High-Pressure Fuel Pipe Inspection, Replacement And Tightening (SC214) – 2021 Kia Sorento & 2021-2022 K5

SEOCONTENT-START***************************************************************************************************************
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***************************************************************************************************************A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
GROUP MODEL
Safety Recall Campaign
2021MY
Sorento (MQ4a) and
2021-2022MY
K5 (DL3a)
w/2.5L T-GDI NUMBER DATE
SC214
July 2021
SAFETY RECALL CAMPAIGN HIGH-PRESSURE FUEL PIPE INSPECTION, REPLACEMENT AND TIGHTENING (SC214)
This bulletin provides information to inspect and, if required, replace the high-pressure fuel pipe on some 2021MY Sorento (MQ4a) and some 2021-2022MY K5 (DL3a) vehicles equipped with Theta III 2.5L T-GDI engines (refer to table below for production dates). Also, whether the fuel pipe is replaced or not, dealers are to ensure it is tightened with the proper torque. The fuel pipe connecting the high-pressure fuel pump to the fuel rail may have been installed with insufficient torque during assembly. In addition, a limited number of fuel pipes may have been manufactured out of specification for concentricity. As a result of insufficient torque or improper concentricity, fuel may leak at the pipe connections. Leaking fuel increases the risk of a fire, thereby increasing the risk of injury.
Follow the procedure outlined in this bulletin to inspect the Lot number and/or check for fuel leaking and, if required, replace the high-pressure fuel pipe. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
MY Model Engine Production Date
2021
Sorento (MQ4a)
2.5L T-GDI
10/26/2020 to 06/08/2021
21-22MY
K5 (DL3a)
11/16/2020 to 05/12/2021
SUBJECT:
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.

NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or
otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth
in this bulletin.

NOTICE
HIGH-PRESSURE FUEL PIPE INSPECTION,
REPLACEMENT AND TIGHTENING (SC214)
Page 2 of 9
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC214 Sorento (MQ4a) and K5 (DL3a) July 2021
SUBJECT:
Inspection Procedure:
1.
Open hood and remove the engine cover (A).
2a.
2b.
From the high-pressure pump (B), locate the high-pressure fuel pipe (C) and pipe insulator.
Check the lot number printed on the high-pressure fuel pipe insulator.
3a.
3b.
If the Lot Number is 210111 (NG), replace the high-pressure fuel delivery pipe by referring to the ‘Replacement Procedure’ on page 4.
If the Lot Number is NOT 210111 (OK) (as shown), then proceed to step 4 on page 3.
4.
Remove the high-pressure fuel pump foam cover (D).
Note: It may be necessary to lift up on the ignition coil foam cover, DO NOT remove it or disconnect the ignition coil connectors as it is not required.
C
B
D
A
REQUIREMENT:
REQUIREMENT: Using the Warranty Using the Warranty Claim AttachClaim Attachment feature on KVIDment feature on KVID, , take take oone ne (1) clear KVID photo of the(1) clear KVID photo of the llot ot nnumber umber printed printed on the hion the highgh–pressure pressure fuel delivery pipefuel delivery pipe..
(
(AttachAttachment ment TType: ype: ‘‘XXXX’’))..

