2015-2017 Kia Sedona SC217 Turn Signal Misdirection

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September 17, 2021 NHTSA CAMPAIGN NUMBER: 21V725000

Turn Signal May Activate in Wrong Direction

A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.

 

NHTSA Campaign Number: 21V725

Manufacturer Kia Motors America

Components EXTERIOR LIGHTING, ELECTRICAL SYSTEM

Potential Number of Units Affected 88,576

 

Summary

Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.

 

Remedy

Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC217.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2017 Kia Sedona
2017 Kia Sedona

 


GROUP MODEL
Safety Recall Campaign 2015-2017MY

Sedona (YP)

NUMBER DATE
SC217 (Rev 1, 12/21/2021) November 2021
SAFETY RECALL CAMPAIGN
SUBJECT:

SMART JUNCTION BOX SOFTWARE UPGRADE FOR TURN SIGNAL OPERATION IMPROVEMENT (SC217)

 

This bulletin provides the procedure to improve the logic of the Smart Junction Box (SJB) on certain 20152017MY Sedona (YP) vehicles, produced from July 21, 2014 through June 10, 2016. The Smart Junction Box (SJB) interprets the signal from the multifunction switch to determine the intended turn signal direction. The SJB software logic may not properly interpret the signals received from the multifunction switch in certain circumstances. As a result, the turn signal may intermittently activate in the opposite direction of what was intended by the driver, thereby increasing the risk of a crash.

 

To correct this condition, follow the procedure outlined in this publication to apply the improved logic to the Smart Junction Box (SJB) system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 3 of this bulletin. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.

 

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.

 

ECU Upgrade Procedure:

To correct this condition, the ECU should be reprogrammed using the KDS  download, as described in this bulletin.

Upgrade Event Name
575. YP SJB UPGRADE FOR TURN SIGNAL OPERATION

 

NOTICE

  • Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully charged jump starter box connected to the battery.
  • Ensure the KDS is sufficiently charged at 60% or higher prior to reflash.
  • All ECU upgrades must be performed with the ignition set to the ‘ON ’ position unless otherwise stated.
  • Damaged VCI II units should not be used and promptly replaced.
  • Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade procedure.
  • DO NOT start the engine during ECU upgrade.
  • DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.
  • When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.
  • ONLY use approved ECU upgrade software designated for the correct application.

 

IMPORTANT

It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part  Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to  the ECU.

 

NOTICE

Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper  procedures may cause the PCM to become inoperative after the upgrade and any claims associated  with this repair may be subject to chargeback.

 

ROM ID INFORMATION TABLE:

Upgrade Event #575

Model System ECU P/No. ROM ID
Previous New
15-17MY (YP) Smart Junction Box (SJB) 91950 A9510 91950 A9510_100

91950 A9510_101

91950 A9510_102

91950 A9510_103

91950 A9510_104
91950 A9540 91950 A9540_100

91950 A9540_101

91950 A9540_102

91950 A9540_103

91950 A9540_104
91950 A9550 91950 A9550_100

91950 A9550_101

91950 A9550_102

91950 A9550_103

91950 A9550_104
91950 A9560 91950 A9560_100

91950 A9560_101

91950 A9560_102

91950 A9560_103

91950 A9560_104
91950 A9570 91950 A9570_100

91950 A9570_101

91950 A9570_102

91950 A9570_103

91950 A9570_104
91950 A9620 91950 A9620_100

91950 A9620_101

91950 A9620_102

91950 A9620_103

91950 A9620_104
91950 A9630 91950 A9630_100

91950 A9630_101

91950 A9630_102

91950 A9630_103

91950 A9630_104
91950 A9640 91950 A9640_100

91950 A9640_101

91950 A9640_102

91950 A9640_103

91950 A9640_104
91950 A9650 91950 A9650_100

91950 A9650_101

91950 A9650_102

91950 A9650_103

91950 A9650_104
91950 A9660 91950 A9660_100

91950 A9660_101

91950 A9660_102

91950 A9660_103

91950 A9660_104
91950 A9670 91950 A9670_100

91950 A9670_101

91950 A9670_102

91950 A9670_103

91950 A9670_104

 

