SC244 – Spare Tire Inspection & Replacement – 2022 Kia Sorento & Telluride

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July 19, 2022 NHTSA CAMPAIGN NUMBER: 22V509000

Incorrect Spare Tire Size/FMVSS 110

Impaired anti-lock braking or traction control systems can increase the risk of a crash.

 

NHTSA Campaign Number: 22V509

Manufacturer Kia Motors America

Components TIRES

Potential Number of Units Affected 8

 

Summary

Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

 

Remedy

Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC244.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


GROUP MODEL
Safety Recall Campaign 2022MY

Sorento (MQ4a)

Telluride (ON)

NUMBER DATE
SC244 July 2022
SAFETY RECALL CAMPAIGN
SUBJECT:

SPARE TIRE INSPECTION & REPLACEMENT (SC244)

 

This bulletin provides information to inspect and, if necessary, replace the spare tire on certain 2022MY Sorento (MQ4a) vehicles produced from March 28, 2022 through June 10, 2022 and certain Telluride (ON) vehicles produced from June 10, 2022 through June 13, 2022. The affected vehicles may have been equipped with an incorrect-size spare tire during assembly. An incorrect-size spare tire can adversely affect the antilock braking system (ABS) and/or traction control system (TCS), thereby increasing the risk of a crash.  Follow the procedure outlined in this publication to inspect the spare tire and if necessary, replace it with the correct-size part. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. The correct spare tire sizes are as follows:

 

Sorento (MQ4a): 17” in. Spare Tire Size: T135/90D17

 

Telluride (ON): 18” in. Spare Tire Size: T155/90R18

 

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.

 

Inspection Procedure:

1. Locate the spare tire underneath the rear of the vehicle.
2. Confirm that the correct tire size is equipped on the vehicle.

Note: Tire size should match the stated number  on the door jamb label.

 

3. Is the vehicle equipped with the correct spare Affected Models – VIN List tire size applicable for that model?

  • YES: It is the correct tire. No further action is needed.
  • NO: It is the incorrect tire. Order the correct spare tire using the part number provided in the ‘Required Part’s table on page 3 and replace it.

 

Affected Models – VIN List

Sorento (MQ4a) VINs Telluride (ON) VINs
5XYRGDLC6NG114182 5XYP6DHC6NG297392
5XYRHDLF7NG129636 5XYP3DHC1NG297972
5XYRLDLC2NG131444 5XYP6DHC8NG298138
5XYRG4LC3NG132025
5XYRL4LC8NG131948

 

Replacement Procedure:

1. Using a ratchet and 3/8” socket, loosen the spare tire retaining bracket bolt (A) to remove the incorrect spare tire.

 

CAUTION

Use a hand tool to remove the bolt (A). Do not use an impact gun.

 

2. Install the correct spare tire for the applicable model.

 

AFFECTED VEHICLE RANGE:

Model Production Date Range
Sorento (MQ4a) March 28, 2022 to June 10, 2022
Telluride (ON) June 10, 2022 to June 13, 2022

 

REQUIRED PART:

Model Part Name Part Number Qty.
Sorento (MQ4a) Steel Wheel 52919 R5100 1
Telluride (ON) 52919 L0950

Dealer to order from PDC.

Model Part Name Part Number Qty.
Sorento (MQ4a) Continental Tire T135/90D17 1
Telluride (ON) Kumho Tire T155/90R18
All Valve Stem N/A 1

Dealer to order tire from Dealer Tire at: (866) 542-8473. Valve stem can be sourced locally.

 


SC244 – 2022 MY TELLURIDE AND 2022 MY SORENTO VEHICLES
INCORRECT SPARE TIRE
NONCOMPLIANCE SAFETY RECALL CAMPAIGN
Q & A
July 20, 2022

 

Q1. What type of campaign is Kia conducting?

Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Noncompliance Safety Recall Campaign to inspect and, if necessary, replace the spare tire included in certain 2022 MY Telluride and certain 2022 MY Sorento vehicles.

 

Q2. What vehicles are affected by the recall?

Certain 2022 MY Telluride vehicles manufactured from June 10, 2022 through June 13, 2022.

