SC229 – Airbag Control Unit (ACU) – 2014 Kia Soul

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February 18, 2022 NHTSA CAMPAIGN NUMBER: 22V096000

Front Air Bags May Not Deploy

Front air bags that do not deploy as intended can increase the risk of injury in a crash.

 

NHTSA Campaign Number: 22V096

Manufacturer KiaeBay Motors America

Components AIR BAGS

Potential Number of Units Affected 128,280

 

Summary

KiaeBay Motors America (KiaeBay) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.

 

Remedy

Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact KiaeBay customer service at 1-800-333-4542. KiaeBay’s number for this recall is SC229.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Kia has a Recall

 


SC229
March 2022

AIRBAG CONTROL UNIT (ACU) SOFTWARE LOGIC IMPROVEMENT (SC229)

This bulletin provides information to update the Airbag Control Unit (ACU) software logic on 2014MY Soul (PS) produced from July 21, 2013 through June 20, 2014. In the rare event that communication to the ACU from both the left and right front impact sensors is simultaneously lost early in a severe crash, before frontal airbag deployment is commended by the ACU, the front airbags will not deploy. Non-deployment of the frontal airbags increases the risk of injury.

Follow the procedure outlined in this publication to update the ACU software logic. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

NOTICE

There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bullet in.

 

ECU Upgrade Procedure:

To correct this condition, the ECU should be reprogrammed using the KDS download, as described in this bulletin.

Upgrade Event Name
606. PS ACU OPERATION LOGIC IMPROVEMENT

 

NOTICE

  • Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully charged jump starter box connected to the battery.
  • Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.  
  • All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise stated.
  • Damaged VCI II units should not be used and promptly replaced.
  • Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade procedure.  
  • DO NOT start the engine during ECU upgrade.
  • DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.  
  • When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine.    
  • ONLY use approved ECU upgrade software designated for the correct application.

 

IMPORTANT

It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to the ECU.

NOTICE

Before attempting an ECU upgrade on any KiaeBay model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback.

 

ROM ID INFORMATION TABLE:

Upgrade Event #606

ModelControllerECU P/No.ROM ID
PreviousNew
PSACU95910 B2000

95910 B2010

95910 B2100

95910 B2200

95910 B2300

95910 B2400

95910 B2500

471H6B9C

473H6B9C

481H6D9D

483H6D9D
H00H6B9C

493H6D9D

494H6D9D

To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary.

 

NOTICE

Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.

1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel.

NOTICE

The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable.

2. With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen.

3. Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature.

4. Select ‘ECU Upgrade’.

5. The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event(s) #606.

NOTICE

The vehicle must be identified in Vehicle Selection to download an Event for that vehicle.

6. Select Auto Mode.

CAUTION

Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode.

7. Select AIRBAG system and the corresponding software event for the vehicle.

  • 606. PS ACU OPERATION LOGIC IMPROVEMENT

8. The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU.

CAUTION

Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade.

9. If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the from step 4.

NOTICE

If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI II. Contact GIT America Help Desk at (888) 542 4371 or Techline.

10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue.

11. Once the upgrade is complete, select ‘OK’ to finalize the procedure.

12. When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

13. Start the engine to confirm normal operation of the vehicle.

 

Manual Upgrade Procedure:

NOTICE

The manual upgrade should ONLY be performed if the automatic upgrade fails

If the automatic upgrade fails, DO NOT turn the ignition ‘OFF’. Proceed to the ‘Manual Mode’ upgrade with the ignition ‘ON’

See table below for ‘Manual Mode’ passwords.

 

Manual Mode ECU Upgrade Passwords

MenuPassword
PS ACU: 95910-B2000/010 [471H6B9C/473H6B9C/481H6D9D]2000
PS ACU: 95910-B2000/010 [H00H6B9C/493H6D9D]2010
PS ACU: 95910-B2100/200/300/400 [471H6B9C/473H6B9C/481H6D9D]2100
PS ACU: 95910-B2100/200/300/400 [H00H6B9C/493H6D9D]2200
PS ACU: 95910-B2500 [471H6B9C/473H6B9C/481H6D9D]2500
PS ACU: 95910-B2500 [H00H6B9C/493H6D9D]2600

 

1. Within the ECU Upgrade screen displayed, select Manual Mode.

2. Select the AIRBAG system under the System selection menu. Select Upgrade Event #606 and select Upgrade to continue.

3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 3, and select OK.

4. Enter the appropriate password from the Manual Mode password table above and select OK.

5. The upgrade will begin and the progress of the upgrade will appear on the bar graph.

6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.

