SC225 – Rear Power Windows – 2020 Kia Cadenza

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A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. GROUP MODEL FMVSS Noncompliance Recall Campaign 2020MY Cadenza (YG) w/Technology Trim NUMBER DATE SC225 March 2022 FMVSS NONCOMPLIANCE RECALL CAMPAIGN REAR POWER WINDOW OPERATION LOGIC IMPROVEMENT (SC225) This bulletin provides the procedure to update the software logic for the rear power window operation in the Driver Door Module (DDM) system on certain 2020MY Cadenza (YG) vehicles, produced from April 1, 2020 through October 15, 2020, equipped with the “Technology” Trim Package. The logic that deactivates rear power window operation after the ignition is turned ‘OFF’ and a front door is opened was not applied to the subject vehicles. As a result, the rear power windows can be operated by the driver’s power window main switch even after the ignition has been turned ’OFF’ and a front door is opened. Due to this condition, the subject vehicles do not comply with the operating requirements of Federal Motor Vehicle Safety Standard (FMVSS) 118, “Power-Operated Window Systems”. The ability to operate the rear power windows after the ignition switch is turned ‘OFF’ and a front door is opened increases the risk of injury due to accidental or unintentional operation. Follow the procedure outlined in this publication to apply the improved logic to the ‘DDM’ system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 2 of this bulletin. Before conducting the procedure, verify the vehicle is included in the list of affected VINs. SUBJECT: To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.  NOTICE There is no charge to the vehicle owner for this repair. Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.  NOTICE REAR POWER WINDOW OPERATION LOGIC IMPROVEMENT (SC225) Page 2 of 7 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC225 Cadenza (YG) March 2022 SUBJECT: ECU Upgrade Procedure: To correct this condition, the ECU should be reprogrammed using the KDS download, as described in this bulletin. ROM ID INFORMATION TABLE: Upgrade Event #600 Model System ECU P/No. Software Version Previous New YG w/Technology Trim Package DDM (Driver Door Module) 93570 F6050 93570 F6070 93570 F6080 93570 F6150 93570 F6170 93570 F6180 1.00 1.01 To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle’s ECM ROM ID and reference the Information Table as necessary. Upgrade Event Name 600. YG PE DDM UPGRADE FOR REAR WINDOW OPERATION  •Confirm a Confirm a fully charged battery fully charged battery (12.3 volts or higher is necessary) is used (12.3 volts or higher is necessary) is used oror utilize a fully utilize a fully charged jump starter box connected to the battery. charged jump starter box connected to the battery.  •Ensure the KDS is sufficiently charged at 60% or higher prior to reflash. Ensure the KDS is sufficiently charged at 60% or higher prior to reflash.  •All ECU upgrades must be performed with the ignition set to the ‘ONAll ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise ’ position unless otherwise stated. stated.  •Damaged VCI II units should Damaged VCI II units should not not be used and promptly replaced.be used and promptly replaced.  •Be careful not to disconnect the VCI Be careful not to disconnect the VCI–II connected to the vehicle during the ECU upgrade II connected to the vehicle during the ECU upgrade procedure. procedure.  •DO NOT start the engine during ECU upgrade.DO NOT start the engine during ECU upgrade.  •DO NOT turn th DO NOT turn the ignition key ‘OFF’ e ignition key ‘OFF’ oror interrupt the power supply during ECU upgrade. interrupt the power supply during ECU upgrade.  •When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine. starting the engine.  •ONLY use approved ECU upgrade software designated for the correct application. ONLY use approved ECU upgrade software designated for the correct application.   NOTICENOTICE It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to reference the parts label affixed to the ECU. the ECU.   IMPORTANTIMPORTANT Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow applicable model is equipped with an immobilizer security system. Failure to follow proper proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback. with this repair may be subject to chargeback.   Page 3 of 7 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC225 Cadenza (YG) March 2022 REAR POWER WINDOW OPERATION SUBJECT: LOGIC IMPROVEMENT (SC225) Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel. With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen. Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature. Select ‘ECU Upgrade’. Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged. Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.   NOTICENOTICE The ECU upgrade function on KDS The ECU upgrade function on KDS operates wirelessly. It is not necessary operates wirelessly. It is not necessary to perform the upgrade via USB cable.to perform the upgrade via USB cable.   