SC256 Power Relay Assembly – 2017-2018 Kia Niro Hybrid

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November 11, 2022 NHTSA CAMPAIGN NUMBER: 22V836000

Electrical Resistance at Main Relay May Cause Fire

Overheated rear seats increase the risk of a fire.

 

NHTSA Campaign Number: 22V836

Manufacturer KiaeBay America, Inc.

Components HYBRID PROPULSION SYSTEM

Potential Number of Units Affected 27,030

 

Summary

KiaeBay Motors America (KiaeBay) is recalling certain 2017-2018 KiaeBay Niro hybrid electric vehicles previously recalled under recall 18V-666. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance, which can overheat the rear seats.

 

Remedy

Dealers will inspect the PRA and replace either the PRA or the Main Relay, as necessary, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact KiaeBay customer service at 1-800-333-4542. KiaeBay’s number for this recall is SC256. This recall supersedes NHTSA recall number 18V-666. Vehicles already repaired under the previous recall will need to have the new remedy completed.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2017-2018 MY NIRO HYBRID VEHICLES
POWER RELAY ASSEMBLY (PRA) – SAFETY RECALL CAMPAIGN (SC256)
Q & A
January 5, 2023

Q1. What type of campaign is KiaeBay conducting?

A1. KiaeBay America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a defect involving the Power Relay Assembly (PRA).

 

Q2. What vehicles are affected by the recall?

A2. The 2017-2018 MY Niro Hybrid vehicles manufactured from November 1, 2016 to September 11, 2017 that were previously recalled under 18V666 (SC168). This new recall (SC256) supersedes the previously launched 18V666 (SC168) recall.

 

Q3. How many customer vehicles are affected by this recall?

A3. Approximately 27,030 vehicles.

 

Q4. What is the concern with the Power Relay Assembly?

A4. The Power Relay Assembly (PRA) is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist.

 

Q5. Can you describe the recall campaign and fix?

A5. Dealers will inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay (LS IS CO., Ltd.) is still installed, the Main Relay will be replaced with a new one (Panasonic).

 

Q6. How will owners of the affected vehicles be notified?

A6. KiaeBay will send a letter notifying owners of the affected vehicles by first class mail beginning on January 9th, 2023.

 

Q7. What should vehicle owners do when they receive the notification?

A7. Upon receipt of the letter, owners are to contact their authorized KiaeBay dealer to arrange to have the recall performed on their vehicle.

 

Q8. Where were these vehicles produced?

A8. The affected vehicles were produced at a KiaeBay assembly plant in Korea.

 

Q9. Will this cost vehicle owners any money?

A9. No. KiaeBay will perform the recall repair free of charge at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

A10. If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to KiaeBay via the Owners section (Contact KiaeBay) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to KiaeBay for review and consideration at the following address:
KiaeBay Customer Care Center KiaeBay America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542

 

Q11. Are there any restrictions on an owner’s eligibility?

A11. No.

 

Q12. If a customer has an immediate question, where can they get further information?

A12. The customer can contact their local authorized KiaeBay dealership or call KiaeBay’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 


SC256
January 2023

POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256)

This bulletin provides the procedure to inspect the Power Relay Assembly (PRA) and, if necessary, to replace the PRA or the Main Relay(s) on the 2017-2018MY Niro Hybrid (DE HEV) vehicles produced from November 1, 2016 through September 11, 2017 that were previously recalled under KiaeBay’s SC168. The PRA is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. KiaeBay’s SC168 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay(s) installed during the SC168 recall repair. As a result, the potential for a fire may still exist. Follow the procedure outlined in this publication to inspect the PRA for any signs of thermal damage. If any thermal damage is present, the PRA is to be replaced with a new one. If no thermal damage is present and the original Main Relay(s) (LS IS CO., Ltd.) is/are still installed, the Main Relay(s) is/are to be replaced with new one(s) (Panasonic). Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Note: SC256 supersedes the previously released SC168.

 

Inspection Procedure:

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AFFECTED VEHICLE RANGE:

ModelProduction Date Range
Niro HEV (DE HEV)November 1, 2016 to September 11, 2017

 

REQUIRED PART:

Part NamePart NumberQty.
Power Relay  Assembly (PRA)37514 G2100QQK1

 


2017-2018MY Niro Hybrid
Power Relay Assembly
Basis of Safety Defect Determination 573.6(c)(6)

 

September 25, 2018

KiaeBay Motors America, Inc. (KMA) files recall of 2017-2018MY Niro Hybrid vehicles to address inadequate connection between the Main Relay contacts that can increase electrical resistance and generate heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. (18V666). KiaeBay dealers instructed to inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage was present, the PRA was to be replaced with a new one. If no thermal damage was present, the Main Relay was to be replaced with a new one.

 

June 13, 2022

KiaeBay North America (KiaeBay NA) receives Techline case from dealer that identifies customer complaint of burning smell involving a 2017MY Niro (Vehicle #1). Dealer identifies melting of the PRA.

