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March 11, 2021 NHTSA CAMPAIGN NUMBER: 21V164000
Occupant Detection System Malfunction/FMVSS 208
In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
NHTSA Campaign Number: 21V164
Manufacturer Kia Motors America
Components AIR BAGS
Potential Number of Units Affected 142
Summary
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”
Remedy
Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC207.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Kia has a Recall
This service bulletin provides information to replace the Occupant Detection System (ODS) / Occupant Classification System (OCS) unit on certain vehicles listed in the table below. An ODS/OCS unit detects the presence of a child restraint system (CRS) in the front passenger seat. The ODS/OCS units on these vehicles were improperly calibrated at the supplier and as a result do not comply with Federal Motor Vehicle Safety Standard (FMVSS 208), “Occupant Crash Protection”. If a CRS is placed in the front passenger seat, the front passenger airbag will not be suppressed and will deploy, thereby increasing the risk of injury to the child in a CRS in a crash. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
*It is never recommended to allow children to ride in the front passenger seat. Never install a Child Restraint System on the front passenger seat.
| Model Year | Model | Production Date |
| 2021 | K5 (DL3a) | February 3 – March 4, 2021 |
| Telluride (ON) | February 16 – March 3, 2021 | |
| Forte (BDm) | February 9, 2021 |
NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.
Replacement Procedure:
1. All listed models: Replace the ODS/OCS unit (A) by referring to the “Restraint→ SRSCM→ Occupant Detection/Classification System (ODS/OCS) → Repair procedures” chapter in the applicable Shop Manual on KGIS.
Be sure to follow the steps on KGIS; Secure the seat retaining bolts to the torque specifications on KGIS after ODS/OCS unit replacement.
2. Install the KDS and reset the ODS/OCS system under ‘Software Management’ and selecting the:
KDS: S/W management → Systems → Occupant Detection/Classification Sensor → Body Sensor Reset
NOTICE
Be sure to initialize/reset the new ODS/OCS unit (body sensor) using KDS after replacement. Also, erase any stored DTC’s. Follow instructions outlined in the shop manual found on KGIS.
IMPORTANT
All ODS/OCS units that have been replaced will be called back to the assembly plants for inspection to confirm part accountability. If the incorrect part is returned, the dealership will be contacted, and the vehicle will need to be re inspected again.
AFFECTED VEHICLE RANGE:
| Model | Production Date Range |
| K5 (DL3a) | February 3 – March 4, 2021 |
| Telluride (ON) | February 16 – March 3, 2021 |
| Forte (BDm) | February 9, 2021 |
REQUIRED PART:
| Model | Part Description | Part Number | Qty. |
| Forte (BDm) | ODS/OCS Unit | 80702 M6000* | 1 |
| K5 (DL3a) | 80702 L2000* | ||
| Telluride (ON) | 80702 S9000* |
SC207 – 2021 K5, TELLURIDE AND FORTE OCS/ODS UNIT NON-COMPLIANCE SAFETY RECALL CAMPAIGN
Q & A
March 16, 2021
Q1. What type of campaign is Kia conducting?
Kia Motors is conducting a Non-Compliance Safety Recall to replace the Occupant Classification System (OCS) / Occupant Detection System (ODS) unit on some 2021 MY Kia K5, Telluride and Forte vehicles that do not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”.
Q2. What vehicles are affected by the recall?
Some 2021 Kia K5 vehicles manufactured from February 3, 2021 through March 4, 2021, Some 2021 Kia Telluride vehicles manufactured from February 16, 2021 through March 3, 2021; and some 2021 Kia Forte vehicles manufactured on February 9, 2021.
Q3. How many customer vehicles are affected by this recall?
Approximately 142 vehicles are affected by this recall.
Q4. What is the concern with the OCS/ODS unit?
The OCS/ODS units installed on the subject vehicles were improperly calibrated during production at the supplier, and as a result, do not comply with FMVSS 208. The non- compliance will cause the front passenger airbag to deploy even if a Child Restraint System (CRS) is detected in the front passenger seat. In the event of a crash, the deployment of the front passenger airbag increases the risk of injury to a child in a CRS. When this condition occurs, the “PASSENGER AIRBAG OFF” indicator light remains turned off even if the front passenger seat is occupied by a CRS.
Q5. Can you describe the recall campaign fix?
Kia has advised its authorized dealers to replace the OCS/ODS Unit with a new one. Once installed, the dealer will also initialize/reset the OCS/ODS Unit. The repair work will be performed at Kia’s expense at no cost to the customer.
Q6. How was the issue discovered?
Through the review of vehicle production information.
