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February 2, 2022 NHTSA CAMPAIGN NUMBER: 22V051000
An engine compartment fire while parked or driving can increase the risk of injury.
NHTSA Campaign Number: 22V051
Manufacturer Kia Motors America
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 126,747
Summary
Kia Motors America (Kia
) is recalling certain 2016-2018 K900 and 2014-2016 Sportage vehicles. The Hydraulic Electronic Control Unit (HECU) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse for the HECU circuit board, free of charge. Owner notification letters were mailed September 22, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia
’s number for this recall is SC227.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Kia has a Recall
HECU FUSE/MULTI-FUSE REPLACEMENT (SC227A/B)
This bulletin provides information to replace the ESC1 (40A to 20A), ESC2 (40A to 25A) fuses of the Hydraulic Electronic Control Unit (HECU) and install an updated label to the junction box on certain 2016-2018MY K900 (KH) model vehicles, produced from April 21, 2015 through November 6, 2017, and to replace the junction box multi-fuse of the HECU on 2014-2016MY Sportage (SL) model vehicles produced from September 30, 2013 through November 16, 2015. An engine compartment fire may occur in the area where the HECU is located. The HECU may experience an internal electrical short circuit that could result in overcurrent, thereby increasing the risk of an engine compartment fire while the vehicle is driven or while parked. Dealers are to install the new fuses/multi-fuse with different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Follow the procedure outlined in this publication to install the two (2) lower amperage fuses and junction box cover labels on K900 (KH) vehicles (SC227A) or the multi-fuse and junction box cover on Sportage (SL) vehicles (SC227B). Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.
Replacement procedure for K900 (KH): SC227A
1. Open the hood.
2. Remove the junction box fuse cover.
3a. Remove two (2) 40A fuses (A) and (B).
3b. Install the new amperage fuses as follows:
A. ESC1 fuse → new 20A
B. ESC2 fuse → new 25A
IMPORTANT
Ensure to replace ESC1 fuse (A) with the 20A fuse and ESC2 fuse (B) with the 25A fuse.
5. Adhere the new ESC1 20A and ESC2 25A labels to the bottom of the junction box fuse cover as shown.
Replacement procedure for Sportage (SL): SC227B
1. Open the hood.
2. Remove the junction box fuse cover (A).
3. Remove the multi-fuse retaining nut (B) and remove the multi-fuse (C).
Install the new multi-fuse (C) and torque retaining nut (B) to specification.
Tightening torque for Nut (B)
7.2-8.7 lb.ft ( 9.8 11.7 N.m)
Install the new junction box fuse cover (A).
AFFECTED VEHICLE RANGE:
Model | Production Date Range |
K900 (KH) | April 21, 2015 to November 6, 2017 |
Sportage (SL) | September 30, 2013 to November 16, 2015 |
REQUIRED PART:
Model | Part Name | Part Number | Qty. |
K900 (KH) | Fuse(s) and Label Kit | 91940 3T001QQK | 1 |
Sportage (SL) | Fuse and Cover Kit | 91KIT 3WUSAQQK | 1 |
2016-2018 MY K900 AND 2014-2016 MY SPORTAGE VEHICLES
HYDRAULIC ELECTRONIC CONTROL UNIT (HECU)
SAFETY RECALL CAMPAIGN (SC227)
FOLLOW-UP NOTICE
Q & A (Updated)
September 20, 2022
Q1. What type of campaign is Kia conducting?
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board.
Q2. What vehicles are affected by the recall?
Certain 2016-2018 MY K900 vehicles manufactured from April 21, 2015 through November 6, 2017.
All 2014-2016 MY Sportage vehicles manufactured from September 30, 2013 through November 16, 2015.
Q3. How many customer vehicles are affected by this recall?
Total: 126,747 (K900: 470, Sportage: 126,277)
Q4. What is the concern with the HECU?
An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury.
Q5. Can you describe the recall campaign and fix?
Kia dealers will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Kia
recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed.
Q6. How will owners of the affected vehicles be notified?
