Recall SC210 – 2017-2018 Kia Forte Engine Oil Pump

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Kia America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(Interim Notice)
(NHTSA Recall Number: 21V260)
This notice applies to your vehicle: (Insert VIN)
June 11, 2021
Dear Kia Forte Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America has decided that a defect which relates to motor vehicle safety exists in certain 2017-2018 MY Kia Forte vehicles. The defect can cause an engine stall, which increases the risk of a crash. Our records indicate that you own or lease one of the potentially affected vehicles.
This is only an interim letter as we work to obtain the remedy part. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when the remedy part is available, and the repair will be performed at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW.
What Is The Problem?
The engine oil pump contains a variable relief plunger that controls oil pressure. Over time, normally occurring foreign particles that are not captured by the oil filter can become stuck in the plunger resulting in reduced oil pressure and engine lubrication. If this condition occurs, abnormal engine noise and illumination of the Malfunction Indicator Lamp (MIL) and/or oil pressure warning lamp can occur. If the vehicle is continually operated with this condition, the engine can be damaged and an engine stall may occur, increasing the risk of a crash.
Kia Will Replace the Engine Oil Pan With A New One At No Cost To You.
When the remedy part is available, Kia will replace the engine oil pan with a new one containing two magnets to capture any foreign particles in the oil pan. This work will be performed at Kia’s expense at no cost to you.
What Should You Do In The Interim?
• If you experience abnormal engine noise or illumination of the Malfunction Indicator Lamp (MIL) and/or oil pressure warning lamp , immediately TURN OFF your engine, and do not drive your vehicle. Instead, please contact Kia Roadside Assistance at 1-800-333-4542 to request to have your vehicle towed to the nearest authorized Kia dealership.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
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A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
GROUP MODEL
Safety Recall Campaign
2017-2018MY
Forte (YDm) NUMBER DATE
SC210
August 2021
SAFETY RECALL CAMPAIGN OIL PAN & OIL FILTER REPLACEMENT FOR 2.0L NU MPI ENGINE (SC210)
This bulletin provides the procedure to replace the engine oil pan on some 2017-2018MY Forte (YDm) vehicles produced from June 5, 2017 through July 24, 2017 with a new one that includes magnets. In addition, the oil filter in these vehicles is also to be replaced. The subject vehicles may exhibit abnormal engine noise, an oil pressure warning lamp and/or MIL on due to the conditions described below. The engine oil pump contains a variable relief plunger that controls oil pressure. Over time, normally occurring foreign particles that are not captured by the oil filter can become stuck in the plunger due to a sharp edge on the plunger, resulting in reduced oil pressure and engine lubrication. If the vehicle is continually operated with this condition, the engine can be damaged and loss of motive power may occur, increasing the risk of a crash. Follow the procedure outlined in this publication to install the new engine oil pan and replace the oil filter with the parts listed in this bulletin. The new engine oil pan includes two (2) magnets to capture any foreign particles in the oil pan to prevent them from becoming stuck on the oil pump plunger. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
SUBJECT:
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.
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NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or
otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth
in this bulle tin.
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NOTICE
New Oil Pan Assembly with Magnets
OIL PAN & OIL FILTER REPLACEMENT FOR 2.0L NU MPI ENGINE (SC210)
Page 2 of 5
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC210 Forte (YDm) August 2021
SUBJECT:
Removal Procedure:
1.
Raise vehicle on lift.
2.
3.
Remove the engine room under cover by referring to the “Engine Mechanical System → Engine and Transaxle Assembly → Engine Room Under Cover → Repair procedures” in the applicable Shop Manual on KGIS.
Remove the engine oil drain plug (A) and drain oil into an oil recycling container. Then remove the engine oil pan (B).
Refer to “Engine Mechanical System → Lubrication System → Oil Pan → Repair Procedures” in the applicable shop manual for more information.
4.
Remove and replace the engine oil filter (C).
Follow the outline on page 3 to install the new oil pan with magnets.
A
B
Tightening torque for
Tightening torque for oil filteroil filter::
104
104 — 139139 lb.lb.inin ((11.811.8 –– 15.715.7 N.m)N.m)

•Do NOT turn the SST Do NOT turn the SST over over abruptly without tapping as it abruptly without tapping as it can result in damage to the SST.can result in damage to the SST.
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•Be careful Be careful notnot to damage the to damage the contact surfaces of the lower contact surfaces of the lower crankcase and the oil pan.crankcase and the oil pan.
CAUTIONCAUTION
Removal of the oil screen outlined on
Removal of the oil screen outlined on KGIS is KGIS is NOTNOT required.required.
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 IMPORTANTIMPORTANT
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•SST (09263 2E000 or K95U SST (09263 2E000 or K95U 1001G) to remove the oil filter.1001G) to remove the oil filter.