Q7. What should vehicle owners do when they receive the notification?
In the interest of the safety of the vehicle owner’s passengers, as well as the vehicle owner’s own safety, immediately contact a Kia dealer to arrange for the recall repair to be conducted.
Q8. Will this cost vehicle owners any money?
No. Kia will perform the recall repair at no cost to the customer.
Q9. What about customers who may have already paid to have this issue remedied?
If the customer has incurred expense to have this issue remedied prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section of www.kia.com or mail their receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Q10. How long will the repair take?
The estimated time required to replace the OSC/ODS unit is approximately one hour.
However, the vehicle may be needed longer; therefore, it is recommended that the customer contact the dealer for an estimate of how long they may need the vehicle and schedule a service appointment to minimize inconvenience. (Most Kia dealers have online appointment scheduling via their dealership web sites to maximize convenience).
Q11. How will owners of the affected vehicles be notified?
Kia will be notifying owners of the affected vehicles by first-class mail on March 18, 2021.
Q12. Are there any restrictions on an owner’s eligibility?
No.
Q13. If a customer has an immediate question, where can they get further information?
The customer can contact their local Kia dealership or call Kia’s Consumer Assistance Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Standard Time, or via the internet @ www.kia.com (Owner’s Section).
2021MY K5, Telluride & Forte Occupant Classification/Detection System Chronology
Basis of Safety Defect Determination 573.6(c)(6)
February 26, 2021
Supplier informs Kia Motors Mexico (KMM) of calibration issue for certain period of production due to a failed relay in the circuit board of the OCS/ODS unit at plant of circuit board supplier. KMM searched its vehicle production records and determined possible affected vehicle scope (2021 Forte).
March 1-2, 2021Supplier informs Kia Motors Manufacturing Georgia (KMMG) of the calibration issue for certain period of production. KMMG works with supplier to identify potentially affected parts. KMMG identifies certain K5 and Telluride vehicles equipped with affected component through a review of its vehicle production records.March 2, 2021
KMM informs Kia Motors North America (KMNA) of issue and confirms based on review of vehicle production records, one (1) Forte vehicle with affected component sold to dealer; remaining Forte vehicles held at plant, at rail or at the port for repair before being sold to dealers.
March 3, 2021
KMMG informs KMNA of calibration issue. KMMG advises majority of vehicles equipped with affected component still at plant; some vehicles in dealer stock or retailed. KMNA works with KMMG to identify affected number of vehicles sold to dealers and/or customers.
March 4, 2021
KMNA decides to recall the 2021MY Kia K5, Telluride and Forte vehicles due to non-compliance with FMVSS 208 concern. KMA advised dealers to hold the potentially affected vehicles in dealer stock until further notice through its Regional Parts & Service Managers. No customer complaints, crash or injuries related to this condition.
SEOCONTENT-START***************************************************************************************************************
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Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To: General Manager Service Manager Parts Manager
Service Advisors Technicians Body Shop Manager Fleet Repair
X X X
X X X X
GROUP
MODEL
Safety Recall Campaign
2021MY
Forte (BDm),
K5 (DL3a) and Telluride (ON)
NUMBER
DATE
SC207
March 2021
SAFETY RECALL CAMPAIGN OCCUPANT DETECTION/CLASSIFICATION SYSTEM UNIT REPLACEMENT (SC207)
This service bulletin provides information to replace the Occupant Detection System (ODS) / Occupant Classification System (OCS) unit on certain vehicles listed in the table below. An ODS/OCS unit detects the presence of a child restraint system (CRS) in the front passenger seat. The ODS/OCS units on these vehicles were improperly calibrated at the supplier and as a result do not comply with Federal Motor Vehicle Safety Standard (FMVSS 208), “Occupant Crash Protection”. If a CRS is placed in the front passenger seat, the front passenger airbag will not be suppressed and will deploy, thereby increasing the risk of injury to the child in a CRS in a crash. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
*It is never recommended to allow children to ride in the front passenger seat. Never install a Child Restraint System on the front passenger seat.
Model Year Model Production Date
2021
K5 (DL3a)
February 3 – March 4, 2021
Telluride (ON)
February 16 – March 3, 2021
Forte (BDm)
February 9, 2021
There is no charge to the
vehicle owner for this repair. Under applicable law, you may
not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to
the procedures set forth in this bulletin.
NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be
performed on the vehicle before returning it to the customer.
NOTICE
SUBJECT:
OCCUPANT DETECTION/CLASSIFICATION SYSTEM
UNIT REPLACEMENT (SC207)
Page 2 of 3
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC207 Multiple Models March 2021
SUBJECT:
Replacement Procedure:
1.