NOTICENOTICE A B C REAR POWER WINDOW OPERATION LOGIC IMPROVEMENT (SC225) Page 4 of 7 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC225 Cadenza (YG) March 2022 SUBJECT: The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #600. Select Auto Mode. Select the DDM (D) system under the System selection menu. Confirm that the latest update is available. Select Upgrade Event #600 and select Upgrade to continue. The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU. KDS screenshot shown above is for demonstration purposes only. Events shown in screenshot are not applicable to this bulletin. The vehicle must be identified in The vehicle must be identified in Vehicle Selection to download an Vehicle Selection to download an Event for that vehicle. Event for that vehicle.   NOTICENOTICE Do NOT attempt to perform a Manual Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode Mode upgrade UNLESS Auto Mode fails. Always follow the instructions fails. Always follow the instructions given on the KDS given on the KDS in either Auto or in either Auto or Manual mode. Manual mode. CAUTIONCAUTION Do not touch the system buttons (like Do not touch the system buttons (like ‘Back’, ‘‘Back’, ‘Home’, ‘etc.’) while Home’, ‘etc.’) while performing ECU Upgrade. performing ECU Upgrade. CAUTIONCAUTION E F D Page 5 of 7 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC225 Cadenza (YG) March 2022 REAR POWER WINDOW OPERATION SUBJECT: LOGIC IMPROVEMENT (SC225) If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the procedure from step 4. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue. Once the upgrade is complete, select ‘OK’ to finalize the procedure. When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. Start the engine to confirm normal operation of the vehicle. If an error notice continues to appear If an error notice continues to appear or if the upgrade cannot be or if the upgrade cannot be performed, DO NOT disconnect the performed, DO NOT disconnect the KDS/VCIKDS/VCI–II. Contact GIT America Help II. Contact GIT America Help Desk at (888) 542Desk at (888) 542–4371 or Techline.4371 or Techline.   NOTICENOTICE REAR POWER WINDOW OPERATION LOGIC IMPROVEMENT (SC225) Page 6 of 7 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC225 Cadenza (YG) March 2022 SUBJECT: Manual Upgrade Procedure: Manual Mode ECU Upgrade Passwords Menu Password YG PE DDM : 93570-F6050/070/080/150/170/180 0180 Within the ECU Upgrade screen displayed, select Manual Mode. Select the DDM system under the System selection menu. Select Upgrade Event #600 and select Upgrade to continue. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 2, and select OK. Enter the appropriate password from the Manual Mode password table above and select OK. The upgrade will begin and the progress of the upgrade will appear on the bar graph. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK. Once the upgrade is complete, select OK to finalize the procedure. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. Start the engine to confirm proper operation of the vehicle. The The manual upgrade should ONLY be performed if the automatic upgrade fails manual upgrade should ONLY be performed if the automatic upgrade fails.. If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the ‘ON’ position to reset the control unit BEFORE performing manual upgrade. the ‘ON’ position to reset the control unit BEFORE performing manual upgrade. See tab See table below for ‘Manual Mode’ passwords.le below for ‘Manual Mode’ passwords.   NOTICENOTICE Page 7 of 7 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SC225 Cadenza (YG) March 2022 REAR POWER WINDOW OPERATION SUBJECT: LOGIC IMPROVEMENT (SC225) AFFECTED VEHICLE RANGE: Model Production Date Range Cadenza (YG) April 1, 2020 to October 15, 2020 REQUIRED TOOL: Tool Name Figure Comments KDS Kia Diagnostic System WARRANTY INFORMATION: N Code: N99 C Code: C99 Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. R 82471 F6010 0 (SC225) DDM Software Upgrade 221020R0 0.3 M/H N/A 0 VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SSCC225225 when accessing the WebDCS system. when accessing the WebDCS system.   NOTICENOTICE

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Kia America, Inc. Corporate Headquarters 111 Peters Canyon Road, Irvine, CA 92606-1790 USA IMPORTANT NONCOMPLIANCE RECALL (NHTSA Recall Number: 22V022) This notice applies to your vehicle: (Insert VIN) March 8, 2022 Dear Kia Cadenza Owner: Kia has identified a defect in your vehicle which relates to a noncompliance with a Federal Motor Vehicle Safety Standard (FMVSS). This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia America, Inc. has decided certain 2020 MY Cadenza vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 118, “Power-Operated Window Systems”. The defect can result in the ability to operate the rear power windows after the ignition has been turned off and a front door is opened. The ability to operate the rear power windows after the ignition switch is turned off and a front door is opened increases the risk of injury due to unintentional operation. Our records indicate that you own or lease one of the potentially affected vehicles. What Is the Problem? The logic that deactivates rear power window operation after the ignition switch is turned off and a front door is opened was not applied to your vehicle. As a result, the rear power windows can be operated by the driver’s power window main switch even after the