Kia mailed follow-up notices to affected K900 vehicles on April 26, 2022. Kia
will send a follow-up letter notifying owners of the affected Sportage vehicles by first class mail on September 22, 2022 that the remedy part is now available for Sportage vehicles and to bring their vehicle in to have the recall performed.
Q7. What should vehicle owners do when they receive the notification?
Vehicle owners are to park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. Upon receipt of the follow-up notice, owners are to contact their authorized Kia dealer to arrange to have to have the recall repair performed.
Q8. How was the issue discovered?
Through the regular monitoring of field information.
Q9. Will this cost vehicle owners any money?
No. Kia will perform the recall repair free of charge at no cost to the customer.
Q10. What about customers who may have already paid to have this situation corrected?
If the customer has incurred expense to remedy this issue prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section (Contact Kia
) of www.kia.com OR mail their documentation with the completed Request for Reimbursement Form included with this letter directly to Kia
for review and consideration at the following address:
Kia Customer Care Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Q11. Are there any restrictions on an owner’s eligibility?
No.
Q12. If a customer has an immediate question, where can they get further information?
The customer can contact their local authorized Kia dealership or call Kia
’s Customer Care Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Time, or via the internet at www.kia.com (Owner’s Section).
SC227
2016-2018MY K900 and 2014-2016MY Sportage
HECU
Basis of Safety Defect Determination 573.6(c)(6)
January 20, 2022
Kia Corporation (Kia
HQ) notifies Kia
North America (Kia
NA) Safety Office that Hyundai is investigating Hydraulic Electronic Control Unit (HECU) overheating issue in the 2017-2018MY Santa Fe Sport vehicles that may result in a thermal event.
January 24, 2022
Kia HQ informs Kia
NA Safety Office that the HECU equipped in the Hyundai 2017-2018MY Santa Fe Sport vehicles is the same component used in certain 2016-2018MY K900 and all 2014-2016MY Sportage vehicles. Kia
NA Safety Office begins review of its field data for Kia
vehicles equipped with the same HECU as the Hyundai model.
January 25-26, 2022
On January 25, Kia HQ informs Kia
NA Safety Office that Hyundai Motor America (HMA) is planning on holding a field action decision committee meeting on January 26th due to the potential overheating issue. Kia
NA Safety Office completes field data review and identifies three (3) incidents of fire originating in the area of the HECU [received 9/20/2015, 2/25/2016, 8/17/2020].
January 27, 2022
Kia NA decides to conduct a safety recall. Three (3) fire incidents originating in area of HECU involving the 2014-2016MY Sportage and no K900 fire incidents. No fatalities, injuries, or crashes.
6 Affected Products
Vehicles
22 Associated Documents
2016-2018MY K900 and 2014-2016MY Sportage HECU Chronology
RMISC-22V051-7665.pdf 23.016KB
Defect Notice 573 Report
RCLRPT-22V051-7589.PDF 214.114KB
Recall Acknowledgement
RCAK-22V051-3267.pdf 645.354KB
2016-2018MY K900 and 2014-2016MY Sportage HECU Basis of Safety Defect Determination 573.6(c)(6)
RMISC-22V051-5771.pdf 23.103KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V051-0947.pdf 112.007KB
Manufacturer Notices(to Dealers,etc)
SC227 – 2016-2018 MY K900 AND 2014-2016 MY SPORTAGE VEHICLES HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) SAFETY RECALL CAMPAIGN INTERIM NOTICE Q & A: March 25, 2022
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V051-3935.pdf 182.867KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V051-5853.pdf 182.848KB
Remedy Instructions and TSB
RCRIT-22V051-8426.pdf 283.079KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V051-1713.pdf 111.903KB
Manufacturer Notices(to Dealers,etc)
SC227 – 2016-2018 MY K900 AND 2014-2016 MY SPORTAGE VEHICLES HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) SAFETY RECALL CAMPAIGN FOLLOW-UP NOTICE K900 ONLY Q & A: April 21, 2022
ISSUED Owner Notification Letter(Part 577)
RCONL-22V051-6649.pdf 243.229KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V051-9495.PDF 211.128KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V051-5620.pdf 111.913KB
Updated 2016-2018 MY K900 AND 2014-2016 MY SPORTAGE VEHICLES HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) SAFETY RECALL CAMPAIGN (SC227) FOLLOW-UP NOTICE Q & A
RMISC-22V051-0979.pdf 90.579KB
Manufacturer Notices(to Dealers,etc)
Remedy Instructions and TSB
RCRIT-22V051-8165.pdf 379.415KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V051-5074.pdf 183.404KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V051-8447.PDF 211.238KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V051-9510.PDF 211.339KB
