SC228 – Low Pressure Fuel Tube – 2013-2014 Kia Optima

February 17, 2022 NHTSA CAMPAIGN NUMBER: 22V093000

Low Pressure Fuel Hose May Leak

A fuel leak can increase the risk of a fire.

 

NHTSA Campaign Number: 22V093

Manufacturer KiaeBay logo Motors America

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 72,848

 

Summary

KiaeBay logo Motors America (KiaeBay logo) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.

 

Remedy

Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact KiaeBay logo customer service at 1-800-33-4542. KiaeBay logo’s number for this recall is SC228.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


SC228
July 2022

LOW PRESSURE FUEL FEED TUBE REPLACEMENT (SC228)

This bulletin provides the procedure to replace the low-pressure fuel feed tube assembly on certain 2013-2014MY Optima (QF) vehicles produced at KiaeBay logo Georgia (KaGA) from November 15, 2012 through December 18, 2013. The remedy for previous recall 20V100 (KiaeBay logoโ€™s internal campaign no. SC187) may not have been properly performed in all cases. In some cases, the low-pressure fuel tube may not have been properly repaired with heat protective tape after inspection revealed no damage or leak. In some other cases, the low-pressure fuel tube was repaired with heat protective tape instead of being replaced even though damage might be present. In either case, a subsequent fuel leak can occur. Leaking fuel increases the risk of a fire. Dealers are to replace the low-pressure fuel tube with a new improved one. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

 

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.

 

Replacement Procedure:

NOTICE

Ensure that the engine is not running, and the ignition is in the OFF position. Vehicle will need to be lifted and lowered on a lift during this procedure. Refer to the applicable Shop Manual on KGIS for more details and/or 2.0L T application. Note: 2.4L GDI show n for demonstration purposes.

1. On the fuse box located next to the air cleaner assembly, remove the 20A Fuel Pump relay (A).

2. Remove the air cleaner assembly (B).

3a. Disconnect the high-pressure fuel pump (C) electrical connector (D).

3b. Attempt to start the engine to relieve fuel system pressure.

4. Place a clean rag underneath and disconnect the fuel line (E) from the high-pressure fuel pump (C).

5. Remove/detach the three (3) upper fuel line (E) retaining brackets (2.4L shown).

Note: Fuel line bracket(s) routing for 2.0L-T may differ.

6a. Raise vehicle on lift.

6b. Remove the two (2) bottom engine covers.

7. Remove the left (driver side) bottom cover.

8. Detach the front bottom fuel line guard/cover and lower as shown.

9a. Detach the fuel line (E) from the retaining bracket.

9b. Press the blue tabs to disconnect/release and remove the fuel line (E).

10. Install the new fuel line (F) in the reverse order of removal.

Note: Ensure fuel line is fully engaged.

11. Reinstall the fuel pump relay.

12. Start the engine and allow it to idle.

13. Confirm that no leak is present.

14. Install the engine cover.

15. Check for any DTCโ€™s stored during the procedure.

 

AFFECTED VEHICLE RANGE:

ModelProduction Date Range
Optima (QF)November 15, 2012 to December 18, 2013

 

REQUIRED PART:

Part NamePart NumberQty.
Fuel Line 2.4L31310 3Q901QQK1
Fuel Line 2.0L-T31310 3Q101QQK1

 


SC228 โ€“ 2013-2014 MY OPTIMA VEHICLES LOW-PRESSURE FUEL TUBE
SAFETY RECALL CAMPAIGN
FOLLOW-UP NOTICE
Q & A
July 28, 2022

 

Q1. What type of campaign is KiaeBay logo conducting?

KiaeBay logo America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to remedy a defect that can result in a fire in the vehicleโ€™s engine compartment.

 

Q2. What vehicles are affected by the recall?

Certain 2013-2014 MY Optima vehicles manufactured at KiaeBay logo Georgia from November 15, 2012 through December 18, 2013 that received the heat protective tape repair under NHTSA Recall 20V100 (KiaeBay logo internal campaign no. SC187).

 

Q3. How many customer vehicles are affected by this recall?

Approximately 72,848 vehicles.

 

Q4. What is the concern with the Low-Pressure Fuel Tube?

The remedy for previous recall 20V100 may not have been properly performed in all cases by dealers.  In some cases, the low-pressure fuel tube may not have been properly repaired with heat protective tape after inspection revealed no damage or leak.  In some other cases, the low-pressure fuel tube was repaired with heat protective tape instead of being replaced even though damage might be present.  In either case, a subsequent fuel leak can occur.  Leaking fuel increases the risk of a fire.

 

Q5. Can you describe the recall campaign and fix?

Dealers will replace the low-pressure fuel tube with a new improved one.  The remedy part has a different tube material with a protective sleeve and connector structure for increased stress and heat resistance.

 

Q6. How will owners of the affected vehicles be notified?

KiaeBay logo will send a follow-up letter notifying owners of the affected vehicles by first class mail beginning on August 2, 2022, advising customers that the remedy part is now available.

 

Q7. What should vehicle owners do when they receive the notification?

