SC249 – Tow Hitch Harness Fire While Parked or Driving – 2016-2022 Kia Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), & 2017-2022 Sportage

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2016-2022 MY SORENTO, 2021-2023 MY SORENTO HEV, 2022-2023 MY SORENTO PHEV, AND 2017-2022 MY SPORTAGE VEHICLES TOW HITCH HARNESS – SAFETY RECALL CAMPAIGN (SC249) Q & A – FOLLOW-UP NOTICE July 24, 2023 Q1. What type of campaign is Kia conducting? A1. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a condition involving the tow hitch harness accessory. Q2. What vehicles are affected by the recall? A2. Certain 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, Certain 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, Certain 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and Certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 Q3. How many customer vehicles are affected by this recall? A3. Approximately 70,887 vehicles (22,052 vehicles equipped with the subject tow hitch harness as a port installed option (PIO) and 48,835 vehicles equipped with the subject tow hitch harness as a dealer installed option (DIO), according to part sales records) Q4. What is the concern with the Tow Hitch Harness? A4. A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. A fire increases the risk of injury. Q5. Can you describe the recall campaign and fix? A5. If the customer had the initial remedy completed (fuse replacement): Kia dealers will replace the tow hitch harness module. If the customer has not had the initial remedy completed: Kia dealers will replace the tow hitch harness module. In addition, Kia dealers will install a new fuse with a different capacity to address the fire risk while the vehicle is in operation or parked. Q6. How will owners of the affected vehicles be notified? A6. Kia will send a follow-up notice to owners of the affected vehicles that may be equipped with a Genuine Kia tow hitch harness installed as optional equipment by first class mail beginning on July 27, 2023. Q7. What should vehicle owners do when they receive the notification? A7. Upon receipt of the letter, owners are to verify whether or not their vehicle is equipped with a tow hitch harness in order to determine the eligibility of this recall. If the customer’s vehicle is NOT equipped with a Genuine Kia tow hitch harness accessory, no further action is required. Eligible vehicle owners are instructed to bring their vehicle to an authorized Kia dealer to have the recall performed on their vehicle free of charge at no cost to them. Out of an abundance of caution, Kia recommends the vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall is performed. Q8. Where were these vehicles produced? A8. The affected vehicles were produced at Kia assembly plants in the U.S. and Korea. Q9. Will this cost vehicle owners any money? A9. No. Kia will perform the recall repair free of charge at no cost to the customer. Q10. Are there any restrictions on an owner’s eligibility? A10. Only vehicles that have a Genuine Kia tow hitch harness installed are eligible. Q11. If a customer has an immediate question, where can they get further information? A11. The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

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2016-2022 MY SORENTO, 2021-2023 MY SORENTO HEV, 2022-2023 MY SORENTO PHEV, AND 2017-2022 MY SPORTAGE VEHICLES TOW HITCH HARNESS – SAFETY RECALL CAMPAIGN (SC249) Q & A – INTERIM NOTICE November 9, 2022 Q1. What type of campaign is Kia conducting? A1. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a condition involving the tow hitch harness accessory. Q2. What vehicles are affected by the recall? A2. Certain 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, Certain 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, Certain 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and Certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 Q3. How many customer vehicles are affected by this recall? A3. Approximately 70,887 vehicles (22,052 vehicles equipped with the subject tow hitch harness as a port installed option (PIO) and 48,835 vehicles equipped with the subject tow hitch harness as a dealer installed option (DIO), according to part sales records) Q4. What is the concern with the Tow Hitch Harness? A4. A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. A fire increases the risk of injury. Q5. How will owners of the affected vehicles be notified? A5. Kia will send an interim notice of this recall to owners of the affected vehicles that may be equipped with a Genuine Kia tow hitch harness installed as optional equipment by first class mail beginning on November 11, 2022. The purpose of this letter is to keep owners informed of Kia’s recall implementation plan. Kia will send a follow-up notice when a remedy becomes available. Q6. What should vehicle owners do when they receive the notification? A6. Upon receipt of the letter, owners are to verify whether or not their vehicle is equipped with a tow hitch harness in order to determine the eligibility of this recall. If the customer’s vehicle is NOT equipped with a Genuine Kia tow hitch harness accessory, no further action is required. However, if the customer’s vehicle is equipped with a Genuine Kia tow hitch harness accessory, out of abundance of caution, Kia recommends the vehicle owners park their vehicles outdoors and away from other vehicles or structures until they have this recall perform. SC249 Q7. Where were these vehicles produced? A7. The affected vehicles were produced at Kia assembly plants in the U.S. and Korea. Q8. Will this cost vehicle owners any money? A8. No. Kia will perform the recall repair free of charge at no cost to the customer. A9. Are there any restrictions on an owner’s eligibility? A9. Only vehicles that have a Genuine Kia tow hitch harness installed are eligible. Q10. If a customer has an immediate question, where can they get further information? A10. The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

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2016-2022 MY SORENTO, 2021-2023 MY SORENTO HEV, 2022-2023 MY SORENTO PHEV, AND 2017-2022 MY SPORTAGE VEHICLES TOW HITCH HARNESS – SAFETY RECALL CAMPAIGN (SC249) Q & A – INTERIM NOTICE UPDATE May 5, 2023 Q1. What type of campaign is Kia conducting? A1. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a condition involving the tow hitch harness accessory. Q2. What vehicles are affected by the recall? A2. Certain 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, Certain 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, Certain 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and Certain 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 Q3. How many customer vehicles are affected by this recall? A3. Approximately 70,887 vehicles (22,052 vehicles equipped with the subject tow hitch harness as a port installed option (PIO) and 48,835 vehicles equipped with the subject tow hitch harness as a dealer installed option (DIO), according to part sales records) Q4. What is the concern with the Tow Hitch Harness? A4. A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. A fire increases the risk of injury. Q5. How will owners of the affected vehicles be notified? A5. Kia will send an interim notice update of this recall to owners of the affected vehicles that may be equipped with a Genuine Kia tow hitch harness installed as optional equipment by first class mail beginning on May 8, 2023. The purpose of this letter is to keep owners informed of Kia’s recall implementation plan and instruct customers to visit their authorized Kia dealer to have their vehicle inspected and, if necessary, replace the fuse. Kia will send a follow-up notice when a final remedy becomes available. Q6. What should vehicle owners do when they receive the notification? A6. Upon receipt of the letter, owners are to verify whether or not their vehicle is equipped with a tow hitch harness in order to determine the eligibility of this recall. If the customer’s vehicle is NOT equipped with a Genuine Kia tow hitch harness accessory, no further action is required. However, if the customer’s vehicle is equipped with a Genuine Kia tow hitch harness accessory, Kia dealers will inspect and, if necessary, install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. Out of abundance of caution, Kia recommends the vehicle owners park their vehicles outdoors and away from other vehicles or structures until they have the fuse replaced. Q7. Where were these vehicles produced? A7. The affected vehicles were produced at Kia assembly plants in the U.S. and Korea. Q8. Will this cost vehicle owners any money? A8. No. Kia will perform the recall repair free of charge at no cost to the customer. A9. Are there any restrictions on an owner’s eligibility? A9. Only vehicles that have a Genuine Kia tow hitch harness installed are eligible. Q10. If a customer has an immediate question, where can they get further information? A10. The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE UPDATE May 8, 2023 Dear Kia Sorento Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2016-2020 MY Sorento vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is an interim notice update to keep you informed of Kia’s recall implementation plan and provide you with an update as we work on developing a final remedy. In the meantime, Kia has developed an initial remedy to mitigate fire risk. We will send you another letter when the final remedy is available so that you can schedule a dealer appointment to have the final repair performed free of charge at no cost to you. PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Inspect And, If Necessary, Install A New Fuse. This Initial Remedy Will Be Performed Free of Charge At No Cost To You. Kia dealers will inspect and, if necessary, install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. When the final remedy becomes available, Kia will send you a follow-up notice. The new fuse installation and the final remedy will be performed free of charge at no cost to you. The estimated time required to perform the initial remedy will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do In The Interim? • Please see the images below to verify if a tow hitch harness is installed on your vehicle: NO HITCH INSTALLED TOW HITCH HARNESS INSTALLED NO FURTHER ACTION REQUIRED AFFECTED BY THIS RECALL! (See Instructions Below) o NO HITCH INSTALLED: If your vehicle is NOT equipped with a tow hitch harness accessory, no further action is required. Note, however, you will need to visit your Kia dealership for verification to have the safety recall closed for your vehicle. o TOW HITCH HARNESS INSTALLED: If your vehicle is equipped with a Genuine Kia tow hitch harness, in the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the new fuse installed in your vehicle. In addition, park your vehicle outdoors and away from other vehicles or structures UNTIL YOU HAVE THE NEW FUSE INSTALLED. We will send you another letter when the final remedy is available. