August 27, 2020 NHTSA CAMPAIGN NUMBER: 20V518000
An engine compartment fire can increase the risk of injury or crash.
NHTSA Campaign Number: 20V518
Manufacturer Kia
Motors America
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 9,443
Summary
Kia Motors America (Kia) is recalling certain 2019 Stinger vehicles equipped with 3.3L T-GDI engines. While driving, an engine compartment fire may occur in the area where the Anti-lock Brake Hydraulic Electronic Control Unit (HECU) is located.
Remedy
Kia will notify owners, and dealers will install a new fuse kit in the electrical junction box, free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 30, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC196.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Kia has a Recall
IMPORTANT SAFETY RECALL
(Interim Notice)
(NHTSA Recall Number: 20v-518)
This notice applies to your vehicle: (Insert VIN)
October 26, 2020
Dear Kia Stinger Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in certain
2019 MY Kia Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines.
The defect can result in a fire in your vehicle’s engine compartment, thus increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles.
This is only an interim letter as we evaluate a remedy. The purpose of this letter is to keep you informed of Kia’s recall implementation plan. We will send you another letter when the remedy is available, and the repair will be performed at no cost to you. IN THE MEANTIME, PLEASE SEE THE “WHAT SHOULD YOU DO IN THE INTERIM” SECTION BELOW.
What Is The Problem?
An engine compartment fire may occur while driving in the area where the Hydraulic Electronic Control Unit (HECU) is located, thereby increasing the risk of injury. Illumination of various warning lights on the instrument panel may occur including the tire pressure warning light, ABS warning light, and the MIL warning light. In addition, a burning/melting odor and/or smoke from the engine compartment can occur.
What Should You Do In The Interim?
- If your vehicle displays any of the warning lights listed above, and/or if there is a burning/melting odor or smoke coming from the engine compartment, please contact Kia Roadside Assistance at 1-800-333-4542 (4Kia) to request to have your vehicle towed to the closest authorized Kia dealership.
- Park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed.
- To find your nearest dealer, visit kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
QR Code Use:
- A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
- With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
- Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
| GROUP
Safety Recall Campaign | MODEL
2018-2021MY | |
| NUMBER | DATE | |
| SC196 (Rev 2, 05/13/2021 | November 2020 | |
SAFETY RECALL CAMPAIGN | ||
| SUBJECT:
NEW MULTI-FUSE AND JUNCTION BOX COVER INSTALLATION (SC196/SC196A) | ||
NOTICE
This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
This bulletin provides the procedure to install a new multi-fuse kit in the junction box on:
- Original Scope (SC196) – certain 2019 MY Stinger vehicles equipped with the 3.3L TurboGDI engines, manufactured from June 21, 2018 through July 9, 2019, and
- Amended/Expanded Scope (SC196A) – certain 2018-2021 MY Stinger vehicles not equipped with the Smart Cruise Control (SCC), manufactured from October 11, 2017 through November 16, 2020.
The affected vehicles may exhibit numerous warnings, including illumination of the tire pressure warning light, ABS warning light, MIL warning light, a burning/melting smell and/or smoke from engine compartment in the area where the Hydraulic Electronic Control Unit (HECU) is located. It is believed that the electrical circuit within the HECU experiences a short circuit condition that results in excessive current, thereby increasing the risk of an engine compartment fire. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.
NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.
Repair Procedure:
1. Open the tail gate and remove the rear luggage cover mat and then the center tray to expose the main battery.
2. Disconnect the negative (-) battery cable and place aside ensuring that it does not contacting any metal surface.
3. Remove the junction box cover.
4. Identify the multi-fuse location.
Note: Discard the removed junction-box cover so it is no longer usable.
