May 10, 2021 NHTSA CAMPAIGN NUMBER: 21V331000
Hydraulic Electronic Control Unit May Short
An electrical short in the HECU increases the risk of a fire while parked or driving.
NHTSA Campaign Number: 21V331000
Manufacturer Kia
Motors America
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 440,370
Summary
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC212.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Kia has a Recall
This bulletin supersedes SC197 and provides the procedure to inspect, and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on some 2013-2015MY Optima (QF) vehicles produced from July 12, 2013 through October 2, 2015 and some 2014-2015MY Sorento (XMa) vehicles produced from June 17, 2013 through December 11, 2014. In addition, this bulletin provides the procedure to replace the Multi-Fuse in the above referenced vehicles. Brake fluid may leak internally inside the Hydraulic Electronic Control Unit (HECU) which, over time, can result in an electrical short. An electrical short in the HECU increases the risk of an engine compartment fire.
Dealers are to have technicians measure the Anti-Lock Brake System (ABS) circuit in the fuse box for parasitic current draw and inspect HECU connnection (male and female connector) for any signs of suspected thermal damage (melt, burn, oil leakage, etc.) If the current draw is >70uA, the HECU assembly is to be replaced due to possible internal damage caused by an internal fluid leak. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
NOTICE
A Techline case number is required for all part orders to confirm the actual microamp draw is present at time of vehicle inspection prior to the part order.
NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.
NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released.
IMPORTANT
This test procedure must be performed with the ignition ‘OFF’. (DO NOT ‘START’ the engine at any time during the test procedure
- Use the SST Multimeter to measure the parasitic current draw only (Do not use for any other purposes). Ensure the SST has a good 9V battery installed.
- Parasitic draw must be measured for at least 15 seconds, in order to record a constant value.
Setting the SST Multimeter:
1. Connect two (2) lead wires (red and black) to the SST.
Black Ground (-) lead wire; connect to COM
Positive (+) lead wire; connect to VΩmA.
2. Turn the selection knob to the right and set it to 200uA.
Test Procedure:
1. Open the hood and disconnect the negative (-) battery terminal (A).
2. Remove the fuse box cover (B).
3. Locate the Multi Fuse (C) ESC1 for (QF) Optima or ABS2 for (XMa) Sorento 40A in the fuse box.
4. Loosen the 10mm Multi Fuse retaining nut (D) and remove the Multi Fuse.
Optima (QF) ONLY, remove the nut cover first.
Sorento (XMA) ONLY, after removing the fuse, re-attach the 12VDC cable to the fuse box, and temporarily re-install the Multi Fuse 10mm nut.
5. Reconnect the negative (-) battery terminal.
6a. Using the two (2) SST Multimeter jumper leads, carefully contact the ‘black’ lead to the ‘ESC1’ (QF) or ‘ABS2’ (XMa) fuse terminal and the ‘red’ lead to the fuse box ‘Positive’ (E) post.
6b. Measure the Multimeter value/reading for at least 15 seconds.
Note: The current draw value must stay constant.
CAUTION
DO NOT damage the terminals.
If current draw value is OVER 70uA or 0.070mA, open a Techline case and attach a picture of the meter reading for review prior to part order. All part orders are on manual allocation.
Replace the Hydraulic Electronic Control unit (HECU) by referring to the “Brake System → ESC (Electronic Stability Control) System → ESC Control Module → Repair procedures” chapter in the applicable Shop Manual on KGIS.
Replace the Multi-Fuse with the one from the Service Kit by referring to the “Body Electrical → Fuses And Relays → Relay Box (Engine compartment) → Repair procedures → Multi Fuse” chapter in the applicable Shop Manual on KGIS.
6c. If current draw value is BELOW 70uA or 0.070mA, replace the Multi-Fuse with the one supplied in the Service Kit by referring to the “Body Electrical → Fuses And Relays → Relay Box (Engine compartment) → Repair procedures → Multi Fuse” chapter in the applicable Shop Manual on KGIS.
Note: Drill a hole through the center of the removed fuse(s) and discard. DO NOT reuse.
IMPORTANT
The inspection on step 7 must be performed after current draw test.
7. Disconnect the HECU connector and inspect the inside of the connector with good lighting for signs of thermal damage at both terminals.