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC249B – UMa – FL2 Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE UPDATE May 8, 2023 Dear Kia Sorento/Sorento HEV/Sorento PHEV Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2023 MY Sorento and Sorento HEV/PHEV vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is an interim notice to keep you informed of Kia’s recall implementation plan and provide you with an update as we work on developing a final remedy. In the meantime, Kia has developed an initial remedy that can be performed immediately to mitigate fire risk. We will send you another letter when the final remedy is available so that you can schedule a dealer appointment to have the final repair performed free of charge at no cost to you. PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Inspect And, If Necessary, Install A New Fuse. This Initial Remedy Will Be Performed Free of Charge At No Cost To You. Kia dealers will install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. When the final remedy becomes available, Kia will send you a follow-up notice. The new fuse installation and the final remedy will both be performed free of charge at no cost to you. The estimated time required to perform the initial remedy will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do In The Interim? • In the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the new fuse installed in your vehicle. • Park your vehicle outdoors and away from other vehicles or structures UNTIL YOU HAVE THE NEW FUSE INSTALLED. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. SC249A – MQ4 – FL2 What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE November 11, 2022 Dear Kia Sorento Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2016-2020 MY Sorento vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is only an interim letter as we work on a remedy. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when a remedy is available so that you can schedule a dealer appointment to have the repair performed free of charge at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. What Should You Do In The Interim? • Park your vehicle outdoors and away from other vehicles or structures until you have this recall performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. SC249A – UMa What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE UPDATE May 8, 2023 Dear Kia Sorento/Sorento HEV/Sorento PHEV Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2023 MY Sorento and Sorento HEV/PHEV vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is an interim notice update to keep you informed of Kia’s recall implementation plan and provide you with an update as we work on developing a final remedy. In the meantime, Kia has developed an initial remedy to mitigate fire risk. We will send you another letter when the final remedy is available so that you can schedule a dealer appointment to have the final repair performed free of charge at no cost to you. PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Inspect And, If Necessary, Install A New Fuse. This Initial Remedy Will Be Performed Free of Charge At No Cost To You. Kia dealers will inspect and, if necessary, install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. When the final remedy becomes available, Kia will send you a follow-up notice. The new fuse installation and the final remedy will be performed free of charge at no cost to you. The estimated time required to perform the initial remedy will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do In The Interim? • Please see the images below to verify if a tow hitch harness is installed on your vehicle: NO HITCH INSTALLED TOW HITCH HARNESS INSTALLED NO FURTHER ACTION REQUIRED AFFECTED BY THIS RECALL! (See Instructions Below) o NO HITCH INSTALLED: If your vehicle is NOT equipped with a tow hitch harness accessory, no further action is required. Note, however, you will need to visit your Kia dealership for verification to have the safety recall closed for your vehicle. o TOW HITCH HARNESS INSTALLED: If your vehicle is equipped with a Genuine Kia tow hitch harness, in the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the new fuse installed in your vehicle. In addition, park your vehicle outdoors and away from other vehicles or structures UNTIL YOU HAVE THE NEW FUSE INSTALLED. We will send you another letter when the final remedy is available. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC249B – MQ4 – FL2 Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE UPDATE May 8, 2023 Dear Kia Sorento Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2016-2020 MY Sorento vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is an interim notice to keep you informed of Kia’s recall implementation plan and provide you with an update as we work on developing a final remedy. In the meantime, Kia has developed an initial remedy that can be performed immediately to mitigate fire risk. We will send you another letter when the final remedy is available so that you can schedule a dealer appointment to have the final repair performed free of charge at no cost to you. PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Inspect And, If Necessary, Install A New Fuse. This Initial Remedy Will Be Performed Free of Charge At No Cost To You. Kia dealers will install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. When the final remedy becomes available, Kia will send you a follow-up notice. The new fuse installation and the final remedy will both be performed free of charge at no cost to you. The estimated time required to perform the initial remedy will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do In The Interim? • In the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the new fuse installed in your vehicle. • Park your vehicle outdoors and away from other vehicles or structures UNTIL YOU HAVE THE NEW FUSE INSTALLED. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. SC249A – UMa – FL2 What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE November 11, 2022 Dear Kia Sportage Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2017-2022 MY Sportage vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is only an interim letter as we work on a remedy. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when the remedy is available so that you can schedule a dealer appointment to have the repair performed free of charge at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. What Should You Do In The Interim? • Please see the images below to verify if a tow hitch harness is installed on your vehicle: NO HITCH INSTALLED TOW HITCH HARNESS INSTALLED NO FURTHER ACTION REQUIRED AFFECTED BY THIS RECALL! (See Instructions Below) o NO HITCH INSTALLED: If your vehicle is NOT equipped with a tow hitch harness accessory, no further action is required. o TOW HITCH HARNESS INSTALLED: If your vehicle is equipped with a Genuine Kia tow hitch harness, in the interest of the safety of your passengers, as well as your own safety, park your vehicle outdoors and away from other vehicles or structures until you have this recall performed. We will send you another letter when a recall remedy is available. SC249B – QL • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card, and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE UPDATE May 8, 2023 Dear Kia Sportage Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2017-2022 MY Sportage vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is an interim notice to keep you informed of Kia’s recall implementation plan and provide you with an update as we work on developing a final remedy. In the meantime, Kia has developed an initial remedy that can be performed immediately to mitigate fire risk. We will send you another letter when the final remedy is available so that you can schedule a dealer appointment to have the final repair performed free of charge at no cost to you. PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Inspect And, If Necessary, Install A New Fuse. This Initial Remedy Will Be Performed Free of Charge At No Cost To You. Kia dealers will install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. When the final remedy becomes available, Kia will send you a follow-up notice. The new fuse installation and the final remedy will both be performed free of charge at no cost to you. The estimated time required to perform the initial remedy will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do In The Interim? • In the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the new fuse installed in your vehicle. • Park your vehicle outdoors and away from other vehicles or structures UNTIL YOU HAVE THE NEW FUSE INSTALLED. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. SC249A – QL – FL2 What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE November 11, 2022 Dear Kia Sorento/Sorento HEV/Sorento PHEV Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2023 MY Sorento and Sorento HEV/PHEV vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is only an interim letter as we work on a remedy. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when a remedy is available so that you can schedule a dealer appointment to have the repair performed free of charge at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. What Should You Do In The Interim? • Please see the images below to verify if a tow hitch harness is installed on your vehicle: NO HITCH INSTALLED TOW HITCH HARNESS INSTALLED NO FURTHER ACTION REQUIRED AFFECTED BY THIS RECALL! (See Instructions Below) o NO HITCH INSTALLED: If your vehicle is NOT equipped with a tow hitch harness accessory, no further action is required. o TOW HITCH HARNESS INSTALLED: If your vehicle is equipped with a Genuine Kia tow hitch harness, in the interest of the safety of your passengers, as well as your own safety, park your vehicle outdoors and away from other vehicles or structures until you have this recall performed. We will send you another letter when a recall remedy is available. SC249B – MQ4 • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE November 11, 2022 Dear Kia Sorento Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2016-2020 MY Sorento vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is only an interim letter as we work on a remedy. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when the remedy is available so that you can schedule a dealer appointment to have the repair performed free of charge at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. What Should You Do In The Interim? • Please see the images below to verify if a tow hitch harness is installed on your vehicle: NO HITCH INSTALLED TOW HITCH HARNESS INSTALLED NO FURTHER ACTION REQUIRED AFFECTED BY THIS RECALL! (See Instructions Below) o NO HITCH INSTALLED: If your vehicle is NOT equipped with a tow hitch harness accessory, no further action is required. o TOW HITCH HARNESS INSTALLED: If your vehicle is equipped with a Genuine Kia tow hitch harness, in the interest of the safety of your passengers, as well as your own safety, park your vehicle outdoors and away from other vehicles or structures until you have this recall performed. We will send you another letter when a recall remedy is available. SC249B – UMa • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE November 11, 2022 Dear Kia Sorento/Sorento HEV/Sorento PHEV Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2023 MY Sorento and Sorento HEV/PHEV vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is only an interim letter as we work on a remedy. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when a remedy is available so that you can schedule a dealer appointment to have the repair performed free of charge at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. What Should You Do In The Interim? • Park your vehicle outdoors and away from other vehicles or structures until you have this recall performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. SC249A – MQ4 What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE UPDATE May 8, 2023 Dear Kia Sportage Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2017-2022 MY Sportage vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is an interim notice update to keep you informed of Kia’s recall implementation plan and provide you with an update as we work on developing a final remedy. In the meantime, Kia has developed an initial remedy to mitigate fire risk. We will send you another letter when the final remedy is available so that you can schedule a dealer appointment to have the final repair performed free of charge at no cost to you. PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Inspect And, If Necessary, Install A New Fuse. This Initial Remedy Will Be Performed Free of Charge At No Cost To You. Kia dealers will inspect and, if necessary, install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. When the final remedy becomes available, Kia will send you a follow-up notice. The new fuse installation and the final remedy will be performed free of charge at no cost to you. The estimated time required to perform the initial remedy will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do In The Interim? • Please see the images below to verify if a tow hitch harness is installed on your vehicle: NO HITCH INSTALLED TOW HITCH HARNESS INSTALLED NO FURTHER ACTION REQUIRED AFFECTED BY THIS RECALL! (See Instructions Below) o NO HITCH INSTALLED: If your vehicle is NOT equipped with a tow hitch harness accessory, no further action is required. o TOW HITCH HARNESS INSTALLED: If your vehicle is equipped with a Genuine Kia tow hitch harness, in the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the new fuse installed in your vehicle. In addition, park your vehicle outdoors and away from other vehicles or structures UNTIL YOU HAVE THE NEW FUSE INSTALLED. We will send you another letter when the final remedy is available. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC249B – QL – FL2 Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card, and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE November 11, 2022 Dear Kia Sportage Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2017-2022 MY Sportage vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. This is only an interim letter as we work on a remedy. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when a remedy is available so that you can schedule a dealer appointment to have the repair performed free of charge at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. What Should You Do In The Interim? • Park your vehicle outdoors and away from other vehicles or structures until you have this recall performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. SC249A – QL What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. GROUP MODEL Safety Recall Campaign 2016-2023MY Multiple Models Listed NUMBER DATE SC249 (Rev 2, 07/26/2023) November 2022 SAFETY RECALL CAMPAIGN TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) This bulletin provides information to inspect certain 2016-2023MY Kia vehicles listed on page 5. To determine whether or not the subject vehicles are equipped with a Genuine Kia Tow Hitch Harness accessory, refer to page 2. If the customer’s vehicle is equipped with a Genuine Kia Tow Hitch Harness accessory, dealers are to replace the tow hitch harness with an improved one, and if necessary, replace the tow hitch harness fuse with a 15A fuse. A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition OFF. Foreign materials and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, increasing the risk of a tow hitch harness module fire. Follow the procedure outlined in this publication to replace the tow hitch harness with an improved one and, if necessary, replace the tow hitch harness fuse with a 15A fuse. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. SUBJECT: To assure complete customer satisfaction, always remember to refer to KDealer+ Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.  NOTICE There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulle tin.  NOTICE This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.  NOTICE TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 2 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: ‘Genuine Kia’ Harness Claim Guidelines: Installation Type Claim Type Campaign VINs Port Installed Option (PIO) Trailer Harness Inspection & 15A Fuse Installation (If necessary) SC249A Dealer Installed Option (DIO) Trailer Harness Inspection & 15A Fuse Installation (If necessary) SC249B Not Installed Inspection Only PIO SC249A Completed Wire Harness Replacement (PNP) SC249C Wire Harness Replacement (WTB) PIO SC249A Open Fuse Inspection (OK) + Wire Harness Replacement (PNP) SC249D Fuse Inspection (NG) + Wire Harness Replacement (PNP) Fuse Inspection (OK) + Wire Harness Replacement (WTB) Fuse Inspection (NG) + Wire Harness Replacement (WTB) DIO SC249B Completed Wire Harness Replacement (PNP) SC249E Wire Harness Replacement (WTB) Inspection Only DIO SC249B Open Fuse Inspection (OK) + Wire Harness Replacement (PNP) SC249F Fuse Inspection (NG) + Wire Harness Replacement (PNP) Fuse Inspection (OK) + Wire Harness Replacement (WTB) Fuse Inspection (NG) + Wire Harness Replacement (WTB) Inspection Only SC24 SC2499 A/B will remain active with an ‘effective to’ date of A/B will remain active with an ‘effective to’ date of 77//2266/2023/2023 to complete/close campaignto complete/close campaign. . VINs that have had the repair performed on or prior to VINs that have had the repair performed on or prior to this date,this date, will still be able to submit their will still be able to submit their claims. claims. Claims on or after Claims on or after 77//2266/2023 are required to be completed by performing SC24/2023 are required to be completed by performing SC2499 C/D/E/FC/D/E/F..   IMPORTANTIMPORTANT Page 3 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) Tow Hitch Inspection Procedure: SC249E and SC249F 1. Inspect the rear of the vehicle (SC249E&F). • Vehicle is not equipped with a ‘Genuine Kia’ Trailer Tow Hitch Harness. No further action is required. Claim as: (SC249A Completed) A5222R14 (SC249B Open) A5212R18 • Vehicle is equipped with a ‘Genuine Kia’ Trailer Tow Hitch Harness. Proceed to inspect the applicable fuse based on the trailer harness type as indicated on pages 4-5. TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 4 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: Fuse Inspection and Replacement Procedure: (Plug and Play Type) SC249D and SC249F Certain Sorento (UMa, MQ4a, MQ4 P/HEV) 1. 2. Remove the junction box cover. Locate the TRAILER fuse. Note: If the vehicle is NOT equipped with a ‘Plug and Play Tow Hitch Trailer Harness, proceed to page 5 to inspect the fuse secured next to the junction box. 3. Is the vehicle equipped with a 15A fuse? • If a 15A fuse is installed (OK), proceed to step 7. • If a 15A fuse is not installed (NG), replace the existing fuse with the 15A fuse and proceed to step 4. 4. Confirm the 15A fuse is securely installed. 5. 6. 7. 8. Clean the inner surface of the junction box cover using a clean cloth. Adhere the 15A fuse decal to the inside of the junction box cover TRAILER fuse location shown. Reinstall the junction box cover. Proceed to the ‘Tow Hitch Harness Replacement Procedure’ based on the trailer harness type as indicated in the table on page 6. Page 5 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) Fuse Inspection and Replacement Procedure: (Wire to Battery Type) SC249D and SC249F All Sportage (QL) and certain Sorento (UMa, MQ4a, MQ4 P/HEV) 1. 2. Open the hood. Locate the ‘Wired to Battery’ (WTB) Trailer Tow Hitch Trailer Harness (A) secured next to the junction box (B). If equipped. 3. 4. Remove the fuse holder cover/cap (C). Is the vehicle equipped with a 15A fuse? • If a 15A fuse is installed (OK), proceed to step 6. • If a 15A fuse is not installed (NG), replace it with a 15A ATO/ATC fuse*. *Locally sourced from a reputable automotive parts supplier. 5. 6. Confirm the 15A fuse is installed. Reinstall the fuse holder cover/cap (C). Proceed to the ‘Tow Hitch Harness Replacement Procedure’ based on the trailer harness type as outlined in the table on page 6. A+ B+ C+ TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 6 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: Refer to the table below to proceed to the appropriate ‘Tow Hitch Harness Replacement Procedure’. Model Type Procedure Page UMa Plug and Play Tow Hitch Harness Replacement 7 MQ4a, MQ4 P/HEV 9 UMa Wired to Battery 11 MQ4a, MQ4 P/HEV 15 QL 18 All N/A Trailer Lighting Function Check List 23 Page 7 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) Tow Hitch Harness Replacement Procedure: (Plug and Play Type) Sorento (UMa) 1. Disconnect negative (-) battery terminal. 2. Open the cargo floor storage to lower and remove the spare tire. 3. Remove the push-clips and bolts to remove driver’s side rear bumper aero undercover (A). 