SC241 – Front Seat Belt Pretensioners – 2021-2022 Kia Sorento Hybrid & 2022 Sorento Plug-in Hybrid

Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.

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A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. GROUP MODEL Safety Recall Campaign 2021-2022MY Sorento HEV (MQ4 HEV) 2022MY Sorento PHEV (MQ4 PHEV) NUMBER DATE SC241 July 2022 SAFETY RECALL CAMPAIGN SEAT BELT PRETENSIONER MGG PROTECTION CAP INSTALLATION (SC241) This bulletin provides information for the installation of Micro Gas Generator (MGG) protection caps on the front driver-side and passenger-side seat belt pretensioners on certain 2021-2022MY Sorento (P/HEV) (MQ4) vehicles described in the table below: MY Model Production Date 2021-2022 Sorento HEV 09/02/2020 to 05/18/2022 2022 Sorento PHEV 06/29/2021 to 05/16/2022 The front driver-side and passenger-side seat belts in the subject vehicles contain pyrotechnic-type pretensioners that may deploy abnormally due to over-pressurization of the pretensioner pipe during certain crashes. An abnormal pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, increasing the risk of injury. Follow the procedure outlined in this publication to install the MGG protection caps on the seat belt pretensioners. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. SUBJECT: There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin. To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → War ranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.  NOTICE When scheduling a customer repair with limited parts availability and parts ordering restriction requiring VIN entry to order the part, it is recommended that the part be ordered at the time the appointment is scheduled so that it can be available when the customer arrives at your dealer on the appointment date.  BEST PRACTICES SEAT BELT PRETENSIONER MGG PROTECTION CAP INSTALLATION (SC241) Page 2 of 5 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC241 Sorento P/HEV (MQ4) July 2022 SUBJECT: Repair Procedure: 1a. 1b. 1c. Open the rear door. Open the tool box cover to access battery. Disconnect the negative (-) battery terminal. 2. Partially detach the door rubber seal from both front and rear driver (left) doors, enough to clear the center pillar lower trim area. 3. Remove the bottom seat belt retaining bolt (A). 4. Carefully detach and remove the center pillar lower trim (B). The repair outlined in this publication The repair outlined in this publication will be applied to both front driver will be applied to both front driver ((left)left) and passenger (and passenger (rightright) side seat ) side seat belt pretensioners.belt pretensioners.   IMPORTANTIMPORTANT Use a non Use a non–marring trim removal tool marring trim removal tool (such as (such as SnapSnap–onon®® Part Number PBN5 Part Number PBN5 or equivalent) to avoid damaging trim or equivalent) to avoid damaging trim pieces.pieces.   NOTICENOTICE Tightening torque for Tightening torque for bolt (A)bolt (A):: 28.9 28.9 –– 39.7 39.7 lb.lb.ftft ((39.2 39.2 –– 53.953.9 N.m)N.m) W Wait for at least 3 minutes ait for at least 3 minutes before before attempting to disconnect any attempting to disconnect any electrical connections.electrical connections. CAUTIONCAUTION Replace any damaged fasteners Replace any damaged fasteners during removalduring removal,, P/N 82315 2P000P/N 82315 2P000..   NOTICENOTICE A B Page 3 of 5 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC241 Sorento P/HEV (MQ4) July 2022 SEAT BELT PRETENSIONER MGG PROTECTION CAP SUBJECT: INSTALLATION (SC241) 5a. Remove the seat belt pretensioner (C) retaining bolt (D). 5b. Disconnect the two (2) connectors. 5c. Place the pretensioner down on the floor and locate the Micro Gas Generator (MGG) (E) installation area. 6. Install the MGG cap (F) in the direction shown. FACE UP Tightening torque for Tightening torque for bolt (D)bolt (D):: 28.9 28.9 –– 39.7 39.7 lb.lb.ftft ((39.2 39.2 –– 53.953.9 N.m)N.m) For additional tips, information, click the icon or scan the QR code to watch MGG Cap Kit Installation video (Steps 6-7). S c a n Click C D E F SEAT BELT PRETENSIONER MGG PROTECTION CAP INSTALLATION (SC241) Page 4 of 5 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC241 Sorento P/HEV (MQ4) July 2022 SUBJECT: 7. Install the four (4) MGG cap (F) retaining screws. Note: Dimple dot marking on the surface of the outside (left) MGG cap. 8. Reinstall all removed parts in the reverse order of removal. Note: Replace any damaged clips during removal. 9. Repeat steps 2-8 for the opposite side, front seat belt pretensioner. 10. Reconnect the negative battery terminal. Turn ignition ‘ON’ and the SRS indicator lamp should be turned ‘ON’ for 6 seconds and then turn ‘OFF’. 11. Confirm normal vehicle operation and that all warning lights are OFF. Tightening torque for Tightening torque for screwsscrews:: 18 18 — 2222 lb.lb.inin ((2.1 2.1 — 2.62.6 N.m)N.m) Ensure to evenly space the gap between Ensure to evenly space the gap between the opposite cap ends the opposite cap ends as screws are as screws are tightened. Uneven tightening of the cap tightened. Uneven tightening of the cap screws can cause the cap endscrews can cause the cap end(s)(s) toto crack. crack. DDO NOTO NOT exceed the exceed the recommended torque specificationrecommended torque specification.. CAUTIONCAUTION F Page 5 of 5 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC241 Sorento P/HEV (MQ4) July 2022 SEAT BELT PRETENSIONER MGG PROTECTION CAP SUBJECT: INSTALLATION (SC241) AFFECTED VEHICLE RANGE: Model Production Date Range Sorento HEV (MQ4 HEV) September 2, 2020 to May 18, 2022 Sorento PHEV (MQ4 PHEV) June 29, 2021 to May 16, 2022 REQUIRED PART: *Replace only if damaged. Part Name Part Number Figure Qty. Seat Belt Pretensioner MGG Cap Kit 88820 AACAPQQK 1 Fastener* 82315 2P000 3 per side (if needed) WARRANTY INFORMATION: N Code: N99 C Code: C99 Refer to Warranty Bulletin 2022-27 for claim submission procedures. Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. R 898P0 S1000 0 (SC241) Seat Belt Pretensioner MGG Protection Cap Installation 221079R0 0.7 M/H 88820 AACAPQQK and 82315 2P000 (up to 6) 1 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SSCC241241 when accessing the WebDCS system.when accessing the WebDCS system.   NOTICENOTICE