All listed models: Replace the ODS/OCS unit (A) by referring to the “Restraint→ SRSCM→ Occupant Detection/ Classification System (ODS/OCS) → Repair procedures” chapter in the applicable Shop Manual on KGIS.
Be sure to follow the steps on KGIS; Secure the seat retaining bolts to the torque specifications on KGIS after ODS/OCS unit replacement.
2.
Install the KDS and reset the ODS/OCS system under ‘Software Management’ and selecting the:
KDS: S/W management → Systems → Occupant Detection/Classification Sensor → Body Sensor Reset
Be sure to initialize/reset the new
Be sure to initialize/reset the new ODS/OCS unit (body sensor) ODS/OCS unit (body sensor) using KDS after replacement. using KDS after replacement. Also, erase any stored DTC’s. Also, erase any stored DTC’s. Follow instructions outlined in the Follow instructions outlined in the shop manual founshop manual found on KGIS.d on KGIS.
NOTICENOTICE
A
All ODS/OCS units that have been replaced will be called back to the assembly
All ODS/OCS units that have been replaced will be called back to the assembly plants for inspection to confirm part accountability. If the incorrect part is plants for inspection to confirm part accountability. If the incorrect part is returned, the dealership will be returned, the dealership will be contacted, and the vehicle will need to be recontacted, and the vehicle will need to be re–inspected again.inspected again.
IMPORTANTIMPORTANT
Page 3 of 3
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC207 Multiple Models March 2021
OCCUPANT DETECTION/CLASSIFICATION SYSTEM
UNIT REPLACEMENT (SC207)
SUBJECT:
AFFECTED VEHICLE RANGE: Model Production Date Range
K5 (DL3a)
February 3 – March 4, 2021
Telluride (ON)
February 16 – March 3, 2021
Forte (BDm)
February 9, 2021
REQUIRED PART:
Note: Parts will be auto-shipped to dealers with in-stock inventory. Model Part Description Part Number Figure Qty.
Forte
(BDm)
ODS/OCS Unit
80702 M6000*
1
K5
(DL3a)
80702 L2000*
Telluride
(ON)
80702 S9000*
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Note: Refer to Warranty Bulletin 2021-04 for claim submission procedures.
Model Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty.
BDm
R
80702 M6000
1
(SC207)
ODS/OCS Replacement
210M01R0
0.5
M/H
N/A
0
DL3a
80702 L2000
1
211A09R0
0.5
M/H
N/A
ON
80702 S9000
1
N/A
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference should reference SCSC207207 when accessing the WebDCS system.when accessing the WebDCS system.
NOTICENOTICE
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Kia Motors America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V164)
This notice applies to your vehicle: (Insert VIN)
March 18, 2021
Dear Kia Telluride Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that the Front Passenger Occupant Detection System (ODS) unit installed on certain 2021 MY Telluride vehicles fails to comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat, increasing the risk of injury in the event of a crash.
What Is The Problem?
The Occupant Detection System (ODS) unit in your vehicle was improperly calibrated during production at the supplier. As a result, if a child in a CRS is detected in the front passenger seat, the front passenger airbag will not be suppressed and will deploy increasing the risk of injury in a crash. When this condition occurs, the “PASSENGER AIRBAG OFF” indicator light remains turned off even if the front passenger seat is occupied by a CRS.
Kia Will Replace the ODS Unit At No Cost To You.
Kia has advised its authorized dealers to replace the ODS unit in your vehicle with a new one. Once installed, the dealer will also initialize/reset the ODS unit. This work will be performed at Kia’s expense at no cost to you.
What Should You Do
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to replace the ODS unit is approximately one (1) hour. However, your vehicle may be needed longer depending on the dealer’s schedule. A service appointment is an important way of minimizing your inconvenience.
• AVOID PLACING INFANTS AND YOUNG CHILDREN IN THE FRONT PASSENGER SEAT. Never place infants or young children in the front passenger seat, either on the seat itself OR in a child seat. Please review your Owner’s Manual and sun visor warning label for detailed information.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with the attached Request for Reimbursement Form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
The Kia Consumer Assistance Center is available at the number listed above if you have any questions or require assistance in submitting your claim.
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
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Kia Motors America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 21V164)
This notice applies to your vehicle: (Insert VIN)
March 18, 2021
Dear Kia K5 Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that the Front Passenger Occupant Classification System (OCS) unit installed on certain 2021 MY K5 vehicles fails to comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat, increasing the risk of injury in the event of a crash.
What Is The Problem?