4. Disconnect the 2-pin (B) and 6-pin (C) prewire connectors. 5. Loosen to the two (2) nuts to remove the 4-pin tow hitch harness connector (D). A C+ B Tightening torque for Tightening torque for harness connector (D)harness connector (D):: 12 12.0 .0 lbf.inlbf.in ((1.361.36 N.m)N.m) D TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 8 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: 6. Using a diagonal plier, cut the five (5) zip-ties securing the tow hitch harness (E) to the vehicle located in the center of the rear bumper. Note: High visibility zip-ties in photos are used for visibility purposes only. Actual zip-ties in the vehicle will be black. 7. Using a diagonal plier, cut the two (2) zip-ties securing the tow hitch harness (E) to the vehicle located underneath the aero undercover (A). 8. Remove the tow hitch harness. 9. Refer to the Kia Genuine Accessories Information Tow Hitch Harness Plug-n-Play Instruction Sheet on KGIS to install the new tow hitch harness. 10. Reinstall all removed parts in reverse order of removal. 11. Proceed to page 23 to perform the trailer lighting Function Check List below and confirm normal operation. E Page 9 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) Tow Hitch Harness Replacement Procedure: (Plug and Play Type) Sorento (MQ4 P/HEV, MQ4a) 1. Disconnect negative (-) battery terminal. 2. Open the cargo floor storage to lower and remove the spare tire. 3. Remove the clips to remove the driver’s aero undercover (A). 4. Loosen to the two (2) nuts to remove the 4-pin tow hitch harness connector (B). 5. Disconnect the 12-pin tow hitch harness connector (C). A Tightening torque for Tightening torque for harness connector (B)harness connector (B):: 12 12.0 .0 lbf.inlbf.in ((1.361.36 N.m)N.m) B C TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 10 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: 6. Using a diagonal plier, cut the three (3) zip-ties securing the tow hitch harness (D) to the vehicle located in the center of the rear bumper. Note: High visibility zip-ties in photos are used for visibility purposes only. Actual zip-ties in the vehicle will be black. 7. Using a diagonal plier, cut the two (2) zip-ties securing the tow hitch harness module (E) to the vehicle located underneath the aero undercover (A). 8. Refer to Kia Genuine Accessory Information Tow Hitch Harness Isheet on KGIS to install the tow hitch harness. 9. Reinstall all removed parts in reverse order of removal. 10. Proceed to page 23 to perform the trailer lighting Function Check List below and confirm normal operation. 11. Confirm normal vehicle operation. D E Page 11 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) Tow Hitch Harness Replacement Procedure: (Wired to Battery Type) Sorento (UMa) 1. Disconnect negative (-) battery terminal. 2. Open the cargo floor storage to lower and remove the spare tire. 3. Remove both left and right rear combination lamps (A) by referring to “Body Electrical System → Lighting System → Rear combination lamp → Repair procedures” in the applicable Shop Manual on KGIS. 4a. 4b. 4c. 4d. Using a diagonal plier, cut the zip-tie securing tow hitch harness to the vehicle harness. Remove the foam tape covering the connectors. Disconnect the tow hitch harness from rear combination lamp harness. Push the tow hitch harness down into the rear bumper. 5. Remove the push-clips and bolts to remove driver’s side rear bumper aero undercover (B). A B TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 12 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: 6. Disconnect the 1-pin tow hitch harness battery harness connector (C). Note: This procedure only requires the replacement of the rear section of the harness. 7. Disconnect the 4-pin trailer connector (D) from the tow hitch. 8. Using a diagonal plier, cut the three (3) zip-ties securing the tow hitch harness (E) to the vehicle located in the center of the rear bumper. Note: High visibility zip-ties in photos are used for visibility purposes only. Actual zip-ties in the vehicle will be black. 9. Using a diagonal plier, cut the three (3) zip-ties securing the tow hitch harness module to the vehicle located in the center of the rear bumper. C D E Page 13 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) 10. Using a diagonal plier, cut the two (2) zip-ties securing the tow hitch harness to the vehicles wire harness located underneath the aero undercover (B). 11. Remove the tow hitch harness ground bolt (F) from the spare tire hoist assembly. 12. Pull down to remove the tow hitch harness. 13. Refer to Kia Genuine Accessory Information Tow Hitch Harness – Battery Instruction Sheet on KGIS to install the new tow hitch harness. 14. Wrap the tow hitch harness connector with the included foam tape, as shown. F TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 14 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: 15. Secure the tow hitch harness connector with an included zip-tie, as shown. 16. Reinstall all removed parts in reverse order of removal. 17. Proceed to page 23 to perform the Trailer Lighting Function Check List below and confirm normal operation. 18. Confirm normal vehicle operation. Page 15 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) Tow Hitch Harness Replacement Procedure: (Wired to Battery Type) Sorento (MQ4 P/HEV, MQ4a) 1. Disconnect negative (-) battery terminal. 2. Open the cargo floor storage to lower and remove the spare tire. 3. Remove both left and right rear combination lamps (A) by referring to “Body Electrical System → Lighting System → Rear combination lamp → Repair procedures” in the applicable Shop Manual on KGIS. 4a. 4b. 4c. Using a diagonal plier, cut the zip-tie securing the tow hitch harness (B) to the rear combination lamp harness. Disconnect the tow hitch harness (C) from the rear combination lamp harness. Push the tow hitch harness (C) down into the bumper area. 5. Remove the to remove the driver’s aero undercover (D). A B D C TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 16 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: 6. Using a diagonal plier, cut the one (1) or two (2) zip-ties(s) bundling the tow hitch harness (B) excess located under the aero undercover (C). Note: High visibility zip-ties in photos are used for visibility purposes only. Actual zip-ties in the vehicle will be black. 7 Using a diagonal plier, cut the two (2) zip-ties securing the tow hitch harness module to the vehicle located under the aero undercover (C). 9 Disconnect the 1-pin tow hitch harness connector (E). Note: This procedure only requires the replacement of the rear section of the harness. 10 Using a diagonal plier, cut the three (3) zip-ties securing the tow hitch harness module to the vehicle located in the center of the rear bumper. 11. Loosen to the two (2) nuts to remove the 4-pin tow hitch harness connector (F). E Tightening torque for Tightening torque for harness connector (F)harness connector (F):: 12 12.0 .0 lbf.inlbf.in ((1.361.36 N.m)N.m) F Page 17 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) 12. Remove the tow hitch harness ground bolt (G) from the spare tire hoist assembly. 13. Refer to Kia Genuine Accessory Information Tow Hitch Harness Isheet on KGIS to install the tow hitch harness. 14. Reinstall all removed parts in reverse order of removal. 15. Proceed to page 23 to perform the Trailer Lighting Function Check List below and confirm normal operation. 16. Confirm normal vehicle operation. G TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 18 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: Tow Hitch Harness Replacement Procedure: (Wired to Battery Type) Sportage (QL) 1. Disconnect negative (-) battery terminal. 2. Remove luggage side trim (A) by referring to “Body (Interior and Exterior) → Interior Trim → Luggage Side Trim → Repair procedures” in the applicable Shop Manual on KGIS. 3. Remove left rear combination lamp (B) by referring to “Body Electrical System → Lighting System → Rear combination lamp → Repair procedures” in the applicable Shop Manual on KGIS 4a. 4b. Using a diagonal plier, cut the zip-tie securing the tow hitch harness (C) to the rear combination lamp harness. Push the tow hitch harness (C) down into the rear bumper. 5. Remove the jack (D), if equipped. A B C D Page 19 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) 6. 7. 8. Loosen the nut (E) to remove the tow hitch harness (C) ground wire (F). Remove the foam tape securing the harness to the body of the vehicle. Using a diagonal plier, cut the three (3) zip-ties securing the tow hitch harness (C) to the vehicles wire harness located behind the rear transverse trim. Note: High visibility zip-ties in photos are used for visibility purposes only. Actual zip-ties in the vehicle will be black. 9. Disconnect the 12-pin tow hitch harness connector (G). 10. Disconnect the 4-pin tow hitch harness connector (H). 11. Remove the to remove the drivers and passengers side plastic cover (I). Note: Remove the rear mudguard, if equipped. E F C G H I TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 20 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: 12. Loosen the five (5) bolts to remove the driver side undercover (J). 14. Disconnect the 1-pin connector (K) of the tow hitch harness. Note: This procedure only requires the replacement of the rear section of the harness. 15. Using a diagonal plier, cut the eight (8) zip-ties securing the tow hitch harness to the vehicle. 16. Disconnect the push-style zip-tie (L). J K L Page 21 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) 17. Disconnect the tow hitch harness from the two (2) brake line clips. 18. Disconnect the 12-pin connector (M). 19. Using a utility knife or razor blade, carefully cut the zip-tie attaching the tow hitch harness to the vehicle located in the center of the rear bumper. 20. Lower the vehicle. 21. From the inside of the vehicle, pull the out the tow hitch harness through the body plug/wire harness grommet (O). M O Use extreme caution when removing Use extreme caution when removing zip zip–tietie as sharp blades can causeas sharp blades can cause serious injury serious injury.. WARNINGWARNING TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 22 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: 22. Refer to Kia Genuine Accessory Information Tow Hitch Harness Instruction Sheet on KGIS to install the new tow hitch harness. 23. Reinstall all removed parts in reverse order of removal. 24. Proceed to page 23 to perform the Trailer Lighting Function Check List below and confirm normal operation. 