5. On the junction box, loosen the multi-fuse retaining nut.
Torque Specifications for nut:
16.6 – 19.5 lb.ft (22.5 – 26.5 N.m, 1.0 – 1.2 kgf.m)
6. Push the lock pin to release and remove the multi-fuse.
7. Install the new multi-fuse in the reverse order of removal.
8. Install the new junction box cover.
9. Reconnect negative battery (-) battery terminal.
10. Confirm normal vehicle operation and that no instrument cluster indicator lamps are displayed/ON.
AFFECTED VEHICLE RANGE:
| Model | Production Date Range |
| Stinger (CK) | October 11, 2017 to November 16, 2020 |
REQUIRED PART:
| Part Name | Part Number | Figure | Qty. |
| Multi-Fuse and Junction box Cover | 91KIT J5USAQQK | 1 |
WARRANTY INFORMATION:
N Code: N99 C Code: C99
| Claim Type | Causal P/N | Qty. | Repair Description | Labor Op Code | Op Time | Replacement P/N | Qty. |
| R | 91950 J5221 | 0 | (SC196/SC196A)
Junction Box HECU Re-Wire | 201121R0 | 1.0 M/H | 91KIT J525LQQK | 1 |
| (SC196/SC196A)
Multi-Fuse & Junction Box Cover Installation | 201121R1 | 0.3 M/H | 91KIT J5USAQQK |
Note: Refer to Warranty Bulletin 2020-29 for claim submission procedures.
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SC196 or SC196A when accessing the WebDCS system.
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 20v-518)
This notice applies to your vehicle: (Insert VIN)
February 25, 2021
Dear Kia Stinger Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2018-2021 MY Kia Stinger vehicles not equipped with the Smart Cruise Control (SCC) feature. The defect can result in a fire in your vehicle’s engine compartment, thus increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles.
What Is The Problem?
An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located, thereby increasing the risk of injury. Illumination of various warning lights on the instrument panel may occur including the Tire
Pressure warning light, ABS warning light, and the Malfunction Indicator Lamp (MIL). In addition, a burning/melting odor and/or smoke from the engine compartment can occur.
Kia Will Install a New Fuse Kit in the Electrical Junction Box to Prevent an Over-Current Condition in the HECU’s Electrical Circuit Board at No Cost for Parts and Labor to You.
Kia has advised its authorized Kia dealers to install a new fuse kit in the Electrical Junction Box of your vehicle to prevent an over-current condition in the HECU’s electrical circuit board at no cost to you. The estimated time required to perform necessary repairs will be approximately two (2) to three (3) hours. However, the vehicle may be needed longer; therefore, we recommend scheduling a service appointment to minimize any inconvenience. Please contact your Kia dealer for an exact estimate of how long they may need your vehicle for this repair.
What Should You Do?
- In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted.
- Park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed.
- If your vehicle displays any of the warning lights listed above, and/or if there is a burning/melting odor or smoke coming from the engine compartment, please contact Kia Roadside Assistance at 1-800-333-4542 (4Kia) to request to have your vehicle towed to the closest authorized Kia dealership.
- To find your nearest dealer, visit kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
QR Code Use:
- A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
- With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
- Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
IMPORTANT SAFETY RECALL
(Follow-Up Notice)
(NHTSA Recall Number: 20v-518)
This notice applies to your vehicle: (Insert VIN)
A REMEDY IS NOW AVAILABLE
November 30, 2020
Dear Kia Stinger Owner:
Kia has identified a defect in your vehicle which relates to motor vehicle safety
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2019 MY Kia Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines. The defect can result in a fire in your vehicle’s engine compartment, thus increasing the risk of injury. Our records indicate that you own or lease one of the potentially affected vehicles. A remedy to repair your vehicle is now available.
What Is The Problem?
An engine compartment fire may occur in the area where the Hydraulic Electronic Control Unit (HECU) is located, thereby increasing the risk of injury. Illumination of various warning lights on the instrument panel may occur including the Tire Pressure warning light, ABS warning light, and the Malfunction Indicator Lamp (MIL). In addition, a burning/melting odor and/or smoke from the engine compartment can occur.
