“This site contains affiliate links for which OEMDTC may be compensated” |
November 11, 2022 NHTSA CAMPAIGN NUMBER: 22V836000
Electrical Resistance at Main Relay May Cause Fire
Overheated rear seats increase the risk of a fire.
NHTSA Campaign Number: 22V836
Manufacturer Kia America, Inc.
Components HYBRID PROPULSION SYSTEM
Potential Number of Units Affected 27,030
Summary
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Niro hybrid electric vehicles previously recalled under recall 18V-666. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance, which can overheat the rear seats.
Remedy
Dealers will inspect the PRA and replace either the PRA or the Main Relay, as necessary, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC256. This recall supersedes NHTSA recall number 18V-666. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Kia has a Recall
2017-2018 MY NIRO HYBRID VEHICLES
POWER RELAY ASSEMBLY (PRA) – SAFETY RECALL CAMPAIGN (SC256)
Q & A
January 5, 2023
Q1. What type of campaign is Kia conducting?
A1. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a defect involving the Power Relay Assembly (PRA).
Q2. What vehicles are affected by the recall?
A2. The 2017-2018 MY Niro Hybrid vehicles manufactured from November 1, 2016 to September 11, 2017 that were previously recalled under 18V666 (SC168). This new recall (SC256) supersedes the previously launched 18V666 (SC168) recall.
Q3. How many customer vehicles are affected by this recall?
A3. Approximately 27,030 vehicles.
Q4. What is the concern with the Power Relay Assembly?
A4. The Power Relay Assembly (PRA) is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist.
Q5. Can you describe the recall campaign and fix?
A5. Dealers will inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay (LS IS CO., Ltd.) is still installed, the Main Relay will be replaced with a new one (Panasonic).
Q6. How will owners of the affected vehicles be notified?
A6. Kia will send a letter notifying owners of the affected vehicles by first class mail beginning on January 9th, 2023.
Q7. What should vehicle owners do when they receive the notification?
A7. Upon receipt of the letter, owners are to contact their authorized Kia dealer to arrange to have the recall performed on their vehicle.
Q8. Where were these vehicles produced?
A8. The affected vehicles were produced at a Kia assembly plant in Korea.
Q9. Will this cost vehicle owners any money?
A9. No. Kia will perform the recall repair free of charge at no cost to the customer.
Q10. What about customers who may have already paid to have this situation corrected?
A10. If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:
Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542
Q11. Are there any restrictions on an owner’s eligibility?
A11. No.
Q12. If a customer has an immediate question, where can they get further information?
A12. The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).
SC256
January 2023
POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256)
This bulletin provides the procedure to inspect the Power Relay Assembly (PRA) and, if necessary, to replace the PRA or the Main Relay(s) on the 2017-2018MY Niro Hybrid (DE HEV) vehicles produced from November 1, 2016 through September 11, 2017 that were previously recalled under Kia’s SC168. The PRA is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Kia’s SC168 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay(s) installed during the SC168 recall repair. As a result, the potential for a fire may still exist. Follow the procedure outlined in this publication to inspect the PRA for any signs of thermal damage. If any thermal damage is present, the PRA is to be replaced with a new one. If no thermal damage is present and the original Main Relay(s) (LS IS CO., Ltd.) is/are still installed, the Main Relay(s) is/are to be replaced with new one(s) (Panasonic). Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Note: SC256 supersedes the previously released SC168.
Inspection Procedure:
AFFECTED VEHICLE RANGE:
Model | Production Date Range |
Niro HEV (DE HEV) | November 1, 2016 to September 11, 2017 |
REQUIRED PART:
Part Name | Part Number | Qty. |
Power Relay Assembly (PRA) | 37514 G2100QQK | 1 |
2017-2018MY Niro Hybrid
Power Relay Assembly
Basis of Safety Defect Determination 573.6(c)(6)
September 25, 2018
Kia Motors America, Inc. (KMA) files recall of 2017-2018MY Niro Hybrid vehicles to address inadequate connection between the Main Relay contacts that can increase electrical resistance and generate heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. (18V666). Kia dealers instructed to inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage was present, the PRA was to be replaced with a new one. If no thermal damage was present, the Main Relay was to be replaced with a new one.
June 13, 2022
Kia North America (Kia NA) receives Techline case from dealer that identifies customer complaint of burning smell involving a 2017MY Niro (Vehicle #1). Dealer identifies melting of the PRA.
Kia’s record shows Recall 18V666 repair previously completed May 20, 2019.
June 14, 2022
Kia NA receives Techline case involving a 2017MY Niro that identifies customer complaint of vehicle no-start (Vehicle #2). Dealer identifies melting of the PRA. Kia’s record shows Recall 18V666 repair previously completed on August 5, 2019.
June 28, 2022
Kia NA Safety Office engineer inspects Vehicle #2 and collects parts for further evaluation.
July 7, 2022
Kia NA Safety Office engineer inspects Vehicle #1 and finds soot deposits in area of PRA and localized fire damage. Parts are subsequently collected for Vehicle #1 and sent to Kia NA Safety Office for further evaluation.
