2016-2018 Kia Forte/Forte Koup & 2018-2019 Rio Emergency Trunk Latch Release Mechanism

August 9, 2021 NHTSA CAMPAIGN NUMBER: 21V622000

Trunk Emergency Release May Fail/FMVSS 401

A person inside the trunk compartment may become trapped, increasing their risk of injury.

 

NHTSA Campaign Number: 21V622

Manufacturer Kia Motors America

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 253,074

 

Summary

Kia Motors America (Kia) is recalling certain 2016-2018 Forte, Forte Koup, and 2018-2019 Rio vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, “Internal Trunk Release.”

 

Remedy

Dealers will replace the trunk latch assembly, free of charge. Owner notification letters were mailed on February 10, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC216.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


 

This bulletin provides the procedure for the replacement of the trunk latch assembly on the following vehicles:

  • Certain 2016MY Forte (YD) vehicles (2/4-door) produced from March 2, 2016 through October 4, 2016,
  • Certain 2016-2018MY Forte (YDm) vehicles (4-door) produced from May 11, 2016 through July 27, 2018, and
  • Certain 2018-2019MY Rio (SC) vehicles produced from June 1, 2017 through July 5, 2019.

In high-temperature conditions, a thermal crack can develop in the pawl of the trunk latch which can intermittently cause the trunk’s interior emergency release to be inoperative. As a result, the subject vehicles fail to conform to the requirements of FMVSS 401, “Interior Trunk Release”. In the rare event that a person is inside the trunk compartment at the same time the latch pawl cracks, the person may not be able to get out of the trunk. The inability to get out of the trunk increases the risk of injury. Follow the procedure outlined in this publication to replace the trunk lid latch assembly. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

 

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.

 

NOTICE

To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.

 

Replacement Procedure – 2/4-Door Forte (YD/YDm):

1. Remove the trunk lid trim (A) by referring to the “Body (Interior and Exterior) → Trunk LidTrunk Lid Trim → Repair procedures” in the applicable Shop Manual on KGIS.

 

NOTICE

  • Use a non marring trim removal tool (such as Snap on ® Part Number PBN5 or equivalent) to avoid damaging trim pieces.
  • Be sure to replace any damaged clips.

 

2. Replace the trunk lid latch assembly (B) by referring to the “Body (Interior and Exterior) → Trunk LidTrunk Lid Latch → Repair procedures” in the applicable Shop Manual on KGIS.

Tightening torque for bolts
61.2 96.0 lb. in 6.9 10.8 N.m)

 

3. Install all removed parts in reverse order of disassembly.

 

4. Confirm normal operation of trunk latch (open/close – lock/unlock) and trunk room lamp.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

 

Replacement Procedure – 4-Door Rio (SC):

1. Remove the trunk inside handle (A) by removing the two (2) screws.

 

NOTICE

  • Use a non marring trim removal tool (such as Snap on ® Part Number PBN5 or equivalent) to avoid damaging trim pieces.

 

2. Remove the trunk lid trim by referring to the “Body (Interior and Exterior) → Trunk LidTrunk Lid Trim → Repair procedures” in the applicable Shop Manual on KGIS.

 

NOTICE

  • Be sure to replace any damaged clips.

 

3. Remove the trunk latch cable (B) and connector (C).

 

4a. Remove the trunk latch assembly (D) by removing the two (2) bolts.

4b. Install the new trunk latch assembly.

Tightening torque for bolts
61.2 96.0 lb. in 6.9 10.8 N.m)

 

5. Install all removed parts in reverse order of disassembly.

 

6. Confirm normal operation of trunk latch (open/close – lock/unlock) and trunk room lamp.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

 

AFFECTED VEHICLE RANGE:

Model Production Date Range
Forte (YD) March 2, 2016 to October 4, 2016
Forte (YDm) May 11, 2016 to July 27, 2018
Rio (SC) June 1, 2017 to July 5, 2019

 

REQUIRED PART:

Part Name Model Part Number Figure Qty.
Trunk Lid Latch Assembly Forte (YD/YDm) 81230-A7030QQK (w/motor) 1
Rio (SC) 81230-H9011QQK (no motor) 1
81230-H9031QQK (w/motor)

 


SC216 – 2016-2018 MY FORTE (4-DOOR & 2-DOOR) & 2018-2019 MY RIO (4-DOOR) VEHICLES
EMERGENCY TRUNK LATCH RELEASE MECHANISM
NONCOMPLIANCE RECALL CAMPAIGN
Q & A
FOLLOW-UP NOTICE
February 4, 2022

 

Q1. What type of campaign is Kia conducting?

Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Noncompliance Recall Campaign to replace the trunk latch assembly on certain 2016-2018 MY 4-door & 2-door Forte vehicles and certain 2018-2019 MY 4-door Rio vehicles.

 

Q2. What vehicles are affected by the recall?

Certain 2016-2018 MY 4-door & 2-door Forte vehicles manufactured from March 2, 2016 through July 27, 2018 and Certain 2018-2019 MY 4-door Rio vehicles manufactured from June, 1 2017 through July 5, 2019.

 

Q3. How many customer vehicles are affected by this recall?

Approximately 253,074 vehicles.

 

Q4. What is the concern with the emergency trunk latch release mechanism?

In high-temperature conditions, a thermal crack can develop in the pawl of the trunk latch which can intermittently cause the trunk’s interior emergency release to be inoperative.  As a result, the subject vehicles fail to comply with the requirements of FMVSS 401, “Interior Trunk Release”.  In the rare event that a person is inside the trunk compartment at the same time the latch pawl cracks, the person may not be able to get out of the trunk.  The inability to get out of the trunk increases the risk of injury.

