March 11, 2021 NHTSA CAMPAIGN NUMBER: 21V164000
Occupant Detection System Malfunction/FMVSS 208
In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
NHTSA Campaign Number: 21V164
Manufacturer Kia
Motors America
Components AIR BAGS
Potential Number of Units Affected 142
Summary
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”
Remedy
Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC207.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Kia has a Recall
This service bulletin provides information to replace the Occupant Detection System (ODS) / Occupant Classification System (OCS) unit on certain vehicles listed in the table below. An ODS/OCS unit detects the presence of a child restraint system (CRS) in the front passenger seat. The ODS/OCS units on these vehicles were improperly calibrated at the supplier and as a result do not comply with Federal Motor Vehicle Safety Standard (FMVSS 208), “Occupant Crash Protection”. If a CRS is placed in the front passenger seat, the front passenger airbag will not be suppressed and will deploy, thereby increasing the risk of injury to the child in a CRS in a crash. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
*It is never recommended to allow children to ride in the front passenger seat. Never install a Child Restraint System on the front passenger seat.
| Model Year | Model | Production Date |
| 2021 | K5 (DL3a) | February 3 – March 4, 2021 |
| Telluride (ON) | February 16 – March 3, 2021 | |
| Forte (BDm) | February 9, 2021 |
NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.
Replacement Procedure:
1. All listed models: Replace the ODS/OCS unit (A) by referring to the “Restraint→ SRSCM→ Occupant Detection/Classification System (ODS/OCS) → Repair procedures” chapter in the applicable Shop Manual on KGIS.
Be sure to follow the steps on KGIS; Secure the seat retaining bolts to the torque specifications on KGIS after ODS/OCS unit replacement.
2. Install the KDS and reset the ODS/OCS system under ‘Software Management’ and selecting the:
KDS: S/W management → Systems → Occupant Detection/Classification Sensor → Body Sensor Reset
NOTICE
Be sure to initialize/reset the new ODS/OCS unit (body sensor) using KDS after replacement. Also, erase any stored DTC’s. Follow instructions outlined in the shop manual found on KGIS.
IMPORTANT
All ODS/OCS units that have been replaced will be called back to the assembly plants for inspection to confirm part accountability. If the incorrect part is returned, the dealership will be contacted, and the vehicle will need to be re inspected again.
AFFECTED VEHICLE RANGE:
| Model | Production Date Range |
| K5 (DL3a) | February 3 – March 4, 2021 |
| Telluride (ON) | February 16 – March 3, 2021 |
| Forte (BDm) | February 9, 2021 |
REQUIRED PART:
| Model | Part Description | Part Number | Qty. |
| Forte (BDm) | ODS/OCS Unit | 80702 M6000* | 1 |
| K5 (DL3a) | 80702 L2000* | ||
| Telluride (ON) | 80702 S9000* |
SC207 – 2021 K5, TELLURIDE AND FORTE OCS/ODS UNIT NON-COMPLIANCE SAFETY RECALL CAMPAIGN
Q & A
March 16, 2021
Q1. What type of campaign is Kia conducting?
Kia Motors is conducting a Non-Compliance Safety Recall to replace the Occupant Classification System (OCS) / Occupant Detection System (ODS) unit on some 2021 MY Kia K5, Telluride and Forte vehicles that do not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”.
Q2. What vehicles are affected by the recall?
Some 2021 Kia K5 vehicles manufactured from February 3, 2021 through March 4, 2021, Some 2021 Kia Telluride vehicles manufactured from February 16, 2021 through March 3, 2021; and some 2021 Kia Forte vehicles manufactured on February 9, 2021.
Q3. How many customer vehicles are affected by this recall?
Approximately 142 vehicles are affected by this recall.
Q4. What is the concern with the OCS/ODS unit?
The OCS/ODS units installed on the subject vehicles were improperly calibrated during production at the supplier, and as a result, do not comply with FMVSS 208. The non- compliance will cause the front passenger airbag to deploy even if a Child Restraint System (CRS) is detected in the front passenger seat. In the event of a crash, the deployment of the front passenger airbag increases the risk of injury to a child in a CRS. When this condition occurs, the “PASSENGER AIRBAG OFF” indicator light remains turned off even if the front passenger seat is occupied by a CRS.
Q5. Can you describe the recall campaign fix?
Kia has advised its authorized dealers to replace the OCS/ODS Unit with a new one. Once installed, the dealer will also initialize/reset the OCS/ODS Unit. The repair work will be performed at Kia’s expense at no cost to the customer.
