SC244 – Spare Tire Inspection & Replacement – 2022 Kia Sorento & Telluride

July 19, 2022 NHTSA CAMPAIGN NUMBER: 22V509000

Incorrect Spare Tire Size/FMVSS 110

Impaired anti-lock braking or traction control systems can increase the risk of a crash.

 

NHTSA Campaign Number: 22V509

Manufacturer KiaeBay logo Motors America

Components TIRES

Potential Number of Units Affected 8

 

Summary

KiaeBay logo Motors America (KiaeBay logo) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

 

Remedy

Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact KiaeBay logo customer service at 1-800-333-4542. KiaeBay logo’s number for this recall is SC244.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


GROUPMODEL
Safety Recall Campaign2022MY

Sorento (MQ4a)

Telluride (ON)

NUMBERDATE
SC244July 2022
SAFETY RECALL CAMPAIGN
SUBJECT:

SPARE TIRE INSPECTION & REPLACEMENT (SC244)

 

This bulletin provides information to inspect and, if necessary, replace the spare tire on certain 2022MY Sorento (MQ4a) vehicles produced from March 28, 2022 through June 10, 2022 and certain Telluride (ON) vehicles produced from June 10, 2022 through June 13, 2022. The affected vehicles may have been equipped with an incorrect-size spare tire during assembly. An incorrect-size spare tire can adversely affect the antilock braking system (ABS) and/or traction control system (TCS), thereby increasing the risk of a crash.  Follow the procedure outlined in this publication to inspect the spare tire and if necessary, replace it with the correct-size part. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. The correct spare tire sizes are as follows:

 

Sorento (MQ4a): 17” in. Spare Tire Size: T135/90D17

 

Telluride (ON): 18” in. Spare Tire Size: T155/90R18

 

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.

 

Inspection Procedure:

1. Locate the spare tire underneath the rear of the vehicle.
2. Confirm that the correct tire size is equipped on the vehicle.

  • Sorento (MQ4a): T135/90D17
  • Telluride (ON): T155/90R18

Note: Tire size should match the stated number  on the door jamb label.

 

3. Is the vehicle equipped with the correct spare Affected Models – VIN List tire size applicable for that model?

  • YES: It is the correct tire. No further action is needed.
  • NO: It is the incorrect tire. Order the correct spare tire using the part number provided in the ‘Required Part’s table on page 3 and replace it.

 

Affected Models – VIN List

Sorento (MQ4a) VINsTelluride (ON) VINs
5XYRGDLC6NG1141825XYP6DHC6NG297392
5XYRHDLF7NG1296365XYP3DHC1NG297972
5XYRLDLC2NG1314445XYP6DHC8NG298138
5XYRG4LC3NG132025
5XYRL4LC8NG131948

 

Replacement Procedure:

1. Using a ratchet and 3/8” socket, loosen the spare tire retaining bracket bolt (A) to remove the incorrect spare tire.

 

CAUTION

Use a hand tool to remove the bolt (A). Do not use an impact gun.

 

2. Install the correct spare tire for the applicable model.

 

AFFECTED VEHICLE RANGE:

ModelProduction Date Range
Sorento (MQ4a)March 28, 2022 to June 10, 2022
Telluride (ON)June 10, 2022 to June 13, 2022

 

REQUIRED PART:

ModelPart NamePart NumberQty.
Sorento (MQ4a)Steel Wheel52919 R51001
Telluride (ON)52919 L0950

Dealer to order from PDC.

ModelPart NamePart NumberQty.
Sorento (MQ4a)Continental TireT135/90D171
Telluride (ON)Kumho TireT155/90R18
AllValve StemN/A1

Dealer to order tire from Dealer Tire at: (866) 542-8473. Valve stem can be sourced locally.

 


SC244 – 2022 MY TELLURIDE AND 2022 MY SORENTO VEHICLES
INCORRECT SPARE TIRE
NONCOMPLIANCE SAFETY RECALL CAMPAIGN
Q & A
July 20, 2022

 

Q1. What type of campaign is KiaeBay logo conducting?

KiaeBay logo America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Noncompliance Safety Recall Campaign to inspect and, if necessary, replace the spare tire included in certain 2022 MY Telluride and certain 2022 MY Sorento vehicles.

 

Q2. What vehicles are affected by the recall?

Certain 2022 MY Telluride vehicles manufactured from June 10, 2022 through June 13, 2022.

Certain 2022 MY Sorento vehicles manufactured from March 28, 2022 through June 10, 2022.

 

Q3. How many customer vehicles are affected by this recall?

Approximately 8 vehicles.

 

Q4. What is the concern with the instrument cluster assembly?

An incorrect-size spare tire may have been included in the subject vehicles during production.  As a result, the subject vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110 “Tire Selection and Rims.”  An incorrect-size spare tire can adversely affect the anti-lock braking system (ABS) and/or traction control system (TCS), thereby increasing the risk of a crash.

 

Q5. Can you describe the recall campaign and fix?

KiaeBay logo will inspect and, if necessary, replace the spare tire with a new one of the correct size.

 

Q6. How will owners of the affected vehicles be notified?

KiaeBay logo will send a letter notifying owners of the affected vehicles by first class mail beginning on July 27, 2022.

 

Q7. What should vehicle owners do when they receive the notification?

Upon receipt of the letter, owners are to contact their authorized KiaeBay logo dealer to arrange to have their vehicle repaired.

 

Q8. How was the issue discovered?

Through KiaeBay logo’s internal inspection process and review of vehicle production records.

 

Q9. Will this cost vehicle owners any money?

