SC229 – Airbag Control Unit (ACU) – 2014 Kia Soul

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February 18, 2022 NHTSA CAMPAIGN NUMBER: 22V096000

Front Air Bags May Not Deploy

Front air bags that do not deploy as intended can increase the risk of injury in a crash.

 

NHTSA Campaign Number: 22V096

Manufacturer Kia Motors America

Components AIR BAGS

Potential Number of Units Affected 128,280

 

Summary

Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.

 

Remedy

Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC229.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


SC229
March 2022

AIRBAG CONTROL UNIT (ACU) SOFTWARE LOGIC IMPROVEMENT (SC229)

This bulletin provides information to update the Airbag Control Unit (ACU) software logic on 2014MY Soul (PS) produced from July 21, 2013 through June 20, 2014. In the rare event that communication to the ACU from both the left and right front impact sensors is simultaneously lost early in a severe crash, before frontal airbag deployment is commended by the ACU, the front airbags will not deploy. Non-deployment of the frontal airbags increases the risk of injury.

Follow the procedure outlined in this publication to update the ACU software logic. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bullet in.

 

ECU Upgrade Procedure:

To correct this condition, the ECU should be reprogrammed using the KDS download, as described in this bulletin.

Upgrade Event Name
606. PS ACU OPERATION LOGIC IMPROVEMENT

 

NOTICE

  • Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully charged jump starter box connected to the battery.
  • Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.  
  • All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise stated.
  • Damaged VCI II units should not be used and promptly replaced.
  • Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade procedure.  
  • DO NOT start the engine during ECU upgrade.
  • DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.  
  • When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.    
  • ONLY use approved ECU upgrade software designated for the correct application.

 

IMPORTANT

It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to the ECU.

NOTICE

Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback.

 

ROM ID INFORMATION TABLE:

Upgrade Event #606

Model Controller ECU P/No. RO M ID
Previous New
PS ACU 95910 B2000

95910 B2010

95910 B2100

95910 B2200

95910 B2300

95910 B2400

95910 B2500

471H6B9C

473H6B9C

481H6D9D

483H6D9D
H00H6B9C

493H6D9D

494H6D9D

To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary.

 

NOTICE

Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.

1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel.

NOTICE

The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable.

2. With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen.

3. Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature.

4. Select ‘ECU Upgrade’.

5. The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event(s) #606.

NOTICE

The vehicle must be identified in Vehicle Selection to download an Event for that vehicle.

6. Select Auto Mode.

CAUTION

Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode.

7. Select AIRBAG system and the corresponding software event for the vehicle.

  • 606. PS ACU OPERATION LOGIC IMPROVEMENT

8. The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU.

CAUTION

Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.

9. If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the from step 4.

NOTICE

If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI II. Contact GIT America Help Desk at (888) 542 4371 or Techline.

10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue.

11. Once the upgrade is complete, select ‘OK’ to finalize the procedure.

12. When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

13. Start the engine to confirm normal operation of the vehicle.

 

Manual Upgrade Procedure:

NOTICE

The manual upgrade should ONLY be performed if the automatic upgrade fails

If the automatic upgrade fails, DO NOT turn the ignition ‘OFF’. Proceed to the ‘Manual Mode’ upgrade with the ignition ‘ON’

See table below for ‘Manual Mode’ passwords.

 

Manual Mode ECU Upgrade Passwords

Menu Password
PS ACU: 95910-B2000/010 [471H6B9C/473H6B9C/481H6D9D] 2000
PS ACU: 95910-B2000/010 [H00H6B9C/493H6D9D] 2010
PS ACU: 95910-B2100/200/300/400 [471H6B9C/473H6B9C/481H6D9D] 2100
PS ACU: 95910-B2100/200/300/400 [H00H6B9C/493H6D9D] 2200
PS ACU: 95910-B2500 [471H6B9C/473H6B9C/481H6D9D] 2500
PS ACU: 95910-B2500 [H00H6B9C/493H6D9D] 2600

 

1. Within the ECU Upgrade screen displayed, select Manual Mode.

2. Select the AIRBAG system under the System selection menu. Select Upgrade Event #606 and select Upgrade to continue.

3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 3, and select OK.