Kia Will Install a New Fuse Kit in the Electrical Junction Box to Prevent an Over-Current Condition in the HECU’s Electrical Circuit Board at No Cost for Parts and Labor to You.
Kia has advised its authorized Kia dealers to install a new fuse kit in the Electrical Junction Box of your vehicle to prevent an over-current condition in the HECU’s electrical circuit board at no cost to you. The estimated time required to perform necessary repairs will be approximately two (2) to three (3) hours. However, the vehicle may be needed longer; therefore, we recommend scheduling a service appointment to minimize any inconvenience. Please contact your Kia dealer for an exact estimate of how long they may need your vehicle for this repair.
What Should You Do?
- In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted.
- Park your vehicle outdoors and away from other vehicles or structures until you have the recall repair performed.
- If your vehicle displays any of the warning lights listed above, and/or if there is a burning/melting odor or smoke coming from the engine compartment, please contact Kia Roadside Assistance at 1-800-333-4542 (4Kia) to request to have your vehicle towed to the closest authorized Kia dealership.
- To find your nearest dealer, visit kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410 1-800-333-4542
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
QR Code Use:
- A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
- With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
- Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
SC196 & SC196A – 2018-2021 MY KIA STINGER
ENGINE COMPARTMENT FIRE RISK
SAFETY RECALL CAMPAIGN Q & A
Updated on February 18, 2021
Q1. What type of campaign is Kia conducting?
Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in certain Kia Stinger vehicles.
Q2. What vehicles are affected by the recall?
Original Scope (SC196) – Certain 2019 MY Kia Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines, manufactured from June 21, 2018 through July 9, 2019, and Amended Scope (SC196A) – Certain 2018-2021 MY Kia Stinger vehicles not equipped with the Smart Cruise Control (SCC), manufactured from October 11, 2017 through November 16, 2020.
Q3. How many customer vehicles are affected by this recall?
Approximately 28,200 vehicles are affected by this recall.
Q4. What is the condition?
An engine compartment fire can occur while driving in the area where the Hydraulic Electronic Control Unit (HECU) is located, thus increasing the risk of injury.
Q5. Can you describe the recall campaign and fix?
Kia will instruct its dealers to install a new fuse kit in the Electrical Junction Box to prevent an over-current condition in the HECU’s Electrical Circuit Board.
Q6. How will owners of the affected vehicles be notified?
Kia already sent a letter notifying owners of the affected vehicles in the original scope in November 2020. Kia will send a letter notifying owners of the affected vehicles in the expanded scope by first-class mail on February 25, 2021.
Q7. What should vehicle owners do when they receive the notification?
Upon receipt of the notification letter, owners are to contact their authorized Kia dealer to arrange for the repair to be performed.
Vehicle owners are asked to park their vehicle outdoors and away from other vehicles or structures until the recall repair has been performed.
Q8. How was the issue discovered?
Through the regular monitoring of field information.
Q9. Will this cost vehicle owners any money?
No. The remedy will not cost the vehicle owner any money.
Q10. What about customers who may have already paid to have this issue resolved?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section (Contact Kia) of www.kia.com OR mail your documentation with the completed Request for Reimbursement Form included with this letter directly to Kia for review and consideration at the following address:
Consumer Assistance Center
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Q11. Are there any restrictions on an owner’s eligibility?
No.
Q12. If a customer has an immediate question, where can they get further information?
The customer can contact their local Kia dealership or call Kia’s Consumer Assistance Center at 1-800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Standard Time, or via the internet @ www.kia.com (Owner’s Section).
2018-2021MY Stinger Engine Compartment Fire Chronology (Amended)
Basis of Safety Defect Determination 573.6(c)(6)
August 2019
Kia Motors America, Inc. (KMA) receives engine compartment fire complaint for 2019 Kia Stinger on August 12, 2019. KMA inspects vehicle with NHTSA on August 29, 2019 and identifies origin of fire in right rear engine compartment; component of origin and cause, could not be determined.