No. KiaeBay logo will perform the recall repair at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense.  Customers may submit their receipts online to KiaeBay logo via the Owners section (Contact KiaeBay logo) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to KiaeBay logo for review and consideration at the following address:

Consumer Assistance Center KiaeBay logo America, Inc.
P.O. Box 52410
Irvine, CA  92619-2410
1-800-333-4542

 

Q11. Are there any restrictions on an owner’s eligibility?

No.

 

Q12. If a customer has an immediate question, where can they get further information? A12.

The customer can contact their local authorized KiaeBay logo dealership or call KiaeBay logo’s Consumer Assistance Center at 1-800333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 


2022MY Telluride and Sorento
Incorrect Spare Tire Installation
FMVSS 110 Noncompliance Basis of Safety Defect Determination 573.6(c)(6)

 

June 22, 2022

KiaeBay logo Georgia (KaGA) identifies incorrect spare tire on a 2022MY Telluride vehicle during its post-assembly vehicle inspection process.

 

June 23, 2022

KaGA begins plant vehicle stock inspection and internal investigation to identify vehicles that may have been equipped with an incorrect size spare tire.

 

June 28, 2022

KaGA notifies KiaeBay logo North America Product Quality (KiaeBay logo NA PQ) of the issue and identifies eight (8) vehicles, including three 2022MY Telluride and five 2022MY Sorento, have been shipped to U.S. KiaeBay logo dealers that may be equipped with an incorrect size spare tire.

KiaeBay logo NA PQ notifies KiaeBay logo NA Safety Office.

 

July 11, 2022

KiaeBay logo NA evaluates potential noncompliance with the Federal Motor Vehicle Safety Standards (FMVSS) and concludes the difference between the spare tire’s actual size and the spare tire size information on the tire placard violates Federal Motor Vehicle Safety Standard 110, §S4.3.

 

July 12, 2022

KiaeBay logo NA decides to conduct a FMVSS 110 noncompliance recall.  No customer complaints, techline cases or warranty claims. No fatalities, injuries, crashes or fires.

 


2 Affected Products

Vehicles

MAKEMODELYEAR
KIAeBay logoSORENTO2022
KIAeBay logoTELLURIDE2022

 


13 Associated Documents

Chronology 2022MY Telluride and Sorento Incorrect Spare Tire FMVSS 110 Noncompliance

RMISC-22V509-2845.pdf 76.57KB

 


Non-Compliance Notice 573 Report

RCLRPT-22V509-7806.PDF 215.04KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V509-9479.pdf 110.291KB

 


SC244 – 2022 MY TELLURIDE AND 2022 MY SORENTO VEHICLES INCORRECT SPARE TIRE NONCOMPLIANCE SAFETY RECALL CAMPAIGN Q & A: July 20, 2022

RMISC-22V509-8208.pdf 115.375KB

 


Remedy Instructions and TSB

RCRIT-22V509-4182.pdf 318.903KB

 


Recall 573 Report – July 22, 2022

RCLRPT-22V509-7302.PDF 215.178KB

 


Recall Acknowledgement

RCAK-22V509-6927.pdf 651.257KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V509-3861.pdf 86.547KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V509-1871.pdf 245.072KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V509-6997.pdf 245.194KB

 


Recall Quarterly Report #1, 2022-3

RCLQRT-22V509-7653.PDF 211.13KB

 


Recall Quarterly Report #2, 2022-4

RCLQRT-22V509-4588.PDF 211.231KB

 


Recall Quarterly Report #3, 2023-1

RCLQRT-22V509-3138.PDF 211.313KB

 


Latest Recalls Documents

 


 

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YIFSPARE Spare Tire Kit Compatible with 2021-2026 Tucson, Santa Fe, 2021-2026 Sportage, Carnival - Includes 18x4 Rim, 155/90R18 Spare, 29” Rolling Diameter, Includes car Jack kit and Carrying Case.
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  • Wheel Parameters: 18x4 Wheel Size; 5x4.5" (5x114.3mm) Bolt Pattern; 67.1mm Hub Bore.
  • Perfect Adaptability: The spare tire wheel of 155/90R18 is compatible with the Hyundai and KiaeBay logo model, The diameter of the tire is 29". DOT Speed Rating of 113M.
  • High-quality tool set: Including 1x 2T Scissor jack; 1x Ratchet Wrench; 1x Lug Wrench; 2x socket (17/19mm 21/23mm). he all-inclusive kit ready to tackle any emergency tire replacement job.
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  • COMPLETE READYTOUSE KIT: Includes a 155/90R18 compact spare tire (preinflated and mounted), a heavyduty 2 ton scissor jack with a padded top to protect your vehicle's pinch welds, a correctly sized lug wrench, a durable portable storage bag, and a pair of protective gloves-everything needed for a fast, safe roadside tire change
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  • Wheel Parameters: 18x4 Wheel Size; 5x4.5" (5x114.3mm) Bolt Pattern; 67.1mm Hub Bore.
  • Perfect Adaptability: The spare tire wheel of 135/70R18 is compatible with the KiaeBay logo and Hyundai model, The diameter of the tire is 25.5". DOT Speed Rating of 104M.
  • High-quality tool set: Including 1x 2T Scissor jack; 1x Ratchet Wrench; 1x Lug Wrench; 2x socket(17/19mm 21/23mm). he all-inclusive kit fits perfectly in your trunk or garage, ready to tackle any emergency tire replacement job.
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  • Compact Storage – Works Even for PHEV & EV Models
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  • Peace of Mind for Every Journey – Avoid KiaeBay logo Roadside Hassles
    Don’t wait 2-3 hours for a tow truck in bad weather. Change your flat tire yourself in 15 minutes. Whether you’re driving cross-country, in remote areas with no cell service, or just want to keep your family safe – this spare tire kit eliminates the anxiety of being stranded. Backed by 30-day Amazon return guarantee.

 


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