4. Enter the appropriate password from the Manual Mode password table above and select OK.

5. The upgrade will begin and the progress of the upgrade will appear on the bar graph.

6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.

7. Once the upgrade is complete, select OK to finalize the procedure.

8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

9. Start the engine to confirm proper operation of the vehicle.

 

AFFECTED VEHICLE RANGE:

Model Production Date Range
2014MY Soul (PS) July 21, 2013 to June 20, 2014

 


SC229 – 2014 MY SOUL VEHICLES AIRBAG CONTROL UNIT (ACU)
SAFETY RECALL CAMPAIGN
Q & A
March 31, 2022

Q1. What type of campaign is Kia conducting?

Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall
Campaign to remedy a defect that impairs the vehicle’s airbag function.

 

Q2. What vehicles are affected by the recall?

All 2014 MY Soul vehicles manufactured from July 21, 2013 through June 20, 2014.

 

Q3. How many customer vehicles are affected by this recall?

Approximately 128,280 vehicles

 

Q4. What is the concern with the ACU?

In the rare event that communication to the Airbag Control Unit (ACU) from both the left and right front impact
sensors is simultaneously lost early in a severe crash, before frontal airbag deployment is commanded by the ACU,
the front airbags will not deploy. Nondeployment of the frontal airbags increases the risk of injury.

 

Q5. Can you describe the recall campaign and fix?

Dealers will be instructed to update the ACU software to an improved version that will enable deployment of the
frontal airbags even if communication from both left and right front impact sensors to the ACU is lost early in the
crash sequence.

 

Q6. How will owners of the affected vehicles be notified?

Kia will send a letter notifying owners of the affected vehicles by first class mail beginning on March 30, 2022.

 

Q7. What should vehicle owners do when they receive the notification?

Upon receipt of the letter, owners are to contact their authorized Kia dealer to arrange to have the recall performed
on their vehicle.

 

Q8. How was the issue discovered?

Through the regular monitoring of field information.

 

Q9. Will this cost vehicle owners any money?

No. Kia will perform the recall repair at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:

Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542

 

Q11. Are there any restrictions on an owner’s eligibility?

No.

 

Q12. If a customer has an immediate question, where can they get further information?

The customer can contact their local authorized Kia dealership or call Kia’s Consumer Assistance Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 

 


2014MY Soul Airbag Control Unit (ACU)
Basis of Safety Defect Determination 573.6(c)(6)

 

August 2019

Kia Motors America, Inc. (KMA) receives lawsuit complaint alleging non-deployment of the frontal airbags in a 2014MY Soul.

 

October 29, 2020

Event Data Recorder (EDR) data downloaded from subject 2014MY Soul. Data confirms curtain airbags, side airbags and driver’s seatbelt pretensioner deployed. Front airbags did not deploy.

 

March-June 2021

Inspections of the subject 2014MY Soul conducted confirming the left and right front impact sensors were compromised and severed during impact-induced deformation likely resulting in loss of communication to the Airbag Control Unit from the front impact sensors early in the crash.

 

June 20-27, 2021

Based on the subject vehicle inspections results, Kia Corporation (Kia HQ) conducts two (2) vehicle crash tests in an attempt to duplicate frontal airbag non-deployment with similar incident crash conditions. Kia HQ unable to duplicate non-deployment.  Front airbags deployed before both left and right front impact sensors were severed during crash sequence.

 

January 15, 2022

Kia HQ conducts additional vehicle crash test to duplicate nondeployment of frontal airbags with a more severe set of crash conditions than previously tested in June 2021. Non-deployment of the front airbags could not be duplicated. Front airbags deployed before both left and right front impact sensors were severed during crash sequence.

 

January 17-February 7, 2022

Kia HQ further conducts simulation testing, including review of frontal airbag deployment logic, to evaluate possible crash incident scenarios that could result in non-deployment of frontal airbags. Testing identifies very rare scenario that if communication to the Airbag Control Unit (ACU) from both the left and right front impact sensors is simultaneously lost extremely early in a crash, before frontal airbag deployment is commanded by the ACU, the front airbags will not deploy. Kia HQ also confirms no other similar incidents reported globally.