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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V051) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE March 31, 2022 Dear Kia K900 Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2016-2018 MY K900 vehicles. The defect can result in a fire in your vehicle’s engine compartment. Our records indicate that you own or lease one of the potentially affected vehicles. This is only an interim letter as we work to obtain the remedy part. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when the remedy part is available so that you can schedule a dealer appointment to have the repair performed at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located in your vehicle. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving. A fire increases the risk of injury. Kia Will Install A New Fuse At No Cost To You. When the remedy part becomes available, your Kia dealer will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. This work will be performed at Kia’s expense at no cost to you. What Should You Do? • Out of an abundance of caution, park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC227 What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Consumer Assistance Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Consumer Affairs Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V051) This notice applies to your vehicle: (Insert VIN) INTERIM NOTICE March 31, 2022 Dear Kia Sportage Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in 2014-2016 MY Sportage vehicles. The defect can result in a fire in your vehicle’s engine compartment. Our records indicate that you own or lease one of the potentially affected vehicles. This is only an interim letter as we work to obtain the remedy part. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when the remedy part is available so that you can schedule a dealer appointment to have the repair performed at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW. What Is The Problem? An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located in your vehicle. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving. A fire increases the risk of injury. Kia Will Install A New Fuse At No Cost To You. When the remedy part becomes available, your Kia dealer will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. This work will be performed at Kia’s expense at no cost to you. What Should You Do? • Out of an abundance of caution, park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC227 What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Consumer Assistance Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Consumer Affairs Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
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A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. GROUP MODEL Safety Recall Campaign 2016-2018MY K900(KH) 2014-2016MY Sportage (SL) NUMBER DATE SC227A/B (Rev 1, 09/20/2022) April 2022 SAFETY RECALL CAMPAIGN HECU FUSE/MULTI-FUSE REPLACEMENT (SC227A/B) This bulletin provides information to replace the ESC1 (40A to 20A), ESC2 (40A to 25A) fuses of the Hydraulic Electronic Control Unit (HECU) and install an updated label to the junction box on certain 2016-2018MY K900 (KH) model vehicles, produced from April 21, 2015 through November 6, 2017, and to replace the junction box multi-fuse of the HECU on 2014-2016MY Sportage (SL) model vehicles produced from September 30, 2013 through November 16, 2015. An engine compartment fire may occur in the area where the HECU is located. The HECU may experience an internal electrical short circuit that could result in overcurrent, thereby increasing the risk of an engine compartment fire while the vehicle is driven or while parked. Dealers are to install the new fuses/multi-fuse with different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Follow the procedure outlined in this publication to install the two (2) lower amperage fuses and junction box cover labels on K900 (KH) vehicles (SC227A) or the multi-fuse and junction box cover on Sportage (SL) vehicles (SC227B). Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. SUBJECT: To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns tha t may need to be performed on the vehicle before returning it to the customer. NOTICE There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin. NOTICE This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. NOTICE HECU FUSE REPLACEMENT (SC227A/B) Page 2 of 4 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC227A/B K900 (KH), Sportage (SL) April 2022 SUBJECT: Replacement procedure for K900 (KH): SC227A 1. Open the hood. 2. Remove the junction box fuse cover. 3a. 3b. Remove two (2) 40A fuses (A) and (B). Install the new amperage fuses as follows: A. ESC1 fuse → new 20A B. ESC2 fuse → new 25A 5. Adhere the new ESC1 20A and ESC2 25A labels to the bottom of the junction box fuse cover as shown. Ensure to replace Ensure to replace ESC1 ESC1 fuse (A) with fuse (A) with the 20A fuse the 20A fuse andand ESC2 ESC2 fuse fuse (B) with (B) with the the 25A fuse.25A fuse. IMPORTANTIMPORTANT B A Page 3 of 4 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC227A/B K900 (KH), Sportage (SL) April 2022 SUBJECT: HECU FUSE REPLACEMENT (SC227A/B) Replacement procedure for Sportage (SL): SC227B 1. Open the hood. 2. Remove the junction box fuse cover (A). 