SC245 – Headliner Plate – 2012-2013 Kia Optima

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August 1, 2022 NHTSA CAMPAIGN NUMBER: 22V560000

Headliner Plate Detachment

A plate that detaches during a crash may strike an occupant, increasing their risk of injury.

 

NHTSA Campaign Number: 22V560

Manufacturer Kia Motors America

Components STRUCTURE

Potential Number of Units Affected 257,998

 

Summary

Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.

 

Remedy

Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC245.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


SC245
September 2022

ADHESIVE TAPE APPLICATION ON HEADLINER PLATES (SC245)

This bulletin provides information to further secure the headliner plates with adhesive tape on certain 2012-2013MY Optima (QF) vehicles produced at Kia Georgia from August 12, 2011 through September 27, 2013. The subject vehicles are equipped with headliner plates designed as part of the energy absorbing structure of the headliner. Under certain circumstances, the headliner plate(s) may detach from the headliner upon deployment of the side curtain airbag(s), increasing the risk of injury to an occupant. If the headliner plate(s) become detached upon deployment of the side curtain airbag(s), an occupant may be injured. Follow the procedure outlined in this publication to add the supplied adhesive tape in the specified locations. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.

 

Repair Procedure:

1. Carefully remove the headliner clips (A).

NOTICE

Use a non marring trim removal tool (such as Snap on ® Part Number PBN5 or equivalent) to avoid damaging trim pieces.

 

2. Remove the front pillar trim (B) by referring to “Body (Interior and Exterior) → Interior → Interior Trim → Repair procedures (Front Pillar Trim)” in the applicable Shop Manual on KGIS.

CAUTION

  • W e ar disposable latex gloves to prevent soiling the headliner.
  • Be careful not to damage trim panels or covers while removing/installing

Note: Fasteners/Clip replacement:

  • Replace 85815 3S100 Clip/Tether. (May not be re-used)
  • Replace 82315 33020 Fastener (Only if broken or damaged).

TECH TIP

When the front pillar trim is pulled away from pillar, the clip /tether may be cut in the area shown so it may be removed. The remaining clip in the trim can be twisted off once the trim is removed from the vehicle.

 

3. Refer to “Body (Interior and Exterior) → Interior → Roof Trim → Repair procedures” in the Shop Manual on KGIS to remove the following parts:

E. Sunvisors (2)
F. Sunvisor Retainers (2)
G. Assistant Handles (2) Front

 

4. Partially detach the upper section of the door weather strip (H).

 

5a. Carefully and gently pull down the headliner from the (LH and RH) front door openings to expose the metal plates (I) in the front areas shown.

5b. Note: Insert a pair of 1.5” (40mm) thick foam blocks (J) to prevent damage to headliner and provide working space between the headliner and vehicle roof.

 

6a. Using a ruler/measuring tape, measure the metal plate and add 1” inch to the front and rear of the metal plate and ¾” inch to both sides of the metal plate.

6b. Cut out a piece of the adhesive tape to cover the plate including excess area measured as noted above. The adhesive tape will exceed coverage over the metal plate shown.

 

7a. Adhere the tape over the plate and carefully apply pressure not to exceed the headliner from lowering below the foam pad thickness of 1.5” (40mm).

7b. Note: Ensure no excess adhesive tape is exposed from headliner edge area.

TECH TIP

Use one hand to apply downward pressure and the other hand to push upward, against the applied pressure area.

 

8. Reinstall all removed parts in the reverse order of removal.

Note: Replace any broken clips that may have broken during removal.

 

AFFECTED VEHICLE RANGE:

Model Production Date Range
Optima (QF) August 12, 2011 to September 27, 2013

 

REQUIRED PART:

Part Name Part Number Qty. Comments
Industrial-grade  Adhesive Tape 85365 4C200QQK 2 One per Side (LH & RH)
Clip (Tether) 85815 3S100 2
Fastener 82315 33020* 4 1-4 fasteners (If needed)

*Only replace if damaged or broken.

 


2012-2013 MY OPTIMA VEHICLES – HEADLINER PLATES
SAFETY RECALL CAMPAIGN (SC245)
Q & A
September 22, 2022

 

Q1. What type of campaign is Kia conducting?

Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a condition involving the headliner plates.

 

Q2. What vehicles are affected by the recall?

All 2012-2013 MY Optima vehicles manufactured at a Kia assembly plant in the U.S. from August 12, 2011 through September 27, 2013.

 

Q3. How many customer vehicles are affected by this recall?

Approximately 257,998 vehicles

 

Q4. What is the concern with the headliner plates?

The subject vehicles are equipped with headliner plates designed as part of the energy absorbing structure of the headliner.  Under certain circumstances, the headliner plate(s) may detach from the headliner upon deployment of the side curtain airbag(s), increasing the risk of injury to an occupant.