Q6. How was the issue discovered?
Through the review of vehicle production information.
Q7. What should vehicle owners do when they receive the notification?
In the interest of the safety of the vehicle owner’s passengers, as well as the vehicle owner’s own safety, immediately contact a Kia dealer to arrange for the recall repair to be conducted.
Q8. Will this cost vehicle owners any money?
No. Kia will perform the recall repair at no cost to the customer.
Q9. What about customers who may have already paid to have this issue remedied?
If the customer has incurred expense to have this issue remedied prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section of www.kia.com or mail their receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Q10. How long will the repair take?
The estimated time required to replace the OSC/ODS unit is approximately one hour.
However, the vehicle may be needed longer; therefore, it is recommended that the customer contact the dealer for an estimate of how long they may need the vehicle and schedule a service appointment to minimize inconvenience. (Most Kia dealers have online appointment scheduling via their dealership web sites to maximize convenience).
Q11. How will owners of the affected vehicles be notified?
Kia will be notifying owners of the affected vehicles by first-class mail on March 18, 2021.
Q12. Are there any restrictions on an owner’s eligibility?
No.
Q13. If a customer has an immediate question, where can they get further information?
The customer can contact their local Kia dealership or call Kia’s Consumer Assistance Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Standard Time, or via the internet @ www.kia.com (Owner’s Section).
2021MY K5, Telluride & Forte Occupant Classification/Detection System Chronology
Basis of Safety Defect Determination 573.6(c)(6)
February 26, 2021
Supplier informs Kia Motors Mexico (KMM) of calibration issue for certain period of production due to a failed relay in the circuit board of the OCS/ODS unit at plant of circuit board supplier. KMM searched its vehicle production records and determined possible affected vehicle scope (2021 Forte).
March 1-2, 2021Supplier informs Kia Motors Manufacturing Georgia (KMMG) of the calibration issue for certain period of production. KMMG works with supplier to identify potentially affected parts. KMMG identifies certain K5 and Telluride vehicles equipped with affected component through a review of its vehicle production records.March 2, 2021
KMM informs Kia Motors North America (KMNA) of issue and confirms based on review of vehicle production records, one (1) Forte vehicle with affected component sold to dealer; remaining Forte vehicles held at plant, at rail or at the port for repair before being sold to dealers.
March 3, 2021
KMMG informs KMNA of calibration issue. KMMG advises majority of vehicles equipped with affected component still at plant; some vehicles in dealer stock or retailed. KMNA works with KMMG to identify affected number of vehicles sold to dealers and/or customers.
March 4, 2021
KMNA decides to recall the 2021MY Kia K5, Telluride and Forte vehicles due to non-compliance with FMVSS 208 concern. KMA advised dealers to hold the potentially affected vehicles in dealer stock until further notice through its Regional Parts & Service Managers. No customer complaints, crash or injuries related to this condition.
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Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To: General Manager Service Manager Parts Manager
Service Advisors Technicians Body Shop Manager Fleet Repair
X X X
X X X X
GROUP
MODEL
Safety Recall Campaign
2021MY
Forte (BDm),
K5 (DL3a) and Telluride (ON)
NUMBER
DATE
SC207
March 2021
SAFETY RECALL CAMPAIGN OCCUPANT DETECTION/CLASSIFICATION SYSTEM UNIT REPLACEMENT (SC207)
This service bulletin provides information to replace the Occupant Detection System (ODS) / Occupant Classification System (OCS) unit on certain vehicles listed in the table below. An ODS/OCS unit detects the presence of a child restraint system (CRS) in the front passenger seat. The ODS/OCS units on these vehicles were improperly calibrated at the supplier and as a result do not comply with Federal Motor Vehicle Safety Standard (FMVSS 208), “Occupant Crash Protection”. If a CRS is placed in the front passenger seat, the front passenger airbag will not be suppressed and will deploy, thereby increasing the risk of injury to the child in a CRS in a crash. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
*It is never recommended to allow children to ride in the front passenger seat. Never install a Child Restraint System on the front passenger seat.
Model Year Model Production Date
2021
K5 (DL3a)
February 3 – March 4, 2021
Telluride (ON)
February 16 – March 3, 2021
Forte (BDm)
February 9, 2021
There is no charge to the
vehicle owner for this repair. Under applicable law, you may
not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to
the procedures set forth in this bulletin.
NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be
performed on the vehicle before returning it to the customer.