7. Once the upgrade is complete, select OK to finalize the procedure.

8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

9. Start the engine to confirm proper operation of the vehicle.

 

AFFECTED VEHICLE RANGE:

ModelProduction Date Range
2014MY Soul (PS)July 21, 2013 to June 20, 2014

 


SC229 – 2014 MY SOUL VEHICLES AIRBAG CONTROL UNIT (ACU)
SAFETY RECALL CAMPAIGN
Q & A
March 31, 2022

Q1. What type of campaign is KiaeBay conducting?

KiaeBay America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall
Campaign to remedy a defect that impairs the vehicle’s airbag function.

 

Q2. What vehicles are affected by the recall?

All 2014 MY Soul vehicles manufactured from July 21, 2013 through June 20, 2014.

 

Q3. How many customer vehicles are affected by this recall?

Approximately 128,280 vehicles

 

Q4. What is the concern with the ACU?

In the rare event that communication to the Airbag Control Unit (ACU) from both the left and right front impact
sensors is simultaneously lost early in a severe crash, before frontal airbag deployment is commanded by the ACU,
the front airbags will not deploy. Nondeployment of the frontal airbags increases the risk of injury.

 

Q5. Can you describe the recall campaign and fix?

Dealers will be instructed to update the ACU software to an improved version that will enable deployment of the
frontal airbags even if communication from both left and right front impact sensors to the ACU is lost early in the
crash sequence.

 

Q6. How will owners of the affected vehicles be notified?

KiaeBay will send a letter notifying owners of the affected vehicles by first class mail beginning on March 30, 2022.

 

Q7. What should vehicle owners do when they receive the notification?

Upon receipt of the letter, owners are to contact their authorized KiaeBay dealer to arrange to have the recall performed
on their vehicle.

 

Q8. How was the issue discovered?

Through the regular monitoring of field information.

 

Q9. Will this cost vehicle owners any money?

No. KiaeBay will perform the recall repair at no cost to the customer.

 

Q10. What about customers who may have already paid to have this situation corrected?

If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to KiaeBay via the Owners section (Contact KiaeBay) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to KiaeBay for review and consideration at the following address:

Consumer Assistance Center
KiaeBay America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542

 

Q11. Are there any restrictions on an owner’s eligibility?

No.

 

Q12. If a customer has an immediate question, where can they get further information?

The customer can contact their local authorized KiaeBay dealership or call KiaeBay’s Consumer Assistance Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).

 

 


2014MY Soul Airbag Control Unit (ACU)
Basis of Safety Defect Determination 573.6(c)(6)

 

August 2019

KiaeBay Motors America, Inc. (KMA) receives lawsuit complaint alleging non-deployment of the frontal airbags in a 2014MY Soul.

 

October 29, 2020

Event Data Recorder (EDR) data downloaded from subject 2014MY Soul. Data confirms curtain airbags, side airbags and driver’s seatbelt pretensioner deployed. Front airbags did not deploy.

 

March-June 2021

Inspections of the subject 2014MY Soul conducted confirming the left and right front impact sensors were compromised and severed during impact-induced deformation likely resulting in loss of communication to the Airbag Control Unit from the front impact sensors early in the crash.

 

June 20-27, 2021

Based on the subject vehicle inspections results, KiaeBay Corporation (KiaeBay HQ) conducts two (2) vehicle crash tests in an attempt to duplicate frontal airbag non-deployment with similar incident crash conditions. KiaeBay HQ unable to duplicate non-deployment.  Front airbags deployed before both left and right front impact sensors were severed during crash sequence.

 

January 15, 2022

KiaeBay HQ conducts additional vehicle crash test to duplicate nondeployment of frontal airbags with a more severe set of crash conditions than previously tested in June 2021. Non-deployment of the front airbags could not be duplicated. Front airbags deployed before both left and right front impact sensors were severed during crash sequence.

 

January 17-February 7, 2022

KiaeBay HQ further conducts simulation testing, including review of frontal airbag deployment logic, to evaluate possible crash incident scenarios that could result in non-deployment of frontal airbags. Testing identifies very rare scenario that if communication to the Airbag Control Unit (ACU) from both the left and right front impact sensors is simultaneously lost extremely early in a crash, before frontal airbag deployment is commanded by the ACU, the front airbags will not deploy. KiaeBay HQ also confirms no other similar incidents reported globally.

 

February 8-10, 2022

KiaeBay HQ informs KiaeBay North America Safety Office of test results and global field data. KiaeBay NA Safety Office reviews field data and also confirms no similar non-deployment incidents other than the incident identified by the lawsuit.