Model System ECU P/No. ROM ID
Previous New
15-17MY (YP) Smart Junction Box (SJB) 91950 A9680 91950 A9680_100

91950 A9680_101

91950 A9680_102

91950 A9680_103

91950 A9680_104
91950 A9690 91950 A9690_100

91950 A9690_101

91950 A9690_102

91950 A9690_103

91950 A9690_104
91950 A9700 91950 A9700_100

91950 A9700_101

91950 A9700_102

91950 A9700_103

91950 A9700_104
91950 A9710 91950 A9710_100

91950 A9710_101

91950 A9710_102

91950 A9710_103

91950 A9710_104
91950 A9740 91950 A9740_100

91950 A9740_101

91950 A9740_102

91950 A9740_103

91950 A9740_104
91950 A9760 91950 A9760_100

91950 A9760_101

91950 A9760_102

91950 A9760_103

91950 A9760_104
91950-A9770 91950 A9770_100

91950 A9770_101

91950 A9770_102

91950 A9770_103

91950 A9770_104
91950-A9780 91950 A9780_100

91950 A9780_101

91950 A9780_102

91950 A9780_103

91950 A9780_104

 

NOTICE

Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.

 

1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel.

 

NOTICE

The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable.

 

2. With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen.

 

3. Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature.

 

4. Select ‘ECU Upgrade’.

 

5. The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #575.

 

NOTICE

The vehicle must be identified in Vehicle Selection to download an Event for that vehicle.

 

6. Select Auto Mode.

 

CAUTION

Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode.

 

7. Select the SJB system under the System selection menu. Touch ID Check (D) and confirm that the latest update is available. Select Upgrade Event #575, and select Upgrade to continue.

 

8. The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU.

 

CAUTION

Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.

 

9. If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the procedure from step 4.

 

NOTICE

If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI II. Contact GIT America Help De sk at (888) 542 4371 or Techline.

 

10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue.

 

11. Once the upgrade is complete, select ‘OK’ to finalize the procedure.

 

12. When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

 

13. Start the engine to confirm normal operation of the vehicle.

 

Manual Upgrade Procedure:

NOTICE

The manual upgrade should ONLY be performed if the automatic upgrade fails.

If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.

See table below for ‘Manual Mode’ passwords.

 

Manual Mode ECU Upgrade Passwords

Menu Password
YP SJB : 91950-A9510/540~570, A9620~710/740/760~780 9780

 

1. Within the ECU Upgrade screen displayed, select Manual Mode.

2. Select the SJB system under the System selection menu. Select Upgrade Event #575 and select Upgrade to continue.

3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 3, and select OK.

4. Enter the appropriate password from the Manual Mode password table above and select OK.

5. The upgrade will begin and the progress of the upgrade will appear on the bar graph.

6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.

7. Once the upgrade is complete, select OK to finalize the procedure.

8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

9. Start the engine to confirm proper operation of the vehicle.

 

AFFECTED VEHICLE RANGE:

Model Production Date Range
Sedona (YP) July 21, 2014 to June 10, 2016

 

REQUIRED TOOL:

Tool Name Figure Comments
KDS Kia Diagnostic System

 


2015-2017MY Sedona
Turn Signal Misdirection
Basis of Safety Recall Determination 573.6(c)(6)

 

May 21, 2021

NHTSA’s Office of Defects Investigation (ODI) makes an inquiry to Kia North America (Kia NA) about VOQs that potentially relate to turn signal malfunctions.

 

May 21- June 9, 2021

Kia NA Safety Office conducts preliminary field data analysis and identifies potential issue with turn signal misdirection in the 2015-2016MY Sedona vehicles. Seven (7) warranty-returned multifunction switch assemblies collected. Kia NA Safety Office duplicates intermittent turn signal inoperative in one (1) collected part but unable to duplicate turn signal misdirection in any of the parts. All seven (7) parts sent to Kia Corporation (Kia HQ) for further evaluation and testing.