If the wire harness has suspected signs of thermal damage as shown, open a Techline case and attach a picture of the damaged connector and hold for further assistance.
Note: Example of thermally damaged (melted housing) connector/terminal (NG) shown to the right.
Note: Example of normal (undamaged) connector/terminal (OK) shown to the right.
8. Replace the fuse box cover with the Upper
9. Reinstall the removed parts in the reverse order of removal.
NOTICE
All parts replaced are subject to return to the Warranty Parts Return Center (WPRC) for verification of the reported parasitic draw.
AFFECTED VEHICLE RANGE:
| Model | Production Date Range |
| Optima (QF) | July 12, 2013 to October 2, 2015 |
| Sorento (XMa) | June 17, 2013 to December 11, 2014 |
REQUIRED TOOL:
| Tool Name | Figure | Part Number | Comments |
| Multimeter DT-830D | SC197Meter | Only one (1) multimeter set was auto shipped to each dealer by MPA, P/N: KQ589 4C100QQK.
Additional warrantable concerns will | |
| SC197Leads | be handled by
Snap-On Business Solutions*. |
*Call Snap-on Business Solutions at (888) 542-1011 for lead replacements or defective meter.
REQUIRED PART:
| Part Name | Part Number | Figure | Qty. |
| HECU Assembly* (XMa) | 58920 1U000QQK | 1
*Techline case number will be required prior to part order. | |
| HECU Assembly* (QF) 13MY | 58920 4C550QQK w/EPB
58920 2T550QQK w/o EPB | ||
| HECU Assembly* (QF) 14-15MY | 58920 4C870QQK w/EPB
58920 2T870QQK w/o EPB | ||
| Service Kit (13MY QF) | 91NON 2TEU1QQK (2.4L)
91YES 2TEU1QQK (2.0L-T) | 1 | |
| Service Kit
(14-15MY QF) | 91PEN 2TEU1QQK (2.4L)
91PEY 2TEU1QQK (2.0L-T) | ||
| Service Kit (XMa) | 91KIT 2PUSAQQK | ||
| Front Wire Harness (XMa and QF) | Refer to EPC | 1 |
*Refer to EPC for the applicable required part per model VIN.
SC212 – 2013-2015 MY OPTIMA & 2014-2015 MY SORENTO
HYDRAULIC ELECTRONIC CONTROL UNIT (HECU)
SAFETY RECALL CAMPAIGN
Q & A
June 28, 2021
Q1. What type of campaign is Kia conducting?
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to inspect and replace, if necessary, the HECU assembly on certain 2013-2015 MY Optima and 2014-2015 MY Sorento vehicles. In addition, a new multi-fuse will be installed.
Q2. What vehicles are affected by the recall?
Certain 2013-2015 MY Kia Optima vehicles manufactured from July 12, 2013 through October 2, 2015 and certain 2014-2015 MY Kia Sorento vehicles manufactured from June 17, 2013 through December 11, 2014 at Kia Georgia.
Q3. How many customer vehicles are affected by this recall?
Approximately 156,567 Sorento vehicles and 283,803 Optima vehicles are affected by this recall.
Q4. What is the concern with the Hydraulic Electronic Control Unit (HECU)?
Due to a suspected supplier quality deviation issue, brake fluid may leak internally inside the Hydraulic Electronic Control Unit (HECU) which, over time, can result in an electrical short circuit. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury.
Q5. Can you describe the recall campaign and fix?
Dealers will inspect the HECU for leaking brake fluid. If brake fluid is leaking, the HECU will be replaced with a new one. In addition, a new multi-fuse will be installed, which contains a 30-ampere fuse instead of a 40-ampere fuse for the HECU circuit, to prevent an over-current condition in the HECU’s electrical circuit board and mitigate the risk of a fire caused by an internal electrical short circuit.
Q6. How will owners of the affected vehicles be notified?
Kia will notify owners of the affected vehicles by first class mail beginning on July 2, 2021.
Q7. What should vehicle owners do when they receive the notification?
Upon receipt of the notification letter, owners are to contact their authorized Kia dealer to arrange for the inspection, and if necessary, HECU replacement to be performed. Owners are to park their vehicles outdoors and away from other vehicles or structures until the recall is performed.