July 29, 2022
Kia NA Safety Office receives Vehicle # 1 parts from dealer.
August 12, 2022
Kia NA Safety Office evaluates collected parts from Vehicle #1 and Vehicle #2 and identifies parts from both vehicles are the originally installed Main Relays (LS IS CO., Ltd) and not the recall remedy relays (Panasonic).
August 17—September 22, 2022
Kia NA Safety Office conducts preliminary field data analysis and identifies two (2) additional warranty claims with associated Techline cases with thermal damage on original installed Main Relays (dates of receipt 4/20/21 & 1/14/22). Kia’s records show Recall 18V666 previously completed on both vehicles.
September 23, 2022
Kia NA Safety Office escalates the issue to SEL.
October 5—November 3, 2022
Kia NA Safety Office conducts audit of four (4) randomly selected non-incident vehicles that previously had Recall 18V666 repair completed and confirms recall remedy relays (Panasonic) had been installed and no thermal issue found.
October 19—November 3, 2022
Kia NA Safety Office updates field data analysis and identifies one (1) additional warranty claim with thermal damage on originally installed Main Relay (date of receipt 9/30/22) even though Recall 18V666 repair had previously been completed. To date, a total of five (5) fires (localized melting/damage only) identified.
November 4, 2022
Kia NA decides to recall the 2017-2018MY Niro vehicles previously recalled under 18V666. No fatalities, injuries or crashes.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
KIA | NIRO | 2017-2018 |
11 Associated Documents
Defect Notice 573 Report
RCLRPT-22V836-1914.PDF 214.158KB
Recall 573 Report – November 14, 2022
RCLRPT-22V836-8535.PDF 214.171KB
2017-2018MY Niro Hybrid PRA Chronology
RMISC-22V836-4393.pdf 83.308KB
Recall Acknowledgement
RCAK-22V836-8180.pdf 645.057KB
Remedy Instructions and TSB
RCRIT-22V836-4904.pdf 1063.787KB
Manufacturer Notices(to Dealers,etc)
Manufacturer Notices(to Dealers,etc)
2017-2018 MY NIRO HYBRID VEHICLES POWER RELAY ASSEMBLY (PRA) – SAFETY RECALL CAMPAIGN (SC256) Q & A January 5, 2023
RMISC-22V836-9024.pdf 111.215KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V836-3152.pdf 239.766KB
Recall Quarterly Report #1, 2023-1
RCLQRT-22V836-8735.PDF 211.146KB
Recall Quarterly Report #2, 2023-2
RCLQRT-22V836-5307.PDF 211.252KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V836&docType=RCL
- 【2024 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
- 【J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
- 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABS Bleed, Injector coding, etc.
- 【2024 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
- 【Wider Vehicle Coverage of 12V & 24V Vehicles + 24 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
- [LAUNCH scanner PAD VII, Top 1 of X431 Scan Tool] Upgraded from the LAUNCH X431 PRO5/X431 V+5.0/XTOOL D9S, inherits the excellent functions of its predecessors and optimizes them in efficiency and wider compatibility. 1)ECU programming with backup and restore capabilities for over 30 car brands. 2)ECU/SCN coding. 3)Support J2534, RP1210, D-PDU, Do-IP, and CANFD protocols. 4)With topology mapping, over 60 Reset, guided function, highest hardware configuration, cover 99.99% of cars worldwide.
- [ECU Programming& Coding, Turn Complexity into Simplicity] The LAUNCH X431 PAD VII ELITE surpasses most competitors with its ECU programming capabilities for over 30 car brands. 1)Program the blank/used ECUs, capable of rep/la//cing the exist software & firmware and programming new ECUs. 2)Upgrade the ECU software version. 3)The diagnostic scanner offers backup and restore data from original ECUs, not found in other tools. 5)Coding features: Recode ECU Data, Personalization, and loads of more.
- [UNMATCHED COVERAGE, 12/24V Passenger & Commercial vehicles] 2024 LAUNCH diagnostic tool works on 200+ car brands(1987-2024), 1)FCA Secured Gateway Access (SGW) Authorization "OE-level coverage for Asian, Euro, Domestic Cars. 2)This advanced launch scanner supports J2534, RP1210/D-PDU protocols for heavy-duty vehicles, Do-IP for BMW E/F and Land Rover/Jaguar models, and CANFD for new GM models. ✔With frequent updates and optimizations allow LAUNCH X431 PADVII to cover more vehicles.
- [Intelligent Diagnostics, 200% Efficiency] LAUNCH X431 PAD VII ①Topology mapping feature visually checks DTCs and All-system communication status.②Pin Detection allow detecting DLC pins voltage and accessing protocol types to troubleshoot DLC port.③ Guided Function for V.A.G vehicles offer on-screen prompts for accurate diagnostics, simplifying the process.④Provide Repair tips, DTC Analysis, Component Measurement, and Relevant Cases to help diagnosis and repair efficiency to the greatest extent.
