SC232 – Windshield – 2014-2016 Kia Cadenza

March 15, 2022 NHTSA CAMPAIGN NUMBER: 22V158000

Inadequate Windshield Bonding

A front windshield that detaches from a vehicle can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 22V158

Manufacturer Kia Motors America

Components VISIBILITY

Potential Number of Units Affected 30,362

 

Summary

Kia Motors America (Kia) is recalling all 2014-2016 Cadenza vehicles. During manufacturing, the front windshield may not have been properly bonded to the vehicle, allowing it to detach.

 

Remedy

Dealers will inspect the front windshield glass. If necessary, the windshield will be removed and reinstalled. Repairs will be performed free of charge. Owner notification letters are expected to be mailed May 13, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC232.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


2014-2016MY Cadenza
Windshield
Basis of Safety Defect Determination 573.6(c)(6)

 

September 2021

Through regular monitoring of field data, Kia North America (Kia NA) Safety Office identifies potential front windshield glass looseness complaint on a 2016MY Cadenza. Kia NA Safety Office conducts preliminary evaluation of warranty claims of windshield glass leaks, wind noise and flapping.

 

October-November 2021

Kia NA Safety Office continues to analyze field data to identify potential loose windshield glass incidents and locates potential vehicle for inspection. No customer complaints of complete windshield glass separation. No reports of injuries or crashes.

 

November 17, 2021

Kia NA inspects a 2016MY Cadenza vehicle and identifies windshield glass looseness on certain sections of glass. Following vehicle inspection, windshield glass is removed and shipped to Kia NA for further investigation.

 

December 20, 2021

Kia NA receives the shipped 2016MY Cadenza windshield glass. Kia NA Safety Office inspects windshield glass and identifies insufficient primer application on certain sections of glass.

 

January 25, 2022

Kia NA Safety Office locates a 2014MY Cadenza for inspection. Vehicle inspection reveals windshield glass looseness on certain sections of glass. Windshield glass was not removed in order to conduct further investigation. Kia NA begins vehicle repurchase process.

 

February 16, 2022

The windshield glass for the 2016MY Cadenza previously inspected is sent to Kia Corporation (Kia HQ) for its further investigation.

 

February 26, 2022

Kia HQ receives the shipped windshield glass from subject 2016MY Cadenza.

 

March 3-4, 2022

Kia NA receives repurchased 2014MY Cadenza vehicle. Kia NA Safety Office removes windshield glass from the vehicle and confirms insufficient adhesion along certain sections of windshield.

 

March 7-8, 2022

Kia HQ informs Kia NA Safety Office of its 2016MY Cadenza windshield glass investigation results. Kia HQ confirms windshield glass had lower primer thickness along certain sections of the windshield.

Kia HQ advises Kia NA Safety Office that while exact cause of condition is not known, it is believed to be due to a deviation in the application of primer to the front windshield glass at the vehicle assembly plant.

 

March 8, 2022

Kia NA decides to conduct a safety recall of the 2014-2016MY Cadenza vehicles. 256 warranty claims [dates of receipt 8/31/16—10/25/21], 25 techline cases [dates of receipt 4/11/17—1/4/21] and 24 customer complaints [10/26/16—10/6/21] of windshield glass looseness. No complaints of complete windshield glass separation. No fatalities, injuries, crashes or fires.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
KIA CADENZA 2014-2016

 


3 Associated Documents

Recall Acknowledgement

RCAK-22V158-2529.pdf 780.914KB

RCAK-22V158-2529

 


2014-2016MY Cadenza Windshield Chronology

RMISC-22V158-3906.pdf 83.05KB

RMISC-22V158-3906

 


Defect Notice 573 Report

RCLRPT-22V158-7744.PDF 213.693KB

RCLRPT-22V158-7744

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V158&docType=RCL

 


 

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Last update on 2022-08-11 / Affiliate links / Images from Amazon Product Advertising API

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