The Occupant Classification System (OCS) unit in your vehicle was improperly calibrated during production at the supplier. As a result, if a child in a CRS is detected in the front passenger seat, the front passenger airbag will not be suppressed and will deploy increasing the risk of injury in a crash. When this condition occurs, the “PASSENGER AIRBAG OFF” indicator light remains turned off even if the front passenger seat is occupied by a CRS.
Kia Will Replace the OCS Unit At No Cost To You.
Kia has advised its authorized dealers to replace the OCS unit in your vehicle with a new one. Once installed, the dealer will also initialize/reset the OCS unit. This work will be performed at Kia’s expense at no cost to you.
What Should You Do
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to replace the OCS unit is approximately one (1) hour. However, your vehicle may be needed longer depending on the dealer’s schedule. A service appointment is an important way of minimizing your inconvenience.
• AVOID PLACING INFANTS AND YOUNG CHILDREN IN THE FRONT PASSENGER SEAT. Never place infants or young children in the front passenger seat, either on the seat itself OR in a child seat. Please review your Owner’s Manual and sun visor warning label for detailed information.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with the attached Request for Reimbursement Form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
The Kia Consumer Assistance Center is available at the number listed above if you have any questions or require assistance in submitting your claim.
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
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SC207
March 16, 2021
Attention: All Kia Parts & Service Managers
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Non-Compliance Safety Recall Campaign to replace the Occupant Classification System (OCS) / Occupant Detection System (ODS) Unit with a new one on some of the vehicles listed below:
Model Year
Model
# of Vehicles
Production Start
Production End
2021
K5
124
2/3/2021
3/4/2021
2021
Telluride
17
2/16/2021
3/3/2021
2021
Forte
1
2/9/2021
2/9/2021
Kia Motors has determined that the Front Passenger OCS/ODS unit installed on certain 2021 MY K5, Telluride, and Forte vehicles does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat. In the event of a crash, the deployment of the front passenger airbag increases the risk of injury to a child in a CRS.
PART INFORMATION: The OCS/ODS unit required for the repair will be auto-shipped for all affected vehicles (dealer stock and retail).
NOTE: Dealers will be able to submit for reimbursement of alternate transportation expenses in the same manner as normal warranty claims in WebDCS.
Enclosed you will find a sample copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. A list of Kia K5, Telluride, and Forte vehicle owners affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC207 to generate the list.
Notices to the affected vehicle owners will be mailed on March 18, 2021. Please start performing the repairs immediately on any affected vehicles currently in your inventory.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their 2021 MY Kia K5, Telluride, and Forte vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g. flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall is appreciated. If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely,
Kia Service Department
Enclosures
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SC207
March 16, 2021
Attention: All Dealer Principals
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Non-Compliance Safety Recall Campaign to replace the Occupant Classification System (OCS) / Occupant Detection System (ODS) Unit with a new one on some of the vehicles listed below:
Model Year
Model
# of Vehicles
Production Start
Production End
2021
K5
124
2/3/2021
3/4/2021
2021
Telluride
17
2/16/2021
3/3/2021
2021
Forte
1
2/9/2021
2/9/2021
Kia Motors has determined that the Front Passenger OCS/ODS unit installed on certain 2021 MY K5, Telluride, and Forte vehicles does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”. As a result, the front passenger airbag will deploy even if a Child Restraint System (CRS) is detected in the front passenger seat. In the event of a crash, the deployment of the front passenger airbag increases the risk of injury to a child in a CRS.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of March 16, 2021.
Your Service Manager was sent a sample copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected 2021 MY K5, Telluride, and Forte vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the recall campaign performed on their 2021 MY K5, Telluride, and Forte vehicles.