 NOTICENOTICE
Page 3 of 9
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC214 Sorento (MQ4a) and K5 (DL3a) July 2021
HIGH-PRESSURE FUEL PIPE INSPECTION,
REPLACEMENT AND TIGHTENING (SC214)
SUBJECT:
5.
Remove the intercooler/intake hose (E) after removing the retaining bolt.
Note: Other interfering wire/hose connectors may be required to be disconnected to allow room for torque wrench space for step 6b below, refer to page 6, step 5 (A, B and D).
Note: The air cleaner assy. does NOT need to be removed.
6a.
Using a torque wrench and SST 09314 3Q100, confirm that the high-pressure fuel pump flare nut (F) is torque to specification.
Note: Be sure to use the correct Op Code if the fuel pipe flange nut (F or G) is found to be loose and required to be torqued.
6b.
Using a torque wrench and a 12pt/19mm crowfoot wrench, confirm that the opposite end high-pressure fuel delivery pipe flare nut (G) is torqued to converted specification below.
Tightening torque for flange nut
Tightening torque for flange nut FF::
19.5
19.5 –– 2266. lb. ft. (26.5 . lb. ft. (26.5 –– 32.4 Nm.)32.4 Nm.)
F
G
ED
Tightening torque for flange nut
Tightening torque for flange nut GG::
(
(using using ccrowfoot rowfoot wwrenchrench wwith a 1” ith a 1” change in length)change in length)..
Using a
Using a 15” 15” TTorqueorque WWrench rench Handle Handle LengthLength::
1
18.38.3 –– 224.44.4 lb. ft. (2lb. ft. (24.84.8 –– 333.13.1 Nm.)Nm.)
Reference: Crowfoot Wrench
Torque Conversion Calculator
Images courtesy of Tekton®.com
HIGH-PRESSURE FUEL PIPE INSPECTION,
REPLACEMENT AND TIGHTENING (SC214)
Page 4 of 9
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC214 Sorento (MQ4a) and K5 (DL3a) July 2021
SUBJECT:
7.
‘Start’ the engine and press the accelerator pedal, two to three (2-3) times, up to 5,000 RPMs. Then allow engine to idle.
8a.
8b.
Inspect the high-pressure fuel delivery pipe/flare nuts (F & G) for any smell/visual fuel leaks.
Inspect the two (2) high-pressure fuel delivery pipe flare nuts (F & G) for fuel leak using a sheet of test paper (see below). Check both sides (L&R) of each flare nut with test paper.
NG: Fuel Leakage OK: No Leakage
9a.
9b.
• If a fuel leak is found (NG), replace the high-pressure fuel delivery pipe by referring to the ‘Replacement Procedure’ on page 5.
• If no leak is found (OK), reinstall all of the removed parts in the reverse order of removal.
Never release a vehicle to a customer with a
Never release a vehicle to a customer with a fuel leak. If any leak(s) are found that cannot fuel leak. If any leak(s) are found that cannot be corrected, as outlined in this bulletin, please open a Techline Case Online.be corrected, as outlined in this bulletin, please open a Techline Case Online.

 NOTICENOTICE
G
F
Be sure to shut
Be sure to shut the the engine ‘OFF’engine ‘OFF’ immediatelyimmediately if a fuel leak is present.if a fuel leak is present.
CAUTIONCAUTION
If a leak was present, be sure to wipe off any excess fuel that may have
If a leak was present, be sure to wipe off any excess fuel that may have spread around spread around ssuurrounding parts/components.rrounding parts/components.