3. Remove the multi-fuse retaining nut (B) and remove the multi-fuse (C). • ABS 1 → new 30A • ABS 2 → new 25A Install the new multi-fuse (C) and torque retaining nut (B) to specification. Install the new junction box fuse cover (A). A+ B+ C+ C+ C+ AZ+ Tightening torque for Tightening torque for Nut (B)Nut (B):: 7.2 7.2 –– 8.78.7 lb.ft (lb.ft (9.8 9.8 –– 11.711.7 N.m)N.m) HECU FUSE REPLACEMENT (SC227A/B) Page 4 of 4 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC227A/B K900 (KH), Sportage (SL) April 2022 SUBJECT: AFFECTED VEHICLE RANGE: Model Production Date Range K900 (KH) April 21, 2015 to November 6, 2017 Sportage (SL) September 30, 2013 to November 16, 2015 REQUIRED PART: *Dealers with impacted units will were auto shipped parts to complete repairs on 30% of their Retail Sold Units. Please reference dealer order number SC227A. Please do not order the part for stocking purposes and be sure to review auto ship quantities before placing any additional orders. Model Part Name Part Number Figure Qty. K900 (KH) Fuse(s) and Label Kit 91940 3T001QQK* 1 Sportage (SL) Fuse and Cover Kit 91KIT 3WUSAQQK 1 WARRANTY INFORMATION: N Code: N99 C Code: C99 When necessary, manually enter sublet code ‘X2’ for reimbursement of one roundtrip rideshare expense or up to three (3) days of rental. Attach supporting documentation. Refer to Warranty Bulletin 2022-10 for claim submission procedures. Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. KH R 91940 3T261 0 (SC227A) HECU Fuse and Label Kit Installation 221028R0 0.3 M/H 91940 3T001QQK 1 SL 18790 01316 (SC227B) HECU Multi-Fuse and Junction Box Cover 221109R0 91KIT 3WUSAQQK 1 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SSCC227A227A/B/B when accessing the WebDCS system.when accessing the WebDCS system. NOTICENOTICE
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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V051) This notice applies to your vehicle: (Insert VIN) FOLLOW-UP NOTICE April 26, 2022 THE REMEDY PART FOR YOUR VEHICLE IS NOW AVAILABLE Dear Kia K900 Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2016-2018 MY K900 vehicles. The defect can result in a fire in your vehicle’s engine compartment. Our records indicate that you own or lease one of the potentially affected vehicles. The remedy part is now available to be installed in your vehicle. What Is The Problem? An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located in your vehicle. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving. A fire increases the risk of injury. Kia Will Install A New Fuse At No Cost To You. Your Kia dealer will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. The actual time required to perform the repair will be approximately one (1) hour. This work will be performed at Kia’s expense at no cost to you. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. • Out of an abundance of caution, park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC227 What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Consumer Assistance Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Consumer Affairs Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. REQUEST FOR REIMBURSEMENT FORM SC227 – 2016-2018 MY K900 VEHICLES HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) SAFETY RECALL CAMPAIGN If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Consumer Assistance Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $
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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT SAFETY RECALL (NHTSA Recall Number: 22V051) This notice applies to your vehicle: (Insert VIN) FOLLOW-UP NOTICE September 22, 2022 THE REMEDY PART FOR YOUR VEHICLE IS NOW AVAILABLE Dear Kia Sportage Owner: Kia has identified a defect in your vehicle which relates to motor vehicle safety. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided that a defect which relates to motor vehicle safety exists in 2014-2016 MY Sportage vehicles. The defect can result in a fire in your vehicle’s engine compartment. Our records indicate that you own or lease one of the potentially affected vehicles. The remedy part is now available to be installed in your vehicle. What Is The Problem? An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located in your vehicle. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving. A fire increases the risk of injury. Kia Will Install A New Fuse At No Cost To You. Your Kia dealer will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. The actual time required to perform the repair will be approximately one (1) hour. This work will be performed at Kia’s expense at no cost to you. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. • Out of an abundance of caution, park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC227 What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Kia Customer Care Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Kia Customer Care Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Customer Care Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Customer Care Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
