SC256 Power Relay Assembly – 2017-2018 Kia Niro Hybrid

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November 11, 2022 NHTSA CAMPAIGN NUMBER: 22V836000

Electrical Resistance at Main Relay May Cause Fire

Overheated rear seats increase the risk of a fire.

 

NHTSA Campaign Number: 22V836

Manufacturer Kia America, Inc.

Components HYBRID PROPULSION SYSTEM

Potential Number of Units Affected 27,030

 

Summary

Kia Motors America (Kia) is recalling certain 2017-2018 Kia Niro hybrid electric vehicles previously recalled under recall 18V-666. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance, which can overheat the rear seats.

 

Remedy

Dealers will inspect the PRA and replace either the PRA or the Main Relay, as necessary, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC256. This recall supersedes NHTSA recall number 18V-666. Vehicles already repaired under the previous recall will need to have the new remedy completed.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2017-2018 MY NIRO HYBRID VEHICLES
POWER RELAY ASSEMBLY (PRA) – SAFETY RECALL CAMPAIGN (SC256)
Q & A
January 5, 2023

Q1. What type of campaign is Kia conducting?

A1. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a defect involving the Power Relay Assembly (PRA).

 

Q2. What vehicles are affected by the recall?

A2. The 2017-2018 MY Niro Hybrid vehicles manufactured from November 1, 2016 to September 11, 2017 that were previously recalled under 18V666 (SC168). This new recall (SC256) supersedes the previously launched 18V666 (SC168) recall.

 

Q3. How many customer vehicles are affected by this recall?

A3. Approximately 27,030 vehicles.

 

Q4. What is the concern with the Power Relay Assembly?

A4. The Power Relay Assembly (PRA) is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist.

 

Q5. Can you describe the recall campaign and fix?

A5. Dealers will inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay (LS IS CO., Ltd.) is still installed, the Main Relay will be replaced with a new one (Panasonic).

 

Q6. How will owners of the affected vehicles be notified?

A6. Kia will send a letter notifying owners of the affected vehicles by first class mail beginning on January 9th, 2023.

 

Q7. What should vehicle owners do when they receive the notification?

A7. Upon receipt of the letter, owners are to contact their authorized Kia dealer to arrange to have the recall performed on their vehicle.

 

Q8. Where were these vehicles produced?

A8. The affected vehicles were produced at a Kia assembly plant in Korea.

 

Q9. Will this cost vehicle owners any money?

A9. No. Kia will perform the recall repair free of charge at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

A10. If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:
Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542

 

Q11. Are there any restrictions on an owner’s eligibility?

A11. No.

 

Q12. If a customer has an immediate question, where can they get further information?

A12. The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 


SC256
January 2023

POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256)

This bulletin provides the procedure to inspect the Power Relay Assembly (PRA) and, if necessary, to replace the PRA or the Main Relay(s) on the 2017-2018MY Niro Hybrid (DE HEV) vehicles produced from November 1, 2016 through September 11, 2017 that were previously recalled under Kia’s SC168. The PRA is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Kia’s SC168 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay(s) installed during the SC168 recall repair. As a result, the potential for a fire may still exist. Follow the procedure outlined in this publication to inspect the PRA for any signs of thermal damage. If any thermal damage is present, the PRA is to be replaced with a new one. If no thermal damage is present and the original Main Relay(s) (LS IS CO., Ltd.) is/are still installed, the Main Relay(s) is/are to be replaced with new one(s) (Panasonic). Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Note: SC256 supersedes the previously released SC168.

 

Inspection Procedure:

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AFFECTED VEHICLE RANGE:

Model Production Date Range
Niro HEV (DE HEV) November 1, 2016 to September 11, 2017

 

REQUIRED PART:

Part Name Part Number Qty.
Power Relay  Assembly (PRA) 37514 G2100QQK 1

 


2017-2018MY Niro Hybrid
Power Relay Assembly
Basis of Safety Defect Determination 573.6(c)(6)

 

September 25, 2018

Kia Motors America, Inc. (KMA) files recall of 2017-2018MY Niro Hybrid vehicles to address inadequate connection between the Main Relay contacts that can increase electrical resistance and generate heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. (18V666). Kia dealers instructed to inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage was present, the PRA was to be replaced with a new one. If no thermal damage was present, the Main Relay was to be replaced with a new one.

 

June 13, 2022

Kia North America (Kia NA) receives Techline case from dealer that identifies customer complaint of burning smell involving a 2017MY Niro (Vehicle #1). Dealer identifies melting of the PRA.

Kia’s record shows Recall 18V666 repair previously completed May 20, 2019.

 

June 14, 2022

Kia NA receives Techline case involving a 2017MY Niro that identifies customer complaint of vehicle no-start (Vehicle #2). Dealer identifies melting of the PRA. Kia’s record shows Recall 18V666 repair previously completed on August 5, 2019.

 

June 28, 2022

Kia NA Safety Office engineer inspects Vehicle #2 and collects parts for further evaluation.

 

July 7, 2022

Kia NA Safety Office engineer inspects Vehicle #1 and finds soot deposits in area of PRA and localized fire damage. Parts are subsequently collected for Vehicle #1 and sent to Kia NA Safety Office for further evaluation.

 

July 29, 2022

Kia NA Safety Office receives Vehicle # 1 parts from dealer.

 

August 12, 2022

Kia NA Safety Office evaluates collected parts from Vehicle #1 and Vehicle #2 and identifies parts from both vehicles are the originally installed Main Relays (LS IS CO., Ltd) and not the recall remedy relays (Panasonic).

