“This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA Campaign Number: 18V907
Manufacturer Kia Motors America
Components FUEL SYSTEM, GASOLINE, ENGINE
Potential Number of Units Affected 71,653
High Pressure Fuel Pipe May Leak
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Summary
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Remedy
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC172.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Kia has a Recall
SC172 – HIGH PRESSURE FUEL PUMP OUTLET INSPECTION
SAFETY RECALL CAMPAIGN
Q & A
January 10, 2019
Q1. | What type of campaign is Kia conducting? |
A1. | Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to inspect and, if necessary, replace the High Pressure Fuel Pipe on certain 2011–2014 MY Kia Optima, 2012-2014 MY Kia Sorento, and 2011-2013 MY Kia Sportage vehicles that received an engine replacement under Recall No. 17v224 (SC147). The remedy for the previous recall may not have been properly performed, and in some cases, the high pressure fuel pipe may have been damaged, misaligned or improperly torqued during the engine replacement procedure, allowing fuel to leak. Leaking fuel increases the risk of fire.
|
Q2. | What vehicles are affected by the recall? |
A2. | Certain 2011-2014 MY Kia Optima, 2012-2014 MY Kia Sorento, and 2011-2013 MY Kia Sportage vehicles that received an engine replacement under previous recall 17v224 (SC147).
|
Q3. | How many customer vehicles are affected by this recall? |
A3. | Approximately 50,051 Kia Optima, 17,024 Kia Sorento, and 1,052 Kia Sportage vehicles are affected by this recall (68,127 total).
|
Q4. | What is the concern with the High Pressure Fuel Pump Outlet? |
A4. | The remedy for the previous recall 17v224 may not have been properly performed by Kia dealers. In some cases, the high pressure fuel pipe may have been damaged, misaligned or improperly torqued during the engine replacement procedure, allowing fuel to leak.
|
Q5. | Can you describe the recall campaign and fix? |
A5. | Kia has advised its authorized dealers to inspect the connections of the high pressure fuel pipe to the fuel pump outlet for fuel leaking. If leaking fuel is detected, the fuel pipe will be replaced and properly installed with a new one.
|
Q6. | How was the issue discovered? |
A6. | Through the regular monitoring of field information.
|
Q7. | What should vehicle owners do when they receive the notification? |
A7. | In the interest of the safety of their passengers, as well as their own safety, customers should immediately contact their Kia dealer to arrange for the recall repair to be conducted.
NOTE: If the customer detects the smell of fuel inside or near the vehicle, they should stop driving the vehicle and contact Kia’s Roadside Assistance to have the vehicle towed to the authorized Kia dealership.
|
Q8. | Have there been any deaths or injuries as a result of this condition? |
A8. | There have been no deaths or injuries.
|
Q9. | Has Kia had any litigation regarding this condition? |
A9. | No.
|
Q10. | Will this cost vehicle owners any money? |
A10. | No. Kia will perform the recall repair at no cost to the customer.
|
Q11. | What about customers who may have already paid to have this issue remedied? |
A11. | If the customer has incurred expense to have this issue remedied prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section of www.kia.com or mail their receipts with the Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
|
Q12. | How long will the repair take? |
A12. | The estimated time required to complete the repair is approximately one (1) hour. The actual time, however, can vary depending on the dealer’s work schedule. We recommend that the customer contact the dealer for an estimate of how long they may need the vehicle and schedule a service appointment to minimize inconvenience. (Most Kia dealers have online appointment scheduling via their dealership web sites to maximize your convenience).
|
Q13. | How will owners of the affected vehicles be notified? |
A13. | Kia will be notifying owners of the affected vehicles by first-class mail on January 17, 2019.
|
Q14. | Are there any restrictions on an owner’s eligibility? |
A14. | No.
|
Q15. | If a customer has an immediate question, where can they get further information? |
A15. | The customer can contact their local Kia dealership or call Kia’s Consumer Assistance Center at 1800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Standard Time, or via the internet @ www.kia.com (Owner’s Section).
|
SC172
January 2019
https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V907-3926.pdf
Owner Notification Letter Kia Sorento
January 17, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V907-2790.pdf
Owner Notification Letter Kia Sportage
January 17, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V907-7455.pdf
Owner Notification Letter Kia Optima
January 17, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V907-3812.pdf
SC172 – HIGH PRESSURE FUEL PUMP OUTLET INSPECTION
SAFETY RECALL CAMPAIGN
Q & A
January 10, 2019
https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V907-8759.pdf
Manufacturer Notices
January 10, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V907-3249.pdf
Manufacturer Notices
January 10, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V907-6460.pdf
Chronology
https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V907-7876.pdf
AMENDED CHRONOLOGY
https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V907-2351.pdf
Recall Acknowledgement
February 11, 2019
https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V907-1279.pdf
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V907&docType=RCL
- Deep Cleans GDI (Gasoline Direct Injection) / PFI (Port Fuel Injection) Intake Valves, As Well As, The Throttle Body, Intake Ports, Fuel Injectors and Combustion Chambers
- Helps Restore Fuel Economy and Maximize Horse Power
- Removing Carbon and Fuel Deposits From Gasoline Engines Intake Valves, Intake Ports and Turbos Is Essential to Ensuring Optimal Vehicle Performance.
- Made with Carbon Clear and Trade, the Most Advanced P.E.A. Cleaning Agent Available
- Strong Enough to Cut Through Thick Carbon Deposits, Even at Extreme Engine Temperatures
- GDI Induction cleaner Air system
- EGR cleaner
- Valves cleaner
- intake manifold cleaner
- Formulated for Use In All Fuel-Injected Gasoline Engines, Including GDI
- Contains Polyetheramine (“PEA”) to Dissolve Carbon Buildup in Combustion Chambers
- Cleans ALL Types of Intake Valves, Including Those Found in PFI, TBI, and GDI Engines
- Safe On Catalytic Converters and Oxygen Sensors
- Not For Use In Diesel Engines
- 【 Maintain Engine Performance 】 Perfect for air intake system, combustion chamber, EGR Valves, intake valves and oxygen sensors. Easy operation for making the fuel injectors spray smoothly and properly.
- 【 Easy to Use 】 Simply fill with air intake cleaning liquids and connect the vacuum hose of vehicle vacuum system. Reduce carbon deposits easily.
- 【 Multiple Applications 】 Use to clean the intake valve, combustion chamber, vacuum system and test the vacuum system pressure. Provides more thorough cleaning than other methods. Effectively remove engine carbon deposits and increase gas mileage performance.
- 【 Equipped with Negative Pressure Gauge 】 The liquid-filled gauge for accurate vacuum pressure reading and monitoring chemical flow.
- 【 Gasoline Engine / Petrol Cars Use 】 Used for gasoline engine injection and petrol cars. "NOT" for diesel injector. And solution liquid is "NOT" included.
- Restores MPG
- Restores engine performance
- Restores power
- Reduces harmful emissions
- Requires pressurized tool
- Cleans intake system by dissolving carbon and oil deposits
- Helps eliminate rough idle, hard starting, loss of power and pinging
- Smoke free, catalytic converter and O2 sensor safe formula
- Recommended for fuel injected engines, critical for direct injected engines
- Easy to use aerosol application, Includes vacuum Hose and multi-adapter fitting
Last update on 2024-04-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.