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SC227 April 21, 2022 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS THIS IS A FOLLOW-UP NOTICE TO ADVISE THAT THE REMEDY PART IS NOW AVAILABLE FOR K900 VEHICLES. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2016-2018 MY K900 vehicles manufactured from April 21, 2015 through November 6, 2017 and all 2014-2016 MY Sportage vehicles manufactured from September 30, 2013 through November 16, 2015. An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury. Dealers will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. The Technical Service Bulletin that provides the repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com. Enclosed you will find a copy of the follow-up owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail follow-up notices to the affected K900 vehicle owners on April 26, 2022. Sportage vehicle owners will receive a follow-up letter by end of Summer 2022. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall Campaign represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department FOLLOW-UP NOTICE
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SC227 September 20, 2022 ATTENTION: ALL DEALER PRINCIPALS THIS IS A FOLLOW-UP NOTICE TO ADVISE THAT THE REMEDY PART IS NOW AVAILABLE FOR SPORTAGE VEHICLES. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2016-2018 MY K900 vehicles manufactured from April 21, 2015 through November 6, 2017 and all 2014-2016 MY Sportage vehicles manufactured from September 30, 2013 through November 16, 2015. An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury. Dealers will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. Your Service Manager was sent a copy of the follow-up owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia mailed follow-up notices to affected K900 vehicles on April 26, 2022. Kia will mail follow-up notices to the affected Sportage vehicle owners on September 22, 2022. What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures FOLLOW-UP NOTICE
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SC227 March 25, 2022 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS This is an INTERIM notice as Kia is currently working on obtaining the remedy part. The purpose of this communication is to keep you informed of Kia’s recall implementation plan. Kia will send you another notice as soon as the remedy part becomes available. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2016-2018 MY K900 vehicles manufactured from April 21, 2015 through November 6, 2017 and all 2014-2016 MY Sportage vehicles manufactured from September 30, 2013 through November 16, 2015. An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury. When the remedy part becomes available, dealers will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. The Technical Service Bulletin that provides the repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com.once when the remedy part is available. Enclosed you will find a copy of the interim owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail interim notices to the affected vehicle owners on March 31, 2022. A follow-up notice will be mailed once the remedy part becomes available. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall Campaign represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department INTERIM NOTICE
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SC227 April 21, 2022 ATTENTION: ALL DEALER PRINCIPALS THIS IS A FOLLOW-UP NOTICE TO ADVISE THAT THE REMEDY PART IS NOW AVAILABLE FOR K900 VEHICLES. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2016-2018 MY K900 vehicles manufactured from April 21, 2015 through November 6, 2017 and all 2014-2016 MY Sportage vehicles manufactured from September 30, 2013 through November 16, 2015. An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury. Dealers will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. Your Service Manager was sent a copy of the follow-up owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will mail follow-up notices to the affected K900 vehicle owners on April 26, 2022. Sportage vehicle owners will receive a follow-up letter by end of Summer 2022. What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures FOLLOW-UP NOTICE
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SC227 March 25, 2022 ATTENTION: ALL DEALER PRINCIPALS This is an INTERIM notice as Kia is currently working on obtaining the remedy part. The purpose of this communication is to keep you informed of Kia’s recall implementation plan. Kia will send you another notice as soon as the remedy part becomes available. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2016-2018 MY K900 vehicles manufactured from April 21, 2015 through November 6, 2017 and all 2014-2016 MY Sportage vehicles manufactured from September 30, 2013 through November 16, 2015. An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury. When the remedy part becomes available, dealers will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. Your Service Manager was sent a copy of the interim owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start mailing interim notices to the affected vehicle owners on March 31, 2022 What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures INTERIM NOTICE
