SC207 – 2021 Kia K5, Telluride & Forte Occupant Classification/Detection System

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Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To:  General Manager  Service Manager  Parts Manager
 Service Advisors  Technicians  Body Shop Manager  Fleet Repair
X X X
X X X X
GROUP
MODEL
Safety Recall Campaign
2021MY
Forte (BDm),
K5 (DL3a) and Telluride (ON)
NUMBER
DATE
SC207
March 2021
SAFETY RECALL CAMPAIGN OCCUPANT DETECTION/CLASSIFICATION SYSTEM UNIT REPLACEMENT (SC207)
This service bulletin provides information to replace the Occupant Detection System (ODS) / Occupant Classification System (OCS) unit on certain vehicles listed in the table below. An ODS/OCS unit detects the presence of a child restraint system (CRS) in the front passenger seat. The ODS/OCS units on these vehicles were improperly calibrated at the supplier and as a result do not comply with Federal Motor Vehicle Safety Standard (FMVSS 208), “Occupant Crash Protection”. If a CRS is placed in the front passenger seat, the front passenger airbag will not be suppressed and will deploy, thereby increasing the risk of injury to the child in a CRS in a crash. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
*It is never recommended to allow children to ride in the front passenger seat. Never install a Child Restraint System on the front passenger seat.
Model Year Model Production Date
2021
K5 (DL3a)
February 3 – March 4, 2021
Telluride (ON)
February 16 – March 3, 2021
Forte (BDm)
February 9, 2021
There is no charge to the
vehicle owner for this repair. Under applicable law, you may
not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to
the procedures set forth in this bulletin.
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NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be
performed on the vehicle before returning it to the customer.

NOTICE
SUBJECT:
OCCUPANT DETECTION/CLASSIFICATION SYSTEM
UNIT REPLACEMENT (SC207)
Page 2 of 3
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC207 Multiple Models March 2021
SUBJECT:
Replacement Procedure:
1.
All listed models: Replace the ODS/OCS unit (A) by referring to the “Restraint→ SRSCM→ Occupant Detection/ Classification System (ODS/OCS) → Repair procedures” chapter in the applicable Shop Manual on KGIS.
Be sure to follow the steps on KGIS; Secure the seat retaining bolts to the torque specifications on KGIS after ODS/OCS unit replacement.
2.
Install the KDS and reset the ODS/OCS system under ‘Software Management’ and selecting the:
KDS: S/W management → Systems → Occupant Detection/Classification Sensor → Body Sensor Reset
Be sure to initialize/reset the new
Be sure to initialize/reset the new ODS/OCS unit (body sensor) ODS/OCS unit (body sensor) using KDS after replacement. using KDS after replacement. Also, erase any stored DTC’s. Also, erase any stored DTC’s. Follow instructions outlined in the Follow instructions outlined in the shop manual founshop manual found on KGIS.d on KGIS.
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 NOTICENOTICE
A
All ODS/OCS units that have been replaced will be called back to the assembly
All ODS/OCS units that have been replaced will be called back to the assembly plants for inspection to confirm part accountability. If the incorrect part is plants for inspection to confirm part accountability. If the incorrect part is returned, the dealership will be returned, the dealership will be contacted, and the vehicle will need to be recontacted, and the vehicle will need to be re–inspected again.inspected again.
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 IMPORTANTIMPORTANT
Page 3 of 3
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC207 Multiple Models March 2021
OCCUPANT DETECTION/CLASSIFICATION SYSTEM
UNIT REPLACEMENT (SC207)
SUBJECT:
AFFECTED VEHICLE RANGE: Model Production Date Range
K5 (DL3a)
February 3 – March 4, 2021
Telluride (ON)
February 16 – March 3, 2021
Forte (BDm)
February 9, 2021
REQUIRED PART:
Note: Parts will be auto-shipped to dealers with in-stock inventory. Model Part Description Part Number Figure Qty.
Forte
(BDm)
ODS/OCS Unit
80702 M6000*
1
K5
(DL3a)
80702 L2000*
Telluride
(ON)
80702 S9000*
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Note: Refer to Warranty Bulletin 2021-04 for claim submission procedures.
Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty.
BDm
R
80702 M6000
1
(SC207)
ODS/OCS Replacement
210M01R0
0.5
M/H
N/A
0
DL3a
80702 L2000
1
211A09R0
0.5
M/H
N/A
ON
80702 S9000
1
N/A
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference should reference SCSC207207 when accessing the WebDCS system.when accessing the WebDCS system.
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 NOTICENOTICE

