Recall SC213 – MDPS Control Logic – 2021-2022 Kia K5

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A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
GROUP MODEL
Safety Recall Campaign
2021-2022MY K5 (DL3a) w/2.5L T-GDI NUMBER DATE
SC213
June 2021
SAFETY RECALL CAMPAIGN MDPS OPERATION LOGIC IMPROVEMENT (SC213)
This bulletin provides the procedure to update the software logic of the Motor Driven Power Steering (MDPS) on some 2021-2022MY K5 (DL3a) vehicles equipped with the 2.5L T-GDI engine, produced from November 16, 2020 through May 12, 2021. The operation logic for the MDPS system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, increased steering effort can result, increasing the risk of a crash. Follow the procedure outlined in this publication to apply the improved logic to the Motor Driven Power Steering (MDPS) system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 2 of this bulletin. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.
SUBJECT:
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.
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NOTICE
Kia Diagnostic System (KDS)
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or
otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth
in this bulletin.
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NOTICE
MDPS OPERATION LOGIC IMPROVEMENT (SC213)
Page 2 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
SUBJECT:
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
562. DL3a MDPS OPERATION LOGIC IMPROVEMENT
ROM ID INFORMATION TABLE:
Upgrade Event #562 Model Engine System ECU P/No. ROM ID Previous New
21-22MY
(DL3a)
2.5L T-GDI
MDPS
57700-L3000
4DLAP100
4DLAP101
4DLAP102
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary.
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•Confirm a Confirm a fully charged batteryfully charged battery (12.3 volts or higher is necessary) is used (12.3 volts or higher is necessary) is used oror utilize a fully utilize a fully charged jump starter box connected to the battery.charged jump starter box connected to the battery.
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•Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
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•All ECU upgrades must be All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise performed with the ignition set to the ‘ON’ position unless otherwise stated.stated.
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•Damaged VCI II units should Damaged VCI II units should notnot be used and promptly replaced.be used and promptly replaced.

•Be careful not to disconnect the VCIBe careful not to disconnect the VCI–II connected to the vehicle during the ECU upgrade II connected to the vehicle during the ECU upgrade procedure.procedure.
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•DO NOT start theDO NOT start the engine during ECU upgrade.engine during ECU upgrade.
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•DO NOT turn the ignition key ‘OFF’ DO NOT turn the ignition key ‘OFF’ oror interrupt the power supply during ECU upgrade.interrupt the power supply during ECU upgrade.
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•When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.starting the engine.
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•ONLY use approved ECU upgrade softwaONLY use approved ECU upgrade software designated for the correct application.re designated for the correct application.
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 NOTICENOTICE
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to affixed to the ECU.the ECU.
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 IMPORTANTIMPORTANT
Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the
Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may procedures may cause the PCM to become inoperative after the upgrade and any claims associated cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback.with this repair may be subject to chargeback.
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 NOTICENOTICE
Page 3 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
MDPS OPERATION SUBJECT: LOGIC IMPROVEMENT (SC213)
1.
Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel.
2.
With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen.
3.
Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature.
4.
Select ‘ECU Upgrade’.
Prior to
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.performing the ECU upgrade, be sure to check that the KDS is fully charged.
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 NOTICENOTICE
The ECU upgrade function on KDS
The ECU upgrade function on KDS operates operates wirelessly. It is not necessary wirelessly. It is not necessary to perform the upgrade via USB cable.to perform the upgrade via USB cable.
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 NOTICENOTICE
A
B
C
MDPS OPERATION LOGIC IMPROVEMENT (SC213)
Page 4 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
SUBJECT:
5.
The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #562.
6.
Select Auto Mode.
7.
Select the EPS system under the System selection menu.
Touch ID Check (D) and confirm that the latest update is available.
Select Upgrade Event #562, and select Upgrade to continue.
8.
The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU.
KDS screenshot shown above is for demonstration purposes only. Events shown in screenshot are not applicable to this bulletin.
The vehicle must be identified in
The vehicle must be identified in Vehicle Selection to download an Vehicle Selection to download an Event for that vehicle.Event for that vehicle.
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 NOTICENOTICE
Do NOT attempt to perform a Manual
Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode Mode upgrade UNLESS Auto Mode fails. Always follow the instructions fails. Always follow the instructions given on the KDS given on the KDS in either Auto or in either Auto or Manual mode.Manual mode.
CAUTIONCAUTION
Do not touch the system buttons (like
Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.performing ECU Upgrade.
CAUTIONCAUTION
E
F
D
Page 5 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
MDPS OPERATION SUBJECT: LOGIC IMPROVEMENT (SC213)
9.
If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the procedure from step 4.
10.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue.
11.
Once the upgrade is complete, select ‘OK’ to finalize the procedure.
12.
When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
13.
Start the engine to confirm normal operation of the vehicle.
If an error notice continues to appear
If an error notice continues to appear or if the upgrade cannot be or if the upgrade cannot be performed, DO NOT disconnect the performed, DO NOT disconnect the KDS/VCIKDS/VCI–II. Contact GIT America Help II. Contact GIT America Help Desk at (888) 542Desk at (888) 542–4371 or Techline.4371 or Techline.
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 NOTICENOTICE
MDPS OPERATION LOGIC IMPROVEMENT (SC213)
Page 6 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
SUBJECT:
Manual Upgrade Procedure:
Manual Mode ECU Upgrade Passwords Menu Password
DL3a GT MDPS : 57700-L3000
4102
1.
Within the ECU Upgrade screen displayed, select Manual Mode.
2.
Select the EPS system under the System selection menu. Select Upgrade Event #562 and select Upgrade to continue.
3.
Select the appropriate control unit part number with reference to the ROM ID Information Table on page 2, and select OK.
4.
Enter the appropriate password from the Manual Mode password table above and select OK.
5.
The upgrade will begin and the progress of the upgrade will appear on the bar graph.
6.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.
7.
Once the upgrade is complete, select OK to finalize the procedure.
8.
When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
9.
Start the engine to confirm proper operation of the vehicle.
The
The manual upgrade should ONLY be performed if the automatic upgrade failsmanual upgrade should ONLY be performed if the automatic upgrade fails..
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.
See tab
See table below for ‘Manual Mode’ passwords.le below for ‘Manual Mode’ passwords.
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 NOTICENOTICE
Page 7 of 7
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC213 K5 (DL3A) June 2021
MDPS OPERATION SUBJECT: LOGIC IMPROVEMENT (SC213)
AFFECTED VEHICLE RANGE: Model Year Model Production Date Range
2021 – 2022
K5 (DL3a)
November 16, 2020 to May 12, 2021
REQUIRED TOOL:
Tool Name Figure Comments
KDS
Kia Diagnostic System
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty.
R
39101 2S002
0
(SC213) MDPS Software Upgrade
211A18R0
0.3 M/H
N/A
0
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SSCC221313 when accessing the WebDCS system.when accessing the WebDCS system.
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 NOTICENOTICE