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SC227 September 20, 2022 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS THIS IS A FOLLOW-UP NOTICE TO ADVISE THAT THE REMEDY PART IS NOW AVAILABLE FOR SPORTAGE VEHICLES. Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2016-2018 MY K900 vehicles manufactured from April 21, 2015 through November 6, 2017 and all 2014-2016 MY Sportage vehicles manufactured from September 30, 2013 through November 16, 2015. An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent. An electrical short circuit in the HECU increases the risk of an engine compartment fire while parked or driving. A fire increases the risk of injury. Dealers will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. The Technical Service Bulletin that provides the repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com. Enclosed you will find a copy of the follow-up owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia mailed follow-up notices to affected K900 vehicles on April 26, 2022. Kia will mail follow-up notices to the affected Sportage vehicle owners on September 22, 2022. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall Campaign represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department FOLLOW-UP NOTICE
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-051 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia Motors America Submission Date : FEB 02, 2022 NHTSA Recall No. : 22V-051 Manufacturer Recall No. : SC227 Manufacturer Information : Manufacturer Name : Kia Motors America Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 126,747 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2016-2018 Kia K900 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain model year 2016-2018 K900 vehicles manufactured from April 21, 2015 through November 6, 2017. The recall population was determined by a review of vehicle production records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Consumer Assistance Center or their Kia dealer. Production Dates : APR 21, 2015 – NOV 06, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2014-2016 Kia Sportage Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : All model year 2014-2016 Sportage vehicles manufactured from September 30, 2013 through November 16, 2015. The recall population was determined by a review of vehicle production records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Consumer Assistance Center or their Kia dealer. Production Dates : SEP 30, 2013 – NOV 16, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-051 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located. The exact cause of fire remains unknown. However, it is believed that the HECU may experience an internal electrical short circuit that could result in overcurrent, thereby increasing the risk of an engine compartment fire while the vehicle is driven or while parked. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Fire increases the risk of injury Description of the Cause : Exact cause remains unknown. However, it is believed that an electrical short circuit within the HECU is a possible cause of the overcurrent condition. Identification of Any Warning that can Occur : Illumination of ABS warning light, burning/melting smell, smoke from engine compartment. Involved Components : Component Name 1 : ABS ASSY Component Description : Hydraulic Electronic Control Unit Component Part Number : K900: 58920-3T380 Component Name 2 : ABS ASSY Component Description : Hydraulic Electronic Control Unit Component Part Number : Sportage: 58920-3W810 Supplier Identification : Component Manufacturer Name : Mando Pyeongtaek Plant Address : 32, Hamanho-gil, Poseung-eup Part 573 Safety Recall Report 22V-051 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Pyeongtaek, Gyeonggi-do Foreign States 17962 Country : Korea, Republic of Chronology : See attached document titled “2016-2018MY K900 and 2014-2016MY Sportage HECU Chronology” Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Dealers will install a new fuse with a different capacity to prevent an overcurrent condition in the HECU’s electrical circuit board. Kia recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 11, 2020. How Remedy Component Differs from Recalled Component : The remedy component has a different capacity fuse. Identify How/When Recall Condition was Corrected in Production : Not applicable. The recall condition was not corrected during production. Recall Schedule : Description of Recall Schedule : Dealer Notifications will begin and end on March 25, 2022. Owner Notification will begin and end on March 31, 2022 Planned Dealer Notification Date : MAR 25, 2022 – MAR 25, 2022 Planned Owner Notification Date : MAR 31, 2022 – MAR 31, 2022 * NR – Not Reported
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