Kia will start notifying the vehicle owners on March 18, 2021.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall campaign is appreciated. If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
SEOCONTENT-END
3 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| KIA | FORTE | 2021 |
| KIA | K5 | 2021 |
| KIA | TELLURIDE | 2021 |
12 Associated Documents
Remedy Instructions and TSB
RCRIT-21V164-4443.pdf 382.198KB
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Manufacturer Notices(to Dealers,etc)- SC207 – Dealer Principal Memo
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Miscellaneous Document – SC207 2021 K5, TELLURIDE AND FORTE OCS/ODS UNIT NON-COMPLIANCE SAFETY RECALL CAMPAIGN Q & A
RMISC-21V164-3657.pdf 75.492KB
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Manufacturer Notices(to Dealers,etc)- SC207 – Dealer Parts and Service Manager Memo
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ISSUED Owner Notification Letter(Part 577)- Telluride
RCONL-21V164-6719.pdf 128.272KB
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ISSUED Owner Notification Letter(Part 577)- K5
RCONL-21V164-0562.pdf 127.93KB
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Chronology
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Noncompliance Notice 573 Report
RCLRPT-21V164-6064.PDF 215.739KB
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Recall Acknowledgement
RCAK-21V164-8875.pdf 645.793KB
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Recall Quarterly Report #1, 2021-1
RCLQRT-21V164-1066.PDF 211.137KB
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Recall Quarterly Report
RCLQRT-21V164-6903.PDF 211.428KB
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Recall Quarterly Report #2, 2021-2
RCLQRT-21V164-0474.PDF 211.238KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V164&docType=RCL
- 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 2024 Top Choice for ABS Bleeder Scan Tool - Is the brake pedal always slowly sinking down or becoming loose? This ABS brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with ABS auto bleed. By following the instruction step by step, even a beginner can navigate through easily. Coverage check before purchasing via FOXWELL official site: Support- Diagnostic Coverage List. Tip: It won’t work on vehicles lacking an auto bleed function.
- More Than a Entry Level OBD2 Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD-II diagnostics to the next level by customizing functions for ABS and SRS system. This SRS and ABS scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor, etc... Note: This scanner DOES NOT work on Airbag crash data/programming issues.
- No More Higher End Service than You Need - One NT630 Plus is enough! This obd2 scanner with ABS and SRS takes in-depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset daily reset services. These issues will be restored after the car faults repaired. Note: Some classic vehicles without the electronic control system can not support the reset service.
- Also can Work like NT301 - The NT630 Plus ABS code reader can connect to the OBD-II port directly. It will diagnose all OBD-II modules instantly, displays the live data, locates bad sensors and indicate I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Higher-level Services wih Lower Cost - Cost less to own a ABS SRS Bidirectional Scan Tool that is not found on similar code readers & scan tools. This car diagnostic scanner allows you to test all potential car faults in the ABS/Airbag system, with functions returning to normal once you exit the program. Please note, that only ABS/SRS modules are supported.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN). Please send your vehicle information to our 💌amazon@anceltech.com💌 to check compatibility.
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic scan tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner with SD card only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only, but not for Mac and ios system. 📧Any concerns, pls feel free to 𝙚-𝙢𝙖𝙞𝙡 us via 𝙖𝙢𝙖𝙯𝙤𝙣 @ 𝙖𝙣𝙘𝙚𝙡𝙩𝙚𝙘𝙝. 𝙘𝙤𝙢.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 automotive scanner diagnostic tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use this obd2 scanner with abs and srs to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 OBD2 scanner diagnostic tool also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【A/T TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the A/T transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. This transmission scanner provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 obd2 scanner with abs and srs is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Also, the lifetime f-ree update is provided for more vehicle coverage, bug fixes. SAVE AT LEAST $1000+ PER YEAR!Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!🎁Get the Extra Gifts :Protective Case Storage Bag,please reach us at: cardiag-aftersales @ hotmail.com.
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [OBD2 Scanner] The TOPDON OBD2 scanner performs all ENG/AT/SRS/ABS diagnostics with 4-in-1 graphic live data. 🚩It covers all OBD2 tests for 67 manufacturers and 10000+ model. It also features 5-second one-touch AutoVIN, 🚩a free one-touch lifetime upgrade through WiFi, library DTC, 12 languages, 🚩printable auto-generated report with email sharing, 🚩smooth Android 11.0, 32GB ROM, 🚩vivid 5-inch touchscreen, and up to 10 hours of battery life.
- [4 Car System Code Reader] The TOPDON OBD2 scanner accesses 4 systems: 🚩Engine/ABS/SRS/Transmission. It identifies the ECU version, pull DTCs with 4-in-1 graphic live data and DTC explanation to identify issues, erase DTCs to turn off the warning lights after repair (For cars made in 2005 and newer). In order to help you extend the lifespan of your vehicle while improving performance, this code reader also includes all obd2 test modes to solve the major concerns for all vehicles.
- [User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path. With 32GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Wide Coverage] With its multilingual menu and 🚩coverage of 67 car brands and 10,000+ models spanning North America, Europe, and Asia (including Malaysia, India, and Iran), this car scanner is compatible with the majority of 1996 and newer OBDII compliant automobiles (EN, FR, ES, DE, IT, RU, PT, JP, KR). Before buying, make sure the OBD2 scanner is compatible with your vehicle. The package contains only a charging cable and not a power adapter.
Last update on 2024-07-01 / Affiliate links / Images from Amazon Product Advertising API
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