- [60+ Reset Functions, Constantly Updating] LAUNCH X431 PADII diagnostic tool has packed almost all tasks of a professional automotive scan tool. It can perform Oil Reset, EPB, SAS Calibration, Power Balance, Idle Relearn, ABS/Window Initialization, HVAC Calibration, etc. ✔Full bidirectional scan tool to quickly locate the fault, identifies problems five times faster than traditional methods. like EVAP Tests, A/C Clutch Test, Lane Keeping Assist, window, door, sunroof test etc.
- 👍[New & Outstanding X431 PRO5 Scanner] LAUNCH X431 PRO5 scan tool, upgrade of LAUNCH X431 PRO3 & X431 V+ PRO, configures a SmartBox 3.0 VCI (J2534/DoIP/CAN FD compliant) that performs online programming for BMW & Benz models as OEM level. More powerful features: Online Coding for Porsche/Audi, Heavy-duty Truck Diagnostics, VAG Guided Functions, 50+ Services, etc., bring ease & efficiency. Powerful software even covers online diagnostics for FCA cars & newer model data.
- [J2534 Programming with Smartbox3.0] If you’re seeking all-in-one solutions for car ECU tuning needs, LAUNCH X431 PRO5 programming tool is ready to work for you. Support online programming for BMW&Benz and hold exclusive programming backup/restoration. Come with a Smartbox 3.0 device of J2534 standard and pair with a PC to download OEM software to upgrade the ECU software, which maximizes the vehicle performance and minimizes diagnostic problems.
- [ECU Coding Customizes All You Want] With top of the tech instruction and vehicle data, LAUNCH X431 PRO5 diagnostic scanner performs well in ECU Coding and makes everything easier 1) recode adaptive data after ECU replacement 2) personalization/retrofit to improve car comfort: deactivate auto start-stop or change interior lights 3) coding data backup/reserve 4) online coding for BMW/Benz/Porsche/VW/Skoda/Seat 5) online matching/calibration for VW/for Audi, etc.
- [Huge Vehicle Software Database] LAUNCH scanner PRO5 can be nominated as a powerful troubleshooter for 99% of post 1996-automobiles. Provide abundant exclusive functions for effortless diagnostics: Benz/BMW Data Backup/Restoration; Benz/BMW Manual Mode Programming; Benz SCN Coding/Variant Coding; BMW Coding (with newer data to 2022.03); AutoAuth for FCA SGW(2018 later); Various Online Coding Data for VW/for Audi, etc. 2-Year free updating will keep renewing the data for more vehicles.
- [AutoAuth Access & 50+ Services] Partnered AutoAuth FCA US, LAUNCH scanner can directly login to the AutoAuth account and secure check (reading DTC, active test, reset functions, etc.) for FCA vehicles. 50+ services that are needed for repair shops have been packed in X431 PRO5 auto scanner, such as Hot functions (Oil Reset, EPB Reset, SAS Reset, ABS Bleeding, etc.) and Comprehensive functions (High Voltage Battery Diagnostics, Transport Mode),
- 💗💗【WARM NOTICE】✅The "X431 PADVII online programming activation method" & the instruction on how to use VPN to bypass IP restrictions to gain access to online programming feature for more models, not just for Benz & BMW in the U.S. is available if you need; ✅LAUNCH Tech. USA is just one of the dealers located in America, so they won't be responsible for Amazon products. Pls con-tact us If you have any problems.
- 🥇【LAUNCH X431 PAD VII ELITE, 2024 Top Diagnostic Scanner】 The latest all-around scan tool, upgraded from LAUNCH X431 PRO5/PADIII/V+ 4.0 and rival OEM car scanners. High-end ECU programming backup/restore for 30+ car brands, ECU/SCN coding, J2534/RP1210/D-PDU/Do-IP/CANFD, topology mapping, 60+ service functions, guided functions, highest hardware configuration … with 99.99% worldwide car coverage. LAUNCH X431 PAD VII ELITE is a worthwhile investment for repair shops and mechanics.
- 【Huge-Upgraded ECU Programming & Coding】 Beyond the reach of most competitors, LAUNCH X431 PAD VII ELITE features ECU Programming working on upmost 30+ car brands: 1) Backup/Restore data from original ECUs, you won't find this in any other tools; 2) Programming offline or online, manual or automatic to meet more needs; 3) R-etrofit, e.g. replace halogen lamp. 4) ECU Upgrade, e.g for Fuel quality defect firmware. Coding features: Recode ECU Data, Personalization, and loads of more.
- 【LAUNCH X431 PAD VII ELITE, 60+ Services & Topology】 LAUNCH X431 PAD VII ELITE bidirectional scan tool has 60+ service functions, like Oil Reset/ABS Bleeding/Injector Coding… to win more business. Topology mapping checks DTCs and all-system communication status visually in LAUNCH X431 PAD VII ELITE top scanner. The actuation test detects problems 5X faster than tearing autoparts apart. Multiple protocols: J2534, RP1210/D-PDU (for HD cars), Do-IP (BMWs E/F, Land Rover/Jaguar), CANFD (new GM).