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•SST (09215 3C000) to remove SST (09215 3C000) to remove the the oil panoil pan..
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 NOTICENOTICE
B
1
1
2
2
C
OIL PAN & OIL FILTER REPLACEMENT FOR 2.0L NU MPI ENGINE (SC210)
Page 3 of 5
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC210 Forte (YDm) August 2021
SUBJECT:
Installation Procedure:
1.
2.
3.
Using a gasket scraper, remove the old sealant from the lower crankcase surfaces.
The sealant locations indicated on the oil pan (B) and the lower crankcase (D) must be free of harmful foreign materials, oil, dust, and moisture. Ensure the mating surface is oil free prior to applying RTV.
Apply RTV Silicone Gasket Maker (UM016 CH123) liquid gasket to the new oil pan 4-5mm wide as shown. A continuous bead of sealant should be applied to prevent any path of oil leakage.
Apply a 1.5-2.5mm wide strip of silicone to the circular sections (E) as shown.
Note: Photo at right is for reference purposes only.
4.
After applying liquid sealant on the oil pan, assemble it to the engine block within 5 minutes after sealant was applied, including bolt torque completion in step 5 on the next page.
Bead Width of Sealant:
• Whole section: 4.0 – 5.0 mm (0.16 – 0.20 in.)
Sealant: RTV Silicone Gasket Maker (UM016 CH123)
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•When applying sealant gasket, When applying sealant gasket, sealant must sealant must notnot protrude into the protrude into the inside of the oil pan (leave a gap inside of the oil pan (leave a gap of 4of 4–5 mm between sealant 5 mm between sealant andand inside shoulder of oil paninside shoulder of oil pan).).
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•To prevent leakage of oil, apply To prevent leakage of oil, apply sealant gasket on the inner sealant gasket on the inner threads of the bolt holes.threads of the bolt holes.
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•If the If the sealant is applied to the sealant is applied to the bottom surface of the lower bottom surface of the lower crankcase, it should be the same crankcase, it should be the same position as the oil pan.position as the oil pan.
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 IMPORTANTIMPORTANT
4-5mm
Bead width of sealant:
• Section (E): 1.5 – 2.5 mm (0.06 – 0.10 in.)
B
E
D
OIL PAN & OIL FILTER REPLACEMENT FOR 2.0L NU MPI ENGINE (SC210)
Page 4 of 5
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC210 Forte (YDm) August 2021
SUBJECT:
5.
6.
Install the new oil pan (B). Uniformly tighten the oil pan retaining bolts in several passes.
Confirm the new oil drain plug (A) with gasket is tightened to specification, and lower the vehicle.
7.
8.
9.
10.
Remove engine oil filler cap, fill engine with recommended engine oil specification, and reinstall engine oil cap.
Start the engine and inspect for oil leaks. Ensure the engine oil gauge or light registers pressure and allow vehicle to warm up.
After engine is warm, shut off, and wait (5) minutes; then check oil level (level should be between the “L” and “F” marks on the dipstick). If the engine oil is low, check for leaks and inspect. Add oil up to the “F” mark, as necessary.
Reinstall under covers, before test driving to confirm no leaks, and proper vehicle operation.
B
Tightening torque for
Tightening torque for oil pan boltsoil pan bolts::
104
104 — 121121 lb.lb.inin ((11.8 11.8 –– 13.713.7 N.m)N.m)
A
Tightening torque for
Tightening torque for oil drain plugoil drain plug::
25.3
25.3 –– 32.532.5 lb.ft (lb.ft (34.3 34.3 –– 44.144.1 N.m)N.m)
Engine Oil Capacity: Total: 4.76 qt. (4.5L)
Do NOT start the engine and do not
Do NOT start the engine and do not pressurize the engine pressurize the engine within 30 minuteswithin 30 minutes after after assembling the oil pan to the engine.assembling the oil pan to the engine.
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 IMPORTANTIMPORTANT
OIL PAN & OIL FILTER REPLACEMENT FOR 2.0L NU MPI ENGINE (SC210)
Page 5 of 5
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC210 Forte (YDm) August 2021
SUBJECT:
AFFECTED VEHICLE RANGE: Model Production Date Range
Forte (YDm)
June 5, 2017 to July 24, 2017
REQUIRED TOOL:
Tool Name Part Number Figure Comments
Oil Filter Wrench
09263 2E000
or
K95U 1001G
Used for removal and installation of oil filter
Oil Pan Remover
09215 3C000
Used for removal of oil pan.
This tool MUST be used to separate oil
pan from lower crankcase assembly
without damaging sealing surfaces.
REQUIRED PART:
*Note: Oil drain plug and gasket are included with the oil pan. Part Name Part Number Figure Qty.