NOTICE
SUBJECT:
OCCUPANT DETECTION/CLASSIFICATION SYSTEM
UNIT REPLACEMENT (SC207)
Page 2 of 3
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC207 Multiple Models March 2021
SUBJECT:
Replacement Procedure:
1.
All listed models: Replace the ODS/OCS unit (A) by referring to the “Restraint→ SRSCM→ Occupant Detection/ Classification System (ODS/OCS) → Repair procedures” chapter in the applicable Shop Manual on KGIS.
Be sure to follow the steps on KGIS; Secure the seat retaining bolts to the torque specifications on KGIS after ODS/OCS unit replacement.
2.
Install the KDS and reset the ODS/OCS system under ‘Software Management’ and selecting the:
KDS: S/W management → Systems → Occupant Detection/Classification Sensor → Body Sensor Reset
Be sure to initialize/reset the new
Be sure to initialize/reset the new ODS/OCS unit (body sensor) ODS/OCS unit (body sensor) using KDS after replacement. using KDS after replacement. Also, erase any stored DTC’s. Also, erase any stored DTC’s. Follow instructions outlined in the Follow instructions outlined in the shop manual founshop manual found on KGIS.d on KGIS.
NOTICENOTICE
A
All ODS/OCS units that have been replaced will be called back to the assembly
All ODS/OCS units that have been replaced will be called back to the assembly plants for inspection to confirm part accountability. If the incorrect part is plants for inspection to confirm part accountability. If the incorrect part is returned, the dealership will be returned, the dealership will be contacted, and the vehicle will need to be recontacted, and the vehicle will need to be re–inspected again.inspected again.
IMPORTANTIMPORTANT
Page 3 of 3
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC207 Multiple Models March 2021
OCCUPANT DETECTION/CLASSIFICATION SYSTEM
UNIT REPLACEMENT (SC207)
SUBJECT:
AFFECTED VEHICLE RANGE: Model Production Date Range
K5 (DL3a)
February 3 – March 4, 2021
Telluride (ON)
February 16 – March 3, 2021
Forte (BDm)
February 9, 2021
REQUIRED PART:
Note: Parts will be auto-shipped to dealers with in-stock inventory. Model Part Description Part Number Figure Qty.
Forte
(BDm)
ODS/OCS Unit
80702 M6000*
1
K5
(DL3a)
80702 L2000*
Telluride
(ON)
80702 S9000*
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Note: Refer to Warranty Bulletin 2021-04 for claim submission procedures.
Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty.
BDm
R
80702 M6000
1
(SC207)
ODS/OCS Replacement
210M01R0
0.5
M/H
N/A
0
DL3a
80702 L2000
1
211A09R0
0.5
M/H
N/A
ON
80702 S9000
1
N/A
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference should reference SCSC207207 when accessing the WebDCS system.when accessing the WebDCS system.
NOTICENOTICE
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Kia Motors America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V164)
This notice applies to your vehicle: (Insert VIN)
March 18, 2021
Dear Kia Telluride Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that the Front Passenger Occupant Detection System (ODS) unit installed on certain 2021 MY Telluride vehicles fails to comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat, increasing the risk of injury in the event of a crash.
What Is The Problem?
The Occupant Detection System (ODS) unit in your vehicle was improperly calibrated during production at the supplier. As a result, if a child in a CRS is detected in the front passenger seat, the front passenger airbag will not be suppressed and will deploy increasing the risk of injury in a crash. When this condition occurs, the “PASSENGER AIRBAG OFF” indicator light remains turned off even if the front passenger seat is occupied by a CRS.
Kia Will Replace the ODS Unit At No Cost To You.
Kia has advised its authorized dealers to replace the ODS unit in your vehicle with a new one. Once installed, the dealer will also initialize/reset the ODS unit. This work will be performed at Kia’s expense at no cost to you.
What Should You Do
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to replace the ODS unit is approximately one (1) hour. However, your vehicle may be needed longer depending on the dealer’s schedule. A service appointment is an important way of minimizing your inconvenience.
• AVOID PLACING INFANTS AND YOUNG CHILDREN IN THE FRONT PASSENGER SEAT. Never place infants or young children in the front passenger seat, either on the seat itself OR in a child seat. Please review your Owner’s Manual and sun visor warning label for detailed information.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with the attached Request for Reimbursement Form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
The Kia Consumer Assistance Center is available at the number listed above if you have any questions or require assistance in submitting your claim.
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
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Kia Motors America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V164)
This notice applies to your vehicle: (Insert VIN)
March 18, 2021
Dear Kia K5 Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that the Front Passenger Occupant Classification System (OCS) unit installed on certain 2021 MY K5 vehicles fails to comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat, increasing the risk of injury in the event of a crash.
