Customer Tips – 2013 Kia Forte

PS232   SUBJECT: 2013 KIAeBay FORTE CUSTOMER TIPS   In an effort to better educate and familiarize customers about some of the features in their recently purchased 2013 KiaeBay vehicle, KiaeBay Motors America would like all dealership service personnel to be familiar with the model tips outlined here to help maximize owner satisfaction with certain … Read more

Thermostat Re-Installation Procedure – Repeat Repair (DTC P0128) – 2010-2013 Kia Forte

PS267   SUBJECT: THERMOSTAT RE-INSTALLATION PROCEDURE – REPEAT REPAIR (DTC P0128)   When diagnosing a Forte returning with a repeat DTC P0128 after replacement of the thermostat, remove the thermostat housing to verify if the thermostat was installed incorrectly during the previous repair. Incorrect installation may be difficult to determine due to the sideways orientation of … Read more

ACU Variant Coding After Supersession – 2011-2013 Kia Optima & 2010-2013 Forte

PS274   SUBJECT: ACU VARIANT CODING AFTER PARTS SUPERSESSION   KMA has received reports of some 2011~13MY Optima and 2010~13MY Forte vehicles not accepting the Variant Code listed on KGIS, following replacement of the air bag control module. In some cases, an air bag module with a superseded part number may require a different Variant … Read more

Suction Cup Residue on Windshield – Kia

PS290   SUBJECT: SUCTION CUP RESIDUE ON WINDSHIELD   Residue from installation of the glass may cause the appearance of circular markings, in the shape of suction cups, to appear on the surface of the glass (example shown below). This condition is more apparent when condensation occurs on the glass and the moisture evaporates at … Read more

Adjusting Rear Hatch Closing Effort – 2011-2014 Kia Sportage

PS329   SUBJECT: ADJUSTING REAR HATCH CLOSING EFFORT   When encountering a customer concern related to excessive rear hatch closing effort on some 2011MY to 2014MY Sportage (SL) vehicles, first, verify the customer concern by comparing the closing effort on the affected vehicle to other like vehicles. Make sure all windows are rolled up and … Read more