Upon receipt of the follow up notice, owners are to contact their authorized KiaeBay logo dealer to arrange to have the recall performed on their vehicle.  If at any time prior to having the recall repair conducted, owners detect a fuel smell and/or fuel leakage, owners are instructed to turn off the engine and discontinue driving their vehicle.

 

Q8.How was the issue discovered?

Through the regular monitoring of field information.

 

Q9. Will this cost vehicle owners any money?

No. KiaeBay logo will perform the recall repair at no cost to the customer.

 

Q10.What about customers who may have already paid to have this situation corrected?

If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense.  Customers may submit their receipts online to KiaeBay logo via the Owners section (Contact KiaeBay logo) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to KiaeBay logo for review and consideration at the following address:

Consumer Assistance Center
KiaeBay logo America, Inc.
P.O. Box 52410
Irvine, CA  92619-2410
1-800-333-4542

 

Q11. Are there any restrictions on an ownerโ€™s eligibility?

No.

 

Q12. If a customer has an immediate question, where can they get further information?

The customer can contact their local authorized KiaeBay logo dealership or call KiaeBay logoโ€™s Consumer Assistance Center at 1-800333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Ownerโ€™s Section).

 


2013-2014MY Optima Low Pressure Fuel Tube
Basis of Safety Defect Determination 573.6(c)(6)

 

February 21, 2020Kia Motors America, Inc. (KMA) files recall of 2013-2014MY Optima produced at KiaeBay logo Motors Manufacturing Georgia (KMMG) due to fuel leak from low pressure fuel tube (20V100).

 

May 15, 2020

KiaeBay logo amends its 573 notice for recall 20V100 with updated information, including recall repair remedy. Dealers instructed to inspect the low-pressure fuel tube for damage and/or leaking. If damage and/or leaking is found, the low-pressure tube is to be replaced with a new one. If no damage or leaking is found, a heatprotective tape is to be installed at the connection between the lowpressure fuel tube and fuel pump for added protection.

 

November 5 – December 8, 2020

KiaeBay logo North America (KiaeBay logo NA) Product Quality department issues report identifying a fuel leak in a 2013MY Optima following completion of 20V100 recall heat protective tape application repair. KiaeBay logo NA Product Quality department requests KMMG investigate issue. Issue may be caused by quick connect fitting rotation at GDI pump.

 

December 9, 2020

Based on understanding of quick connect fitting rotation at GDI pump, KiaeBay logo NA issues revised Technical Service Bulletin for Recall 20V100 instructing dealers to inspect rotation of quick connect fitting and replace low pressure fuel tube if fitting rotates with low resistance.

 

November 11 – December 17, 2021

As part of its regular monitoring of field data, KiaeBay logo NA Safety Office conducts preliminary review of post-recall repairs involving fuel tube leaks after heat-protective tape was applied.

 

December 2021 – January 24, 2022

KiaeBay logo NA Safety Office reviews possible causes of post recall repair fuel leaks following application of the heat protective tape with KiaeBay logo Corporation (KiaeBay logo HQ). Exact cause unknown, however, it is believed remedy for previous recall 20V100 may not have been properly performed in all cases by dealers.

 

February 10, 2022

KiaeBay logo NA decides to conduct a safety recall for 2013-2014MY Optima vehicles that had the heat protective tape applied. 155 warranty claims (dates of receipt 7/20/20โ€”1/10/22); 12 customer complaints (dates of receipt 7/25/20โ€”1/3/22); 8 techline cases (dates of receipt 7/24/20โ€”12/7/21). No post-recall remedy fires, fatalities, injuries, or crashes.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
KIAeBay logoOPTIMA2013-2014

 


14 Associated Documents

Defect Notice 573 Report

RCLRPT-22V093-1046.PDF 213.739KB

 


Recall Acknowledgement

RCAK-22V093-7697.pdf 644.948KB

 


2013-2014MY Optima Low Pressure Fuel Tube – Basis of Safety Defect Determination 573.6(c)(6)

RMISC-22V093-1496.pdf 82.445KB

 


SC228 โ€“ 2013-2014 MY OPTIMA VEHICLES LOW-PRESSURE FUEL TUBE SAFETY RECALL CAMPAIGN INTERIM NOTICE Q & A: April 12, 2022

RMISC-22V093-0655.pdf 132.867KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V093-1057.pdf 116.478KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V093-6307.pdf 111.323KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V093-5616.pdf 184.254KB

 


Remedy Instructions and TSB

RCRIT-22V093-7572.pdf 800.518KB

 


SC228 โ€“ 2013-2014 MY OPTIMA VEHICLES LOW-PRESSURE FUEL TUBE SAFETY RECALL CAMPAIGN FOLLOW-UP NOTICE Q & A July 28, 2022

RMISC-22V093-4629.pdf 133.009KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V093-1627.pdf 85.862KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V093-7284.pdf 116.73KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V093-1253.pdf 245.463KB

 


Recall Quarterly Report #1, 2022-3

RCLQRT-22V093-6185.PDF 211.14KB

 


Recall Quarterly Report #2, 2022-4

RCLQRT-22V093-6184.PDF 211.249KB

 


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V093&docType=RCL

 


 

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