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Kia Motors America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V164)
This notice applies to your vehicle: (Insert VIN)
March 18, 2021
Dear Kia Telluride Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that the Front Passenger Occupant Detection System (ODS) unit installed on certain 2021 MY Telluride vehicles fails to comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat, increasing the risk of injury in the event of a crash.
What Is The Problem?
The Occupant Detection System (ODS) unit in your vehicle was improperly calibrated during production at the supplier. As a result, if a child in a CRS is detected in the front passenger seat, the front passenger airbag will not be suppressed and will deploy increasing the risk of injury in a crash. When this condition occurs, the “PASSENGER AIRBAG OFF” indicator light remains turned off even if the front passenger seat is occupied by a CRS.
Kia Will Replace the ODS Unit At No Cost To You.
Kia has advised its authorized dealers to replace the ODS unit in your vehicle with a new one. Once installed, the dealer will also initialize/reset the ODS unit. This work will be performed at Kia’s expense at no cost to you.
What Should You Do
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to replace the ODS unit is approximately one (1) hour. However, your vehicle may be needed longer depending on the dealer’s schedule. A service appointment is an important way of minimizing your inconvenience.
• AVOID PLACING INFANTS AND YOUNG CHILDREN IN THE FRONT PASSENGER SEAT. Never place infants or young children in the front passenger seat, either on the seat itself OR in a child seat. Please review your Owner’s Manual and sun visor warning label for detailed information.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with the attached Request for Reimbursement Form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
The Kia Consumer Assistance Center is available at the number listed above if you have any questions or require assistance in submitting your claim.
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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Kia Motors America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V164)
This notice applies to your vehicle: (Insert VIN)
March 18, 2021
Dear Kia K5 Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that the Front Passenger Occupant Classification System (OCS) unit installed on certain 2021 MY K5 vehicles fails to comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat, increasing the risk of injury in the event of a crash.
What Is The Problem?
The Occupant Classification System (OCS) unit in your vehicle was improperly calibrated during production at the supplier. As a result, if a child in a CRS is detected in the front passenger seat, the front passenger airbag will not be suppressed and will deploy increasing the risk of injury in a crash. When this condition occurs, the “PASSENGER AIRBAG OFF” indicator light remains turned off even if the front passenger seat is occupied by a CRS.
Kia Will Replace the OCS Unit At No Cost To You.
Kia has advised its authorized dealers to replace the OCS unit in your vehicle with a new one. Once installed, the dealer will also initialize/reset the OCS unit. This work will be performed at Kia’s expense at no cost to you.
What Should You Do
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to replace the OCS unit is approximately one (1) hour. However, your vehicle may be needed longer depending on the dealer’s schedule. A service appointment is an important way of minimizing your inconvenience.
• AVOID PLACING INFANTS AND YOUNG CHILDREN IN THE FRONT PASSENGER SEAT. Never place infants or young children in the front passenger seat, either on the seat itself OR in a child seat. Please review your Owner’s Manual and sun visor warning label for detailed information.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with the attached Request for Reimbursement Form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
The Kia Consumer Assistance Center is available at the number listed above if you have any questions or require assistance in submitting your claim.
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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SC207
March 16, 2021
Attention: All Kia Parts & Service Managers
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Non-Compliance Safety Recall Campaign to replace the Occupant Classification System (OCS) / Occupant Detection System (ODS) Unit with a new one on some of the vehicles listed below:
Model Year
Model
# of Vehicles
Production Start
Production End
2021
K5
124
2/3/2021
3/4/2021
2021
Telluride
17
2/16/2021
3/3/2021
2021
Forte
1
2/9/2021
2/9/2021
Kia Motors has determined that the Front Passenger OCS/ODS unit installed on certain 2021 MY K5, Telluride, and Forte vehicles does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat. In the event of a crash, the deployment of the front passenger airbag increases the risk of injury to a child in a CRS.
PART INFORMATION: The OCS/ODS unit required for the repair will be auto-shipped for all affected vehicles (dealer stock and retail).
NOTE: Dealers will be able to submit for reimbursement of alternate transportation expenses in the same manner as normal warranty claims in WebDCS.
Enclosed you will find a sample copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. A list of Kia K5, Telluride, and Forte vehicle owners affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC207 to generate the list.
Notices to the affected vehicle owners will be mailed on March 18, 2021. Please start performing the repairs immediately on any affected vehicles currently in your inventory.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their 2021 MY Kia K5, Telluride, and Forte vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g. flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall is appreciated. If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely,
Kia Service Department
Enclosures

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SC207
March 16, 2021
Attention: All Dealer Principals
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Non-Compliance Safety Recall Campaign to replace the Occupant Classification System (OCS) / Occupant Detection System (ODS) Unit with a new one on some of the vehicles listed below:
Model Year
Model
# of Vehicles
Production Start
Production End
2021
K5
124
2/3/2021
3/4/2021
2021
Telluride
17
2/16/2021
3/3/2021
2021
Forte
1
2/9/2021
2/9/2021
Kia Motors has determined that the Front Passenger OCS/ODS unit installed on certain 2021 MY K5, Telluride, and Forte vehicles does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat. In the event of a crash, the deployment of the front passenger airbag increases the risk of injury to a child in a CRS.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of March 16, 2021.
Your Service Manager was sent a sample copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected 2021 MY K5, Telluride, and Forte vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the recall campaign performed on their 2021 MY K5, Telluride, and Forte vehicles.
Kia will start notifying the vehicle owners on March 18, 2021.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall campaign is appreciated. If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures

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