 IMPORTANTIMPORTANT
Page 5 of 9
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC214 Sorento (MQ4a) and K5 (DL3a) July 2021
HIGH-PRESSURE FUEL PIPE INSPECTION,
REPLACEMENT AND TIGHTENING (SC214)
SUBJECT:
Replacement Procedure:
1. Shut the engine ‘OFF’.
2. Remove the 20A fuel pump fuse.
3a.
3b.
Disconnect the high-pressure fuel pump
connector.
Press the ‘Start’ button and allow the engine to
run until it stalls.
If the high-pressure fuel pipe is removed immediately after shutting the engine off, injury may
occur by the release of highly pressurized fuel. Please wait after engine is ‘OFF’ to start repairs.
Refer to the applicable shop manual for further cautions when removing high pressure fuel system
components.
CAUTION
HIGH-PRESSURE FUEL PIPE INSPECTION,
REPLACEMENT AND TIGHTENING (SC214)
Page 6 of 9
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC214 Sorento (MQ4a) and K5 (DL3a) July 2021
SUBJECT:
4.
Remove the two (2) air duct retaining fasteners.
5.
Disconnect the following prior to removing the air cleaner assembly (E):
A. Disconnect RCV hose
B. Disconnect the vacuum hose.
C. Disconnect the PCV hose
D. Disconnect the ejector
6.
Loosen the fuel pipe flange (F) at the high-pressure fuel pump using SST 09314 3Q100.
7.
Loosen the fuel pipe flange (G) Aon the bottom opposite end using a 12pt/19mm crowfoot wrench.
F
G
Page 7 of 9
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC214 Sorento (MQ4a) and K5 (DL3a) July 2021
HIGH-PRESSURE FUEL PIPE INSPECTION,
REPLACEMENT AND TIGHTENING (SC214)
SUBJECT:
8.
Remove the two (2) fuel pipe retaining bolts to remove the fuel delivery pipe assembly from the vehicle.
9.
Note: Use shop towels to help absorb residual fuel when removing the fuel pipe assembly.
Install the new high-pressure fuel pipe.
10.
11.
12.
Install all removed parts/connections/fuse in the reverse order of removal.
REINSPECTION: Refer to page 4, (steps 7 – 8a, 8b) and confirm the new fuel pipe connections are not leaking fuel using the test strip.
Confirm normal vehicle operation and no DTCs.
Reuse the
Reuse the two (2) two (2) ffuel delivery pipe uel delivery pipe retaining bolts. retaining bolts. Ensure that the Ensure that the ‘‘removedremoved’’ hihighgh–pressure fuel pipepressure fuel pipe CANNOT be reusedCANNOT be reused and discardand discard..

 IMPORTANTIMPORTANT
Fuel Pipe
HIGH-PRESSURE FUEL PIPE INSPECTION,
REPLACEMENT AND TIGHTENING (SC214)
Page 8 of 9
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC214 Sorento (MQ4a) and K5 (DL3a) July 2021
SUBJECT:
AFFECTED VEHICLE RANGE: Model Production Date Range
Sorento (MQ4a)
October 26, 2020 to June 8, 2021
K5 (DL3a)
November 16, 2020 to May 12, 2021
REQUIRED TOOL:
*Dealers will be reimbursed $45 for the purchase of the 12pt/19mm flare nut wrench on their monthly parts statement. Tool Name Figure Comments
Torque Wrench Socket
SST 09314 3Q100
SST No. 09314 27130
may also be used
Test Paper
NWPGEN180
For order or replacement, contact
Snap-on Business Solutions
at (888) 542-1011
Deep Flare Nut 19mm
Crowfoot Wrench*
(3/8” Drive 12-point)
Snap-On P/N ANM19
or other equivalent.
Locally Sourced
Torque Wrench
(3/8” Drive – 15” Long)
Locally Sourced
REQUIRED PART:
Part Name Part Number Figure Qty.
Fuel Delivery Pipe
35305 2S200QQK
1
Page 9 of 9
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC214 Sorento (MQ4a) and K5 (DL3a) July 2021
HIGH-PRESSURE FUEL PIPE INSPECTION,
REPLACEMENT AND TIGHTENING (SC214)
SUBJECT:
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Refer to Warranty Bulletin 2021-14 for claim submission procedures. A photo of the Lot number found on the hi-pressure fuel pipe must be attached using the KVID app as a Warranty Claim Attachment type ‘XX – Other’, regardless of replacement or inspection only.
Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty.
R
35305
2S200
0
(SC214)
Lot Inspection (OK) + Fuel Pipe Flange Torque Check (OK) + Engine REV (OK) + Leak test (OK)
211A21I0
0.5 M/H
N/A
0
(SC214)
Lot Inspection (OK) + Fuel Pipe Flange Torque Check (NG) + Engine REV (OK) + Leak test (OK)
211A21R0
(SC214)
Lot Inspection (NG) + High-Press. Fuel Pipe replacement + Engine REV (OK) + Leak test (OK)
211A21R1
1.0
M/H
35305 2S200QQK
1
(SC214)
Lot Inspection (OK) + Flange Torque Check (OK) + Engine REV (OK) + Leak Test (NG) + High-Press. Fuel Pipe replacement + Engine REV (OK) + Leak test (OK)
211A21R2
1.3
M/H
35305 2S200QQK
1
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SCSC214214 when accessing the WebDCS system.when accessing the WebDCS system.