 

Q5. Can you describe the recall campaign and fix?

Kia dealers will replace the trunk latch assembly with a new one.

 

Q6. How will owners of the affected vehicles be notified?

Kia will send a follow-up letter notifying owners of the affected vehicles by first class mail gradually, in multiple waves, from February 10, 2022 through April 29, 2022 advising customers that the remedy part is now available.

 

Q7. What should vehicle owners do when they receive the notification?

Upon receipt of the follow-up notice, owners are to contact their authorized Kia dealer to arrange to have their vehicle repaired.  Owners are informed that no one should be allowed to occupy the trunk at any time.  The trunk is a very dangerous location in the event of a crash.

 

Q8. How was the issue discovered?

Through the regular monitoring of field information.

 

Q9. Will this cost vehicle owners any money?

No. Kia will perform the recall repair at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense.  Customers may submit their receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:

Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA  92619-2410
1-800-333-4542

 

A11. Are there any restrictions on an owner’s eligibility?

No.

 

Q12. If a customer has an immediate question, where can they get further information? A12.

The customer can contact their local authorized Kia dealership or call Kia’s Consumer Assistance Center at 1-800333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 


2016-2018MY Forte/Forte Koup and 2018-2019MY Rio
Emergency Trunk Latch Release Mechanism Chronology
Basis of Noncompliance Determination 573.6(c)(6)

 

July 29, 2021

Kia Corporation (Kia HQ) notifies Kia North America (Kia NA) that Hyundai is considering conducting a field action to address an issue regarding the emergency trunk release mechanism in certain Hyundai models and advises Kia NA that the same trunk latch assembly used in the Hyundai Sonata is also used in certain Kia models.  Kia NA Safety Office begins evaluation of its field data for Kia vehicles equipped with the same trunk latch assembly as the Hyundai vehicles.

 

August 1, 2021

Kia HQ informs Kia NA that Hyundai Motor America (HMA) made a decision to recall certain Hyundai models on July 30, 2021 to address a damaged trunk pawl condition that could prevent the opening of trunk lid through actuation of the emergency trunk release.

 

August 2-3, 2021

Kia NA Safety Office identifies 41 warranty claims, three (3) technical assistance case center reports and two (2) customer pay claims which describe the potential inoperability of the emergency release mechanism.

 

Kia NA further evaluates potential noncompliance with Federal Motor Vehicle Safety Standards (FMVSS) and on August 3, 2021 concludes the an inoperable emergency trunk release mechanism results in the noncompliance with the trunk latch release requirements of FMVSS 401, § S.4.3(a).

 

August 3, 2021

Kia NA decides to conduct a noncompliance FMVSS 401 recall. 41 warranty claims, three (3) technical assistance case center reports and two (2) customer pay claims. No fatalities, injuries, crashes or fires.

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
KIA FORTE 2016-2018
KIA RIO 2018-2019

 


15 Associated Documents

Chronology

RMISC-21V622-6156.pdf 23.138KB

RMISC-21V622-6156

 


Miscellaneous Document – SC216 2016-2018 MY FORTE (4-DOOR & 2-DOOR) & 2018-2019 MY RIO (4-DOOR) VEHICLES EMERGENCY TRUNK LATCH RELEASE MECHANISM Q & A September 30, 2021

RMISC-21V622-1721.pdf 115.833KB

RMISC-21V622-1721

 


Recall Acknowledgement

RCAK-21V622-2797.pdf 651.571KB

RCAK-21V622-2797

 


Noncompliance Notice 573 Report

RCLRPT-21V622-5946.PDF 215.531KB

RCLRPT-21V622-5946

 


Interim Owner Notification Letter(Part 577)

RIONL-21V622-1664.pdf 178.104KB

RIONL-21V622-1664

 


Interim Owner Notification Letter(Part 577)

RIONL-21V622-5274.pdf 177.859KB

RIONL-21V622-5274

 


Manufacturer Notices(to Dealers,etc)- 9/30/2021

RCMN-21V622-1170.pdf 111.199KB

RCMN-21V622-1170

 


Manufacturer Notices(to Dealers,etc) – 9/30/2021

RCMN-21V622-4202.pdf 87.638KB

RCMN-21V622-4202

 


C216 – 2016-2018 MY FORTE (4-DOOR & 2-DOOR) & 2018-2019 MY RIO (4-DOOR) VEHICLES EMERGENCY TRUNK LATCH RELEASE MECHANISM – NONCOMPLIANCE RECALL CAMPAIGN Q & A FOLLOW-UP NOTICE: February 4, 2022

RMISC-21V622-8965.pdf 116.14KB

RMISC-21V622-8965

 


Manufacturer Notices(to Dealers,etc) – February 4, 2022

RCMN-21V622-3188.pdf 87.827KB

RCMN-21V622-3188

 


Manufacturer Notices(to Dealers,etc) – February 4, 2022

RCMN-21V622-2332.pdf 86.077KB

RCMN-21V622-2332

 


Remedy Instructions and TSB

RCRIT-21V622-0691.pdf 412.036KB

RCRIT-21V622-0691

 


ISSUED Owner Notification Letter(Part 577) – February 2022

RCONL-21V622-1176.pdf 245.274KB

RCONL-21V622-1176

 


ISSUED Owner Notification Letter(Part 577) – February 2022

RCONL-21V622-2702.pdf 244.912KB

RCONL-21V622-2702

 


Recall Quarterly Report #1, 2022-1

RCLQRT-21V622-4304.PDF 211.152KB

RCLQRT-21V622-4304

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V622&docType=RCL

 


 

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Last update on 2022-08-11 / Affiliate links / Images from Amazon Product Advertising API

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