September 2019
KMA begins process for transporting subject Stinger to KMA for further evaluation. KMA receives complaint of engine compartment fire involving a second 2019 Stinger on September 27, 2019. KMA begins process for transporting vehicle to KMA for further evaluation.
December 2019
KMA, NHTSA and Kia Motors Corporation (KMC) conduct 2nd inspection of 2019 Stinger. Origin of fire identified in area of engine room and relay box, HECU and battery cable pass-through in the fender. Cause could not be determined. KMA and KMC subsequently inspect 2nd incident Stinger vehicle. Origin fire identified in area of engine room and relay box, HECU and battery cable pass-through in the fender. Cause could not be determined. KMA continues to monitor.
May 2020
KMA notified of two fire incidents involving the 2019 Stinger KMA begins process of repurchasing vehicles and transport to KMA for further evaluation.
June 2020
KMA receives two (2) engine compartment fire complaints for 2019 Stinger. KMA reviews photos for both vehicles and finds burn damage in area of engine room fuse and relay box and HECU. KMA begins process for recovering parts/vehicle for further evaluation.
July 16—August 21, 2020
KMA inspects both Stinger vehicles and finds burn damage in area of HECU, but cause could not be determined. Further X-ray analysis of HECU and connector conducted. Damage to the printed circuit board identified. KMA informs KMC of inspection results on July 29, 2020. KMA collects additional HECU and connector from previously inspected vehicle for further evaluation.
KMC evaluates incidents and confirms that all the fires occurred in 2019 Stinger vehicles equipped with 3.3L T-GDI engines, Electronic Parking Brake and no Smart Cruise Control.
August 25, 2020
Although cause unknown and as a precautionary measure, KMC decides to conduct a recall of all 2019MY Kia Stinger vehicles equipped with 3.3L T-GDI engines even though all the fire incidents occurred in vehicles equipped with 3.3L T-GDI engines, Electronic Parking Brake (EPB) and no Smart Cruise Control (SCC). Six (6) fire related customer complaints. No known crashes or injuries related to this condition.
December 22, 2020
KMC advises Kia Motors North America (KMNA) that Hyundai is expanding its recall to include the 2016-2021MY Tucson globally which is equipped with the same HECU as the Kia Stinger.
December 23, 2020
As a precautionary measure, KMNA decides to expand the scope of the current recall to include the 2018-2021MY Stinger not equipped with Smart Cruise Control based on information provided by KMC regarding Hyundai’s recall. No known reported fires, crashes or injuries related to this condition for the expanded scope of Stinger vehicles.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| KIA | STINGER | 2019 |
27 Associated Documents
Manufacturer Notices(to Dealers,etc)- SC196A – Dealer Principal Memo
Manufacturer Notices(to Dealers,etc)- SC196A – Dealer Parts and Service Manager Memo
Miscellaneous Document – SC196A – Q & A
RMISC-20V518-5733.pdf 122.856KB
Manufacturer Notices(to Dealers,etc)- SC196 – Dealer Principal Memo
Manufacturer Notices(to Dealers,etc)- SC196 – Dealer Parts and Service Manager Memo
Remedy Instructions and TSB
RCRIT-20V518-1065.pdf 567.015KB
Remedy Instructions and TSB
RCRIT-20V518-9011.pdf 1673.207KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V518-7563.pdf 188.366KB
Recall 573 Report – Amendment 3
RCLRPT-20V518-8110.PDF 214.32KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-20V518-3921.pdf 186.87KB
Manufacturer Notices(to Dealers,etc)- SC196 – Dealer Parts and Service Manager Memo Follow-Up