What Is The Problem?
The Occupant Classification System (OCS) unit in your vehicle was improperly calibrated during production at the supplier. As a result, if a child in a CRS is detected in the front passenger seat, the front passenger airbag will not be suppressed and will deploy increasing the risk of injury in a crash. When this condition occurs, the “PASSENGER AIRBAG OFF” indicator light remains turned off even if the front passenger seat is occupied by a CRS.
Kia Will Replace the OCS Unit At No Cost To You.
Kia has advised its authorized dealers to replace the OCS unit in your vehicle with a new one. Once installed, the dealer will also initialize/reset the OCS unit. This work will be performed at Kia’s expense at no cost to you.
What Should You Do
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to replace the OCS unit is approximately one (1) hour. However, your vehicle may be needed longer depending on the dealer’s schedule. A service appointment is an important way of minimizing your inconvenience.
• AVOID PLACING INFANTS AND YOUNG CHILDREN IN THE FRONT PASSENGER SEAT. Never place infants or young children in the front passenger seat, either on the seat itself OR in a child seat. Please review your Owner’s Manual and sun visor warning label for detailed information.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with the attached Request for Reimbursement Form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
The Kia Consumer Assistance Center is available at the number listed above if you have any questions or require assistance in submitting your claim.
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
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SC207
March 16, 2021
Attention: All Kia Parts & Service Managers
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Non-Compliance Safety Recall Campaign to replace the Occupant Classification System (OCS) / Occupant Detection System (ODS) Unit with a new one on some of the vehicles listed below:
Model Year
Model
# of Vehicles
Production Start
Production End
2021
K5
124
2/3/2021
3/4/2021
2021
Telluride
17
2/16/2021
3/3/2021
2021
Forte
1
2/9/2021
2/9/2021
Kia Motors has determined that the Front Passenger OCS/ODS unit installed on certain 2021 MY K5, Telluride, and Forte vehicles does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat. In the event of a crash, the deployment of the front passenger airbag increases the risk of injury to a child in a CRS.
PART INFORMATION: The OCS/ODS unit required for the repair will be auto-shipped for all affected vehicles (dealer stock and retail).
NOTE: Dealers will be able to submit for reimbursement of alternate transportation expenses in the same manner as normal warranty claims in WebDCS.
Enclosed you will find a sample copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. A list of Kia K5, Telluride, and Forte vehicle owners affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC207 to generate the list.
Notices to the affected vehicle owners will be mailed on March 18, 2021. Please start performing the repairs immediately on any affected vehicles currently in your inventory.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their 2021 MY Kia K5, Telluride, and Forte vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g. flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall is appreciated. If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely,
Kia Service Department
Enclosures
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SC207
March 16, 2021
Attention: All Dealer Principals
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Non-Compliance Safety Recall Campaign to replace the Occupant Classification System (OCS) / Occupant Detection System (ODS) Unit with a new one on some of the vehicles listed below:
Model Year
Model
# of Vehicles
Production Start
Production End
2021
K5
124
2/3/2021
3/4/2021
2021
Telluride
17
2/16/2021
3/3/2021
2021
Forte
1
2/9/2021
2/9/2021
Kia Motors has determined that the Front Passenger OCS/ODS unit installed on certain 2021 MY K5, Telluride, and Forte vehicles does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat. In the event of a crash, the deployment of the front passenger airbag increases the risk of injury to a child in a CRS.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of March 16, 2021.
Your Service Manager was sent a sample copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected 2021 MY K5, Telluride, and Forte vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the recall campaign performed on their 2021 MY K5, Telluride, and Forte vehicles.