 NOTICENOTICE**************************************************************************************************************Kia America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V519)
This notice applies to your vehicle: (Insert VIN)
July 21, 2021
Dear Kia K5 Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 MY Kia K5 vehicles equipped with 2.5-liter Turbocharged engines. The defect can result in fuel leaking thereby increasing the risk of a fire and injury. Our records indicate that you own or lease one of the potentially affected vehicles.
What Is the Problem?
The fuel pipe connecting the high-pressure fuel pump to the fuel rail in your vehicle may have been insufficiently tightened during assembly. In addition, a limited number of fuel pipes may have been manufactured incorrectly by the supplier. As a result, fuel may leak at the pipe connections. Leaking fuel increases the risk of a fire, thereby increasing the risk of injury. The illumination of the Malfunction Indicator Light (MIL) , fuel odor, burning/melting odor and/or smoke can occur.
Kia Will Inspect the Fuel Pipe and Replace or Tighten with Proper Torque At No Cost for Parts Or Labor To You.
Kia has advised its authorized dealers to inspect the fuel pipe to determine whether the pipe falls within the affected supplier lot. If the fuel pipe contains the affected lot date code, the fuel pipe will be replaced with a new one and tightened with the proper torque. If the fuel pipe does not contain the affected lot date code, dealers will inspect the fuel pipe for a fuel leak. If a fuel leak is found, the pipe will be replaced with a new one and tightened with the proper torque. If no fuel leak is found, the fuel pipe will be checked to ensure it is tightened with the proper torque. The actual time required to perform the inspection and repair will be approximately 1 to 2 hours. However, your vehicle may be needed longer. We recommend scheduling a service appointment to minimize inconvenience. Please contact your dealer for an exact estimate of how long they may need your vehicle for this repair.
What Should You Do?
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted.
• If fuel smell and/or leakage is detected, immediately TURN OFF your engine, and do not drive your vehicle. Instead, please contact Kia Roadside Assistance at 1-800-333-4542 or online at kia.rsahelp.com to request to have your vehicle towed to the nearest authorized Kia dealership as soon as possible.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
SC214
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.**************************************************************************************************************Kia America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V519)
This notice applies to your vehicle: (Insert VIN)
July 21, 2021
Dear Kia Sorento Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021 MY Kia Sorento vehicles equipped with 2.5-liter Turbocharged engines. The defect can result in fuel leaking thereby increasing the risk of a fire and injury. Our records indicate that you own or lease one of the potentially affected vehicles.
What Is the Problem?
The fuel pipe connecting the high-pressure fuel pump to the fuel rail in your vehicle may have been insufficiently tightened during assembly. In addition, a limited number of fuel pipes may have been manufactured incorrectly by the supplier. As a result, fuel may leak at the pipe connections. Leaking fuel increases the risk of a fire, thereby increasing the risk of injury. The illumination of the Malfunction Indicator Light (MIL) , fuel odor, burning/melting odor and/or smoke can occur.
Kia Will Inspect the Fuel Pipe and Replace or Tighten with Proper Torque At No Cost for Parts Or Labor To You.
Kia has advised its authorized dealers to inspect the fuel pipe to determine whether the pipe falls within the affected supplier lot. If the fuel pipe contains the affected lot date code, the fuel pipe will be replaced with a new one and tightened with the proper torque. If the fuel pipe does not contain the affected lot date code, dealers will inspect the fuel pipe for a fuel leak. If a fuel leak is found, the pipe will be replaced with a new one and tightened with the proper torque. If no fuel leak is found, the fuel pipe will be checked to ensure it is tightened with the proper torque. The actual time required to perform the inspection and repair will be approximately 1 to 2 hours. However, your vehicle may be needed longer. We recommend scheduling a service appointment to minimize inconvenience. Please contact your dealer for an exact estimate of how long they may need your vehicle for this repair.