Miscellaneous Document – SC196 – 2019 MY KIA STINGER ENGINE COMPARTMENT FIRE RISK SAFETY RECALL CAMPAIGN FOLLOW-UP Q & A
RMISC-20V518-1822.pdf 68.603KB
Manufacturer Notices(to Dealers,etc)- SC196 – Dealer Principal Memo Follow-Up
Miscellaneous Document – REQUEST FOR REIMBURSEMENT FORM SC196 – 2019 MY STINGER ENGINE COMPARTMENT FIRE RISK SAFETY RECALL CAMPAIGN
RMISC-20V518-3357.pdf 99.005KB
Amended Chronology
RMISC-20V518-5626.pdf 85.104KB
ISSUED Owner Notification Letter(Part 577)- Expanded Population
RCONL-20V518-5862.pdf 123.437KB
Recall 573 Report – Amendment 2
RCLRPT-20V518-4450.PDF 214.108KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V518-2495.PDF 211.135KB
Recall 573 Report – Amendment 1
RCLRPT-20V518-8146.PDF 213.686KB
Miscellaneous Document – SC196 – 2019 MY KIA STINGER ENGINE COMPARTMENT FIRE RISK SAFETY RECALL CAMPAIGN Q & A
RMISC-20V518-2112.pdf 110.389KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V518-3791.PDF 211.237KB
Remedy Instructions and TSB
RCRIT-20V518-4830.pdf 1791.696KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V518-5841.PDF 211.236KB
Defect Notice 573 Report
RCLRPT-20V518-1403.PDF 212.734KB
Chronology
RMISC-20V518-9947.pdf 71.806KB
Recall Acknowledgement
RCAK-20V518-6959.pdf 246.048KB
Recall Quarterly Report #3, 2021-2
RCLQRT-20V518-4239.PDF 211.332KB
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- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- MAINTAIN PEAK PERFORMANCE AND SAFETY ON THE ROAD - Easily find and fix the problem with your vehicle using the INNOVA 5610 bidirectional scan tool. This OBD2 scanner diagnostic tool provides real-time solutions to troubleshoot issues. Access OBD2 and OEM live data with ease, making it an essential car scanner diagnostic tool. Perfect for those seeking reliable car diagnostic scanner and code readers & scan tools for vehicles.
- PRO-LEVEL FUNCTIONALITIES - Use the INNOVA 5610’s Enhanced Data Stream to view live data for advanced systems like ABS, SRS, transmission, and engine. The Special Reset Function lets you use dealership-level re-learn procedures. This car diagnostic scanner is ideal for those needing a bidirectional scan tool or mechanic tools automotive for professional repairs. Compatible with select vehicle makes and models; not universal.
- COMMAND WITH BIDIRECTIONAL CONTROLS - The INNOVA 5610 bidirectional scan tool sends commands to test functions such as fuel pump on/off or retracting the electronic parking brake. With this car scanner diagnostic for all cars, you can operate like a pro. Ideal for those seeking a car code reader and reset tool or advanced fixd car diagnostic tool capabilities. Compatible with select vehicle makes and models; not universal.
- EASY TO USE - The INNOVA 5610 OBD2 scanner diagnostic tool supports English, Spanish, and French. Easily use this scanner for car on most 1996 - 2023 (2024 coming soon) OBD2 vehicles to verify repairs. Designed for ease of operation, it’s a dependable code reader for cars and trucks and check engine code reader. To confirm vehicle coverage, please utilize Innova's Coverage Checker.
- BUY AND DRIVE WITH CONFIDENCE - Backed by ASE-Certified support, this car scanner pairs with the RepairSolutions2 app, trusted by 4M users, for wireless OBD scanner functionality. With free updates and no subscription fees, this durable car computer diagnostic reader ensures you’re prepared for any repair. A must-have diagnostic scanner for vehicles.
- 【Full Systems Automotive Diagnostic】 More than checking engine, ABS and SRS, OBDMATE OM970 obd2 scanner performs comprehensive diagnostics on all electric modules. It quickly scans and clears fault codes, turns off warning lights, reads live data, and features Auto-VIN technology.