- 【Intelligent Diagnose & Guided Functions】LAUNCH X431 PAD VII ELITE scan tool has Intelligent Diagnose to free you from tedious works: easily get VIN data, guide you to vehicle information page without menu selection, and display all diagnostic records. Guided Function (for V.A.G) allows on-screen prompts for proper diagnostics, simple & convenient. Pin Detection allows detecting DLC pins voltage and accessing protocol types to troubleshoot your DLC port.
- 🥇【2024 Newest Upgraded Wireless Car Diagnostic Scanner Puts $2,000 Scan Tools to Rest!】Upgrade Ver. of D8BT/D7W, XTOOL D8W automotive scanner diagnostic tool targeted for professional US mechanics/workshops, with ✅Built-in W!F! connection, extremely far beyond the traditional BT scanners, packs high-level comprehensive & easy to use features:✅Topology Mapping✅ECU Coding&Guided Functions&PMI Function✅Bi-Directional&All Systems Diagnosis✅38+ Special Functions includes daily repair and pro calibrations✅Key programming✅ECU Configurations✅Up to 8 PIDS Graphing✅CAN FD&DoIP✅10,000+ Vehicles Coverage, etc., isn’t it a Top Pick Scan Tool in this budget?
- 👋【Super Powerful W!F! Communication, Extraordinary Built-in Wireless Capability】A historical upgrade technology-WI*FI connection, the advanced version of BT, enables the D8W car scanner diagnostic tool to connect directly to vehicles more quickly and easily by simply plugging in the VCI (with the built-in Wi-Fi inside). No additional Wi~Fi signal is required. Its high-speed 64 Mbps(Max) transmission speed, 33ft-66ft or further diagnostic distance, and stable connectivity, makes it the winner surpasses traditional BT scanners.
- 👋【Topology Mapping/OE-Level Full Systems Diagnostics/Bi-Directional Control/Active Test】D8W topology scanner can scan&display all modules with a color coded topology structure, and view faults at a glance, comparable to other $1200 to $2000 scan tools in the market. With complete capabilities for read and clear codes, live data graphing, freeze frame, it also features full-featured bidirectional ability such as Compression Test, turn on/off radiator fan, A/C Clutch On/Off, Window/Mirror/Door Lock Test, Pump and Value Tests, etc.➤Please check compatibility with us before purchase!
- 👋【Advance ECU Coding/ECU Configuration/PMI】XTOOL D8W advanced auto scanner diagnostic tool has the abilities to perform ECU Coding(for VW/for Audi/for Skoda/for BENZ/for Mitsubishi) and custom configurations are designed to unleash the hidden functions for BMW, for Ford, for Mazda, for VW, for Audi, for Skoda, for Toyota/Lexus, for Lincoln, etc. You can activate the higher-level car functions and disable any annoying features like disabled the seat belt buzzer. ✅New launched PMI function for Ford, for Lincoln, for Mazda supports copy data into new modules. Note: Please come to us with VIN#&Modules needed to program via xtooldirect @ outlook com to check compatibility.
- 👋【38+ Services & Calibration/Initialization/Matching/Relearn Functions】D8W diagnostic scanner performs 38+ comprehensive service functions including Oil reset, EPB, SAS, D*PF, Throttle, BMS reset, ABS Bleed, injector coding, IMMO ke*y fobs programming, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Language Change, Stop/Start Reset, A/F Reset, PMI function, etc. Note: Special Functions do NOT work on all cars.
- Effortless Vehicle Diagnostics with Plug and Play: This obd2 scanner swiftly retrieves vehicle fault codes with a simple plug-in, simplifying car issue identification. No complex setup is required, saving you time. It offers real-time monitoring of performance metrics. The 2.2ft cable, crafted from advanced low-resistance metal, minimizes electromagnetic interference for stable and precise data transfer. User-friendly for all, from beginners to experts, it integrates multiple functions: fault code reading, battery life detection (Saying goodbye to traditional methods of inspection) , and vehicle health assessment, providing a comprehensive overview of your car's condition.
- High compatibility and support for 13 language switches: Whether in a home garage or on the road during emergencies, the obd2 scanner diagnostic tool as your reliable automotive health advisor.The professional OBD2 device supports all OBDII protocols including KWP2000, ISO9141, J1850 VPW, J1850 PWM, and CAN (Controller Area Network). The code reader is suitable for all OBD II protocol vehicles since 1996. Additionally,the products boasts a rich and adjustable 13 languages interface,allowing users from different linguistic backgrounds to operate it with ease and familiarity. Our customer base is global.
- High-Resolution Color Screen & TPU Protective Case: The YM519 scanner for car features an advanced 2.8-inch TFT color display with high resolution (262k), providing clear test images and easily readable data results, replacing traditional black-and-white screens. It comes with a high-quality TPU protective case that is durable, shock-resistant, and keeps your scanner looking new. The new silicone buttons enhance the tactile feel of the product and include a buzzer for audible feedback when pressed, making operation easier for visually impaired users.
- Simple and Convenient to Use - the Perfect Gift: The intuitive interface of the YM519 code reader ensures every operation is clear and straightforward, allowing for quick and easy use without the need for complicated setups. Just plug it in and you can start reading your vehicle data. Even beginners can easily diagnose their vehicles with our code readers scan tools, as it efficiently reads and clears fault codes, displays DTC code definitions, and assesses the vehicle battery life, saving you time and money at the repair shop. Give your car enthusiast loved one a special gift - the obd2 scanner is a gift every car owner desires.