25. Confirm normal vehicle operation. Page 23 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) Trailer Lighting Function Check List TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 24 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: AFFECTED VEHICLE RANGE: MY Model Production Date Range 21-23 Sorento (MQ4a) September 10, 2020 to September 12, 2022 22-23 Sorento HEV, PHEV (MQ4 P/HEV) September 2, 2020 to August 31, 2022 17-22 Sportage (QL) December 10, 2015 to December 7, 2021 16-20 Sorento (UMa) October 27, 2014 to November 4, 2020 REQUIRED TOOL: Tool Name Figure Comments 4-Pin Trailer Light Wire Circuit Tester Locally Sourced REQUIRED PART: *Locally sourced from a reputable automotive parts supplier. Model Part Name Part Number Figure Qty. All 15A Fuse & Label Kit (Plug & Play Type) 18790 04930QQK 1 All 15A ATO/ATC Fuse* (Wire to Battery Type) N/A 1 UMa Tow Hitch Harness (Plug & Play Type) C6F61 AU100QQK N/A 1 UMa Tow Hitch Harness (Wire to Battery Type) C6F61 AU000QQK N/A 1 QL Tow Hitch Harness (Wired to Battery Type) D9F61 AU000QQK N/A 1 MQ4a MQ4 P/HEV Tow Hitch Harness (Plug & Play Type) R5F61 AU300QQK N/A 1 MQ4a MQ4 P/HEV Tow Hitch Harness (Wired to Battery Type) R5F61 AU400QQK N/A 1 Page 25 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) WARRANTY INFORMATION: SC249C (PIO) – PNP N Code: N99 C Code: C99 Note: Refer to Warranty Bulletin 2022-40 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 16MY (UMa) R C6061 ADUSH 0 (SC249C) Tow Hitch Harness Replacement (PIO Equipped Plug & Play) A5232RR2 0.6 M/H C6F61 AU100QQK 1 17-20MY (UMa) C6061 ADUSG A5232RR3 21-23MY (MQ4a) R5F61 AU100 A5232RR4 0.6 M/H R5F61 AU300QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5232RR5 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC249249 when accessing the when accessing the KDealer+ systemKDealer+ system..   NOTICENOTICE TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 26 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: WARRANTY INFORMATION: SC249C (PIO) – WTB N Code: N99 C Code: C99 Note: Refer to Warranty Bulletin 2022-40 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 16MY (UMa) R C6061 ADUSH 0 (SC249C) Tow Hitch Harness Replacement (PIO Equipped Wired to Battery) A5233RR2 0.8 M/H C6F61 AU000QQK 1 17-20MY (UMa) C6061 ADUSG A5233RR3 21-23MY (MQ4a) R5F61 AU100 A5233RR4 0.9 M/H R5F61 AU400QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5233RR5 17-22MY (QL) D9061 ADUSA A5233RR6 1.2 M/H D9F61 AU000QQK VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC249249 when accessing the when accessing the KDealer+ systemKDealer+ system..   NOTICENOTICE Page 27 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) WARRANTY INFORMATION: SC249D (PIO) – PNP N Code: N99 C Code: C99 Note: For labor operations A5232R10 – A5232R13, use sublet code ‘X1’ with a maximum allowed amount of $1.80 for 15 AMP ATO or ATC fuse. The fuse must be locally sourced from a reputable automotive parts supplier. Refer to Warranty Bulletin 2022-40 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 16MY (UMa) R C6061 ADUSH 0 (SC249D) Fuse Inspection (OK) + Tow Hitch Harness Replacement (PIO Equipped Plug & Play) A5232RR6 0.6 M/H C6F61 AU100QQK 1 17-20MY (UMa) C6061 ADUSG A5232RR7 21-23MY (MQ4a) R5F61 AU100 A5232RR8 0.6 M/H R5F61 AU300QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5232RR9 16MY (UMa) R C6061 ADUSH 0 (SC249D) Fuse Inspection (NG) + Tow Hitch Harness Replacement (PIO Equipped Plug & Play) A5232R10 0.6 M/H C6F61 AU100QQK and 18790 04930QQK 1 17-20MY (UMa) C6061 ADUSG A5232R11 21-23MY (MQ4a) R5F61 AU100 A5232R12 0.6 M/H R5F61 AU300QQK and 18790 04930QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5232R13 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC249249 when accessing the when accessing the KDealer+ systemKDealer+ system..   NOTICENOTICE TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 28 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: WARRANTY INFORMATION: SC249D (PIO) – WTB N Code: N99 C Code: C99 Note: For labor operations A5233R12 – A5233R16, use sublet code ‘X1’ with a maximum allowed amount of $1.80 for 15 AMP ATO or ATC fuse. The fuse must be locally sourced from a reputable automotive parts supplier. Refer to Warranty Bulletin 2022-40 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 16MY (UMa) R C6061 ADUSH 0 (SC249D) Fuse Inspection (OK) + Tow Hitch Harness Replacement (PIO Equipped Wired to Battery) A5233RR7 0.8 M/H C6F61 AU000QQK 1 17-20MY (UMa) C6061 ADUSG A5233RR8 21-23MY (MQ4a) R5F61 AU100 A5233RR9 0.9 M/H R5F61 AU400QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5233R10 17-22MY (QL) D9061 ADUSA A5233R11 1.2 M/H D9F61 AU000QQK 16MY (UMa) R C6061 ADUSH 0 (SC249D) Fuse Inspection (NG) + Tow Hitch Harness Replacement (PIO Equipped Wired to Battery) A5233R12 0.8 M/H C6F61 AU000QQK 1 17-20MY (UMa) C6061 ADUSG A5233R13 21-23MY (MQ4a) R5F61 AU100 A5233R14 0.9 M/H R5F61 AU400QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5233R15 17-22MY (QL) D9061 ADUSA A5233R16 1.2 M/H D9F61 AU000QQK VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC249249 when accessing the when accessing the KDealer+ systemKDealer+ system..   NOTICENOTICE Page 29 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) WARRANTY INFORMATION: SC249E (DIO) – PNP N Code: N99 C Code: C99 Note: Refer to Warranty Bulletin 2022-40 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 16MY (UMa) R C6061 ADUSH 0 (SC249E) Tow Hitch Harness Replacement (DIO Equipped Plug & Play) A5222RR2 0.6 M/H C6F61 AU100QQK 1 17-20MY (UMa) C6061 ADUSG A5222RR3 21-23MY (MQ4a) R5F61 AU100 A5222RR4 0.6 M/H R5F61 AU300QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5222RR5 16MY (UMa) R C6061 ADUSH 0 (SC249E) No Tow Hitch or Non-Genuine Kia Tow Hitch Installed Does Not Apply A5222R14 0.1 M/H N/A 0 17-20MY (UMa) C6061 ADUSG 21-23MY (MQ4a) R5F61 AU100 22-23MY (MQ4 P/HEV) R5F61 AU200 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC249249 when accessing the when accessing the KDealer+ systemKDealer+ system..   NOTICENOTICE TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 30 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: WARRANTY INFORMATION: SC249E (DIO) – WTB N Code: N99 C Code: C99 Note: Refer to Warranty Bulletin 2022-40 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 16MY (UMa) R C6061 ADUSH 0 (SC249E) Tow Hitch Harness Replacement (DIO Equipped Wired to Battery) A5212RR3 0.8 M/H C6F61 AU000QQK 1 17-20MY (UMa) C6061 ADUSG A5212RR4 21-23MY (MQ4a) R5F61 AU100 A5212RR5 0.9 M/H R5F61 AU400QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5212RR6 17-22MY (QL) D9061 ADUSA A5212RR7 1.2 M/H D9F61 AU000QQK 16MY (UMa) R C6061 ADUSH 0 (SC249E) No Tow Hitch or Non-Genuine Kia Tow Hitch Installed Does Not Apply A5222R14 0.1 M/H N/A 0 17-20MY (UMa) C6061 ADUSG 21-23MY (MQ4a) R5F61 AU100 22-23MY (MQ4 P/HEV) R5F61 AU200 17-22MY (QL) D9061 ADUSA VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC249249 when accessing the when accessing the KDealer+ systemKDealer+ system..   NOTICENOTICE Page 31 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 TRAILER TOW HITCH HARNESS SUBJECT: INSPECTION & REPLACEMENT (SC249) WARRANTY INFORMATION: SC249F (DIO) – PNP N Code: N99 C Code: C99 Note: For labor operations A5222R10 – A5222R13, use sublet code ‘X1’ with a maximum allowed amount of $1.80 for 15 AMP ATO or ATC fuse. The fuse must be locally sourced from a reputable automotive parts supplier. Refer to Warranty Bulletin 2022-40 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 16MY (UMa) R C6061 ADUSH 0 (SC249F) Fuse Inspection (OK) + Tow Hitch Harness Replacement (DIO Equipped Plug & Play) A5222RR6 0.6 M/H C6F61 AU100QQK 1 17-20MY (UMa) C6061 ADUSG A5222RR7 21-23MY (MQ4a) R5F61 AU100 A5222RR8 0.6 M/H R5F61 AU300QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5222RR9 16MY (UMa) R C6061 ADUSH 0 (SC249F) Fuse Inspection (NG) + Tow Hitch Harness Replacement (DIO Equipped Plug & Play) A5222R10 0.6 M/H C6F61 AU100QQK and 18790 04930QQK 1 17-20MY (UMa) C6061 ADUSG A5222R11 21-23MY (MQ4a) R5F61 AU100 A5222R12 0.6 M/H R5F61 AU300QQK and 18790 04930QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5222R13 16MY (UMa) R C6061 ADUSH 0 (SC249F) No Tow Hitch or Non-Genuine Kia Tow Hitch Installed Does Not Apply A5212R18 0.1 M/H N/A 0 17-20MY (UMa) C6061 ADUSG 21-23MY (MQ4a) R5F61 AU100 22-23MY (MQ4 P/HEV) R5F61 AU200 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC249249 when accessing the when accessing the KDealer+ systemKDealer+ system..   NOTICENOTICE TRAILER TOW HITCH HARNESS INSPECTION & REPLACEMENT (SC249) Page 32 of 32 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC249 (Rev 2) Multiple Models November 2022 SUBJECT: WARRANTY INFORMATION: SC249F (DIO) – WTB N Code: N99 C Code: C99 Note: For labor operations A5212R13 – A5212R17, use sublet code ‘X1’ with a maximum allowed amount of $1.80 for 15 AMP ATO or ATC fuse. The fuse must be locally sourced from a reputable automotive parts supplier. Refer to Warranty Bulletin 2022-40 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 16MY (UMa) R C6061 ADUSH 0 (SC249F) Fuse Inspection (OK) Tow Hitch Harness Replacement (DIO Equipped Wired to Battery) A5212RR8 0.8 M/H C6F61 AU000QQK 1 17-20MY (UMa) C6061 ADUSG A5212RR9 21-23MY (MQ4a) R5F61 AU100 A5212R10 0.9 M/H R5F61 AU400QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5212R11 17-22MY (QL) D9061 ADUSA A5212R12 1.2 M/H D9F61 AU000QQK 16MY (UMa) R C6061 ADUSH 0 (SC249F) Fuse Inspection (NG) + Tow Hitch Harness Replacement (DIO Equipped Wired to Battery) A5212R13 0.8 M/H C6F61 AU000QQK 1 17-20MY (UMa) C6061 ADUSG A5212R14 21-23MY (MQ4a) R5F61 AU100 A5212R15 0.9 M/H R5F61 AU400QQK 22-23MY (MQ4 P/HEV) R5F61 AU200 A5212R16 17-22MY (QL) D9061 ADUSA A5212R17 1.2 M/H D9F61 AU000QQK 16MY (UMa) R C6061 ADUSH 0 (SC249F) No Tow Hitch or Non-Genuine Kia Tow Hitch Installed Does Not Apply A5212R18 0.1 M/H N/A 0 17-20MY (UMa) C6061 ADUSG 21-23MY (MQ4a) R5F61 AU100 22-23MY (MQ4 P/HEV) R5F61 AU200 17-22MY (QL) D9061 ADUSA VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC249249 when accessing the when accessing the KDealer+ systemKDealer+ system..   NOTICENOTICE