ignition has been turned off and a front door is opened. The ability to operate the rear power windows after the ignition switch is turned off and a front door is opened increases the risk of injury due to unintentional operation. Kia Will Install Rear Power Windows Operation Restriction Software At No Cost To You. Kia will install rear power windows operation restriction software to the Driver Door Module of your vehicle. The installation of the software to the Driver Door Module will restrict the operation of the rear power windows via the driver’s power window main switch after the ignition switch is turned off and a front door is opened. This software will be installed at Kia’s expense at no cost to you. What Should You Do? • In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to install this software will be approximately one (1) hour, depending on your dealer’s schedule. We recommend that you contact your authorized Kia dealer to schedule a service appointment by phone of online to minimize inconvenience. • To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use): SC225 What If You Have Already Paid To Have This Situation Corrected? If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration: Consumer Assistance Center Kia America, Inc. P.O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim. Have You Changed Your Address Or Sold Your Kia? If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above. What If You Are A Vehicle Lessor? What If You Have Other Questions? If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you. Sincerely, Consumer Affairs Department Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. QR Code Use: • A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos. • With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace. • Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions. REQUEST FOR REIMBURSEMENT FORM SC225 –2020 MY CADENZA VEHICLES REAR POWER WINDOWS NONCOMPLIANCE RECALL CAMPAIGN If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com (MyKia>Contact Us or directly at this link: https://ksupport.kiausa.com/ConsumerAffairs). If you do not have access to a computer or prefer to submit your request by mail, please complete this Request for Reimbursement and mail it to the following address for review and consideration, along with backup documentation: Consumer Assistance Center Kia America, Inc. P. O. Box 52410 Irvine, CA 92619-2410 1-800-333-4542 Please allow at least sixty (60) days for review and response. Customer First Name: Customer Last Name: Attach the following: o Repair Order showing: o Name & address of person paying for the repair o Vehicle Identification Number (VIN) of vehicle repaired o Description of the problem repaired  Date of repair, mileage at the time of repair and total cost of claimed repair expense o Evidence of Payment of Repair showing: o Date of Payment o Amount Paid (e.g., copies of cancelled check or credit card receipt) I certify that the documents attached to this Request for Reimbursement are true and accurate and should be used as the basis for a reimbursement to me under this campaign. CLAIMANT’S SIGNATURE: ____________________________________________ _________________________________________ Signature Print Name Customer Address: Customer City: State: Zip: Phone #: ( ) – Email: Vehicle Identification Number: Mileage at Time of Repair: Date of Repair: / / Amount of Reimbursement Requested $

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SC225 March 2, 2022 ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Noncompliance Recall Campaign on certain 2020 MY Cadenza vehicles manufactured from April 1, 2020 through October 15, 2020. The logic that deactivates rear power window operation after the ignition switch is turned off and a front door is opened was not applied to these vehicles. As a result, the rear power windows can be operated by the driver’s power window main switch even after the ignition has been turned off and a front door is opened. Due to this condition, the subject vehicles fail to conform to Federal Motor Vehicle Standard (FMVSS) No. 118, “Power-Operated Window Systems.” The ability to operate the rear power windows after the ignition switch is turned off and a front door is opened increases the risk of injury due to unintentional operation. Kia will install rear power windows operation restriction software to the vehicle’s Driver Door Module. The installation of the software to the Driver Door Module will restrict the operation of the rear power windows via the driver’s power window main switch after the ignition switch is turned off and a front door is opened. The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com. Enclosed you will find a copy of the owner notification letter and a Q&A Guide for recall questions, both of which describe the issue. Note that any vehicle owner who has already paid for related repairs can submit a request for reimbursement online via the Owner’s Section of www.kia.com. Kia will mail notices to the affected vehicle owners on March 8, 2022. Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their vehicles. This Noncompliance Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g., flexible service appointment process, car wash and vacuum and timely service). NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this noncompliance recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts and Service Manager. Sincerely, Kia Service Department