- Vehicle CEL Doctor: The YM519 car scanner diagnostic for all cars can read and clear diagnostic trouble codes (DTCs), display battery voltage, access the electronic emission readiness status, turn off the CEL (Check Engine Light) or MIL, reset monitors, assess battery life, provide real-time vehicle data streams, read real-time data and retrieve the vehicle's VIN, monitor parameters such as engine speed and coolant temperature in real-time, capture freeze frame data, display real-time vehicle data curves, and test O2 sensors etc.
- Full OBDII Modes Scanner for Car: A professional car scanner diagnostic tool can help you a lot. Read and clear codes, turn off engine lights or MIL, view freeze frames, read I/M readiness, retrieve vehicle VINs, conduct battery voltage tests, and provide live data streams with graphing displays. With a built-in database of 50,000+ DTCs, it also performs O2 sensor tests, onboard monitoring, and component testing, among other functions.
- Enhanced Cloud Printing: Combined with real-time data, freeze frame and DTC playback functions, ZM301 can generate QR codes from these data and save them by scanning screenshots with your mobile phone. Simplifying the installation software printing process gives you more convenience and prevents auto repair shops from overcharging, saving you money and time.
- 50,000+ DTC Lookup: Unlike older models that typically only have 3,000-10,000 DTCs, the ZM301 car code reader is equipped with a database of 50,000+ DTCs. This substantial advantage enables the scanner to better diagnose and resolve vehicle faults, making it an excellent choice for replacing or upgrading existing car scanners.
- Convenient Shortcut Functions: More shortcut keys for more convenient operation. Equipped with 4 commonly used function shortcut keys, you can check the car's VIN number and view the DTC fault code definition. I/M can quickly retrieve the car's MIL status. PT is performance test, which can help you check the car's acceleration, braking distance and horsepower test.
- Compatible with 98% of Vehicles: ZM301 OBDII scanner diagnostic tool is compatible with most cars manufactured after 1996 in the USA, 2002 in Europe, and 2008 in Asia. If your car features a 16-pin OBD2 port and was produced within the specified timeline, it is likely compatible. However, please note that it is not compatible with new energy vehicles, hybrid vehicles, or models that do not comply with the OBD2 protocol.
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on, quickly read and clear diagnostic trouble codes, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information. Instead of taking car to mechanic shop, you can use it to check the trouble code and show code definition by yourself.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed device with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble codes in seconds. If you want to find out the cause of the check engine light, this device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. This is not the case with the AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Check compatibility with your vehicle model before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 👍【Advanced Diagnostic Scanner for ECU Programming】Autel MK908 PRO II, as an upgraded version of MK908P and MS908S Pro, is equal to MS908S PRO II, Autel MK908P II has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz.
- 👍【2024 Newest, 38+ Special Functions 】As 2024 newest professional diagnostic tool, Autel MaxiCOM MK908P II auto scanner can perform 38+ most useful service & special functions like Oil Reset, SAS Calibration, SRS, EPB, DPF Regeneration, Battery Registration, ABS bleed, Injector Coding, Key Fob Coding(add new keys) etc. NOTE: All service & Special functions are NOT universally compatible.
- 👍【Bi-Directional Control & Broad Vehicle Coverage】Autel MK908P II is an advanced bi-directional scan tool that can access and scan all available systems on 80+ makes and models to perform OE level diagnostics that are previously available to dealership tools only to read and clear codes, view live data, perform active tests/component tests to control various components/parts like fuel pump, cylinder, valves, abs motor, wipers, car windows, doors, sunroofs to test its functionality.
- 👍【Easy to Operate】The MK908P II hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it.