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) FOLLOW-UP NOTICE July 27, 2023 Dear Kia Sportage Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2017-2022 MY Sportage vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. The final remedy is now available for your vehicle. If you did not have the initial remedy performed, it will be performed at the same time as the final remedy. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Replace the Tow Hitch Harness Module Free of Charge At No Cost to You. In Addition, Kia Will Install A New Fuse (If Not Previously Done) Free of Charge At No Cost To You. If you had the initial remedy completed (fuse replacement): Kia dealers will replace the tow hitch harness module. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. If you have not had the initial remedy completed: Kia dealers will replace the tow hitch harness module. In addition, Kia dealers will install a new fuse with a different capacity to address the fire risk while the vehicle is in operation or parked. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) to two (2) hours. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the recall performed on your vehicle. • Park your vehicle outdoors and away from other vehicles or structures until you have the recall performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 SC249CD – QL – FL3 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. REQUEST FOR REIMBURSEMENT FORM 2016-2022 MY SORENTO, 2021-2023 MY SORENTO HEV, 2022-2023 MY SORENTO PHEV, AND 2017-2022 MY SPORTAGE VEHICLES TOW HITCH HARNESS – SAFETY RECALL CAMPAIGN (SC249) If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Kia Customer Care Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired  Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) FOLLOW-UP NOTICE July 27, 2023 Dear Kia Sportage Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2017-2022 MY Sportage vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. The final remedy is now available for your vehicle if it is equipped with a Genuine Kia tow hitch harness accessory. If you did not have the initial remedy performed, it will be performed at the same time as the final remedy. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Inspect And, If Necessary, Replace the Tow Hitch Harness Module Free of Charge At No Cost To You. In Addition, Kia Will Install A New Fuse (If Not Previously Done) Free of Charge At No Cost To You. If you had the initial remedy completed (fuse replacement): Kia dealers will inspect and, if necessary, replace the tow hitch harness module. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. If you have not had the initial remedy completed: Kia dealers will inspect and, if necessary, replace the tow hitch harness module. In addition, Kia dealers will install a new fuse with a different capacity to address the fire risk while the vehicle is in operation or parked. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) to two (2) hours. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the recall performed on your vehicle. • Park your vehicle outdoors and away from other vehicles or structures until you have the recall performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 SC249D – QL – FL3 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card, and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. REQUEST FOR REIMBURSEMENT FORM 2016-2022 MY SORENTO, 2021-2023 MY SORENTO HEV, 2022-2023 MY SORENTO PHEV, AND 2017-2022 MY SPORTAGE VEHICLES TOW HITCH HARNESS – SAFETY RECALL CAMPAIGN (SC249) If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Kia Customer Care Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired  Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) FOLLOW-UP NOTICE July 31, 2023 Dear Kia Sorento Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2016-2020 MY Sorento vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. The final remedy is now available for your vehicle if it is equipped with a Genuine Kia tow hitch harness accessory. If you did not have the initial remedy performed, it will be performed at the same time as the final remedy. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Inspect And, If Necessary, Replace the Tow Hitch Harness Module Free of Charge At No Cost To You. In Addition, Kia Will Install A New Fuse (If Not Previously Done) Free of Charge At No Cost To You. If you had the initial remedy completed (fuse replacement): Kia dealers will inspect and, if necessary, replace the tow hitch harness module. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. If you have not had the initial remedy completed: Kia dealers will inspect and, if necessary, replace the tow hitch harness module. In addition, Kia dealers will install a new fuse with a different capacity to address the fire risk while the vehicle is in operation or parked. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) to two (2) hours. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the recall performed on your vehicle. • Park your vehicle outdoors and away from other vehicles or structures until you have the recall performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 SC249EF – UMa – FL3 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. REQUEST FOR REIMBURSEMENT FORM 2016-2022 MY SORENTO, 2021-2023 MY SORENTO HEV, 2022-2023 MY SORENTO PHEV, AND 2017-2022 MY SPORTAGE VEHICLES TOW HITCH HARNESS – SAFETY RECALL CAMPAIGN (SC249) If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Kia Customer Care Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired  Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V703) This notice applies to your vehicle: (Insert VIN) FOLLOW-UP NOTICE July 31, 2023 Dear Kia Sorento Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2016-2020 MY Sorento vehicles equipped with a Genuine Kia tow hitch harness accessory. The defect can cause a fire, increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. The final remedy is now available for your vehicle. If you did not have the initial remedy performed, it will be performed at the same time as the final remedy. What Is The Problem? A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Debris and moisture contamination on the tow hitch harness module printed circuit board (PCB) may cause an electrical short circuit, increasing the risk of a fire. A fire increases the risk of injury. Kia Will Replace the Tow Hitch Harness Module Free of Charge At No Cost to You. In Addition, Kia Will Install A New Fuse (If Not Previously Done) Free of Charge At No Cost To You. If you had the initial remedy completed (fuse replacement): Kia dealers will replace the tow hitch harness module. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) hour. We recommend scheduling a service appointment to minimize your inconvenience. If you have not had the initial remedy completed: Kia dealers will replace the tow hitch harness module. In addition, Kia dealers will install a new fuse with a different capacity to address the fire risk while the vehicle is in operation or parked. This recall will be performed free of charge at no cost to you. The estimated time required to perform the recall will be approximately one (1) to two (2) hours. We recommend scheduling a service appointment to minimize your inconvenience. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, contact your authorized Kia dealer to schedule a service appointment to have the recall performed on your vehicle. • Park your vehicle outdoors and away from other vehicles or structures until you have the recall performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 SC249CD – UMa – FL3 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed below. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. REQUEST FOR REIMBURSEMENT FORM 2016-2022 MY SORENTO, 2021-2023 MY SORENTO HEV, 2022-2023 MY SORENTO PHEV, AND 2017-2022 MY SPORTAGE VEHICLES TOW HITCH HARNESS – SAFETY RECALL CAMPAIGN (SC249) If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Kia Customer Care Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired  Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $

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SC249 July 24, 2023 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS This is a follow-up notice to advise that the final remedy is now available. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain vehicles equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America: • 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, • 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, • 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and • 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. A fire increases the risk of injury. Kia will notify potentially affected owners regardless of whether their vehicle was equipped with a tow hitch harness as a port installed option (PIO) in an effort to capture those vehicles that may have had a tow hitch harness installed as a dealer installed option (DIO). If the customer had the initial remedy completed (fuse replacement): Kia dealers will replace the tow hitch harness module. If the customer has not had the initial remedy completed: Kia dealers will replace the tow hitch harness module. In addition, Kia dealers will install a new fuse with a different capacity to address the fire risk while the vehicle is in operation or parked. As a reminder, Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com. Enclosed you will find a copy of the follow-up owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail follow-up notices to the affected vehicle owners beginning on July 27, 2023. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall Campaign represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department Enclosures FOLLOW-UP NOTICE

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SC249 May 5, 2023 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS This is an interim notice to keep you informed of Kia’s recall implementation plan and provide you with an update as we work on developing a final remedy. In the meantime, Kia has developed an initial remedy to mitigate fire risk. Kia will send you another notice when a final remedy is available. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain vehicles equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. • 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, • 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, • 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and • 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. A fire increases the risk of injury. Kia will notify potentially affected owners regardless of whether their vehicle was equipped with a tow hitch harness as a port installed option (PIO) in effort to capture those vehicles that may have had a tow hitch harness installed as a dealer installed option (DIO). Kia dealers will inspect and, if necessary, install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. When the final remedy becomes available, Kia will send a follow-up notice to dealers and customers. The new fuse installation and the final remedy will be performed free of charge at no cost to the customer. Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com when a remedy is available. Enclosed you will find a copy of the interim notice update owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail interim notice update to the affected vehicle owners beginning on May 8, 2023. A follow-up notice will be mailed once a final remedy becomes available. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall Campaign represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department Enclosures INTERIM NOTICE UPDATE