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V447) This notice applies to your vehicle: (Insert VIN) August 17, 2022 Dear Kia Sorento HEV/PHEV Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 MY Kia Sorento HEV vehicles and certain 2022 MY Kia Sorento PHEV vehicles. The defect can result in abnormal pretensioner deployment, thereby increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. What Is The Problem? The front driver-side and passenger-side seatbelts in the subject vehicles contain pyrotechnic-type pretensioners that may deploy abnormally due to over-pressurization of the pretensioner pipe during certain crashes. An abnormal pretensioner deployment could project metal fragments into the vehicle and strike occupants, increasing the risk of injury. Kia Will Secure the Driver and Front Passenger-Side Seatbelt Pretensioners With A Cap At No Cost To You. Kia dealers will secure the driver and front passenger-side seatbelt pretensioners’ micro gas generator and delivery pipe with a cap to prevent potential abnormal deployment. This recall will be performed at no cost to you. The estimated time required to perform the recall will be approximately one (1) to two (2) hours. We recommend that you contact your Kia dealer to schedule a service appointment by phone or online to minimize inconvenience. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your authorized Kia dealer to arrange for the recall repair to be performed on your vehicle. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: SC241 Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. REQUEST FOR REIMBURSEMENT FORM SC241 – 2021-2022 MY SORENTO HYBRID (HEV) AND 2022 MY SORENTO PLUG-IN HYBRID (PHEV) VEHICLES FRONT SEATBELT PRETENSIONERS SAFETY RECALL CAMPAIGN If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Kia Customer Care Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired  Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V447) This notice applies to your vehicle: (Insert VIN) August 17, 2022 Dear Kia Sorento HEV/PHEV Vehicle Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 MY Kia Sorento HEV vehicles and certain 2022 MY Kia Sorento PHEV vehicles. The defect can result in abnormal pretensioner deployment, thereby increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. On May 3, 2022, a different recall notice (22V127 or Kia’s Reference # SC231) was sent to you regarding the replacement of the front seatbelt pretensioner(s). This new recall and repair supersedes the previously launched 22V127 recall. What Is The Problem? The front driver-side and passenger-side seatbelts in the subject vehicles contain pyrotechnic-type pretensioners that may deploy abnormally due to over-pressurization of the pretensioner pipe during certain crashes. An abnormal pretensioner deployment could project metal fragments into the vehicle and strike occupants, increasing the risk of injury. Kia Will Secure the Driver and Front Passenger-Side Seatbelt Pretensioners With A Cap At No Cost To You. If you did not have the previous recall performed (22V127), you will not need to have the pretensioner(s) replaced. That prior repair procedure has been enhanced to secure the driver and front passenger-side seatbelt pretensioners’ micro gas generator and delivery pipe with a cap to prevent potential abnormal deployment. IMPORTANT: If you had the left, right or both front seatbelt pretensioner(s) replaced under the previous recall, you will still need to contact your authorized Kia dealer to have the protective cap installed for both seatbelt pretensioners. This recall will be performed at no cost to you regardless of the status of the previous recall. The estimated time required to perform the recall will be approximately one (1) to two (2) hours. We recommend that you contact your Kia dealer to schedule a service appointment by phone or online to minimize inconvenience. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your authorized Kia dealer to arrange for the recall repair to be performed on your vehicle. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC241 What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. REQUEST FOR REIMBURSEMENT FORM SC241 – 2021-2022 MY SORENTO HYBRID (HEV) AND 2022 MY SORENTO PLUG-IN HYBRID (PHEV) VEHICLES FRONT SEATBELT PRETENSIONERS SAFETY RECALL CAMPAIGN If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Kia Customer Care Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired  Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $

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SC241 June 22, 2022 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a condition involving the front seatbelt pretensioners on the following vehicles: • All 2021 MY and certain 2022 MY Kia Sorento HEV vehicles manufactured from 9/2/2020 through 5/18/2022 and • Certain 2022 MY Kia Sorento PHEV vehicles manufactured from 6/29/2021 through 5/16/2022. The front driver-side and/or passenger-side seatbelt in the subject vehicles contain pyrotechnic-type pretensioners that may deploy abnormally due to over-pressurization of the pretensioner pipe during certain crashes. An abnormal pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, increasing the risk of injury. Dealers will secure the driver and front passenger side seatbelt pretensioners’ micro gas generator and delivery pipe with a cap to prevent potential abnormal deployment. The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com. Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail notices to the affected vehicle owners on or before August 19, 2022. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall Campaign represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department Enclosures

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SC241 June 22, 2022 ATTENTION: ALL DEALER PRINCIPALS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to address a condition involving the front seatbelt pretensioners on the following vehicles: •All 2021 MY and certain 2022 MY Kia Sorento HEV vehicles manufactured from 9/2/2020 through 5/18/2022 and•Certain 2022 MY Kia Sorento PHEV vehicles manufactured from 6/29/2021 through 5/16/2022. The front driver-side and/or passenger-side seatbelt in the subject vehicles contain pyrotechnic-type pretensioners that may deploy abnormally due to over-pressurization of the pretensioner pipe during certain crashes. An abnormal pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, increasing the risk of injury. Dealers will secure the driver and front passenger side seatbelt pretensioners’ micro gas generator and delivery pipe with a cap to prevent potential abnormal deployment. Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start mailing notices to the affected vehicle owners on or before August 19, 2022 What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-447 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia Motors America Submission Date : JUN 23, 2022 NHTSA Recall No. : 22V-447 Manufacturer Recall No. : SC241 Manufacturer Information : Manufacturer Name : Kia Motors America Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 17,199 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Kia Sorento Hybrid Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : All 2021 model year and certain 2022 model year Sorento Hybrid vehicles manufactured from September 2, 2020 through May 18, 2022. (12,346 vehicles) The recall population was determined by a review of vehicle production and supplier records, including those previously involved in Recall 22V127. As a result, this recall supersedes Recall 22V127. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Consumer Assistance Center or their Kia dealer. Production Dates : SEP 02, 2020 – MAY 18, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Kia Sorento Plug-in Hybrid Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : Certain 2022 model year Sorento Plug-in Hybrid vehicles manufactured from June 29, 2021 through May 16, 2022. 17,199 (4,853 vehicles) The recall population was determined by a review of vehicle production and supplier records, including those previously involved in Recall 22V127. As a result, this recall supersedes Recall 22V127. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Consumer Assistance Center or their Kia dealer. Production Dates : JUN 29, 2021 – MAY 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-447 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The front driver and passenger-side seatbelts in the subject vehicles contain pyrotechnic-type pretensioners that may deploy abnormally due to over pressurization of the pretensioner pipe during certain crashes. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An abnormal pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment increasing the risk of injury. Description of the Cause : The cause of the abnormal seatbelt pretensioner deployment is due to over pressurization of the pretensioner pipe during certain crashes. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : S/BELT ASSY-FR LH Component Description : Seatbelt assembly w/pretensioner, driver side Component Part Number : 88810-P4500 Component Name 2 : S/BELT ASSY-FR RH Component Description : Seatbelt assembly w/pretensioner, passenger side Component Part Number : 88820-P4500 Supplier Identification : Component Manufacturer Name : Samsong Address : Jungdong St, 62-30, Seongsan-Gu, Gyeongsangnam-do Changwon Foreign States 51533 Country : Korea, Republic of Chronology : See attached document titled “2021-2022MY Sorento Hybrid and 2022MY Sorento Plug-in Hybrid Seatbelt Part 573 Safety Recall Report 22V-447 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Pretensioner Chronology” Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer to have both the driver and front passenger-side seatbelt pretensioners’ micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. How Remedy Component Differs from Recalled Component : The front seatbelt pretensioners’ micro gas generator and delivery pipe are secured with a cap. Identify How/When Recall Condition was Corrected in Production : A vent hole was added to the front seatbelt pretensioners’ delivery pipe installed in 2022MY Sorento Hybrid and Plug-in Hybrid vehicles produced beginning on May 24, 2022. 2022MY Sorento Hybrid vehicles produced from May 19, 2022 through May 23, 2022 and Sorento Plug-in Hybrid vehicles produced from May 17, 2022 through May 23, 2022 are being repaired at the ports before delivery to Kia dealers and thus are not within the scope of this recall. Recall Schedule : Description of Recall Schedule : The dealer notice was already posted to the Kia dealer portal on June 22, 2022 and will be in the U.S. mail by June 28, 2022. The owner notices will be mailed on or before August 19, 2022. Planned Dealer Notification Date : JUN 23, 2022 – JUN 28, 2022 Planned Owner Notification Date : AUG 19, 2022 – AUG 19, 2022 * NR – Not Reported

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