You must have access to the corresponding outlet type for the charger to work. Please confirm your outlet type before purchasing 2. You can set the current and delay time before plug in the charger into your car . 3. For an 87kWh battery pack, using the NEMA 6-20 plug (240V, Level 2) delivers a full charge in approximately 22.4 hours, while using the NEMA 5-15 adapter (120V, Level 1) takes over 60 hours for a full charge. Actual charging speed depends on your vehicle and circuit
  • ✅【Multiple protection】 When the charging temperature exceeds 158°F, our EV charging station will activate the protection function and reduce the charging power. If the temperature remains too high, charging will be temporarily suspended. once the temperature back to normal, charging will automatically resume. perfect to protect your device and car at any time.
SaleBestseller No. 5
EVIQO Level 2 EV Charger J1772 40A NEMA 14-50 - 240V Wall Charging Station
  • WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, KiaeBay logo, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car.
  • PLUG IN, NO HARDWIRING: Level 2 charger delivers up to 40A to fully charge most EVs overnight. Plugs into a 240V, 4-prong NEMA 14-50 outlet (the RV/range type - NOT a dryer outlet) on a dedicated 50A circuit. The extra-long 25 ft cable easily reaches across a garage or driveway. Before ordering, check your car's port type and that you have the right outlet.
  • CONTROL & SAVE FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start/stop charging, set speed (6-40A), get reminders, and track energy use and cost. Schedule off-peak overnight charging to cut your electric bill. Requires 2.4 GHz WiFi.
  • SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
  • GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...