- 👍【Compatible with Some Add-ons】Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
Last update on 2024-07-26 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-836 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia America, Inc. Submission Date : NOV 14, 2022 NHTSA Recall No. : 22V-836 Manufacturer Recall No. : SC256 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 27,030 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2018 Kia Niro Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The 2017-2018 model year Niro Hybrid vehicles manufactured from November 1, 2016 to September 11, 2017 that were previously recalled under 18V666. The recall population was determined by a review of supplier and vehicle production records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : NOV 01, 2016 – SEP 11, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The Power Relay Assembly (PRA) is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist. FMVSS 1 : NR Part 573 Safety Recall Report 22V-836 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : Increased electrical resistance between the main relay contacts can increase the risk of a thermal event, including the potential for a fire. Description of the Cause : The subject vehicles may not have had the remedy relay installed during the 18V666 repair. Identification of Any Warning that can Occur : Illumination of HEV warning light while driving and/or inability to start the vehicle Involved Components : Component Name 1 : Relay-High Voltage Main Component Description : High Voltage Main Relay Component Part Number : 37583-G2000 Supplier Identification : Component Manufacturer Name : LS IS CO., Ltd. Address : 95, Beakbong-ro, Heung deok-gu Chungcheongbuk-do Chungju-si, Foreign States 28439 Country : Korea, Republic of Chronology : See attached document titled “2017-2018MY Niro Hybrid PRA Chronology” Part 573 Safety Recall Report 22V-836 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Kia will instruct dealers to inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay (LS IS CO., Ltd.) is still installed, the Main Relay will be replaced with a new one (Panasonic). Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. How Remedy Component Differs from Recalled Component : Proper connection between the Main Relay contacts supplied by Panasonic Identify How/When Recall Condition was Corrected in Production : As identified in Recall 18V666, the recall condition was corrected in production when the Power Relay Assembly supplier was changed from LS IS CO., Ltd., to Panasonic on July 14, 2017. Based on both supplier and vehicle production records, the recalled components were installed in some vehicles produced thru September 11, 2017. Recall Schedule : Description of Recall Schedule : The dealer notification is scheduled to begin and end on January 5, 2023 and the owner notification is scheduled to begin and end on January 9, 2023. Planned Dealer Notification Date : JAN 05, 2023 – JAN 05, 2023 Planned Owner Notification Date : JAN 09, 2023 – JAN 09, 2023 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-836 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia America, Inc. Submission Date : NOV 11, 2022 NHTSA Recall No. : 22V-836 Manufacturer Recall No. : SC256 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 27,030 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2018 Kia Niro Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The 2017-2018 model year Niro Hybrid vehicles manufactured from November 1, 2016 to September 11, 2017 that were previously recalled under 18V666. The recall population was determined by a review of supplier and vehicle production records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : NOV 01, 2016 – SEP 11, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The Power Relay Assembly (PRA) is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist. FMVSS 1 : NR Part 573 Safety Recall Report 22V-836 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : Increased electrical resistance between the main relay contacts can increase the risk of a thermal event, including the potential for a fire. Description of the Cause : The subject vehicles may not have had the remedy relay installed during the 18V666 repair. Identification of Any Warning that can Occur : Illumination of HEV warning light while driving and/or inability to start the vehicle Involved Components : Component Name 1 : Relay-High Voltage Main Component Description : High Voltage Main Relay Component Part Number : 37583-G2000 Supplier Identification : Component Manufacturer Name : LS IS CO., Ltd. Address : 95, Beakbong-ro, Heung deok-gu Chungcheongbuk-do Chungju-si, Republic of Korea 28439 Country : NR Chronology : See attached document titled “2017-2018MY Niro Hybrid PRA Chronology” Part 573 Safety Recall Report 22V-836 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Kia will instruct dealers to inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay (LS IS CO., Ltd.) is still installed, the Main Relay will be replaced with a new one (Panasonic). Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. How Remedy Component Differs from Recalled Component : Proper connection between the Main Relay contacts supplied by Panasonic Identify How/When Recall Condition was Corrected in Production : As identified in Recall 18V666, the recall condition was corrected in production when the Power Relay Assembly supplier was changed from LS IS CO., Ltd., to Panasonic on July 14, 2017. Based on both supplier and vehicle production records, the recalled components were installed in some vehicles produced thru September 11, 2017. Recall Schedule : Description of Recall Schedule : The dealer notification is scheduled to begin and end on January 5, 2023 and the owner notification is scheduled to begin and end on January 9, 2023. Planned Dealer Notification Date : JAN 05, 2023 – JAN 05, 2023 Planned Owner Notification Date : JAN 09, 2023 – JAN 09, 2023 * NR – Not Reported