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SC249 November 9, 2022 ATTENTION: ALL DEALER PRINCIPALS This is an interim notice as we work on identifying the cause and developing a remedy. The purpose of this communication is to keep you informed of Kia‘s recall implementation plan. Kia will send you another notice when a remedy is available. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain vehicles equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. • 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, • 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, • 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and • 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. A fire increases the risk of injury. Kia will notify potentially affected owners regardless of whether their vehicle was equipped with a tow hitch harness as a port installed option (PIO) in effort to capture those vehicles that may have had a tow hitch harness installed as a dealer installed option (DIO). Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. Your Service Manager was sent a copy of the interim owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start mailing interim notices to the affected vehicle owners beginning on November 11, 2022. A follow-up notice will be mailed once a remedy becomes available. What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures INTERIM NOTICE

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SC249 July 24, 2023 ATTENTION: ALL DEALER PRINCIPALS This is a follow-up notice to advise that the final remedy is now available. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain vehicles equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. • 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, • 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, • 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and • 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. A fire increases the risk of injury. Kia will notify potentially affected owners regardless of whether their vehicle was equipped with a tow hitch harness as a port installed option (PIO) in an effort to capture those vehicles that may have had a tow hitch harness installed as a dealer installed option (DIO). If the customer had the initial remedy completed (fuse replacement): Kia dealers will replace the tow hitch harness module. If the customer has not had the initial remedy completed: Kia dealers will replace the tow hitch harness module. In addition, Kia dealers will install a new fuse with a different capacity to address the fire risk while the vehicle is in operation or parked. As a reminder, Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. Your Service Manager was sent a copy of the follow-up owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will mail follow-up notices to the affected vehicle owners beginning on July 27, 2023. What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures FOLLOW-UP NOTICE

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SC249 November 9, 2022 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS This is an interim notice as we work on identifying the cause and developing a remedy. The purpose of this communication is to keep you informed of Kia‘s recall implementation plan. Kia will send you another notice when a remedy is available. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain vehicles equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. • 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, • 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, • 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and • 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. A fire increases the risk of injury. Kia will notify potentially affected owners regardless of whether their vehicle was equipped with a tow hitch harness as a port installed option (PIO) in effort to capture those vehicles that may have had a tow hitch harness installed as a dealer installed option (DIO). Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com when a remedy is available. Enclosed you will find a copy of the interim owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail interim notices to the affected vehicle owners beginning on November 11, 2022. A follow-up notice will be mailed once a remedy becomes available. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall Campaign represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department Enclosures INTERIM NOTICE

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SC249 May 5, 2023 ATTENTION: ALL DEALER PRINCIPALS This is an interim notice to keep you informed of Kia’s recall implementation plan and provide you with an update as we work on developing a final remedy. In the meantime, Kia has developed an initial remedy to mitigate fire risk. Kia will send you another notice when a final remedy is available. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain vehicles equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. • 2016-2022 MY Sorento vehicles manufactured from October 27, 2014 to September 12, 2022, • 2021-2023 MY Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022, • 2022-2023 MY Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022, and • 2017-2022 MY Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. A fire increases the risk of injury. Kia will notify potentially affected owners regardless of whether their vehicle was equipped with a tow hitch harness as a port installed option (PIO) in effort to capture those vehicles that may have had a tow hitch harness installed as a dealer installed option (DIO). Kia dealers will inspect and, if necessary, install a new fuse with a different capacity, as an initial remedy, to mitigate fire risk. When the final remedy becomes available, Kia will send a follow-up notice to dealers and customers. The new fuse installation and the final remedy will be performed free of charge at no cost to the customer. Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. Your Service Manager was sent a copy of the interim notice update owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start mailing interim update notices to the affected vehicle owners beginning on May 8, 2023. A follow-up notice will be mailed once a remedy becomes available. What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures INTERIM NOTICE UPDATE

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-703 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia America, Inc. Submission Date : APR 24, 2023 NHTSA Recall No. : 22V-703 Manufacturer Recall No. : SC249 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 70,887 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2016-2022 Kia Sorento Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2016-2022 model year Sorento vehicles manufactured from October 27, 2014 to September 12, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : OCT 27, 2014 – SEP 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-703 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Kia Sorento Hybrid (HEV) Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : Certain 2021-2023 model year Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : SEP 02, 2020 – AUG 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2023 Kia Sorento Plug-In Hybrid (PHEV) Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : Certain 2022-2023 model year Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : JUN 29, 2021 – AUG 30, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-703 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2017-2022 Kia Sportage Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2017-2022 Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : DEC 10, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A fire increases the risk of injury Description of the Cause : Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB). Kia is still investigating origin of PCB contamination. Identification of Any Warning that can Occur : None. Involved Components : Part 573 Safety Recall Report 22V-703 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUS0 / C6061 ADUS1 / C6061 ADUS8 / C6061 ADUS9 / C6061 ADUSA / C6061 ADUSB Component Name 2 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUSAQQK / C6061 ADUSBQQK / C6061 ADUSC / C6061 ADUSD / C6061 ADUSF Component Name 3 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUSG / C6061 ADUSH / C6061 ADUSNQQK / C6061 ADUSPQQK Component Name 4 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2021-2023 Sorento, Sorento HEV, Sorento PHEV) Component Part Number : R5F61 AU100 / R5F61 AU200 Component Name 5 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADU00 / D9061 ADU01 / D9061 ADUP1 / D9061 ADU02 / D9061 ADUP2 / D9061 ADU03 Component Name 6 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADUP3 / D9061 ADU04 / D9061 ADUP4 / D9061 ADU05 / D9061 ADUP5 / D9061 ADUS6 Part 573 Safety Recall Report 22V-703 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 7 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADUS6QQK / D9061 ADUS7 / D9061 ADUS9 / D9061 ADUP0 / D9061 ADUS5 / D9061 ADUSA Supplier Identification : Component Manufacturer Name : Mobis Parts America Address : 10550 Talbert Ave. Fountain Valley California 92708 Country : United States Chronology : See attached document titled “2016-2022MY Sorento, 2021-2023MY Sorento HEV, 2022-2023MY Sorento PHEV and 2017-2022MY Sportage Tow Hitch Harness Chronology” Description of Remedy : Description of Remedy Program : [Final remedy is still under evaluation. However, all owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. As an initial remedy, dealers will inspect the tow hitch harness fuse and, if necessary, replace it with a different capacity to mitigate the potential fire risk while vehicle is in operation or parked.] Customers who own a subject vehicle with a Kia Genuine tow hitch harness accessory are advised to park their vehicle outside and away from structures until the recall repair is conducted. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. How Remedy Component Differs from Recalled Component : [The initial remedy component has a different capacity fuse.] Identify How/When Recall Condition was Corrected in Production : TBD Part 573 Safety Recall Report 22V-703 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : The dealer notification mailing is scheduled to begin and end on November 9, 2022 and the owner notice is scheduled to start on November 14, 2022 and end on November 18, 2022. Planned Dealer Notification Date : NOV 09, 2022 – NOV 09, 2022 Planned Owner Notification Date : NOV 14, 2022 – NOV 18, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-703 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia America, Inc. Submission Date : JUN 27, 2023 NHTSA Recall No. : 22V-703 Manufacturer Recall No. : SC249 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 70,887 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2016-2022 Kia Sorento Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2016-2022 model year Sorento vehicles manufactured from October 27, 2014 to September 12, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : OCT 27, 2014 – SEP 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-703 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2017-2022 Kia Sportage Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2017-2022 Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : DEC 10, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2023 Kia Sorento Plug-In Hybrid (PHEV) Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : Certain 2022-2023 model year Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : JUN 29, 2021 – AUG 30, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-703 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2023 Kia Sorento Hybrid (HEV) Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : Certain 2021-2023 model year Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : SEP 02, 2020 – AUG 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A fire increases the risk of injury Description of the Cause : Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB). Kia is still investigating origin of PCB contamination. Identification of Any Warning that can Occur : None. Involved Components : Part 573 Safety Recall Report 22V-703 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUS0 / C6061 ADUS1 / C6061 ADUS8 / C6061 ADUS9 / C6061 ADUSA / C6061 ADUSB Component Name 2 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUSAQQK / C6061 ADUSBQQK / C6061 ADUSC / C6061 ADUSD / C6061 ADUSF Component Name 3 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUSG / C6061 ADUSH / C6061 ADUSNQQK / C6061 ADUSPQQK Component Name 4 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2021-2023 Sorento, Sorento HEV, Sorento PHEV) Component Part Number : R5F61 AU100 / R5F61 AU200 Component Name 5 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADU00 / D9061 ADU01 / D9061 ADUP1 / D9061 ADU02 / D9061 ADUP2 / D9061 ADU03 Component Name 6 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADUP3 / D9061 ADU04 / D9061 ADUP4 / D9061 ADU05 / D9061 ADUP5 / D9061 ADUS6 Part 573 Safety Recall Report 22V-703 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 7 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADUS6QQK / D9061 ADUS7 / D9061 ADUS9 / D9061 ADUP0 / D9061 ADUS5 / D9061 ADUSA Supplier Identification : Component Manufacturer Name : Mobis Parts America Address : 10550 Talbert Ave. Fountain Valley California 92708 Country : United States Chronology : See attached document titled “2016-2022MY Sorento, 2021-2023MY Sorento HEV, 2022-2023MY Sorento PHEV and 2017-2022MY Sportage Tow Hitch Harness Chronology” Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Dealers will inspect the tow hitch harness fuse and, if necessary, replace it with a different capacity to mitigate the potential fire risk while vehicle is in operation or parked. [[ Also, dealers will replace the tow hitch harness module with an improved one. ]] Customers who own a subject vehicle with a Kia Genuine tow hitch harness accessory are advised to park their vehicle outside and away from structures until the recall repair is conducted. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. How Remedy Component Differs from Recalled Component : The remedy tow hitch harness fuse has a different capacity. [[ The remedy tow hitch harness module has improved protection against PCB contamination. ]] Part 573 Safety Recall Report 22V-703 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : [[ Kia issued a stop-sale order on September 12, 2022, affecting unsold Kia Genuine tow hitch harness accessory components in parts warehouse and dealer inventory. As a result, these components were no longer sold to dealers or installed as a port installed option. The subject 2022MY Sorento, 2023MY Sorento Hybrid and 2023MY Sorento Plug-in Hybrid vehicles retailed after this date and equipped with a port-installed or dealer-installed option contain the improved part. The 2023 Sportage uses a different tow hitch harness component than those in the 2017-2022 Sportage. ]] Recall Schedule : Description of Recall Schedule : The dealer notification mailing is scheduled to begin and end on November 9, 2022 and the owner notice is scheduled to start on November 14, 2022 and end on November 18, 2022. Planned Dealer Notification Date : NOV 09, 2022 – NOV 09, 2022 Planned Owner Notification Date : NOV 14, 2022 – NOV 18, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-703 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia America, Inc. Submission Date : SEP 19, 2022 NHTSA Recall No. : 22V-703 Manufacturer Recall No. : SC249 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 70,887 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2016-2022 Kia Sorento Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2016-2022 model year Sorento vehicles manufactured from October 27, 2014 to September 12, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : OCT 27, 2014 – SEP 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-703 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Kia Sorento Hybrid (HEV) Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : Certain 2021-2023 model year Sorento HEV vehicles manufactured from September 2, 2020 to August 31, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : SEP 02, 2020 – AUG 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2023 Kia Sorento Plug-In Hybrid (PHEV) Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : Certain 2022-2023 model year Sorento PHEV vehicles manufactured from June 29, 2021 to August 30, 2022 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : JUN 29, 2021 – AUG 30, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-703 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2017-2022 Kia Sportage Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2017-2022 Sportage vehicles manufactured from December 10, 2015 to December 7, 2021 equipped with a Genuine Kia tow hitch harness accessory supplied by Mobis Parts America. The recall population was determined by a review of vehicle production and part sales records. A total of 22,052 of the subject vehicles are equipped with a tow hitch harness as a port-installed option (PIO). Based on parts sales data, a total of 48,835 tow hitch harnesses were sold to Kia dealers for potential installation as a dealer installed option (DIO). The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : DEC 10, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A fire may occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off. Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB) may result in an electrical short circuit, thereby increasing the risk of a tow hitch harness module fire. The origin of PCB contamination is currently unknown but is under investigation. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A fire increases the risk of injury Description of the Cause : Foreign material and moisture contamination on the tow hitch harness module printed circuit board (PCB). Kia is still investigating origin of PCB contamination. Identification of Any Warning that can Occur : None. Involved Components : Part 573 Safety Recall Report 22V-703 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUS0 / C6061 ADUS1 / C6061 ADUS8 / C6061 ADUS9 / C6061 ADUSA / C6061 ADUSB Component Name 2 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUSAQQK / C6061 ADUSBQQK / C6061 ADUSC / C6061 ADUSD / C6061 ADUSF Component Name 3 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2016-2020 Sorento) Component Part Number : C6061 ADUSG / C6061 ADUSH / C6061 ADUSNQQK / C6061 ADUSPQQK Component Name 4 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2021-2023 Sorento, Sorento HEV, Sorento PHEV) Component Part Number : R5F61 AU100 / R5F61 AU200 Component Name 5 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADU00 / D9061 ADU01 / D9061 ADUP1 / D9061 ADU02 / D9061 ADUP2 / D9061 ADU03 Component Name 6 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADUP3 / D9061 ADU04 / D9061 ADUP4 / D9061 ADU05 / D9061 ADUP5 / D9061 ADUS6 Part 573 Safety Recall Report 22V-703 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 7 : TOW HITCH HARNESS Component Description : TOW HITCH HARNESS (2017-2022 Sportage) Component Part Number : D9061 ADUS6QQK / D9061 ADUS7 / D9061 ADUS9 / D9061 ADUP0 / D9061 ADUS5 / D9061 ADUSA Supplier Identification : Component Manufacturer Name : Mobis Parts America Address : 10550 Talbert Ave. Fountain Valley California 92708 Country : United States Chronology : See attached document titled “2016-2022MY Sorento, 2021-2023MY Sorento HEV, 2022-2023MY Sorento PHEV and 2017-2022MY Sportage Tow Hitch Harness Chronology” Description of Remedy : Description of Remedy Program : Remedy is under evaluation. Customers who own a subject vehicle with a Kia Genuine tow hitch harness accessory are advised to park their vehicle outside and away from structures until the recall repair is conducted. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. Kia dealers have been advised not to sell the tow hitch harness and to return any unsold harnesses to Kia America. How Remedy Component Differs from Recalled Component : TBD Identify How/When Recall Condition was Corrected in Production : TBD Recall Schedule : Description of Recall Schedule : The dealer notification mailing is scheduled to begin and end on Part 573 Safety Recall Report 22V-703 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 November 9, 2022 and the owner notice is scheduled to start on November 14, 2022 and end on November 18, 2022. Planned Dealer Notification Date : NOV 09, 2022 – NOV 09, 2022 Planned Owner Notification Date : NOV 14, 2022 – NOV 18, 2022 * NR – Not Reported

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