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SC225 March 2, 2022 ATTENTION: ALL DEALER PRINCIPALS Kia America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Noncompliance Recall Campaign on certain 2020 MY Cadenza vehicles manufactured from April 1, 2020 through October 15, 2020. The logic that deactivates rear power window operation after the ignition switch is turned off and a front door is opened was not applied to these vehicles. As a result, the rear power windows can be operated by the driver’s power window main switch even after the ignition has been turned off and a front door is opened. Due to this condition, the subject vehicles fail to conform to Federal Motor Vehicle Standard (FMVSS) No. 118, “Power-Operated Window Systems.” The ability to operate the rear power windows after the ignition switch is turned off and a front door is opened increases the risk of injury due to unintentional operation. Kia will install rear power windows operation restriction software to the vehicle’s Driver Door Module. The installation of the software to the Driver Door Module will restrict the operation of the rear power windows via the driver’s power window main switch after the ignition switch is turned off and a front door is opened. Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected vehicles. Kia will start mailing notices to the affected vehicle owners on March 8, 2022 What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this noncompliance recall campaign, and for no other purpose. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department Enclosures

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-022 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kia Motors America Submission Date : JAN 21, 2022 NHTSA Recall No. : 22V-022 Manufacturer Recall No. : SC225 Manufacturer Information : Manufacturer Name : Kia Motors America Address : 111 Peters Canyon Road Irvine CA 92606 Company phone : 800-333-4542 Population : Number of potentially involved : 451 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 Kia Cadenza Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : Certain 2020MY Cadenza vehicles with the Technology trim package manufactured from April 1, 2020 through October 15, 2020. The recall population was determined by a review of vehicle production records. The vehicles subject to this recall were not produced in VIN order. Customers seeking information about their specific vehicle will be referred to Kia’s Consumer Assistance Center or their Kia dealer. Production Dates : APR 01, 2020 – OCT 15, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The logic that deactivates rear power window operation after the ignition switch is turned off and a front door is opened was not applied to the subject vehicles. As a result, the rear power windows can be operated by the driver’s power window main switch even after the ignition has been turned off and a front door is opened. Due to this condition, the subject vehicles do not comply with the operating requirements of Federal Motor Vehicle Safety Standard 118, §S4(e). FMVSS 1 : 118 – Power-operated window systems FMVSS 2 : NR Description of the Safety Risk : The ability to operate the rear power windows after the ignition switch is Part 573 Safety Recall Report 22V-022 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : turned off and a front door is opened increases the risk of injury due to accidental operation. Description of the Cause : No rear window operation restriction logic. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : JUNCTION BOX ASSY-I/PNL Component Description : Instrument Panel Junction Box Assembly Component Part Number : 91950-F6230 Supplier Identification : Component Manufacturer Name : Yura Corporation Address : 308, Panygo-ro, Bundang-gu Seongnam-si Foreign States 13494 Country : Korea, Republic of Chronology : See attached document titled “2020MY Cadenza Rear Power Windows Chronology” Part 573 Safety Recall Report 22V-022 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer to have the rear power windows operation restriction software installed to the Driver Door Module. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 11, 2020. How Remedy Component Differs from Recalled Component : The installation of the software to the Driver Door Module will restrict the operation of the rear power windows via the driver’s power window main switch after the ignition switch is turned off and a front door is opened. Identify How/When Recall Condition was Corrected in Production : After October 15, 2020 (end of production), the Cadenza model was no longer produced for the U.S. market. Recall Schedule : Description of Recall Schedule : The Dealer Notification is planned to begin on March 2 2022 and end on March 2 2022. The Owner Notification is planned for March 8, 2022 and end on March 8, 2022. Planned Dealer Notification Date : MAR 02, 2022 – MAR 02, 2022 Planned Owner Notification Date : MAR 08, 2022 – MAR 08, 2022 * NR – Not Reported

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