Kia will start notifying the vehicle owners on March 18, 2021.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall campaign is appreciated. If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
SEOCONTENT-END
3 Affected Products
Vehicles
12 Associated Documents
Remedy Instructions and TSB
RCRIT-21V164-4443.pdf 382.198KB
Manufacturer Notices(to Dealers,etc)- SC207 – Dealer Principal Memo
Miscellaneous Document – SC207 2021 K5, TELLURIDE AND FORTE OCS/ODS UNIT NON-COMPLIANCE SAFETY RECALL CAMPAIGN Q & A
RMISC-21V164-3657.pdf 75.492KB
Manufacturer Notices(to Dealers,etc)- SC207 – Dealer Parts and Service Manager Memo
ISSUED Owner Notification Letter(Part 577)- Telluride
RCONL-21V164-6719.pdf 128.272KB
ISSUED Owner Notification Letter(Part 577)- K5
RCONL-21V164-0562.pdf 127.93KB
Chronology
Noncompliance Notice 573 Report
RCLRPT-21V164-6064.PDF 215.739KB
Recall Acknowledgement
RCAK-21V164-8875.pdf 645.793KB
Recall Quarterly Report #1, 2021-1
RCLQRT-21V164-1066.PDF 211.137KB
Recall Quarterly Report
RCLQRT-21V164-6903.PDF 211.428KB
Recall Quarterly Report #2, 2021-2
RCLQRT-21V164-0474.PDF 211.238KB
Latest Recalls Documents
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- MAINTAIN PEAK PERFORMANCE AND SAFETY ON THE ROAD - Easily find and fix the problem with your vehicle using the INNOVA 5610 bidirectional scan tool. This OBD2 scanner diagnostic tool provides real-time solutions to troubleshoot issues. Access OBD2 and OEM live data with ease, making it an essential car scanner diagnostic tool. Perfect for those seeking reliable car diagnostic scanner and code readers & scan tools for vehicles.
- PRO-LEVEL FUNCTIONALITIES - Use the INNOVA 5610’s Enhanced Data Stream to view live data for advanced systems like ABS, SRS, transmission, and engine. The Special Reset Function lets you use dealership-level re-learn procedures. This car diagnostic scanner is ideal for those needing a bidirectional scan tool or mechanic tools automotive for professional repairs. Compatible with select vehicle makes and models; not universal.
- COMMAND WITH BIDIRECTIONAL CONTROLS - The INNOVA 5610 bidirectional scan tool sends commands to test functions such as fuel pump on/off or retracting the electronic parking brake. With this car scanner diagnostic for all cars, you can operate like a pro. Ideal for those seeking a car code reader and reset tool or advanced fixd car diagnostic tool capabilities. Compatible with select vehicle makes and models; not universal.
- EASY TO USE - The INNOVA 5610 OBD2 scanner diagnostic tool supports English, Spanish, and French. Easily use this scanner for car on most 1996 - 2023 (2024 coming soon) OBD2 vehicles to verify repairs. Designed for ease of operation, it’s a dependable code reader for cars and trucks and check engine code reader. To confirm vehicle coverage, please utilize Innova's Coverage Checker.
- BUY AND DRIVE WITH CONFIDENCE - Backed by ASE-Certified support, this car scanner pairs with the RepairSolutions2 app, trusted by 4M users, for wireless OBD scanner functionality. With free updates and no subscription fees, this durable car computer diagnostic reader ensures you’re prepared for any repair. A must-have diagnostic scanner for vehicles.
- 【Full Systems Automotive Diagnostic】 More than checking engine, ABS and SRS, OBDMATE OM970 obd2 scanner performs comprehensive diagnostics on all electric modules. It quickly scans and clears fault codes, turns off warning lights, reads live data, and features Auto-VIN technology.
- 【Live Datastream&4-in-1 Graph】 Easily view live sensor data such as RPM, fuel trims, ATF temperature, wheel speed sensor, battery voltage and so on. OM970 scan tool also supports 4-in-1 trend graphing. Spend just 3 minutes to check – and you'll know exactly what's going wrong, helping you avoid hundreds in dealership diagnostic fees.
- 【One-Click I/M Readiness&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether your vehicle's emissions-related systems are operating properly. Help you get smog-check ready quickly. OM970 obd2 diagnostic tool supports all essential OBD2 functions you need. Plus, it features battery voltage test and DLC 16-PIN test.
- 【Straightforward Menus with Easy Navigation】 All functions are easy to understand without obscure decriptions. 3.5" Large screen delivers clear readings while keeping one-hand operation. The car diagnostic tool comes with a silicone protective case and a hard-shell carrying case, ensuring long-lived durability and drop resistance.
- 【Budget-Friendly, No Subscriptions, Free Software Updates】 Plug and play: no bluetooth pairing, monthly fees, Wi-Fi connection, or any other troublesome initial settings. OM970 obd2 scanner works out of the box with the latest software. Lifetime free upgrade.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Wide Vehicle Coverage] ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide. Supports cutting-edge CAN FD protocols, making it compatible with modern vehicles including 2020+ GM & Chrysler. It supports FCA AutoAuth (official Secure Gateway access) to stay up to date with newer models from Chrysler, Jeep, Fiat, and others. Plus, it's fully compatible with Android 11 for smoother use.
- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
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