SC192 – 2020 Kia Sedona Alternator B+ Terminal Nut

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Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To: 􀂅 General Manager 􀂅 Service Manager 􀂅 Parts Manager
􀂅 Service Advisors 􀂅 Technicians 􀂅 Body Shop Manager 􀂅 Fleet Repair
X X X
X X X X
GROUP MODEL
Safety Recall 2020MY
Sedona (YP)
NUMBER DATE
SC192 (Rev 1, 08/14/2020) August 2020
SAFETY RECALL CAMPAIGN
ALTERNATOR B+ TERMINAL NUT
INSPECTION AND TIGHTENING (SC192)
This bulletin provides information to inspect and, if necessary, tighten the Alternator B+
terminal nut on some 2020MY Sedona (YP) vehicles equipped with the 3.3L GDI engine and
produced from August 1, 2019 through April 20, 2020. The Alternator B+ terminal ensures the
electrical connection is maintained between the battery wire harness terminal plate and the
Alternator B+ terminal, but the B+ terminal nut may not have been properly torqued during
assembly. If the terminal nut is not properly torqued, it may loosen over time and come off,
resulting in electrical arcing at the B+ terminal and possible fire. Before conducting the
procedure, verify that the vehicle is included in the list of affected VINs.
SUBJECT:
To assure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be
performed on the vehicle before returning it to the customer.
􀂺 NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may
not sell or otherwise deliver any affected vehicle until it has been repaired pursuant
to the procedures set forth in this bulletin.
􀂺 NOTICE
This bulletin has been revised to include additional information. New/revised
sections of this bulletin are indicated by a black bar in the margin area.
􀂺 NOTICE
ALTERNATOR B+ TERMINAL NUT
INSPECTION AND TIGHTENING (SC192)
Page 2 of 4
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC192 (Rev 1) Sedona (YP) August 2020
SUBJECT:
Inspection and Repair Procedure:
1. Open the hood and remove the engine
cover (A).
2. Pull back the alternator B+ terminal
cover (B).
3. Inspect the B+ terminal and confirm the
nut (C) is properly secured by attempting
to move the terminal end left to right.
Note: The alternator B+ terminal cable
should be connected vertically (refer to
the yellow dashed line).
If the cable end/nut is loose (FAIL), refer
to ‘Repair Procedure’ on page 3.
If the cable end/nut is properly secured
(PASS), the campaign is complete.
4. Reinstall the alternator B+ Terminal
cover (B) and engine cover (A).
A
B
C
Page 3 of 4
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC192 (Rev 1) Sedona (YP) August 2020
ALTERNATOR B+ TERMINAL NUT
INSPECTION AND TIGHTENING (SC192)
SUBJECT:
Repair Procedure:
1. Save radio presets.
2. Disconnect the battery Negative (-)
terminal.
3. Torque the alternator B+ nut (C) to
specification.
Torque Specification for nut (C):
8.7 lb.ft (11.8 N.m., 1.2 kgf.m)
Confirm the nut (C) is properly secured
by attempting to move the terminal end
left to right.
4. Reinstall the alternator B+ Terminal
cover (B) and engine cover (A).
C
ALTERNATOR B+ TERMINAL NUT
INSPECTION AND TIGHTENING (SC192)
Page 4 of 4
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC192 (Rev 1) Sedona (YP) August 2020
SUBJECT:
AFFECTED VEHICLE RANGE:
Model Production Date Range
Sedona (YP) August 1, 2019 to April 20, 2020
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type Causal P/N Qty. Repair
Description
Labor Op
Code
Op
Time
Replacement
P/N Qty.
R 91980 3X010 0
(SC192)
Alternator ‘B’ Terminal
Inspection (Pass)
201074R1
0.2
M/H N/A 0
(SC192)
Alternator ‘B’ Terminal
Inspection (Fail) & Retightening
Nut
201074R0
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SC192 when accessing the WebDCS system.
􀂺 NOTICE

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Kia Motors America, Inc. Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 20V399)
This notice applies to your vehicle: (Insert VIN)
August 14, 2020
Dear Kia Sedona Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that a defect which relates to motor vehicle safety exists in some 2020 MY Kia Sedona Vehicles. The defect can result in the Alternator B+ terminal nut loosening over time and coming off, resulting in electrical arcing at the B+ terminal. Electrical arcing can result in a fire, which increases the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles.
What Is The Problem?
The Alternator B+ terminal nut ensures that the electrical connection is maintained between the battery wire harness terminal plate and the Alternator B+ terminal. The B+ terminal nut may have been improperly tightened during assembly. If the terminal nut is not properly tightened, it may loosen over time and come off, resulting in electrical arcing at the B+ terminal and possible fire.
Kia Will Inspect And, If Necessary, Properly Tighten The Alternator B+ Terminal Nut, Free Of Charge At No Cost To You.
Kia has advised its authorized dealer to inspect and, if necessary, properly tighten the Alternator B+ terminal nut. The work will be performed at Kia’s expense at no cost to you.
What Should You Do?
• In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to inspect and perform necessary repairs will be approximately 1 hour. However, your vehicle may be needed longer; therefore, we recommend scheduling a service appointment to minimize any inconvenience.
• To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center Kia Motors America, Inc.
P.O. Box 52410 Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
QR Code Use:
 A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
 With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
• Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.

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SC192
August 6, 2020
Attention: All Dealer Principals
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to inspect and, if necessary, properly torque the Alternator B+ terminal nut on some 2020 MY Kia Sedona vehicles manufactured from August 1, 2019 through April 20, 2020. The Alternator B+ terminal nut ensures that the electrical connection is maintained between the battery wire harness terminal plate and the Alternator B+ terminal. However, the Alternator B+ terminal nut may not have been properly torqued during assembly. If the terminal nut is not properly torqued, it may loosen over time and come off, resulting in electrical arcing at the B+ terminal and possible fire which increases the risk of injury.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com on August 6, 2020.
Your Service Manager was sent a draft copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected 2020 MY Kia Sedona vehicles. Kia will notify the affected vehicle owners on August 14, 2020.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the recall campaign performed on their 2020 MY Kia Sedona vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall campaign is appreciated. If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures

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SC192
August 6, 2020
Attention: All Kia Parts & Service Managers
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to inspect and, if necessary, properly torque the Alternator B+ terminal nut on some 2020 MY Kia Sedona vehicles manufactured from August 1, 2019 through April 20, 2020. The Alternator B+ terminal nut ensures that the electrical connection is maintained between the battery wire harness terminal plate and the Alternator B+ terminal. However, the Alternator B+ terminal nut may not have been properly torqued during assembly. If the terminal nut is not properly torqued, it may loosen over time and come off, resulting in electrical arcing at the B+ terminal and possible fire which increases the risk of injury.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com on August 6, 2020.
Enclosed you will find a draft copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. A list of Kia Sedona vehicle owners affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC192 to generate the list.
Notices to the affected vehicle owners will be mailed on August 14, 2020. Please start performing the repairs immediately on any affected vehicles currently in your inventory.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their 2020 MY Kia Sedona vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g. flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall is appreciated. If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely,
Kia Service Department
Enclosures

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