Certain 2022 MY Sorento vehicles manufactured from March 28, 2022 through June 10, 2022.

 

Q3. How many customer vehicles are affected by this recall?

Approximately 8 vehicles.

 

Q4. What is the concern with the instrument cluster assembly?

An incorrect-size spare tire may have been included in the subject vehicles during production.  As a result, the subject vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110 “Tire Selection and Rims.”  An incorrect-size spare tire can adversely affect the anti-lock braking system (ABS) and/or traction control system (TCS), thereby increasing the risk of a crash.

 

Q5. Can you describe the recall campaign and fix?

Kia will inspect and, if necessary, replace the spare tire with a new one of the correct size.

 

Q6. How will owners of the affected vehicles be notified?

Kia will send a letter notifying owners of the affected vehicles by first class mail beginning on July 27, 2022.

 

Q7. What should vehicle owners do when they receive the notification?

Upon receipt of the letter, owners are to contact their authorized Kia dealer to arrange to have their vehicle repaired.

 

Q8. How was the issue discovered?

Through Kia’s internal inspection process and review of vehicle production records.

 

Q9. Will this cost vehicle owners any money?

No. Kia will perform the recall repair at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense.  Customers may submit their receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:

Consumer Assistance Center Kia America, Inc.
P.O. Box 52410
Irvine, CA  92619-2410
1-800-333-4542

 

Q11. Are there any restrictions on an owner’s eligibility?

No.

 

Q12. If a customer has an immediate question, where can they get further information? A12.

The customer can contact their local authorized Kia dealership or call Kia’s Consumer Assistance Center at 1-800333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 


2022MY Telluride and Sorento
Incorrect Spare Tire Installation
FMVSS 110 Noncompliance Basis of Safety Defect Determination 573.6(c)(6)

 

June 22, 2022

Kia Georgia (KaGA) identifies incorrect spare tire on a 2022MY Telluride vehicle during its post-assembly vehicle inspection process.

 

June 23, 2022

KaGA begins plant vehicle stock inspection and internal investigation to identify vehicles that may have been equipped with an incorrect size spare tire.

 

June 28, 2022

KaGA notifies Kia North America Product Quality (Kia NA PQ) of the issue and identifies eight (8) vehicles, including three 2022MY Telluride and five 2022MY Sorento, have been shipped to U.S. Kia dealers that may be equipped with an incorrect size spare tire.

Kia NA PQ notifies Kia NA Safety Office.

 

July 11, 2022

Kia NA evaluates potential noncompliance with the Federal Motor Vehicle Safety Standards (FMVSS) and concludes the difference between the spare tire’s actual size and the spare tire size information on the tire placard violates Federal Motor Vehicle Safety Standard 110, §S4.3.

 

July 12, 2022

Kia NA decides to conduct a FMVSS 110 noncompliance recall.  No customer complaints, techline cases or warranty claims. No fatalities, injuries, crashes or fires.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
KIA SORENTO 2022
KIA TELLURIDE 2022

 


13 Associated Documents

Chronology 2022MY Telluride and Sorento Incorrect Spare Tire FMVSS 110 Noncompliance

RMISC-22V509-2845.pdf 76.57KB

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Non-Compliance Notice 573 Report

RCLRPT-22V509-7806.PDF 215.04KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V509-9479.pdf 110.291KB

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SC244 – 2022 MY TELLURIDE AND 2022 MY SORENTO VEHICLES INCORRECT SPARE TIRE NONCOMPLIANCE SAFETY RECALL CAMPAIGN Q & A: July 20, 2022

RMISC-22V509-8208.pdf 115.375KB

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Remedy Instructions and TSB

RCRIT-22V509-4182.pdf 318.903KB

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Recall 573 Report – July 22, 2022

RCLRPT-22V509-7302.PDF 215.178KB

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Recall Acknowledgement

RCAK-22V509-6927.pdf 651.257KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V509-3861.pdf 86.547KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V509-1871.pdf 245.072KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V509-6997.pdf 245.194KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V509-7653.PDF 211.13KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V509-4588.PDF 211.231KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V509-3138.PDF 211.313KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V509&docType=RCL

 


 

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