What Should You Do?
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted.
• If fuel smell and/or leakage is detected, immediately TURN OFF your engine, and do not drive your vehicle. Instead, please contact Kia Roadside Assistance at 1-800-333-4542 or online at kia.rsahelp.com to request to have your vehicle towed to the nearest authorized Kia dealership as soon as possible.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
SC214
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.**************************************************************************************************************SC214
July 13, 2021
ATTENTION:
ALL DEALER PRINCIPALS
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2021-2022 MY K5 vehicles manufactured from November 16, 2020 through May 12, 2021 equipped with 2.5-liter Turbocharged engines and 2021 MY Sorento vehicles manufactured from October 26, 2020 through June 8, 2021 equipped with 2.5-liter Turbocharged engines.
The fuel pipe connecting the high-pressure fuel pump to the fuel rail may have been installed with insufficient torque during assembly. In addition, a limited number of fuel pipes may have been manufactured by the supplier out of specification for concentricity. As a result of insufficient torque or improper concentricity, fuel may leak at the pipe connections. Leaking fuel increases the risk of a fire, thereby increasing the risk of injury.
Kia dealers will inspect the fuel pipe to determine whether the pipe falls within the affected supplier lot. If the fuel pipe contains the affected lot date code, the fuel pipe will be replaced with a new one and tightened with the proper torque. If the fuel pipe does not contain the affected lot date code, dealers will inspect the fuel pipe for a fuel leak. If a fuel leak is found, the pipe will be replaced with a new one and tightened with the proper torque. If no fuel leak is found, the fuel pipe will be checked to ensure it is tightened with the proper torque.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles.
Kia will start notifying the vehicle owners on July 21, 2021.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures**************************************************************************************************************SC214
July 13, 2021
ATTENTION:
ALL DEALER PARTS & SERVICE MANAGERS
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2021-2022 MY K5 vehicles manufactured from November 16, 2020 through May 12, 2021 equipped with 2.5-liter Turbocharged engines and 2021 MY Sorento vehicles manufactured from October 26, 2020 through June 8, 2021 equipped with 2.5-liter Turbocharged engines.
The fuel pipe connecting the high-pressure fuel pump to the fuel rail may have been installed with insufficient torque during assembly. In addition, a limited number of fuel pipes may have been manufactured by the supplier out of specification for concentricity. As a result of insufficient torque or improper concentricity, fuel may leak at the pipe connections. Leaking fuel increases the risk of a fire, thereby increasing the risk of injury.
Kia dealers will inspect the fuel pipe to determine whether the pipe falls within the affected supplier lot. If the fuel pipe contains the affected lot date code, the fuel pipe will be replaced with a new one and tightened with the proper torque. If the fuel pipe does not contain the affected lot date code, dealers will inspect the fuel pipe for a fuel leak. If a fuel leak is found, the pipe will be replaced with a new one and tightened with the proper torque. If no fuel leak is found, the fuel pipe will be checked to ensure it is tightened with the proper torque.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of July 13, 2021.
PARTS INFORMATION: Part supply will be limited due to the scope of the campaign. A valid VIN will be required for order entry.
Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. A list of vehicles affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC214 to generate the list.
Kia will start notifying the vehicle owners on July 21, 2021. Please start performing the repairs immediately on any affected vehicles currently in your inventory. Note that any vehicle owners who have already paid for repairs related to the high-pressure fuel pipe can submit a request for reimbursement online via the Owner’s Section of www.kia.com.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely, Kia Service Department

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