SC256 Power Relay Assembly – 2017-2018 Kia Niro Hybrid

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November 11, 2022 NHTSA CAMPAIGN NUMBER: 22V836000

Electrical Resistance at Main Relay May Cause Fire

Overheated rear seats increase the risk of a fire.

 

NHTSA Campaign Number: 22V836

Manufacturer Kia America, Inc.

Components HYBRID PROPULSION SYSTEM

Potential Number of Units Affected 27,030

 

Summary

Kia Motors America (Kia) is recalling certain 2017-2018 Kia Niro hybrid electric vehicles previously recalled under recall 18V-666. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance, which can overheat the rear seats.

 

Remedy

Dealers will inspect the PRA and replace either the PRA or the Main Relay, as necessary, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC256. This recall supersedes NHTSA recall number 18V-666. Vehicles already repaired under the previous recall will need to have the new remedy completed.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2017-2018 MY NIRO HYBRID VEHICLES
POWER RELAY ASSEMBLY (PRA) – SAFETY RECALL CAMPAIGN (SC256)
Q & A
January 5, 2023

Q1. What type of campaign is Kia conducting?

A1. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a defect involving the Power Relay Assembly (PRA).

 

Q2. What vehicles are affected by the recall?

A2. The 2017-2018 MY Niro Hybrid vehicles manufactured from November 1, 2016 to September 11, 2017 that were previously recalled under 18V666 (SC168). This new recall (SC256) supersedes the previously launched 18V666 (SC168) recall.

 

Q3. How many customer vehicles are affected by this recall?

A3. Approximately 27,030 vehicles.

 

Q4. What is the concern with the Power Relay Assembly?

A4. The Power Relay Assembly (PRA) is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist.

 

Q5. Can you describe the recall campaign and fix?

A5. Dealers will inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay (LS IS CO., Ltd.) is still installed, the Main Relay will be replaced with a new one (Panasonic).

 

Q6. How will owners of the affected vehicles be notified?

A6. Kia will send a letter notifying owners of the affected vehicles by first class mail beginning on January 9th, 2023.

 

Q7. What should vehicle owners do when they receive the notification?

A7. Upon receipt of the letter, owners are to contact their authorized Kia dealer to arrange to have the recall performed on their vehicle.

 

Q8. Where were these vehicles produced?

A8. The affected vehicles were produced at a Kia assembly plant in Korea.

 

Q9. Will this cost vehicle owners any money?

A9. No. Kia will perform the recall repair free of charge at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

A10. If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:
Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542

 

Q11. Are there any restrictions on an owner’s eligibility?

A11. No.

 

Q12. If a customer has an immediate question, where can they get further information?

A12. The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 


SC256
January 2023

POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256)

This bulletin provides the procedure to inspect the Power Relay Assembly (PRA) and, if necessary, to replace the PRA or the Main Relay(s) on the 2017-2018MY Niro Hybrid (DE HEV) vehicles produced from November 1, 2016 through September 11, 2017 that were previously recalled under Kia’s SC168. The PRA is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Kia’s SC168 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay(s) installed during the SC168 recall repair. As a result, the potential for a fire may still exist. Follow the procedure outlined in this publication to inspect the PRA for any signs of thermal damage. If any thermal damage is present, the PRA is to be replaced with a new one. If no thermal damage is present and the original Main Relay(s) (LS IS CO., Ltd.) is/are still installed, the Main Relay(s) is/are to be replaced with new one(s) (Panasonic). Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Note: SC256 supersedes the previously released SC168.

 

Inspection Procedure:

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AFFECTED VEHICLE RANGE:

Model Production Date Range
Niro HEV (DE HEV) November 1, 2016 to September 11, 2017

 

REQUIRED PART:

Part Name Part Number Qty.
Power Relay  Assembly (PRA) 37514 G2100QQK 1

 


2017-2018MY Niro Hybrid
Power Relay Assembly
Basis of Safety Defect Determination 573.6(c)(6)

 

September 25, 2018

Kia Motors America, Inc. (KMA) files recall of 2017-2018MY Niro Hybrid vehicles to address inadequate connection between the Main Relay contacts that can increase electrical resistance and generate heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. (18V666). Kia dealers instructed to inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage was present, the PRA was to be replaced with a new one. If no thermal damage was present, the Main Relay was to be replaced with a new one.

 

June 13, 2022

Kia North America (Kia NA) receives Techline case from dealer that identifies customer complaint of burning smell involving a 2017MY Niro (Vehicle #1). Dealer identifies melting of the PRA.

Kia’s record shows Recall 18V666 repair previously completed May 20, 2019.

 

June 14, 2022

Kia NA receives Techline case involving a 2017MY Niro that identifies customer complaint of vehicle no-start (Vehicle #2). Dealer identifies melting of the PRA. Kia’s record shows Recall 18V666 repair previously completed on August 5, 2019.

 

June 28, 2022

Kia NA Safety Office engineer inspects Vehicle #2 and collects parts for further evaluation.

