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July 31, 2023 NHTSA CAMPAIGN NUMBER: 23V531000
Electric Oil Pump Assembly May Cause Fire
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
NHTSA Campaign Number: 23V531
Manufacturer Kia
America, Inc.
Components POWER TRAIN
Potential Number of Units Affected 39,765
Summary
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC275.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Kia has a Recall
2023MY Soul & Sportage, 2023-2024MY Seltos
Idle Stop & Go (ISG) Electric Oil Pump (EOP)
Basis of Safety Defect Determination 573.6(c)(6)
May 31, 2023
Kia Corporation (Kia HQ) notifies Kia North America (Kia NA) Safety Office of an incident involving a 2023MY Hyundai Palisade identifying a melted engine harness at the electric oil pump (EOP). Kia HQ also identifies that the EOP is a common component and concern may also potentially affect certain Kia models. Kia NA Safety Office begins monitoring field data.
June 9, 2023
Kia NA receives Techline case from dealer reporting localized melting at the ISG EOP in a 2023MY Soul (Vehicle #1).
June 13, 2023
Kia NA Safety Office requests dealer to ship incident parts from Vehicle #1 for further evaluation.
June 20, 2023
Kia HQ shares Hyundai’s preliminary investigation and engineering analysis with Kia NA Safety Office.
June 21, 2023
Kia NA Safety Office conducts preliminary data analysis for 2023MY Soul across all Kia data sources and finds five (5) potentially related thermal events with localized melting at the ISG EOP and connector. No vehicle fires, accidents or injuries identified. Kia NA Safety Office continues to monitor and investigate issue.
July 19, 2023
Kia HQ informs Kia NA Safety Office that the 2023MYSoul, Seltos and Sportage vehicles sold in the U.S. used the same ISG EOP as the Hyundai Palisade. Kia’s investigation continues.
July 20, 2023
Kia NA Safety Office informed of Hyundai’s decision to recall certain 2023MY Hyundai models to address ISG EOP condition.
July 21, 2023
Kia NA Safety Office updates data analysis and identifies a total of six (6) potentially related thermal events with localized melting (5 Soul; 1 Seltos; 0 Sportage). No vehicle fires, accidents or injuries identified.
July 24, 2023
Kia NA decides to recall certain 2023MY Soul and Sportage vehicles and certain 2023-2024MY Seltos vehicles in light of Hyundai’s recall decision. No vehicle fires (six (6) incidents of localized melting). No crashes, injuries, or fatalities.
4 Affected Products
Vehicles
4 Associated Documents
Chronology Report
RMISC-23V531-8834.PDF 79.391KB
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Defect Notice 573 Report
RCLRPT-23V531-4118.PDF 215.833KB
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Recall Acknowledgement
RCAK-23V531-9015.pdf 645.385KB
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Recall 573 Report – August 1, 2023
RCLRPT-23V531-3358.PDF 215.918KB
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SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-531 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia America, Inc. Submission Date : JUL 31, 2023 NHTSA Recall No. : 23V-531 Manufacturer Recall No. : SC275 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 39,765 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Kia Soul Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2023 model year Soul vehicles manufactured from November 9, 2022 to May 10, 2023 equipped with an Intelligent Variable Transmission (IVT) (20,453 units). The recall population was determined by a review of vehicle production and supplier records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : NOV 09, 2022 – MAY 10, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-531 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 Kia Sportage Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2023 model year Sportage vehicles manufactured from November 2, 2022 to May 30, 2023 equipped with an 8-speed automatic transmission (4,411 units). The recall population was determined by a review of vehicle production and supplier records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : NOV 02, 2022 – MAY 30, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2024 Kia Seltos Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2023-2024 model year Seltos vehicles manufactured from November 9, 2022 to May 29, 2023 equipped with an IVT (14,901 units). The recall population was determined by a review of vehicle production and supplier records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : NOV 09, 2022 – MAY 29, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The Multi-Layer Ceramic Capacitor (MLCC) located on the printed circuit board in the controller of the Idle Stop & Go (ISG) electric oil pump assembly for the transmission may have been damaged by the supplier during the manufacturing process. A damaged capacitor can cause an electrical short circuit while driving and may result in thermal damage isolated to the ISG electric oil pump circuit board, electrical connector and wiring harness. Thermal damage at the electric oil pump increases the risk of a fire. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-531 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : A fire increases the risk of injury. Description of the Cause : Damaged capacitor resulting in an electrical short circuit. Identification of Any Warning that can Occur : 1) Illumination of various warning lamps including electric power steering, Electronic Stability Control (ESC), Smart Cruise Control (SCC), Auto Hold, Forward Collision Avoidance (FCA), and Lane Keeping Assist (LKA) warning lamps, 2) ISG may become inoperative 3) vehicle may go into limp home mode, 4) inability to turn off engine, and 5) smoke from engine compartment. Involved Components : Component Name 1 : PUMP ASSY-ELECTRIC OIL Component Description : ISG Electric Oil Pump Assembly (Soul / Seltos) Component Part Number : 48110-2H100 Component Name 2 : PUMP ASSY-ELECTRIC OIL Component Description : ISG Electric Oil Pump Assembly (Sportage) Component Part Number : 46110-4G530 Supplier Identification : Component Manufacturer Name : Myunghwa Address : 55 Dusan-ro, Geumcheon-gu Seoul Foreign States 08524 Country : Korea, Republic of Chronology : See attached document titled “2023MY Soul and Sportage, 2023-2024MY Seltos Idle Stop & Go (ISG) Electric Oil Pump (EOP) Chronology”. Part 573 Safety Recall Report 23V-531 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Kia will instruct dealers to inspect the electric oil pump assembly, and if necessary, replace the electric oil pump controller with a new one. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. How Remedy Component Differs from Recalled Component : The electric oil pump assembly does not have a damaged electric oil pump controller. Identify How/When Recall Condition was Corrected in Production : The electric oil pump assembly supplier, Myunghwa discontinued the use of the affected electric oil pump controller in its production as of March 17, 2023. As a result, the 2023MY Soul vehicles produced beginning on May 11, 2023, the 2023MY Sportage vehicles produced beginning on May 31, 2023 and the 2024MY Seltos vehicles produced beginning on May 30, 2023 are not equipped with an electric oil pump assembly with a potentially damaged electric oil pump controller. Recall Schedule : Description of Recall Schedule : The planned dealer notification will begin and end on September 21, 2023. The planned owner notification will begin and end on September 28, 2023. Planned Dealer Notification Date : SEP 21, 2023 – SEP 21, 2023 Planned Owner Notification Date : SEP 28, 2023 – SEP 28, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-531 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia America, Inc. Submission Date : AUG 01, 2023 NHTSA Recall No. : 23V-531 Manufacturer Recall No. : SC275 Manufacturer Information : Manufacturer Name : Kia America, Inc. Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 39,765 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Kia Soul Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2023 model year Soul vehicles manufactured from November 9, 2022 to May 10, 2023 equipped with an Intelligent Variable Transmission (IVT) (20,453 units). The recall population was determined by a review of vehicle production and supplier records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : NOV 09, 2022 – MAY 10, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-531 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 Kia Sportage Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2023 model year Sportage vehicles manufactured from November 2, 2022 to May 30, 2023 equipped with an 8-speed automatic transmission (4,411 units). The recall population was determined by a review of vehicle production and supplier records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : NOV 02, 2022 – MAY 30, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2024 Kia Seltos Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2023-2024 model year Seltos vehicles manufactured from November 9, 2022 to May 29, 2023 equipped with an IVT (14,901 units). The recall population was determined by a review of vehicle production and supplier records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : NOV 09, 2022 – MAY 29, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The Multi-Layer Ceramic Capacitor (MLCC) located on the printed circuit board in the controller of the Idle Stop & Go (ISG) electric oil pump assembly for the transmission may have been damaged by the supplier during the manufacturing process. A damaged capacitor can cause an electrical short circuit while driving and may result in thermal damage isolated to the ISG electric oil pump circuit board, electrical connector and wiring harness. Thermal damage at the electric oil pump increases the risk of a fire. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-531 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : A fire increases the risk of injury. Description of the Cause : Damaged capacitor resulting in an electrical short circuit. Identification of Any Warning that can Occur : 1) Illumination of various warning lamps including electric power steering, Electronic Stability Control (ESC), Smart Cruise Control (SCC), Auto Hold, Forward Collision Avoidance (FCA), and Lane Keeping Assist (LKA) warning lamps, 2) ISG may become inoperative 3) vehicle may go into limp home mode, 4) inability to turn off engine, and 5) smoke from engine compartment. Involved Components : Component Name 1 : PUMP ASSY-ELECTRIC OIL Component Description : ISG Electric Oil Pump Assembly (Soul / Seltos) Component Part Number : 48110-2H100 Component Name 2 : PUMP ASSY-ELECTRIC OIL Component Description : ISG Electric Oil Pump Assembly (Sportage) Component Part Number : 46110-4G530 Supplier Identification : Component Manufacturer Name : Myunghwa Address : 55 Dusan-ro, Geumcheon-gu Seoul Foreign States 08524 Country : Korea, Republic of Chronology : See attached document titled “2023MY Soul and Sportage, 2023-2024MY Seltos Idle Stop & Go (ISG) Electric Oil Pump (EOP) Chronology”. Part 573 Safety Recall Report 23V-531 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Kia will instruct dealers to inspect the electric oil pump assembly, and if necessary, replace the electric oil pump controller with a new one. [Kia also recommends that vehicle owners park their vehicles outdoors and away from other vehicles or structures until the recall repair has been performed.] Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 10, 2022. How Remedy Component Differs from Recalled Component : The electric oil pump assembly does not have a damaged electric oil pump controller. Identify How/When Recall Condition was Corrected in Production : The electric oil pump assembly supplier, Myunghwa discontinued the use of the affected electric oil pump controller in its production as of March 17, 2023. As a result, the 2023MY Soul vehicles produced beginning on May 11, 2023, the 2023MY Sportage vehicles produced beginning on May 31, 2023 and the 2024MY Seltos vehicles produced beginning on May 30, 2023 are not equipped with an electric oil pump assembly with a potentially damaged electric oil pump controller. Recall Schedule : Description of Recall Schedule : The planned dealer notification will begin and end on September 21, 2023. The planned owner notification will begin and end on September 28, 2023. Planned Dealer Notification Date : SEP 21, 2023 – SEP 21, 2023 Planned Owner Notification Date : SEP 28, 2023 – SEP 28, 2023 * NR – Not Reported
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