- 【Live Datastream&4-in-1 Graph】 Easily view live sensor data such as RPM, fuel trims, ATF temperature, wheel speed sensor, battery voltage and so on. OM970 scan tool also supports 4-in-1 trend graphing. Spend just 3 minutes to check – and you'll know exactly what's going wrong, helping you avoid hundreds in dealership diagnostic fees.
- 【One-Click I/M Readiness&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether your vehicle's emissions-related systems are operating properly. Help you get smog-check ready quickly. OM970 obd2 diagnostic tool supports all essential OBD2 functions you need. Plus, it features battery voltage test and DLC 16-PIN test.
- 【Straightforward Menus with Easy Navigation】 All functions are easy to understand without obscure decriptions. 3.5" Large screen delivers clear readings while keeping one-hand operation. The car diagnostic tool comes with a silicone protective case and a hard-shell carrying case, ensuring long-lived durability and drop resistance.
- 【Budget-Friendly, No Subscriptions, Free Software Updates】 Plug and play: no bluetooth pairing, monthly fees, Wi-Fi connection, or any other troublesome initial settings. OM970 obd2 scanner works out of the box with the latest software. Lifetime free upgrade.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Wide Vehicle Coverage] ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide. Supports cutting-edge CAN FD protocols, making it compatible with modern vehicles including 2020+ GM & Chrysler. It supports FCA AutoAuth (official Secure Gateway access) to stay up to date with newer models from Chrysler, Jeep, Fiat, and others. Plus, it's fully compatible with Android 11 for smoother use.
- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
SEOCONTENT-START***************************************************************************************************************
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FOLLOW-UP NOTICE
November 24, 2020
This is a follow-up to the notice sent to you on October 20, 2020.
The purpose of this communication is to inform you that a remedy is now available for this campaign.
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety
Recall Campaign. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in certain
2019 MY Kia Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines. An
engine compartment fire may occur while driving in the area where the Hydraulic Electronic Control Unit (HECU)
is located, thus increasing the risk of injury.
Your Service Manager was sent a copy of the follow-up owner notification letter and a Q&A guide for recall
questions both of which describe the issue and information on how to access the list of affected vehicles.
Kia will mail follow-up notices to the affected vehicle owners on November 30, 2020.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by
this notification under a sale or lease until the defect is remedied.
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign
to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the
Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and
documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under
that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information.
Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall
campaign, and for no other purpose.
Your prompt attention in completing this recall campaign is appreciated. If you have any questions, please contact
your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
SC196
Attention: All Dealer Principals
*******************************************************************************************************
SC196A
AMENDED NOTICE
February 18, 2021
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is expanding an on-going Safety Recall Campaign for which you previously received notice. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in:
• Original Scope – Certain 2019 MY Kia Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines, manufactured from June 21, 2018 through July 9, 2019, and
• Amended Scope – Certain 2018-2021 MY Kia Stinger vehicles not equipped with the Smart Cruise Control (SCC), manufactured from October 11, 2017 through November 16, 2020.
An engine compartment fire may occur while driving in the area where the Hydraulic Electronic Control Unit (HECU) is located, thus increasing the risk of injury. Dealers are to install a new fuse kit, which contains two (2) new fuses of 25A instead of 40A, in the electrical junction box to prevent an over-current condition in HECU’s electrical circuit board.
PARTS INFORMATION: A valid VIN will be required for order entry.
The updated Technical Service Bulletin (TSB) that provides Vehicle Repair Procedures, Affected VIN Production Range, and Warranty Claim Information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com on February 18, 2021.
Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Any vehicle owners who have already paid for related repairs can submit a request for reimbursement online via the Owner’s section of www.kia.com.
Kia will mail a notice to the expanded scope of affected vehicle owners on February 25, 2021.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g. flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely,
Kia Service Department
Enclosures
Attention:
All Kia Parts & Service Managers
*************************************************************************************************************
SC196A
AMENDED NOTICE
February 18, 2021
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is expanding an on-going Safety Recall Campaign for which you previously received notice. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in:
• Original Scope – Certain 2019 MY Kia Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines, manufactured from June 21, 2018 through July 9, 2019, and
• Amended Scope – Certain 2018-2021 MY Kia Stinger vehicles not equipped with the Smart Cruise Control (SCC), manufactured from October 11, 2017 through November 16, 2020.