Oil Pan with Magnets*
21500 2E020QQK
1
Oil Pan Service Kit
21501 2E021QQK
1
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Note: For labor operations that include Oil Pan replacement, use sublet code ‘X3’ for engine oil reimbursement with a maximum allowed amount of $35.00; use sublet code ‘X1’ for RTV Silicone Gasket Maker (UM016 CH123) for a maximum of $8.00. Refer to Warranty Bulletin 2021-12 for claim submission. Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty.
R
21510 2E023
0
(SC210)
Engine Oil Pan with Magnets & Oil Filter Replacement
211M08R0
1.5 M/H
21500 2E020QQK
and
21501 2E021QQK
1
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference should reference SCSC210210 when accessing the WebDCS system.when accessing the WebDCS system.
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 NOTICENOTICE
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SC210
Kia America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(Follow-Up Notice)
(NHTSA Recall Number: 21V260)
This notice applies to your vehicle: (Insert VIN)
August 16, 2021
THE REMEDY PART IS NOW AVAILABLLE.
Dear Kia Forte Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety
This notice is a follow-up letter sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America has decided that a defect which relates to motor vehicle safety exists in certain 2017-2018 MY Kia Forte vehicles. The defect can cause an engine stall, which increases the risk of a crash. Our records indicate that you own or lease one of the potentially affected vehicles. The remedy part is now available to be installed in your vehicle.
What Is The Problem?
The engine oil pump contains a variable relief plunger that controls oil pressure. Over time, normally occurring foreign particles that are not captured by the oil filter can become stuck in the plunger resulting in reduced oil pressure and engine lubrication. If this condition occurs, abnormal engine noise and illumination of the Malfunction Indicator Lamp (MIL) and/or oil pressure warning lamp can occur. If the vehicle is continually operated with this condition, the engine can be damaged and an engine stall may occur, increasing the risk of a crash.
Kia Will Replace the Engine Oil Pan With A New One At No Cost To You.
Kia will replace the engine oil pan with a new one containing two magnets to capture any foreign particles in the oil pan. This work will be performed at Kia’s expense at no cost to you. The actual time required to perform this repair will be 2 to 3 hours. However, your vehicle may be needed longer. Please contact your Authorized Kia dealer for an exact estimate of how long they may need your vehicle for this repair.
What Should You Do In The Interim?
• If you experience abnormal engine noise or illumination of the Malfunction Indicator Lamp (MIL) and/or oil pressure warning lamp , immediately TURN OFF your engine, and do not drive your vehicle. Instead, please contact Kia Roadside Assistance at 1-800-333-4542 to request to have your vehicle towed to the nearest authorized Kia dealership.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
SC210
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
• A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
• With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
REQUEST FOR REIMBURSEMENT FORM
SC210 – 2017-2018 MY FORTE MPI ENGINE OIL PUMP SAFETY RECALL CAMPAIGN
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs).
If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Consumer Assistance Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542
Please allow at least sixty (60) days for review and response.
Customer First Name: Customer Last Name:
Customer Address:
Customer City: State: ZIP:
Phone #: ( ) – Email:
Vehicle Identification Number:
Mileage at Time of Repair: Date of Repair: / /
Amount of Reimbursement Requested: $
Attach the following:
o Repair Order showing:
o Name & address of person paying for the repair
o Vehicle Identification Number (VIN) of vehicle repaired
o Description of the problem repaired
 Date of repair, mileage at the time of repair and total cost of claimed repair expense
o Evidence of Payment of Repair showing:
o Date of Payment
o Amount Paid (e.g., copies of cancelled check or credit card receipt)
I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign.
CLAIMANT’S SIGNATURE:
____________________________________________ _________________________________________ Signature Print Name
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SC210
FOLLOW-UP NOTICE
August 12, 2021
THIS IS A FOLLOW-UP NOTICE TO ADVISE THAT THE REMEDY PART IS NOW AVAILABLE.
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2017-2018 MY Kia Forte vehicles equipped with the 2.0-Liter MPI engine, manufactured from June 5, 2017 through July 24, 2017 to replace the Engine Oil Pan with a new one containing two magnets to capture any foreign particles in the oil pan.
The engine oil pump contains a variable relief plunger that controls oil pressure. Over time, normally occurring foreign particles that are not captured by the oil filter can become stuck in the plunger due to a sharp edge on the plunger resulting in reduced oil pressure and engine lubrication. If this condition occurs, abnormal engine noise and illumination of the Malfunction Indicator Lamp (MIL) and/or oil pressure warning lamp can occur. If the vehicle is continually operated with this condition, the engine can be damaged and an engine stall may occur, increasing the risk of a crash.