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Kia America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V447)
This notice applies to your vehicle: (Insert VIN)
June 24, 2021
Dear Kia K5 GT Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 MY Kia K5 vehicles. The defect can cause increased steering effort, increasing the risk of a crash. Our records indicate that you own or lease one of the potentially affected vehicles.
What Is The Problem?
The control logic for the Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, a sudden increase in steering effort can result, increasing the risk of a crash.
Should this condition occur, the driver will receive warnings from the vehicle including an audible alarm, illumination of the master warning light, a warning message “Check Lane Following Assist [LFA] system” and/or the MDPS warning light.
What Will Kia Do?
Kia has advised its authorized dealers to update the MDPS software logic to a version that recognizes communication faults. This work will be performed at Kia’s expense at no cost to you. The estimated time required to perform the update will be approximately 1 to 2 hours. However, your vehicle may be needed longer. We recommend scheduling a service appointment to minimize your inconvenience. Please contact your dealer for an estimate of how long they may need your vehicle for this repair.
What Should You Do?
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your authorized Kia dealer to arrange for the software update to be conducted.
• Do not activate or use the Lane Following Assist (LFA) function until the software update has been completed. More information regarding the LFA function and its operation can be found in your vehicle’s Owner’s Manual.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code

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SC213
June 16, 2021
ATTENTION:
ALL DEALER PRINCIPALS
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2021-2022 MY Kia K5 vehicles equipped with 2.5L Turbo-GDI engines manufactured from November 16, 2020 through May 12, 2021.
The control logic for the Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, increased steering effort can result, increasing the risk of a crash.
Dealers will update the MDPS software logic to a version that recognizes communication faults.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles.
Kia will start notifying the vehicle owners on June 24, 2021.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures

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SC213
June 16, 2021
ATTENTION:
ALL DEALER PARTS & SERVICE MANAGERS
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2021-2022 MY Kia K5 vehicles equipped with 2.5L Turbo-GDI engines manufactured from November 16, 2020 through May 12, 2021.
The control logic for the Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks a communication fault diagnosis feature. If such communication fault occurs while the vehicle is driven around a curve with Lane Following Assist (LFA) engaged, the MDPS may retain the vehicle’s pre-fault steering assist level, even after the vehicle exits the curve. If this occurs, increased steering effort can result, increasing the risk of a crash.
Dealers will update the MDPS software logic to a version that recognizes communication faults.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of June 16, 2021.
Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. A list of vehicles affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC213 to generate the list.
Kia will start notifying the vehicle owners on June 24, 2021. Please start performing the repairs immediately on any affected vehicles currently in your inventory. Note that any vehicle owners who have already paid for repairs related to the R-MDPS can submit a request for reimbursement online via the Owner’s Section of www.kia.com.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely, Kia Service Department

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