 

Q5. Can you describe the recall campaign and fix?

Dealers will add an industrial-grade adhesive tape over the left and right headliner plates to further secure the plates to the headliner.

 

Q6. How will owners of the affected vehicles be notified?

Kia will send a letter notifying owners of the affected vehicles by first class mail beginning on September 26, 2022.

 

Q7. What should vehicle owners do when they receive the notification?

Upon receipt of the letter, owners are to contact their authorized Kia dealer to arrange to have the recall performed on their vehicle.

 

Q8. Where were these vehicles produced?

The affected vehicles were produced at a Kia assembly plant in the U.S.

 

Q9.Will this cost vehicle owners any money?

No. Kia will perform the recall repair at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense.  Customers may submit their receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:

Kia Customer Care Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA  92619-2410
1-800-333-4542

 

A11. Are there any restrictions on an owner’s eligibility?

No.

 

Q12. If a customer has an immediate question, where can they get further information?

The customer can contact their local authorized Kia dealership or call Kia’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 

 


2012-2013MY Optima
Headliner Plate
Basis of Safety Defect Determination 573.6(c)(6)

 

May 9, 2022

Kia America, Inc. (KUS) Legal department receives product liability lawsuit alleging a metal bracket injuring a driver during the deployment of the side curtain airbag in a 2012MY Optima (QF) produced at Kia Georgia and equipped with a panoramic sunroof.

 

May 12-June 16, 2022

KUS Legal notifies Kia North America (Kia NA) Safety Office of lawsuit. KUS Legal works with plaintiff’s counsel to schedule vehicle inspection.

 

June 29, 2022

Kia NA Safety Office engineers inspect the subject 2012MY Optima. Driver’s side headliner plate is found in occupant compartment and concludes headliner plate may have potentially detached from headliner during deployment of the side curtain airbag.

 

July 7, 2022

Kia NA Safety Office reviews engineer’s inspection findings and provides inspection photos and preliminary findings to Kia Corporation (Kia HQ) for its review and further investigation. Kia HQ begins its evaluation of issue and possible causes.

 

July 8, 2022

Kia NA Safety Office begins preliminary field data analysis of 2011-2015MY Optima to determine if other similar incidents exist.

 

July 21, 2022

Kia HQ provides Kia NA Safety Office with its evaluation of inspection photos identifying insufficient adhesive on headliner plate. Kia HQ confirms same headliner plate design and manufacturing process applied to Optima (QF), including those equipped with and without a panoramic sunroof starting in 2012MY. Kia HQ also confirms that the 2011-2015MY Optima (TF) manufactured in Korea has a different supplier and different adhesive application process to the headliner plate from the Optima (QF) manufactured at Kia Georgia. Kia HQ also identifies no similar incidents globally.

 

July 22, 2022

Kia NA Safety Office completes field data analysis and confirms no other similar incidents for the 2011-2015MY Optima manufactured in Korea or Georgia.

 

July 25, 2022

Kia NA decides to recall the 2012-2013MY Optima vehicles manufactured at Kia Georgia. One (1) injury (product liability lawsuit), no fatalities, crashes or fires.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
KIA OPTIMA 2012-2013

 


11 Associated Documents

Defect Notice 573 Report

RCLRPT-22V560-1091.PDF 213.826KB

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2012-2013MY Optima Headliner Plates Chronology

RMISC-22V560-2952.pdf 79.159KB

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Recall Acknowledgement

RCAK-22V560-9412.pdf 819.662KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V560-8421.pdf 110.054KB

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2012-2013 MY OPTIMA VEHICLES – HEADLINER PLATES SAFETY RECALL CAMPAIGN (SC245) Q & A September 22, 2022

RMISC-22V560-3748.pdf 114.869KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V560-4080.pdf 86.091KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V560-0694.pdf 244.275KB

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Remedy Instructions and TSB

RCRIT-22V560-5318.pdf 716.898KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V560-0688.PDF 211.135KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V560-7388.PDF 211.251KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V560-2024.PDF 211.346KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V560&docType=RCL

 


 

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  • 🚗[User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path even when wearing gloves. With 16GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
  • 🚗[Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
Transmission Airbag Car Scanner Check Engine Car Code Reader Automotive Scan Tool for All Cars" data-aawp-geotargeting="true"> Bestseller No. 10
ANCEL FX2000 OBD2 Scanner Diagnostic Tool, ABS SRS Transmission Airbag Car Scanner, Check Engine Car Code Reader, Automotive Scan Tool for All Cars
  • 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
  • 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
  • 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
  • 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
  • 🚌【ABS OBD2 SCANNER】:The FX2000 diagnostic scanner for all vehicles can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. By retrieving the ABS code data, the obd scanner can check the various brake components and accurately diagnose problems.

Last update on 2024-03-03 / Affiliate links / Images from Amazon Product Advertising API

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