 

August 17—September 22, 2022

Kia NA Safety Office conducts preliminary field data analysis and identifies two (2) additional warranty claims with associated Techline cases with thermal damage on original installed Main Relays (dates of receipt 4/20/21 & 1/14/22). Kia’s records show Recall 18V666 previously completed on both vehicles.

 

September 23, 2022

Kia NA Safety Office escalates the issue to SEL.

 

October 5—November 3, 2022

Kia NA Safety Office conducts audit of four (4) randomly selected non-incident vehicles that previously had Recall 18V666 repair completed and confirms recall remedy relays (Panasonic) had been installed and no thermal issue found.

 

October 19—November 3, 2022

Kia NA Safety Office updates field data analysis and identifies one (1) additional warranty claim with thermal damage on originally installed Main Relay (date of receipt 9/30/22) even though Recall 18V666 repair had previously been completed. To date, a total of five (5) fires (localized melting/damage only) identified.

 

November 4, 2022

Kia NA decides to recall the 2017-2018MY Niro vehicles previously recalled under 18V666. No fatalities, injuries or crashes.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
KIA NIRO 2017-2018

 


11 Associated Documents

Defect Notice 573 Report

RCLRPT-22V836-1914.PDF 214.158KB

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Recall 573 Report – November 14, 2022

RCLRPT-22V836-8535.PDF 214.171KB

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2017-2018MY Niro Hybrid PRA Chronology

RMISC-22V836-4393.pdf 83.308KB

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Recall Acknowledgement

RCAK-22V836-8180.pdf 645.057KB

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Remedy Instructions and TSB

RCRIT-22V836-4904.pdf 1063.787KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V836-0284.pdf 106.65KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V836-5536.pdf 82.442KB

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2017-2018 MY NIRO HYBRID VEHICLES POWER RELAY ASSEMBLY (PRA) – SAFETY RECALL CAMPAIGN (SC256) Q & A January 5, 2023

RMISC-22V836-9024.pdf 111.215KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V836-3152.pdf 239.766KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-22V836-8735.PDF 211.146KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-22V836-5307.PDF 211.252KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V836&docType=RCL

 


 

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BLCKTEC 440 Bluetooth OBD2 Scanner Diagnostic Tool - Car Code Reader and Scanner for Car - Comes with Live Data - Battery/Charging System Test - Works for All OBD Compliant Cars 1996 & Newer
  • MADE FOR HOME MECHANICS - This is more than an OBD2 code reader. It offers professional-level functions like car battery reset, hybrid diagnostics, module scanning, and supports English, Spanish, and French.
  • PASS YOUR EMISSIONS TEST - With our OBD2 scanner, you can understand your vehicle's emissions status before the state does. It helps ensure you're ready to pass your smog check, making the whole process hassle-free.
  • REAL-TIME LIVE DATA - View essential car data like RPM, speed, and oil temperature in real-time. Test your battery and alternator to assess whether professional help is needed.
  • WIDE RANGE COMPATIBILITY - Our car code reader and reset tool works with all OBD2 compliant domestic and foreign vehicles sold in the USA made after 1996. This includes cars like sedans, trucks, and SUVs, making it a versatile tool for any DIYer.
  • USA DESIGNED & SUPPORTED - We are a Southern California based company and take pride by offering products that are designed and supported by ASE Certified Technicians right here in sunny California. Have questions? Need help? Never hesitate to reach out, our friendly automotive techs are ready to help.
SaleBestseller No. 10
GARMEE OBD2 Scanner Diagnostic Scan Tool Enhanced V520 Vehicle Code Reader Auto OBDII/EOBD Car Check Engine Light Read/Erase Fault Code/Cloud Data Print for All Vehicles After 1996, 2023 Upgraded
  • Full OBDII MODE SCANNER for CAR: As professional car scanner, V520 has all the OBD2 functions you need.Read & clear codes, turn off engine light or MIL, view freeze frame, read I/M readiness, retrieve vehicle VIN, battery voltage test, live data stream (with graphing display), built-in 35901 DTCs, O2 sensor test, onboard monitoring mode, and cloud print data etc
  • WIDE COMPATIBILITY - V520 OBD2 scanner for car is compatible with most cars after 1996(USA)/2002(EU)/2008(Asia). If your car has an OBD2 port (16Pin), and the production time meets the above timeline, then your vehicle is compatible. But it is not compatible with new energy vehicles, hybrid vehicles, and models that do not comply with the OBD2 protocol. Displays in English, German, French, Spanish, Italian, Chinese, Japanese, Dutch, Russian and Portuguese; Requires no battery or charger as the unit is powered directly from the OBDII Data Link Connector in the vehicle
  • 35,901 DTC Lookup: V520 car code reader built-in 35,901 DTCs, the old model obd2 usually only have 3,000-10,000. So the V520 car scanner has a huge advantage, which means that this obd2 scanner can better help diagnose and solve your vehicle faults. This is a great option if you want to replace or upgrade an existing car scanner
  • DIAGNOSTIC REPORTS & CLOUD DATA PRINT: Live data and DTC replay combined with cloud printing function, you can connect it to a computer for fault data printing, prevent auto repair shops from charging randomly, save money and time. The cloud print option allows you to save ,share or print diagnostic reports as needed
  • ENHANCED OBDII DIAGNOSTICS - Supports O2 sensor and EVAP (evaporative control) system test. The V520 code scanner can be used to initiate a leak test of a vehicle's EVAP system by monitoring the integrity of the fuel tank system. The O2 sensor test is used to monitor and adjust the air/fuel mixture, which can identify and correct problems related to fuel efficiency and vehicle emissions

Last update on 2024-02-24 / Affiliate links / Images from Amazon Product Advertising API

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