 

June 16, 2021

Kia NA Safety Office provides update to ODI during monthly meeting regarding the status of its evaluation. Kia NA continues to collect additional warranty-returned multifunction switch assemblies and advises ODI it is planning to extend the warranty to 15 years/unlimited miles to expedite parts collection for further evaluation.

 

July 7-9, 2021

Kia NA notifies its dealers and sends owner notification letters extending the warranty for the multifunction switch assembly in the 2015-2016MY Sedona to 15 years, unlimited miles.

 

July 14, 2021

Kia NA Safety Office provides update to ODI regarding Kia HQ’s parts investigation status and informs ODI that Kia HQ unable to duplicate any turn signal malfunction, including misdirection. Investigation continues.

 

July 14- August 11, 2021

Kia NA continues to collect warranty-returned multifunction switch assemblies and sends parts to independent engineering firm and Kia HQ for further testing. On August 11, 2021, Kia NA Safety Office provides further update to ODI during monthly meeting and advises despite multiple parts testing programs, the misdirection issue cannot be duplicated. Investigation continues.

 

August 16, 2021- September 1, 2021

Kia HQ expands investigation to other Kia models and components to determine whether similar misdirection issue exists. Kia HQ identifies that the 2017MY Sportage uses same multifunction switch as the 2015-2017MY Sedona but has no similar misdirection warranty claims trend. Kia HQ determines that the 2017MY Sportage also shares a similar Smart Junction Box (SJB) logic as the 2015-2017MY Sedona but are produced by different suppliers. Kia HQ’s investigation identifies that the SJB software logic in the 2015-2017MY Sedona may not properly interpret the signals received from the multifunction switch in certain circumstances. Kia HQ confirms SJB software logic was improved during latter part of 2017 Sedona production. Based on collected information, Kia HQ continues efforts to duplicate turn signal misdirection concern.

 

September 8, 2021

Kia NA Safety Office provides update to ODI during its monthly meeting and explains that the turn signal misdirection is most likely caused by the SJB software logic.

 

September 9, 2021

Kia HQ completes vehicle testing in chamber at high-temperature to assess functionality of multifunction switch with the current SJB software logic and duplicates misdirection issue. Kia HQ also completes same testing with improved SJB logic and confirms no misdirection issue. Kia HQ provides test results to Kia NA Safety Office.

 

September 10, 2021

Kia NA decides to conduct safety recall to address turn signal misdirection issue. 369 warranty claims, 44 customer complaints and 24 techline reports. No fatalities, injuries, crashes, or fires.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
KIA SEDONA 2015-2017

 


12 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-21V725-1669.pdf 238.001KB

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Remedy Instructions and TSB

RCRIT-21V725-7680.pdf 712.264KB

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Manufacturer Notices(to Dealers,etc) – ALL DEALER PRINCIPALS, November 8, 2021

RCMN-21V725-8514.pdf 109.884KB

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Manufacturer Notices(to Dealers,etc)- ALL DEALER PARTS & SERVICE MANAGERS: November 8, 2021

RCMN-21V725-8768.pdf 86.614KB

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Recall Quarterly Report #1, 2021-4

RCLQRT-21V725-6381.PDF 211.148KB

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Remedy Instructions and TSB

RCRIT-21V725-0605.pdf 604.35KB

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Defect Notice 573 Report

RCLRPT-21V725-1839.PDF 214.431KB

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Chronology

RMISC-21V725-0189.pdf 83.319KB

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Recall Acknowledgement

RCAK-21V725-6537.pdf 646.42KB

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Recall Quarterly Report #2, 2022-1

RCLQRT-21V725-1689.PDF 211.25KB

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ISSUED Renotification Notice

RCRN-21V725-7682.pdf 224.347KB

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Recall Quarterly Report #3, 2022-2

RCLQRT-21V725-7878.PDF 211.346KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V725&docType=RCL

 


 

Kia Reprogramming

Kia J2534 Diagnostics & Reprogramming

 

https://kiatechinfo.snapon.com/J2534DiagnosticsAndProgramming.aspx

 

What is J2534?