Q8. Should the owner still have this recall completed if the owner already had the recall remedy identified in the 20V159 completed?
Yes. Since the mailing of the owner letter last October 2020, Kia has been working to enhance the HECU’s protection against an over-current condition in the HECU’s electrical circuit board and mitigate the risk of a fire caused by an internal electrical short circuit. This enhanced remedy (a new multi-fuse) will be installed in the vehicle as part of this recall.
Q9. How was the issue discovered?
Through the regular monitoring of field information.
Q10. Will this cost vehicle owners any money?
No. Kia will perform the recall repair at no cost to the customer.
Q11. What about customers who may have already paid to have this situation corrected?
If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the
Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for
Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:
Consumer Assistance Center Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Q12. How long will the repair take?
The actual time required to perform the repair will be approximately 2 to 3 hours. However, the vehicle may be needed longer. It is recommended that owners schedule a service appointment to minimize inconvenience. Owners can also contact their authorized Kia dealer for an exact estimate of how long they may need the vehicle. (Most Kia dealers have online appointment scheduling via their dealership websites to maximize convenience.)
A13. Are there any restrictions on an owner’s eligibility?
No.
Q14. If a customer has an immediate question, where can they get further information?
The customer can contact their local authorized Kia dealership or call Kia’s Consumer Assistance Center at 1-800333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Standard Time, or via the internet at www.kia.com (Owner’s Section).
2013-2015MY Optima & 2014-2015MY Sorento HECU Chronology
Basis of Safety Defect Determination 573.6(c)(6)
October 15-23, 2020
Kia Motors America, Inc. (KMA) notifies customers via first class mail to bring their 2013-2015MY Optima and 2014-2015MY
Sorento to a Kia dealer to have the Hydraulic Electronic Control Unit (HECU) in their vehicle inspected for leaking brake fluid and, if necessary, replaced with a new one as part of safety recall 20V519.
November 2020-March 2021
Following notification to customers of safety recall 20V519, Kia Motors Corporation (KMC) begins to consider alternative solutions to enhance the HECU’s protection against significant overcurrent and subsequent shorting that could result in a fire. KMC develops new HECU multi-fuse with a lower amperage rating and conducts duplication testing to confirm effectiveness in mitigating the potential for fire due to an electrical short circuit.
April 29, 2021
KMC provides Kia Motors North America (KMNA) the results of its testing and evaluation.
May 4, 2021
KMNA decides to conduct a new recall involving the vehicles identified in safety recall 20V519 to notify owners of the enhanced remedy, including owners that previously had the 20V519 recall repair completed.
Six (6) Optima and two (2) Sorento alleged fire related customer complaints (i.e., isolated melting) and no fatalities, injuries or crashes were previously reported at the time original recall (20V519) was filed. One (1) dealer report of isolated melting in an Optima vehicle following completion of the 20V-519 recall remedy. No fatalities, injuries or crashes in the subject vehicles.
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************************************************************************************************************** A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. GROUP MODEL Safety Recall Campaign 2013-2015MY Optima (QF) 2014-2015MY Sorento (XMa) NUMBER DATE SC212 June 2021 0BSAFETY RECALL CAMPAIGN 1BHECU/ABS MODULE PARASITIC CURRENT DRAW TEST & REPLACEMENT & MULTI-FUSE REPLACEMENT (SC212) This bulletin supersedes SC197 and provides the procedure to inspect, and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on some 2013-2015MY Optima (QF) vehicles produced from July 12, 2013 through October 2, 2015 and some 2014-2015MY Sorento (XMa) vehicles produced from June 17, 2013 through December 11, 2014. In addition, this bulletin provides the procedure to replace the Multi-Fuse in the above referenced vehicles. Brake fluid may leak internally inside the Hydraulic Electronic Control Unit (HECU) which, over time, can result in an electrical short. An electrical short in the HECU increases the risk of an engine compartment fire. Dealers are to have technicians measure the Anti-Lock Brake System (ABS) circuit in the fuse box for parasitic current draw and inspect HECU connnection (male and female connector) for any signs of suspected thermal damage (melt, burn, oil leakage, etc.) If the current draw is >70uA, the HECU assembly is to be replaced due to possible internal damage caused by an internal fluid leak. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer. NOTICE There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin. NOTICE A Techline case number is required for all part orders to confirm the actual microamp draw is present at time of vehicle inspection prior to the part order. NOTICE SUBJECT: HECU/ABS MODULE PARASITIC CURRENT DRAW TEST & REPLACEMENT & MULTI-FUSE REPLACEMENT (SC212) Page 2 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC212 Optima (QF) and Sorento (XMa) June 2021 SUBJECT: Setting the SST Multimeter: 1. Connect two (2) lead wires (red and black) to the SST. Black Ground (-) lead wire; connect to COM Positive (+) lead wire; connect to VΩmA. 2. Turn the selection knob to the right and set it to 200uA. Reading Microamps: Meter Setting Displayed Value 200uA 0 – 200 2000uA DO NOT USE 10A DO NOT USE X X X This test procedure must be performed with the ignition ‘OFF’. (DO NOT This test procedure must be performed with the ignition ‘OFF’. (DO NOT ‘START’ the engine at any ‘START’ the engine at any time during the test proceduretime during the test procedure •Use the SST Multimeter to measure the parasitic current draw only (Do not use for any other Use the SST Multimeter to measure the parasitic current draw only (Do not use for any other purposes). Ensure the SST has a good 9V battery installed.purposes). Ensure the SST has a good 9V battery installed. •Parasitic draw must be measured for at Parasitic draw must be measured for at least 15least 15 secsecondsonds, in order to record a constant value., in order to record a constant value. IMPORTANTIMPORTANT DO NOT USE THIS 10A PORT CONNECTION Connect Connect (+) (+) Connect Connect (GND) (GND) Select 200μ setting (Microamps) Page 3 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC212 Optima (QF) and Sorento (XMa) June 2021 HECU/ABS MODULE PARASITIC CURRENT DRAW TEST & REPLACEMENT & MULTI-FUSE REPLACEMENT (SC212) SUBJECT: Test Procedure: 1. 2. Open the hood and disconnect the negative (-) battery terminal (A). Remove the fuse box cover (B). 3. Locate the Multi Fuse (C) ESC1 for (QF) Optima or ABS2 for (XMa) Sorento 40A in the fuse box. 4. Loosen the 10mm Multi Fuse retaining nut (D) and remove the Multi Fuse. Optima (QF) ONLY, remove the nut cover first. Sorento (XMA) ONLY, after removing the fuse, re-attach the 12VDC cable to the fuse box, and temporarily re-install the Multi Fuse 10mm nut. 5. Reconnect the negative (-) battery terminal. Optima (QF) Sorento (XMa) Optima (QF) Sorento (XMa) D A B HECU/ABS MODULE PARASITIC CURRENT DRAW TEST & REPLACEMENT & MULTI-FUSE REPLACEMENT (SC212) Page 4 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC212 Optima (QF) and Sorento (XMa) June 2021 SUBJECT: 6a. 6b. Using the two (2) SST Multimeter jumper leads, carefully contact the ‘black’ lead to the ‘ESC1’ (QF) or ‘ABS2’ (XMa) fuse terminal and the ‘red’ lead to the fuse box ‘Positive’ (E) post. Measure the Multimeter value/reading for at least 15 seconds. Note: The current draw value must stay constant. If current draw value is OVER 70uA or 0.070mA, open a Techline case and attach a picture of the meter reading for review prior to part order. All part orders are on manual allocation. Replace the Hydraulic Electronic Control unit (HECU) by referring to the “Brake System → ESC (Electronic Stability Control) System → ESC Control Module → Repair procedures” chapter in the applicable Shop Manual on KGIS. Replace the Multi-Fuse with the one from the Service Kit by referring to the “Body Electrical → Fuses And Relays → Relay Box (Engine compartment) → Repair procedures → Multi Fuse” chapter in the applicable Shop Manual on KGIS. 6c. If current draw value is BELOW 70uA or 0.070mA, replace the Multi-Fuse with the one supplied in the Service Kit by referring to the “Body Electrical → Fuses And Relays → Relay Box (Engine compartment) → Repair