An engine compartment fire may occur while driving in the area where the Hydraulic Electronic Control Unit (HECU) is located, thus increasing the risk of injury.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles.
Kia will mail a notice to the expanded scope of affected vehicle owners on February 25, 2021.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall campaign is appreciated. If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department Enclosures
Attention:
All Dealer Principals
*****************************************************************************************************************
October 20, 2020
INTERIM NOTICE
This is an INTERIM notice as Kia is currently working on the remedy.
The purpose of this communication is to keep you informed of Kia’s recall implementation plan.
We will send you another notice as soon as the remedy becomes available.
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2019 MY Kia Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines. An engine compartment fire may occur while driving in the area where the Hydraulic Electronic Control Unit (HECU) is located, thus increasing the risk of injury.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles.
Kia will mail interim notices to the affected vehicle owners beginning on October 26, 2020. A follow-up notice will be mailed once the remedy becomes available.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall campaign is appreciated. If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department Enclosures
SC196
Attention: All Dealer Principals
***************************************************************************************************************
FOLLOW-UP NOTICE
November 24, 2020
This is a follow-up to the notice sent to you on October 20, 2020.
The purpose of this communication is to inform you that a remedy is now available for this campaign.
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall
Campaign. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2019 MY Kia
Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines. An engine compartment
fire may occur while driving in the area where the Hydraulic Electronic Control Unit (HECU) is located, thus increasing
the risk of injury. Dealers are to install a new fuse kit, which contains two (2) new fuses of 25A instead of 40A, in
the electrical junction box to prevent an over-current condition in HECU’s electrical circuit board.
PARTS INFORMATION: Fuse Kit supply will be limited due to the scope of the campaign. A valid VIN will be
required for order entry.
The Technical Service Bulletin (TSB) that provides Vehicle Repair Procedures, Affected VIN Production Range, and
Warranty Claim Information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com
on November 24, 2020.
Enclosed you will find a copy of the follow-up owner notification letter and a Q&A Guide for recall questions, both
of which describe the issue. Any vehicle owners who have already paid for related repairs can submit a request
for reimbursement online via the Owner’s section of www.kia.com.
Kia will mail follow-up notices to the affected vehicle owners on November 30, 2020.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to
ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This
Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g.
flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered
by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the
Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and
documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work
under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim
information. Kia dealers may use such owner information for the sole purpose of conducting and performing this
safety recall campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely,
Kia Service Department
Enclosures
SC196
Attention: All Kia Parts & Service Managers
*****************************************************************************************************************
October 20, 2020
INTERIM NOTICE
This is an INTERIM notice as Kia is currently working on the remedy.
The purpose of this communication is to keep you informed of Kia’s recall implementation plan.
We will send you another notice as soon as the remedy becomes available.
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign. Kia Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2019 MY Kia Stinger vehicles equipped with the 3.3-liter Gasoline Direct Injection (GDI) Turbo engines. An engine compartment fire may occur while driving in the area where the Hydraulic Electronic Control Unit (HECU) is located, thus increasing the risk of injury.
The Technical Service Bulletin (TSB) that provides Vehicle Repair Procedures, Affected VIN Production Range, and Warranty Claim Information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com once the remedy is available.
Enclosed you will find a copy of the interim owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that once the remedy becomes available, any vehicle owners who have already paid for related repairs can submit a request for reimbursement online via the Owner’s section of www.kia.com.
Kia will mail interim notices to the affected vehicle owners beginning on October 26, 2020. A follow-up notice will be mailed once the remedy becomes available.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g. flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely,
Kia Service Department
Enclosures
SC196
Attention: All Kia Parts & Service Managers
SEOCONTENT-END
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