 

February 11, 2022

Even though the simultaneous loss of communication from both left and right front impact sensors to the ACU before frontal airbag deployment is commanded by the ACU is a rare crash event, as a precautionary measure, KiaeBay NA decides to conduct a safety recall for the 2014MY Soul.  One (1) crash and (1) injury related to single lawsuit incident identified above. No fatalities or fires.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
KIAeBaySOUL2014

 


11 Associated Documents

Recall Acknowledgement

RCAK-22V096-7259.pdf 644.939KB

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2014MY Soul ACU Chronology

RMISC-22V096-1955.pdf 82.341KB

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Defect Notice 573 Report

RCLRPT-22V096-4964.PDF 213.68KB

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Remedy Instructions and TSB

RCRIT-22V096-3668.pdf 605.081KB

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SC229 – 2014 MY SOUL VEHICLES AIRBAG CONTROL UNIT (ACU) SAFETY RECALL CAMPAIGN Q & A: March 31, 2022

RMISC-22V096-7803.pdf 114.375KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V096-8850.pdf 109.607KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V096-2391.pdf 85.487KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V096-8221.pdf 242.773KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V096-0518.PDF 211.141KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V096-8262.PDF 211.25KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V096-5503.PDF 211.349KB

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  • 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
  • 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
  • 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
  • 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
  • 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
Bestseller No. 9
Innova 5610 OBD2 Bidirectional Scan Tool - Understand Your Vehicle, Pinpoint What's Wrong, and Complete Your Repairs with Less Headache, Updates Included, US-Based Technical Support
  • MAINTAIN PEAK PERFORMANCE AND SAFETY ON THE ROAD - Easily find and fix the problem with your vehicle using the INNOVA 5610 bidirectional scan tool. This OBD2 scanner diagnostic tool provides real-time solutions to troubleshoot issues. Access OBD2 and OEM live data with ease, making it an essential car scanner diagnostic tool. Perfect for those seeking reliable car diagnostic scanner and code readers & scan tools for all vehicles.
  • PRO-LEVEL FUNCTIONALITIES - Use the INNOVA 5610’s Enhanced Data Stream to view live data for advanced systems like ABS, SRS, transmission, and engine. The Special Reset Function lets you use dealership-level re-learn procedures. This car diagnostic scanner is ideal for those needing a bidirectional scan tool or mechanic tools automotive for professional repairs. Compatible with select vehicle makes and models; not universal.
  • COMMAND WITH BIDIRECTIONAL CONTROLS - The INNOVA 5610 bidirectional scan tool sends commands to test functions such as fuel pump on/off or retracting the electronic parking brake. With this car scanner diagnostic for all cars, you can operate like a pro. Ideal for those seeking a car code reader and reset tool or advanced fixd car diagnostic tool capabilities. Compatible with select vehicle makes and models; not universal.
  • EASY TO USE - The INNOVA 5610 OBD2 scanner diagnostic tool supports English, Spanish, and French. Easily use this scanner for car on most 1996 - 2023 (2024 coming soon) OBD2 vehicles to verify repairs. Designed for ease of operation, it’s a dependable code reader for cars and trucks and check engine code reader. To confirm vehicle coverage, please utilize Innova's Coverage Checker.
  • BUY AND DRIVE WITH CONFIDENCE - Backed by ASE-Certified support, this car scanner pairs with the RepairSolutions2 app, trusted by 3.4M users, for wireless OBD scanner functionality. With free updates and no subscription fees, this durable car computer diagnostic reader ensures you’re prepared for any repair. A must-have diagnostic scanner for all vehicles.
Bestseller No. 10
Ancel VD500 OBD2 Scanner Diagnostic Tool for Volkswagen VW Audi Skoda Seat Diagnosis Check Engine Light EPB ABS SRS Code Reader Oil Throttle Position Adaption Brake Pad Reset
  • 【Designed for Volkswagen(VAG) Cars Diagnostics】The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN)
  • 【Basic + Special Advanced Functions for VAG Vehicle】The ANCEL VD500 scan tool for vw can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad(epb service) and throttle position adaption. If you don't know how to do it, please con-tact us in time. Include your car model, year and the function you want to do
  • 【Plug and Play, No Complex Connection】The ANCEL VD500 is truly plug-and-play—no complicated networking or batteries required. Simply connect it and use it anywhere in your car, anytime. Fast, easy, and convenient
  • 【Full Access, No Hidden Costs】Unlike other detectors that charge extra for features, the ANCEL VD500 is 100% no extra additional charges, with no hidden costs. The full functionality is accessible, and the system upgrade is included, a favorite choice among customers
  • 【Wide Compatibility for Volkswagen Cars】The VD500 diagnostic scanner for audi offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics

 


Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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