A single set of programming hardware consists of personal computer(PC), standard interface to a device driver and an interface hardware that connects between PC and a programmable ECU of vehicle.

The main purpose of this regulation is to program ECUs for all vehicles using a single set in the field.

 

Device Manufacturers API DLL Firmware
CarDAQ Plus 2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light Drew Technologies Inc. 4.04 1.9.28 1.9.28
ES6510 Vetronix Corporation 4.04 12.00 12.00
Sun PassThru Pro Snap-on Diagnostics 4.04 02.07u 02.07u
PassThru+ XS I+ME Actia GmbH 4.04 02.07u 02.07u
OTTOTEST-VCI OTTO 4.04 1.04 1.34
iFlash Blue Streak 4.04 1.04 1.34
PASS THRU PRO II 2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light Snap-on Diagnostics 4.04 1.9.24 1.9.24
AEZ Flasher AE Tools 4.04 1.9.28 1.9.28
VSI-2534 Dearborn Tech 4.04 2.05.26 2.05.26
Flasher Pro Bosch 4.04 1.9.28 1.9.28
Flash2 Cardone 4.04 2.06.28.2 2.06.28.2
PX3 Dearborn Tech 4.04 1.00.09 1.00.09
CARDAQ-M 2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light Drew Technologies Inc. 4.04 1.0.106 1.0.106
Universal Reprogrammer II EASE Diagnostics 4.04 1.9.28 1.9.28
G-Scan2 2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light GIT 4.04 3.1 9.03

* API, DLL and Firmware version may be controlled by the device manufacturer. Contact the manufacturer if you are unable to find the version listed above All devices were tested/verified on all Hyundai engine management systems.

 

kiatechinfo.snapon.com

 


 

2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light CarDAQ-Plus
2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light CarDAQ-M
2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light Drew Tech Mongoose Pro USB to CAN ISO9141 Interface
2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light RAP2 OEM J2534 Remote Reprogramming Tool
2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
2015-2017 Kia Sedona SC217 Turn Signal Misdirection | small light GODIAG J2534

 


 

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  • 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
Bestseller No. 6
j2534%20programming%20tool" title="Autel MaxiFlash VCI Kit Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD 4 CAN Channels DoIP D-PDU Works with PC or Autel MS909" rel="nofollow noopener sponsored" target="_blank"> Autel MaxiFlash VCI Kit Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD 4 CAN Channels DoIP D-PDU Works with PC or Autel MS909
Autel MaxiFlash VCI Kit Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD 4 CAN Channels DoIP D-PDU Works with PC or Autel MS909
  • 👉The MaxiFlash VCI Kit, compatible with the MaxiSYS MS909 advanced diagnostic tablet, includes a bluetooth-enabled vehicle communication interface (VCI), a J2534-compliant pass-thru programming device. This VCI Kit also includes an Autel Main Cable V2.0, USB 2.0 cable, and AC/DC adapter. Includes one-year Warranty.
  • 👉Supports CAN FD, 4 CAN Channels and DoIP, Supports D-PDU, IS O22900-1 & ISO 22900-2 protocols and is RP1210 compliant. ompatible with the MaxiSYS MS909 diagnostic tablet.
  • 👉Can be used with a Windows computer with an applicable OE subscription for vehicle module programming and when connected to the MaxiSYS MS909 tablet for compatible for BMW and for Mercedes vehicle module programming.
  • 👉Use with windows PC for vehicle module programming, J2534-1 & J2534-2 compliant,Bluetooth-enabled communication interface.
  • 👉MaxiFlash VCI compatible with MaxiSYS MS909. It is a combination of VCI and vehicle communication tools to provide faster dual Wi-Fi vehicle and network communication. It is a PassThru programming interface device that complies with D-PDU, SAE J2534 and RP1210 standards. Support BT, WIFI and USB communication. Data can be transmitted with or without cable connections.

Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

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