 

February 8-10, 2022

Kia HQ informs Kia North America Safety Office of test results and global field data. Kia NA Safety Office reviews field data and also confirms no similar non-deployment incidents other than the incident identified by the lawsuit.

 

February 11, 2022

Even though the simultaneous loss of communication from both left and right front impact sensors to the ACU before frontal airbag deployment is commanded by the ACU is a rare crash event, as a precautionary measure, Kia NA decides to conduct a safety recall for the 2014MY Soul.  One (1) crash and (1) injury related to single lawsuit incident identified above. No fatalities or fires.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
KIA SOUL 2014

 


11 Associated Documents

Recall Acknowledgement

RCAK-22V096-7259.pdf 644.939KB

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2014MY Soul ACU Chronology

RMISC-22V096-1955.pdf 82.341KB

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Defect Notice 573 Report

RCLRPT-22V096-4964.PDF 213.68KB

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Remedy Instructions and TSB

RCRIT-22V096-3668.pdf 605.081KB

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SC229 – 2014 MY SOUL VEHICLES AIRBAG CONTROL UNIT (ACU) SAFETY RECALL CAMPAIGN Q & A: March 31, 2022

RMISC-22V096-7803.pdf 114.375KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V096-8850.pdf 109.607KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V096-2391.pdf 85.487KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V096-8221.pdf 242.773KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V096-0518.PDF 211.141KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V096-8262.PDF 211.25KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V096-5503.PDF 211.349KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V096&docType=RCL

 


 

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  • 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
  • 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
  • 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
  • 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
Bestseller No. 8
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader, Diagnostic Scan Tool, Active Test for ABS/SRS, with Car Maintenance Reset Service of Oil, BMS, SAS
  • ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
  • 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
  • Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
  • Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
SaleBestseller No. 9
OBD2 Scanner TOPDON AD500 Oil/SAS/Throttle Reset Engine/ABS/SRS/Transmission, Diagnostic Scan Tool, AutoVIN, Car Check Engine Code Reader with Battery Test, Lifetime Wi-Fi Free Update
  • [🔥🔥Oil/SAS/Throttle Reset] New 3 reset functions are available! TOPDON ArtiDiag500 OBD2 scanner with Oil /SAS/Throttle Reset to maintain your vehicle systems safely. 🚩Just Click "Upgrade" to obtain 3 special reset functions.
  • 🚗[OBD2 Scanner] The TOPDON OBD2 scanner performs all ENG/AT/SRS/ABS diagnostics with 4-in-1 graphic live data. 🚩It covers all OBD2 tests for 60 manufacturers and 10000+ model. It also features 5-second one-touch AutoVIN, 🚩a free one-touch lifetime upgrade through WiFi, library DTC, 9 languages, 🚩printable auto-generated report with email sharing, 🚩smooth Android 7.0, 16GB ROM, 🚩vivid 5-inch touchscreen, and up to 10 hours of battery life.
  • [🔥🔥4 Car System Code Reader] The TOPDON OBD2 scanner accesses 4 systems: 🚩Engine/ABS/SRS/Transmission. It identifies the ECU version, pull DTCs with 4-in-1 graphic live data and DTC explanation to identify issues, erase DTCs to turn off the warning lights after repair (For cars made in 2005 and newer). In order to help you extend the lifespan of your vehicle while improving performance, this code reader also includes all obd2 test modes to solve the major concerns for all vehicles.
  • 🚗[User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path even when wearing gloves. With 16GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
  • 🚗[Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
Bestseller No. 10
ANCEL FX2000 OBD2 Scanner Diagnostic Tool, ABS SRS Transmission Airbag Car Scanner, Check Engine Car Code Reader, Automotive Scan Tool for All Cars
  • 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
  • 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
  • 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
  • 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
  • 🚌【ABS OBD2 SCANNER】:The FX2000 diagnostic scanner for all vehicles can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. By retrieving the ABS code data, the obd scanner can check the various brake components and accurately diagnose problems.

Last update on 2024-03-03 / Affiliate links / Images from Amazon Product Advertising API

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