procedures → Multi Fuse” chapter in the applicable Shop Manual on KGIS. Note: Drill a hole through the center of the removed fuse(s) and discard. DO NOT reuse. DO DO NOTNOT damage the terminals.damage the terminals. CAUTIONCAUTION Optima (QF) Sorento (XMa) E E The inspection on step 7 The inspection on step 7 mustmust be be performed after current draw test.performed after current draw test. IMPORTANTIMPORTANT Page 5 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC212 Optima (QF) and Sorento (XMa) June 2021 HECU/ABS MODULE PARASITIC CURRENT DRAW TEST & REPLACEMENT & MULTI-FUSE REPLACEMENT (SC212) SUBJECT: 7. Disconnect the HECU connector and inspect the inside of the connector with good lighting for signs of thermal damage at both terminals. If the wire harness has suspected signs of thermal damage as shown, open a Techline case and attach a picture of the damaged connector and hold for further assistance. Note: Example of thermally damaged (melted housing) connector/terminal (NG) shown to the right. Note: Example of normal (undamaged) connector/terminal (OK) shown to the right. 7. Replace the fuse box cover with the Upper Cover from the Service Kit. 8. Reinstall the removed parts in the reverse order of removal. All parts replaced are subject to return to the Warranty Parts Return Center (WPRC) for All parts replaced are subject to return to the Warranty Parts Return Center (WPRC) for verification of the reported parasitic draw.verification of the reported parasitic draw. NOTICENOTICE HECU/ABS MODULE PARASITIC CURRENT DRAW TEST & REPLACEMENT & MULTI-FUSE REPLACEMENT (SC212) Page 6 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC212 Optima (QF) and Sorento (XMa) June 2021 SUBJECT: AFFECTED VEHICLE RANGE: Model Production Date Range Optima (QF) July 12, 2013 to October 2, 2015 Sorento (XMa) June 17, 2013 to December 11, 2014 REQUIRED TOOL: *Call Snap-on Business Solutions at (888) 542-1011 for lead replacements or defective meter. Tool Name Figure Part Number Comments Multimeter DT-830D SC197Meter Only one (1) multimeter set was auto shipped to each dealer by MPA, P/N: KQ589 4C100QQK. Additional warrantable concerns will be handled by Snap-On Business Solutions*. SC197Leads REQUIRED PART: *Refer to EPC for the applicable required part per model VIN. Part Name Part Number Figure Qty. HECU Assembly* (XMa) 58920 1U000QQK 1 *Techline case number will be required prior to part order. HECU Assembly* (QF) 13MY 58920 4C550QQK w/EPB 58920 2T550QQK w/o EPB HECU Assembly* (QF) 14-15MY 58920 4C870QQK w/EPB 58920 2T870QQK w/o EPB Service Kit (13MY QF) 91NON 2TEU1QQK (2.4L) 91YES 2TEU1QQK (2.0L-T) 1 Service Kit (14-15MY QF) 91PEN 2TEU1QQK (2.4L) 91PEY 2TEU1QQK (2.0L-T) Service Kit (XMa) 91KIT 2PUSAQQK Front Wire Harness (XMa and QF) Refer to EPC 1 Page 7 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC212 Optima (QF) and Sorento (XMa) June 2021 HECU/ABS MODULE PARASITIC CURRENT DRAW TEST & REPLACEMENT & MULTI-FUSE REPLACEMENT (SC212) SUBJECT: WARRANTY INFORMATION: N Code: N99 C Code: C99 Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. XMa R 58920 1U000 0 (SC212) HECU Current (OK) + Connector Inspection + Service Kit Installation 211A15I0 0.3 M/H 91KIT 2PUSAQQK 1 (SC212) HECU Current (NG) + Connector (OK) + HECU Replacement + Service Kit Installation 211A15R0 2.1 M/H 91KIT 2PUSAQQK 1 58920 1U000QQK 1 (SC212) HECU Current (NG) + Connector (NG) HECU + Wire Harness Replacement + Service Kit Installation 211A15RA* 8.0 M/H 91KIT 2PUSAQQK 1 58920 1U000QQK 1 Wire harness Refer to EPC* 1 13MY QF (2.4) 58920 4C550 (SC212) HECU Current (OK) + Connector Inspection + Service Kit Installation 211A16I0 0.3 M/H 91NON 2TEU1QQK 1 (SC212) HECU Current (NG) + Connector (OK) + HECU Replacement + Service Kit Installation 211A16R0 2.0 M/H 91NON 2TEU1QQK 1 58920 4C550QQK** or 58920 2T550QQK** 1 (SC212) HECU Current (NG) + Connector (NG) HECU + Wire Harness Replacement + Service Kit Installation 211A16RA* 7.4 M/H 91NON 2TEU1QQK 1 58920 4C550QQK** or 58920 2T550QQK** 1 Wire harness Refer to EPC* 1 13MY QF (2.0T) 58920 4C550 (SC212) HECU Current (OK) + Connector Inspection + Service Kit Installation 211A16I1 0.3 M/H 91YES 2TEU1QQK 1 (SC212) HECU Current (NG) + Connector (OK) + HECU Replacement + Service Kit Installation 211A16R1 2.0 M/H 91YES 2TEU1QQK 1 58920 4C550QQK** or 58920 2T550QQK** 1 (SC212) HECU Current (NG) + Connector (NG) HECU + Wire Harness Replacement + Service Kit Installation 211A16RB* 7.4 M/H 91YES 2TEU1QQK 1 58920 4C550QQK** or 58920 2T550QQK** 1 Wire harness Refer to EPC* 1 HECU/ABS MODULE PARASITIC CURRENT DRAW TEST & REPLACEMENT & MULTI-FUSE REPLACEMENT (SC212) Page 8 of 8 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC212 Optima (QF) and Sorento (XMa) June 2021 SUBJECT: *Note: If wire harness is NG, a Techline case must be opened for each wire harness ordered. (Refer to Warranty Bulletin 2021-13 for required model P/N). **Note: Only one (1) applicable HECU replacement P/N can be claimed for QF model. Refer to Warranty Bulletin 2021-13 for claim submission procedures. Use sublet code X1 for reimbursement for Kia Brake Fluid P/N: UM010 CH043, DOT 4 ($9 maximum). Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. 14-15MY QF (2.4) R 58920 4C550 0 (SC212) HECU Current (OK) + Connector Inspection + Service Kit Installation 211A16I2 0.3 M/H 91PEN 2TEU1QQK 1 (SC212) HECU Current (NG) + Connector (OK) + HECU Replacement + Service Kit Installation 211A16R2 2.0 M/H 91PEN 2TEU1QQK 1 58920 4C870QQK** or 58920 2T870QQK** 1 (SC212) HECU Current (NG) + Connector (NG) HECU + Wire Harness Replacement + Service Kit Installation 211A16RC* 7.4 M/H 91PEN 2TEU1QQK 1 58920 4C870QQK** or 58920 2T870QQK** 1 Wire harness Refer to EPC* 1 14-15MY QF (2.0T) 58920 4C550 (SC212) HECU Current (OK) + Connector Inspection + Service Kit Installation 211A16I3 0.3 M/H 91PEY 2TEU1QQK 1 (SC212) HECU Current (NG) + Connector (OK) + HECU Replacement + Service Kit Installation 211A16R3 2.0 M/H 91PEY 2TEU1QQK 1 58920 4C870QQK** or 58920 2T870QQK** 1 (SC212) HECU Current (NG) + Connector (NG) HECU + Wire Harness Replacement + Service Kit Installation 211A16RD* 7.4 M/H 91PEY 2TEU1QQK 1 58920 4C870QQK** or 58920 2T870QQK** 1 Wire harness Refer to EPC* 1 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SC212SC212 when accessing the WebDCS system.when accessing the WebDCS system. NOTICENOTICE ***************************************************************************************************************** Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 21V331) This notice applies to your vehicle: (Insert VIN) July 2, 2021 Dear Kia Sorento Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2014-2015 MY Kia Sorento vehicles. The defect can result in a fire in your vehicle’s engine compartment. Our records indicate that you own or lease one of the potentially affected vehicles. What Is the Problem? The Hydraulic Electronic Control Unit (HECU) controls the Anti-Lock Braking System (ABS), Electronic Stability Control System (ESC) and Traction Control System (TCS) in your vehicle. Brake fluid may leak internally inside the HECU, which over time, can result in an electrical short circuit while the vehicle is parked or being driven. An electrical short circuit inside the HECU increases the risk of an engine compartment fire, even when the vehicle is turned off, increasing the risk of injury. The illumination of the Malfunction Indicator Light (MIL) , ABS warning light , burning/melting odor and/or smoke from the engine compartment can occur. Kia Will Inspect the HECU And If A Leak Is Found, Kia Will Replace the HECU With A New One At No Cost for Parts Or Labor To You. A New Multi-Fuse Will Also Be Installed At No Cost To You. In October 2020, Kia sent a letter notifying you of a safety recall (20V519) involving the HECU assembly in your vehicle. You may have already completed the repair identified in that original recall. However, since the mailing of that notice last year, Kia has been working to enhance the HECU’s protection against an over-current condition in the HECU’s electrical circuit board and mitigate the risk of a fire caused by an internal electrical short circuit. This enhanced remedy (a new multi-fuse) is now ready to be installed in your vehicle. Kia has advised its authorized dealers to inspect the HECU for leaking brake fluid. If brake fluid is leaking, the HECU will be replaced with a new one at Kia’s expense at no cost to you. In addition, a new multi-fuse will be installed, which contains a 30-amp fuse instead of a 40-amp for the HECU circuit. The actual time required to perform the repair will be approximately 2 to 3 hours. However, your vehicle may be needed longer. We recommend scheduling a service appointment to minimize inconvenience. Please contact your dealer for an exact estimate of how long they may need your vehicle for this repair. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. • Park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed. SC212 • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Consumer Assistance Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Consumer Affairs Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. ***************************************************************************************************************** Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 21V331) This notice applies to your vehicle: (Insert VIN) July 5, 2021 Dear Kia Optima Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2013-2015 MY Kia Optima vehicles. The defect can result in a fire in your vehicle’s engine compartment. Our records indicate that you own or lease one of the potentially affected vehicles. What Is the Problem? The Hydraulic Electronic Control Unit (HECU) controls the Anti-Lock Braking System (ABS), Electronic Stability Control System (ESC) and Traction Control System (TCS) in your vehicle. Brake fluid may leak internally inside the HECU, which over time, can result in an electrical short circuit while the vehicle is parked or being driven. An electrical short circuit inside the HECU increases the risk of an engine compartment fire, even when the vehicle is turned off, increasing the risk of injury. The illumination of the Malfunction Indicator Light (MIL) , ABS warning light , burning/melting odor and/or smoke from the engine compartment can occur. Kia Will Inspect the HECU And If A Leak Is Found, Kia Will Replace the HECU With A New One At No Cost for Parts Or Labor To You. A New Multi-Fuse Will Also Be Installed At No Cost To You. In October 2020, Kia sent a letter notifying you of a safety recall (20V519) involving the HECU assembly in your vehicle. You may have already completed the repair identified in that original recall. However, since the mailing of that notice last year, Kia has been working to enhance the HECU’s protection against an over-current condition in the HECU’s electrical circuit board and mitigate the risk of a fire caused by an internal electrical short circuit. This enhanced remedy (a new multi-fuse) is now ready to be installed in your vehicle. Kia has advised its authorized dealers to inspect the HECU for leaking brake fluid. If brake fluid is leaking, the HECU will be replaced with a new one at Kia’s expense at no cost to you. In addition, a new multi-fuse will be installed, which contains a 30-amp fuse instead of a 40-amp for the HECU circuit. The actual time required to perform the repair will be approximately 2 to 3 hours. However, your vehicle may be needed longer. We recommend scheduling a service appointment to minimize inconvenience. Please contact your dealer for an exact estimate of how long they may need your vehicle for this repair. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. • Park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed. SC212 • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Consumer Assistance Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Consumer Affairs Department QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. ***************************************************************************************************************** SC212 June 28, 2021 ATTENTION: ALL DEALER PRINCIPALS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2013-2015 MY Kia Optima vehicles manufactured from July 12, 2013 through October 2, 2015 and certain 2014-2015 MY Kia Sorento vehicles manufactured from June 17, 2013 through December 11, 2014 at Kia Georgia. Due to a suspected supplier quality deviation issue, brake fluid may leak internally inside the Hydraulic Electronic Control Unit (HECU) which, over time, can result in an electrical short circuit. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury. Dealers will be instructed to inspect the HECU for leaking brake fluid. If brake fluid is leaking, the HECU will be replaced with a new one. In addition, a new multi-fuse will be installed, which contains a 30-ampere fuse instead of a 40-ampere fuse for the HECU circuit, to prevent an over-current condition in the HECU’s electrical circuit board and mitigate the risk of a fire caused by an internal electrical short circuit. Although Kia is unaware of any fires occurring while parked, Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start notifying the vehicle owners on July 2, 2021. What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures ***************************************************************************************************************** SC212 June 28, 2021 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2013-2015 MY Kia Optima vehicles manufactured from July 12, 2013 through October 2, 2015 and certain 2014-2015 MY Kia Sorento vehicles manufactured from June 17, 2013 through December 11, 2014 at Kia Georgia. Due to a suspected supplier quality deviation issue, brake fluid may leak internally inside the Hydraulic Electronic Control Unit (HECU) which, over time, can result in an electrical short circuit. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury. Dealers will be instructed to inspect the HECU for leaking brake fluid. If brake fluid is leaking, the HECU will be replaced with a new one. In addition, a new multi-fuse will be installed, which contains a 30-ampere fuse instead of a 40-ampere fuse for the HECU circuit, to prevent an over-current condition in the HECU’s electrical circuit board and mitigate the risk of a fire caused by an internal electrical short circuit. Although Kia is unaware of any fires occurring while parked, Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of June 28, 2021. PARTS INFORMATION: Part supply will be limited due to the scope of the campaign. A valid VIN will be required for order entry. Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owners who have already paid for repairs related to the HECU replacement can submit a request for reimbursement online via the Owner’s Section of www.kia.com. A list of vehicles affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC212 to generate the list. Kia will start notifying the vehicle owners on July 2, 2021. Please start performing the repairs immediately on any affected vehicles currently in your inventory. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department *****************************************************************************************************************
SEOCONTENT-END
5 Affected Products
Vehicles
12 Associated Documents
Owner Notification Letter(Part 577)
RCONL-21V331-7827.pdf 183.699KB
Owner Notification Letter(Part 577)
RCONL-21V331-1795.pdf 183.773KB
Recall Acknowledgement
RCAK-21V331-6115.pdf 645.733KB
Chronology
RMISC-21V331-3916.pdf 76.512KB
Defect Notice 573 Report
RCLRPT-21V331-5686.PDF 215.691KB
Remedy Instructions and TSB
RCRIT-21V331-2763.pdf 881.374KB
Miscellaneous Document – SAFETY RECALL CAMPAIGN
RMISC-21V331-3061.pdf 117.196KB
Miscellaneous Document – REQUEST FOR REIMBURSEMENT FORM
RMISC-21V331-6336.pdf 146.494KB
Miscellaneous Document – REQUEST FOR REIMBURSEMENT FORM
RMISC-21V331-2853.pdf 146.449KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V331-2770.PDF 211.269KB
Manufacturer Notices(to Dealers,etc) – 6/28/2021
RCMN-21V331-6076.pdf 110.868KB
Manufacturer Notices(to Dealers,etc) – 6/28/2021
Latest Recalls Documents
1 Associated Investigation
Non-crash Vehicle Fires
NHTSA ID: PE19004
Dated opened: March 29, 2019
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened a Recall Query (RQ17-003) on all Kia vehicles equipped with Theta II engines for engine failures that may cause stalling and fires. The query covers most of the petition subject Optima and Sorento vehicles but not any of the subject Soul vehicles.
On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia (September and October 2018) requesting information on all engine and non-engine related fires in the petition Kia vehicles. ODI performed extensive analysis on the information obtained from Kia. During the DP18-003 analysis, Kia initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 500,000 total vehicles: Recalls 18V-907, 19V-101, and 19V-120). Based on ODI’s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA has decided to grant the petition.
The petition is hereby granted. A Preliminary Evaluation has been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima, 2011-2014 Kia Sorento, and 2010-2015 Kia Soul. While prior recalls of vehicles covered by this PE have primarily related to engine fires, NHTSA’s Preliminary Evaluation is not limited to engine components and may cover additional vehicle systems or components as well.
Attached is a list of the reference numbers for the 244 VOQs cited above.
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