KiaeBay’s record shows Recall 18V666 repair previously completed May 20, 2019.

 

June 14, 2022

KiaeBay NA receives Techline case involving a 2017MY Niro that identifies customer complaint of vehicle no-start (Vehicle #2). Dealer identifies melting of the PRA. KiaeBay’s record shows Recall 18V666 repair previously completed on August 5, 2019.

 

June 28, 2022

KiaeBay NA Safety Office engineer inspects Vehicle #2 and collects parts for further evaluation.

 

July 7, 2022

KiaeBay NA Safety Office engineer inspects Vehicle #1 and finds soot deposits in area of PRA and localized fire damage. Parts are subsequently collected for Vehicle #1 and sent to KiaeBay NA Safety Office for further evaluation.

 

July 29, 2022

KiaeBay NA Safety Office receives Vehicle # 1 parts from dealer.

 

August 12, 2022

KiaeBay NA Safety Office evaluates collected parts from Vehicle #1 and Vehicle #2 and identifies parts from both vehicles are the originally installed Main Relays (LS IS CO., Ltd) and not the recall remedy relays (Panasonic).

 

August 17—September 22, 2022

KiaeBay NA Safety Office conducts preliminary field data analysis and identifies two (2) additional warranty claims with associated Techline cases with thermal damage on original installed Main Relays (dates of receipt 4/20/21 & 1/14/22). KiaeBay’s records show Recall 18V666 previously completed on both vehicles.

 

September 23, 2022

KiaeBay NA Safety Office escalates the issue to SEL.

 

October 5—November 3, 2022

KiaeBay NA Safety Office conducts audit of four (4) randomly selected non-incident vehicles that previously had Recall 18V666 repair completed and confirms recall remedy relays (Panasonic) had been installed and no thermal issue found.

 

October 19—November 3, 2022

KiaeBay NA Safety Office updates field data analysis and identifies one (1) additional warranty claim with thermal damage on originally installed Main Relay (date of receipt 9/30/22) even though Recall 18V666 repair had previously been completed. To date, a total of five (5) fires (localized melting/damage only) identified.

 

November 4, 2022

KiaeBay NA decides to recall the 2017-2018MY Niro vehicles previously recalled under 18V666. No fatalities, injuries or crashes.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
KIAeBayNIRO2017-2018

 


11 Associated Documents

Defect Notice 573 Report

RCLRPT-22V836-1914.PDF 214.158KB

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Recall 573 Report – November 14, 2022

RCLRPT-22V836-8535.PDF 214.171KB

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2017-2018MY Niro Hybrid PRA Chronology

RMISC-22V836-4393.pdf 83.308KB

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Recall Acknowledgement

RCAK-22V836-8180.pdf 645.057KB

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Remedy Instructions and TSB

RCRIT-22V836-4904.pdf 1063.787KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V836-0284.pdf 106.65KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V836-5536.pdf 82.442KB

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2017-2018 MY NIRO HYBRID VEHICLES POWER RELAY ASSEMBLY (PRA) – SAFETY RECALL CAMPAIGN (SC256) Q & A January 5, 2023

RMISC-22V836-9024.pdf 111.215KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V836-3152.pdf 239.766KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-22V836-8735.PDF 211.146KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-22V836-5307.PDF 211.252KB