PARTS INFORMATION: Part supply will be limited due to the scope of the campaign. A valid VIN will be required for order entry.
The Technical Service Bulletin (TSB) that provides Vehicle Repair Procedures, Affected VIN Production Range, and Warranty Claim Information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com in the week of August 12, 2021.
Enclosed you will find a copy of the follow-up owner notification letter and a Guide for recall questions, both of which describe the issue. Note that any vehicle owners who have already paid for related repairs can submit a request for reimbursement online via the Owner’s section of www.kia.com. Kia will mail follow-up notices to the affected vehicle owners on August 16, 2021 advising them that the remedy part is now available and for them to contact their Kia dealer to have the recall repair completed.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely,
Kia Service Department
Enclosures
Attention: All Parts & Service Managers
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SC210
June 4, 2021
INTERIM NOTICE
This is an INTERIM notice as Kia is currently working on obtaining the remedy part. The purpose of this communication is to keep you informed of Kia’s recall implementation plan. We will send you another notice as soon as the remedy part becomes available.
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2017-2018 MY Kia Forte vehicles equipped with the 2.0-Liter MPI engine, manufactured from June 5, 2017 through July 24, 2017 to replace the Engine Oil Pan with a new one containing two magnets to capture any foreign particles in the oil pan.
The engine oil pump contains a variable relief plunger that controls oil pressure. Over time, normally occurring foreign particles that are not captured by the oil filter can become stuck in the plunger due to a sharp edge on the plunger resulting in reduced oil pressure and engine lubrication. If this condition occurs, abnormal engine noise and illumination of the Malfunction Indicator Lamp (MIL) and/or oil pressure warning lamp can occur. If the vehicle is continually operated with this condition, the engine can be damaged and an engine stall may occur, increasing the risk of a crash.
The Technical Service Bulletin (TSB) that provides Vehicle Repair Procedures, Affected VIN Production Range, and Warranty Claim Information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com once the remedy part is available.
Enclosed you will find a copy of the interim owner notification letter and a Guide for recall questions, both of which describe the issue. Note that once the remedy part becomes available, any vehicle owners who have already paid for related repairs can submit a request for reimbursement online via the Owner’s section of www.kia.com. Kia will mail interim notices to the affected vehicle owners on June 11, 2021. A follow-up notice will be mailed once the remedy parts become available.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely,
Kia Service Department
Enclosures
Attention: All Parts & Service Managers
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August 12, 2021
FOLLOW-UP NOTICE
THIS IS A FOLLOW UP NOTICE TO ADVISE THAT THE REMEDY PART IS NOW AVAILABLE.
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2017-2018 MY Kia Forte vehicles equipped with the 2.0-Liter MPI engine, manufactured from June 5, 2017 through July 24, 2017 to replace the Engine Oil Pan with a new one containing two magnets to capture any foreign particles in the oil pan.
The engine oil pump contains a variable relief plunger that controls oil pressure. Over time, normally occurring foreign particles that are not captured by the oil filter can become stuck in the plunger due to a sharp edge on the plunger resulting in reduced oil pressure and engine lubrication. If this condition occurs, abnormal engine noise and illumination of the Malfunction Indicator Lamp (MIL) and/or oil pressure warning lamp can occur. If the vehicle is continually operated with this condition, the engine can be damaged and an engine stall may occur, increasing the risk of a crash.
Your Service Manager was sent a copy of the follow-up owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Follow-up notices to the affected vehicle owners will be mailed on August 16, 2021.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely,
Kia Service Department
Enclosures
SC210
Attention: All Dealer Principals
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June 4, 2021
INTERIM NOTICE
This is an INTERIM notice as Kia is currently working on obtaining the remedy part. The purpose of this communication is to keep you informed of Kia’s recall implementation plan. We will send you another notice as soon as the remedy part becomes available.
Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on certain 2017-2018 MY Kia Forte vehicles equipped with the 2.0-Liter MPI engine, manufactured from June 5, 2017 through July 24, 2017 to replace the Engine Oil Pan with a new one containing two magnets to capture any foreign particles in the oil pan.
The engine oil pump contains a variable relief plunger that controls oil pressure. Over time, normally occurring foreign particles that are not captured by the oil filter can become stuck in the plunger due to a sharp edge on the plunger resulting in reduced oil pressure and engine lubrication. If this condition occurs, abnormal engine noise and illumination of the Malfunction Indicator Lamp (MIL) and/or oil pressure warning lamp can occur. If the vehicle is continually operated with this condition, the engine can be damaged and an engine stall may occur, increasing the risk of a crash.
Your Service Manager was sent a copy of the interim owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Interim notices to the affected vehicle owners will be mailed on June 11, 2021.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely,
Kia Service Department
Enclosures
SC210
Attention: All Dealer Principals

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