**************************************************************************************************************
A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. GROUP MODEL Safety Recall Campaign 2017-2018MY Niro HEV (DE HEV) NUMBER DATE SC256 January 2023 SAFETY RECALL CAMPAIGN POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) This bulletin provides the procedure to inspect the Power Relay Assembly (PRA) and, if necessary, to replace the PRA or the Main Relay(s) on the 2017-2018MY Niro Hybrid (DE HEV) vehicles produced from November 1, 2016 through September 11, 2017 that were previously recalled under Kia’s SC168. The PRA is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Kia’s SC168 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay(s) installed during the SC168 recall repair. As a result, the potential for a fire may still exist. Follow the procedure outlined in this publication to inspect the PRA for any signs of thermal damage. If any thermal damage is present, the PRA is to be replaced with a new one. If no thermal damage is present and the original Main Relay(s) (LS IS CO., Ltd.) is/are still installed, the Main Relay(s) is/are to be replaced with new one(s) (Panasonic). Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Note: SC256 supersedes the previously released SC168. SUBJECT: There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin. To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer. NOTICE POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) Page 2 of 9 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC256 Niro HEV (DE HEV) January 2023 SUBJECT: Flowchart: Vehicle In Replace HV Main Relays Vehicle Out Replace the PRA Are relays Panasonic with PN 37583 A8000? Remove the Power Relay Assembly (PRA) Remove Relays Is PRA thermal damage present? Take photo. No Using the KVID app, record a continuous video showing the VIN and both HV main relay labels. Yes No Yes All replaced Power Relay Assemblies (PRA) will be collected for inspection and are subject to Warranty review and chargeback. NOTICE Page 3 of 9 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC256 Niro HEV (DE HEV) January 2023 POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) SUBJECT: Inspection Procedure: 1a. 1b. Remove the rear seat cushion (A) by loosening the two (2) 12mm bolts (B). Lift the seat cushion (A) to detach. 2. Remove the left rear door scuff trim (C) by loosening the 10mm retaining bolt (D). 3. Remove the cooling duct (E) by detaching the retaining clip (F). D \ C \ D F E A + B \ D Tightening torque for rear seat cushion bolts (B): 12.3 – 18.8 lb.ft (16.8 – 25.5 N.m) POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) Page 4 of 9 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC256 Niro HEV (DE HEV) January 2023 SUBJECT: 4a. Using the KVID app, record a continuous video starting from the ‘B’ pillar VIN tag. 4b. 4c. Continue recording video by moving to display both HV main relay labels (G). Stop recording video after both HV Main Relay labels were displayed. 5. Inspect and verify if the existing HV Main Relays are labeled ‘Panasonic’ with PN 37583 A8000. • OK – Campaign is complete. Reinstall all removed parts in the reverse order of removal. • NG – Proceed to the ‘Replacement Procedure’ on page 5. Only twenty-four (24) seconds are allotted for the video length. Ensure that a flashlight is illuminating the relays prior to starting the video. NOTICE G Refer to the removed HV main relay images below for samples of the label. The VIN and relay labels MUST be clear and legible in the video. If the labels cannot be clearly read, the warranty claim may be subject to charge back. IMPORTANT Page 5 of 9 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC256 Niro HEV (DE HEV) January 2023 POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) SUBJECT: Replacement Procedure: 1. Disconnect auxiliary 12V battery negative (-) terminal. 2. Shut off the high voltage circuit by referring to the “Hybrid Control System → High Voltage Shut-off Procedures” 3. Remove upper frame (A) after loosening the mounting bolts and nuts. 4. Remove the high voltage battery cover (B) after loosening the mounting bolts and nuts. Failure to follow the High Voltage Shut-off Procedure may result in serious electrical injuries. DANGER Tightening torque for high voltage battery cover: 5.8 – 8.7 lb.ft (7.8 – 11.8 N.m) Tightening torque for mounting nuts (M8): 14.5 – 21.7 lb.ft (19.6 – 29.4 N.m) Tightening torque for mounting nuts (M6): 5.8 – 8.7 lb.ft (7.8 – 11.8 N.m) B A POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) Page 6 of 9 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC256 Niro HEV (DE HEV) January 2023 SUBJECT: 5a. 5b. 5c. 5d. 5e. 5f. Disconnect the high-voltage inverter power cable [+] (C). Disconnect the high-voltage inverter power cable [-] (D). Disconnect the high-voltage battery cable [+] (E). Disconnect the high-voltage battery cable [-] (F). Disconnect the current sensor connector (G). Disconnect 12V connector (H). 6. Remove the PRA (I) by loosening the retaining nuts. Tightening torque for inverter cables [+] and [-] mounting bolt: 5.8 – 8.7 lb.ft (7.8 – 11.8 N.m) Tightening torque for PRA nuts: 5.8 – 8.7 lb.ft (7.8 – 11.8 N.m) HL GK F E D C IN Page 7 of 9 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC256 Niro HEV (DE HEV) January 2023 POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) SUBJECT: 7. Place the PRA on a flat and stable surface. Carefully remove the two (2) HV main relays (J) from the PRA by following the instructions below: • Partially insert two (2) short flat-head screwdrivers between the retaining tabs of the PRA and HV main relays (J). Ensure the PRA tabs are separated from the HV main relays. • Use two (2) large flat-head screwdrivers to carefully pry up the relay (D) from the bottom past the retaining tabs and then lift the relay (J) up from the PRA. INSERT HYPERLINK TO NEW VIDEO J + J N Do not over-insert the short flat-head screwdrivers as damage to the retaining tabs/PRA may occur. CAUTION S c a n For additional tips, information, click the icon or scan the QR code to watch HV relay removal video (Step 7). Click POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) Page 8 of 9 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC256 Niro HEV (DE HEV) January 2023 SUBJECT: 8. Inspect the PRA at the HV main relay large contact areas for thermal damage. • If any sign of thermal damage is present, replace the PRA. Note: Damage should only be present at the large HV main relay terminals. • If no sign of thermal damage is present, replace the two (2) HV main relays. 9. Reinstall all removed components in the reverse order of disassembly. 10. Verify normal vehicle operation. For NG conditions, PHOTOS ARE REQUIRED to be attached to the claim when replacing the PRN. For OK conditions, PHOTOS ARE REQUIRED to be attached to the claim when replacing the relays. Page 9 of 9 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC256 Niro HEV (DE HEV) January 2023 POWER RELAY ASSEMBLY (PRA) OR HV MAIN RELAYS INSPECTION / REPLACEMENT (SC256) SUBJECT: AFFECTED VEHICLE RANGE: Model Production Date Range Niro HEV (DE HEV) November 1, 2016 to September 11, 2017 REQUIRED PART: Part Name Part Number Figure Qty. Power Relay Assembly (PRA) 37514 G2100QQK 1 HV Main Relay Kit 37583 A8000QQK 1 (Includes 2 HV Main Relays) WARRANTY INFORMATION: N Code: N99 C Code: C99 Note: Refer to Warranty Bulletin 2023-01 for claim submission procedures. A KVID video recording showing the VIN and both HV main relay labels is required for all inspections. *For all part replacements, a KVID photo for each of the old part(s) must be taken and attached to the claim using Warranty Claim Attachment type ‘XX – Other’. Claims will be subject to chargeback if photos are not submitted. Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. R 37583 G2000 0 (SC256) PRA Inspection 22190010 0.3 M/H N/A 0 (SC256) PRA Inspection + HV Main Relay Replacement 221900R0 0.8 M/H 37583 A8000QQK 1 (SC256) PRA Inspection + PRA Replacement 221900R1 0.8 M/H 37514 G2100QQK VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SC256 when accessing the WebDCS system. NOTICE