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  • [Huge Vehicle Software Database] LAUNCH scanner PRO5 can be nominated as a powerful troubleshooter for 99% of post 1996-automobiles. Provide abundant exclusive functions for effortless diagnostics: Benz/BMW Data Backup/Restoration; Benz/BMW Manual Mode Programming; Benz SCN Coding/Variant Coding; BMW Coding (with newer data to 2022.03); AutoAuth for FCA SGW(2018 later); Various Online Coding Data for VW/for Audi, etc. 2-Year free updating will keep renewing the data for more vehicles.
  • [AutoAuth Access & 50+ Services] Partnered AutoAuth FCA US, LAUNCH scanner can directly login to the AutoAuth account and secure check (reading DTC, active test, reset functions, etc.) for FCA vehicles. 50+ services that are needed for repair shops have been packed in X431 PRO5 auto scanner, such as Hot functions (Oil Reset, EPB Reset, SAS Reset, ABS Bleeding, etc.) and Comprehensive functions (High Voltage Battery Diagnostics, Transport Mode),
Engine Code Reader OBD2 Scanner with Reset Mode 6 Mode 8 & I/M Readiness Auto Check Engine Light Car Diagnostic Scan Tool for All OBDII Car Since 1996" data-aawp-geotargeting="true"> Bestseller No. 8
OBD2 Scanner Diagnostic Tool, Check Engine Code Reader OBD2 Scanner with Reset, Mode 6, Mode 8 & I/M Readiness, Auto Check Engine Light Car Diagnostic Scan Tool for All OBDII Car Since 1996
  • Professional OBD2 Scanner Diagnostic Tool with Powerful Functions:OBD2 scanner code reader feature built-in 35901 OBD2 DTCs lookup library, As professional car scanner, the obd2 scanner diagnostic tool will help you to determine the cause of the engine light,read I/M readiness, Read & clear codes, turn off engine light or MIL, view freeze frame, retrieve vehicle VIN, battery voltage test, live data stream, onboard monitoring mode, and perform component testing etc
  • OBD2 Scanner Built-in 35,901 DTC Lookup: The OBD2 scanner car code reader built-in 35,901 DTCs, the old model obd2 scanner diagnostic tool usually only have 3,000-10,000.the OBD2 Scanner of DTC library covers tens of thousands detailed fault code definitions that will quickly determine the fault cause and catch potential problems before they cost you a fortune. Besides, you don't need to google the meaning of each fault code.If you are looking to replace or upgrade an existing car code reader, this code reader is an excellent option.
  • OBD2 Diagnostic Scanner Tool Compatible with 98% Vehicles And Multiple Languages: The code reader OBD2 scanner for cars is designed to be compatible with most vehicles manufactured after 1996 US-Based, 2000 EU-Based and Asian cars. If your car has a 16-pin OBD2 port and was produced within the specified timeline, it should be compatible with the code reader and the obd2 scanner diagnostic tool support for 10 languages: English, French, Spanish, German, Chinese, Russian, Italian, Japanese, Portuguese, Dutch, which make it easy to use for people from different countries.
  • Car Scanner Diagnostic offers Convenient Data Printing:The code reader for car offers advanced features such as live data and DTC replay combined with printing function, Connect the OBD2 scanner to your computer to easily print fault data, empowering you to prevent random charges at car repair shops and save valuable time and money. Additionally, WEJOWE offer lifetime free upgrades for the device, ensuring you always have access to the latest features and improvements.
  • Super Compact & What You Will Get: The OBD2 scanner tool is easy to carrying and storage,With each package, you will receive a canvas storage bag for convenient storage and a Type-C cable to connect to your computer.And Car Scanner Diagnostic offers Convenient Data Printing:The code reader for car offers advanced features such as live data and DTC replay combined with printing function, Connect the OBD2 scanner to your computer to easily print fault data, empowering you to prevent random charges at car repair shops and save valuable time and money.
Bestseller No. 9
TOPDON AD500 OBD2 Scanner Car Code Reader Scan Tool, Engine ABS SRS Transmission Diagnostics Tool, FCA AutoAuth, CAN FD Protocol, Oil/Throttle/SAS/TPMS/BMS/EPB Reset Car Scanner, Free Upgrade for DIY
  • 【Professional 4 Systems Diagnostics】For DIYers addressing typical concerns like engine, transmission, ABS, and SRS, the TOPDON AD500 vehicle scanner provides specialized diagnostic solutions. It effortlessly interprets and eliminates fault codes and scrutinizes data streams, ensuring the prompt detection of issues.
  • 【6 Reset Functions】The AD500 car diagnostic tool offers essential features like Oil Reset, Throttle Adaptation, SAS/TPMS/BMS/EPB Reset. Easily reset oil change indicators, fine-tune throttle response, and recalibrate steering angle sensors for optimal vehicle performance and maintenance convenience.
  • 【Works Easier with AD500】The AD500 scanner combines a 5” touchscreen with buttons for easier and seamless operation. Elevate your diagnostic experience with DTC Lookup, Diagnostic data record, and printing diagnostic reports via email. Stay up to date with lifetime free upgrades via Wi-Fi, ensuring your tool is always equipped with the latest features.
  • 【Fast Diagnostics, Instant Support】With AutoVIN, instantly obtain crucial vehicle details for expedited diagnostic processes. The AD500 code reader not only facilitates data stream recording for later review but also acts as a battery voltage monitor, providing valuable insights into your vehicle's battery health. If you encounter any diagnostic hurdles, share feedback with TOPDON for prompt professional support.
  • 【Unlock FCA Secure Gateway】Supports cutting-edge CAN FD protocol, making it compatible with modern vehicles including 2020+ GM & Chrysler. It bypasses the FCA Secure Gateway to stay up to date with newer models from Chrysler, Jeep, Fiat, and others.
SaleBestseller No. 10
BLCKTEC 460T OBD2 Scanner Car Code Reader Engine ABS SRS Transmission Diagnostic Tool, 12 Reset Services, Oil/TPMS/EPB/BMS/SAS/DPF/Throttle Reset, ABS Bleeding, Battery Test, Auto VIN, Free Update
  • [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. Equipped with patented I/M readiness icons and a 3-color LED display, it helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease.
  • [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB(Electronic Parking Brake) Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro.
  • [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
  • [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
  • [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.

 


Last update on 2025-05-09 / Affiliate links / Images from Amazon Product Advertising API


 

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