 

July 7, 2022

Kia NA Safety Office engineer inspects Vehicle #1 and finds soot deposits in area of PRA and localized fire damage. Parts are subsequently collected for Vehicle #1 and sent to Kia NA Safety Office for further evaluation.

 

July 29, 2022

Kia NA Safety Office receives Vehicle # 1 parts from dealer.

 

August 12, 2022

Kia NA Safety Office evaluates collected parts from Vehicle #1 and Vehicle #2 and identifies parts from both vehicles are the originally installed Main Relays (LS IS CO., Ltd) and not the recall remedy relays (Panasonic).

 

August 17—September 22, 2022

Kia NA Safety Office conducts preliminary field data analysis and identifies two (2) additional warranty claims with associated Techline cases with thermal damage on original installed Main Relays (dates of receipt 4/20/21 & 1/14/22). Kia’s records show Recall 18V666 previously completed on both vehicles.

 

September 23, 2022

Kia NA Safety Office escalates the issue to SEL.

 

October 5—November 3, 2022

Kia NA Safety Office conducts audit of four (4) randomly selected non-incident vehicles that previously had Recall 18V666 repair completed and confirms recall remedy relays (Panasonic) had been installed and no thermal issue found.

 

October 19—November 3, 2022

Kia NA Safety Office updates field data analysis and identifies one (1) additional warranty claim with thermal damage on originally installed Main Relay (date of receipt 9/30/22) even though Recall 18V666 repair had previously been completed. To date, a total of five (5) fires (localized melting/damage only) identified.

 

November 4, 2022

Kia NA decides to recall the 2017-2018MY Niro vehicles previously recalled under 18V666. No fatalities, injuries or crashes.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
KIA NIRO 2017-2018

 


11 Associated Documents

Defect Notice 573 Report

RCLRPT-22V836-1914.PDF 214.158KB

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Recall 573 Report – November 14, 2022

RCLRPT-22V836-8535.PDF 214.171KB

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2017-2018MY Niro Hybrid PRA Chronology

RMISC-22V836-4393.pdf 83.308KB

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Recall Acknowledgement

RCAK-22V836-8180.pdf 645.057KB

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Remedy Instructions and TSB

RCRIT-22V836-4904.pdf 1063.787KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V836-0284.pdf 106.65KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V836-5536.pdf 82.442KB

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2017-2018 MY NIRO HYBRID VEHICLES POWER RELAY ASSEMBLY (PRA) – SAFETY RECALL CAMPAIGN (SC256) Q & A January 5, 2023

RMISC-22V836-9024.pdf 111.215KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V836-3152.pdf 239.766KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-22V836-8735.PDF 211.146KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-22V836-5307.PDF 211.252KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V836&docType=RCL

 


 

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Bestseller No. 8
ANCEL AD310 Classic Enhanced Universal OBD II Scanner Car Engine Fault Code Reader CAN Diagnostic Tool for All OBD2 Vehicles Since 1996 & Newer (Black)
  • CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on, quickly read and clear diagnostic trouble codes, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information. Instead of taking car to mechanic shop, you can use it to check the trouble code and show code definition by yourself.
  • Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed device with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
  • Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble codes in seconds. If you want to find out the cause of the check engine light, this device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
  • OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. This is not the case with the AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Check compatibility with your vehicle model before purchasing.
  • Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
SaleBestseller No. 9
FOXWELL Car Scanner NT604 Elite OBD2 Scanner ABS SRS Transmission, Check Engine Code Reader,Diagnostic Scan Tool with SRS Airbag Scanner, Car Diagnostic Scanner for All Cars with Battery Test
  • 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
  • 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
  • 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
  • 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
  • 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
Bestseller No. 10
Autel MaxiCOM MK908 Pro II: 2024 J2534 ECU Programming Coding Scan Tool, Upgraded of MaxiSys MS908S Pro MSElite, Same Programming As MS Ultra MS919 MS909,38+ Service, Active Test, 4+128G, Android 10
  • 👍【Advanced Diagnostic Scanner for ECU Programming】Autel MK908 PRO II, as an upgraded version of MK908P and MS908S Pro, is equal to MS908S PRO II, Autel MK908P II has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz.
  • 👍【2024 Newest, 38+ Special Functions 】As 2024 newest professional diagnostic tool, Autel MaxiCOM MK908P II auto scanner can perform 38+ most useful service & special functions like Oil Reset, SAS Calibration, SRS, EPB, DPF Regeneration, Battery Registration, ABS bleed, Injector Coding, Key Fob Coding(add new keys) etc. NOTE: All service & Special functions are NOT universally compatible.
  • 👍【Bi-Directional Control & Broad Vehicle Coverage】Autel MK908P II is an advanced bi-directional scan tool that can access and scan all available systems on 80+ makes and models to perform OE level diagnostics that are previously available to dealership tools only to read and clear codes, view live data, perform active tests/component tests to control various components/parts like fuel pump, cylinder, valves, abs motor, wipers, car windows, doors, sunroofs to test its functionality.
  • 👍【Easy to Operate】The MK908P II hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it.
  • 👍【Compatible with Some Add-ons】Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.

Last update on 2024-07-26 / Affiliate links / Images from Amazon Product Advertising API

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