**************************************************************************************************************
Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V836) This notice applies to your vehicle: (Insert VIN) January 9, 2023 Dear Kia Niro Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2017-2018 MY Niro Hybrid vehicles. The defect may cause heat damage to the rear seat, increasing the risk of a fire. Our records indicate that you own or lease one of the potentially affected vehicles. On November 23, 2018, a different recall notice (18V666 or Kia’s Reference # SC168) was sent to vehicle owners regarding the Power Relay Assembly (PRA). This is a new recall and supersedes the previously launched 18V666 recall. What Is The Problem? The Power Relay Assembly (PRA) is located underneath the rear seat of your vehicle and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance, thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, increasing the risk of a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, your vehicle may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist. Kia Will Inspect And, If Necessary, Replace The Power Relay Assembly or The Main Relay Free of Charge At No Cost To You. Kia dealers will inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay is still installed, the Main Relay will be replaced with a new one. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) to two (2) hours. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do? • WARNING: Do not install a Child Safety Seat on the rear left passenger seat until the recall has been completed. • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your authorized Kia dealer to arrange for the recall repair to be performed on your vehicle. • The illumination of the HEV warning light while driving and/or the inability to start the vehicle may be an indication of this concern. If either of these conditions occurs, contact Kia Roadside Assistance at 1-800-333-4542 or online at kia.rsahelp.com to request to have your vehicle towed to the nearest authorized Kia dealership as soon as possible. SC256 • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. REQUEST FOR REIMBURSEMENT FORM 2017-2018 MY NIRO HYBRID VEHICLES – POWER RELAY ASSEMBLY (PRA) SAFETY RECALL CAMPAIGN (SC256) If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Kia Customer Care Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $
**************************************************************************************************************
SC256 January 5, 2023 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on the 2017-2018 MY Niro Hybrid vehicles manufactured from November 1, 2016 to September 11, 2017 that were previously recalled under 18V666 (SC168). This is a new recall and supersedes the previously launched 18V666 recall. The Power Relay Assembly (PRA) is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist. Dealers will inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay (LS IS CO., Ltd.) is still installed, the Main Relay will be replaced with a new one (Panasonic). The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com. Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail notices to the affected vehicle owners beginning on January 9, 2023. Please make personnel in your dealership familiar with the details of this Safety Recall Campaign so they may respond to customer inquiries and requests appropriately. This Safety Recall Campaign is an opportunity for your service department to deliver an exceptional service experience to customers who may not have otherwise scheduled service. Providing customers with easy scheduling and timely service increases the chance they will return to your service department for future service needs. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your facing Kia District Parts and Service Manager. Sincerely, Kia Service Department Enclosures
**************************************************************************************************************
SC256 January 5, 2023 ATTENTION: ALL DEALER PRINCIPALS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on the 2017-2018 MY Niro Hybrid vehicles manufactured from November 1, 2016 to September 11, 2017 that were previously recalled under 18V666 (SC168). This is a new recall and supersedes the previously launched 18V666 recall. The Power Relay Assembly (PRA) is located underneath the rear seat and consists of various components including the Main Relay. Inadequate connection between the Main Relay contacts can increase electrical resistance thereby generating heat. If sufficient heat is generated, thermal damage may occur to the rear seat, including the potential for a fire. Recall 18V666 addresses this concern by instructing dealers to inspect and replace the PRA if thermal damage is found or replace the Main Relay if no thermal damage is found. However, the subject vehicles may not have had the remedy relay installed during the 18V666 recall repair. As a result, the potential for a fire may still exist. Dealers will inspect the Power Relay Assembly (PRA) for any signs of thermal damage. If any thermal damage is present, the PRA will be replaced with a new one. If no thermal damage is present and the original Main Relay (LS IS CO., Ltd.) is still installed, the Main Relay will be replaced with a new one (Panasonic). Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start mailing notices to the affected vehicle owners beginning on January 9, 2023. What Should You Do? Please make personnel in your dealership familiar with the details of this Safety Recall Campaign so they may properly address recall related issues and promptly respond to customer inquiries and requests. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your facing Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures
SEOCONTENT-END