Rear View Camera Diagnosis/Replacement – 2012-2015 Kia Sorento Optima Forte Sportage Cadenza Rio Soul

2014-077

 

SUBJECT:

REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT

 

This bulletin provides information to diagnose and/or replace the rear view camera of some KiaeBay logo vehicles (see table on Pg. 6 for specific models and production dates) which may exhibit inadequate image quality from the rear view camera. Possible concerns include:

 

  • Blurry image quality
  • Foreign material intrusion (i.e. water, dust, etc.)
  • Intermittent operation from the rear view camera
  • Missing on-screen parking guidelines/black or blank AVN screen when in reverse

Diagnose the concerns above using the information in this bulletin and, if necessary, replace the rear view camera with an improved part by following the applicable service procedure on KGIS.

rear view camera

 

Diagnostic Flowchart:

 

Camera Lens Inspection:

  1. Inspect the rear view camera lens for signs of damage due to impact from foreign object. If damage consistent with an impact is found, no further diagnosis is required.

NOTICE* Lens damage due to impact is not considered a warrantable repair.

damage due to impact from foreign object

 

Water Intrusion:

  1. Check for blurry image quality on the AVN screen.
  2. Inspect the rear view camera lens for signs of condensation forming on the inner surface of the lens and/or possible discoloration or water stains.
  3. rear camera module by referring to the applicable service procedure on KGIS.
Water Intrusion

 

Intermittent Operation:

  1. For customer complaints related to intermittent operation from the rear view camera, perform the following checks:
    • Confirm the parking guidelines are displayed on the AVN screen. If the guidelines are present and the vehicle owner resides in an area with high humidity, snow or rain, replace the rear view camera with an improved part.

NOTICE* For concerns related to intermittent operation, always try to duplicate the customer concern, prior to replacing the rear view camera.

Intermittent Operation

 

Missing Parking Guide Lines/Black or Blank AVN Screen:

  1. If the AVN screen is missing the Parking Guide Lines or displays a black or blank screen, check the AVN system for proper operation:

NOTICE* Missing parking guide lines or a black/blank AVN screen are conditions indicative of an AVN system malfunction, or harness issue related to that system, and not a rear view camera module concern.

  1. If the AVN system is functioning properly, perform the following checks:
    • Check the rear view camera wiring harness for pinched or damaged wires.
    • Place the transmission in reverse and confirm the AVN screen switches to rear view mode. If not, check for 12V signal at head unit.
    • If no 12V signal is found at head unit, check the transmission range switch circuit.
Missing Parking Guide Lines/Black or Blank AVN Screen

 

ModelPart NamePart Number
Sorento (XMa)Rear View Camera

 

95760-2P202FFF
Sorento (XMa) F/L95760-2P600FFF
Optima (TF, QF & TF HEV)95760-2T002FFF
Forte (YD) 5 Dr.95760-A7700FFF
Forte (YD) 4 Dr.95760-A7000FFF
Sportage (SL)

 

95750-3W101FFF

95750-3W121FFF

Cadenza (VG)95760-E8000FFF
Rio (UB) 5DR95760-1W310FFF
Rio (UB) 4DR95760-1W510ABTFF

95760-1W510BEGFF

95760-1W510BLAFF

95760-1W510DBSFF

95760-1W510DYSFF

95760-1W510EU2FF

95760-1W510FDPFF

95760-1W5103DFFF

95760-1W510FBDFF

95760-1W510UDFFF

Soul (AM)95760-2K1001DFF

95760-2K1001EFF

95760-2K1003DFF

95760-2K1009HFF

95760-2K100A1FF

95760-2K100BD5FF

95760-2K100DT9FF

95760-2K100I2FF

95760-2K100I7FF

95760-2K100IMFF

95760-2K1011EFF

95760-2K1013DFF

95760-2K1019HFF

95760-2K101A1FF

95760-2K101I2FF

95760-2K101I7FF

95760-2K101IMFF

95760-2K1011DFF

 

AFFECTED VEHICLE PRODUCTION RANGE:

Model/Model Year*Production Date Range
Sorento (XMa)October 03, 2011 ~ January 31, 2013
Sorento (XMa) (F/L)December 17, 2012 ~ July 23, 2014
Optima (TF)April 03, 2011 ~ August 23, 2013
Optima (QF)August 09, 2011 ~ September 27, 2013
Optima (TF HEV)August 09, 2011 ~ December 12, 2013
Forte (YD) 5DROctober 14, 2013 ~ June 15, 2015
Forte (YD) 4DRFebruary 18, 2013 ~ May 21, 2015
Sportage (SL)December 1, 2011 ~ April 21, 2015
Cadenza (VG) February 1, 2013 ~ January 23, 2015
Rio (UB) 5DRAugust 16, 2011 ~ May 7, 2015
Rio (UB) 4DRNovember 1, 2011 ~ May 7, 2015
Soul (AM)June 16, 2011 ~ September 30, 2013

 

*NOTE: Do not use this repair procedure on vehicles outside the specific production date ranges.

 


 

 


 

Bestseller No. 1
95760-2T101 Backup Camera for 2011-2013 Kia Optima, 170° Wide Angle
  • ✔Compatible with: For 2011-2013 KiaeBay logo Optima. Please check the second main picture to confirm parking assist camera whether compatible with your car.
  • ✔Enhanced Rear View: The 95760-2T101 Backup Camera Rear View Camera provides a 170° wide angle to enhance rear view for your vehicle, offering improved visibility and safety while reversing or parking. Built to withstand various weather conditions, the IP68 waterproof rating ensures durability and longevity, even in rainy or snowy conditions.
  • ✔High-Quality Imaging: Engineered with high-quality imaging technology, this rear view camera delivers clear and crisp images, even in low-light conditions, helping you navigate tight spots and obstacles with confidence.
  • ✔OE#95760-2T101. Replace OE# 95760-2T001, 95760-2T002. Package included: Rear Park Assist Backup Camera x1. With its plug-and-play design, installation is a breeze - simply connect the camera to your vehicle's existing wiring harness and mount it in the designated location for instant rear view assistance.
  • ✔After-Sales Service: We offer 24 hours customer service and 1 year product service, If you are encounter product installation, product quality and other problems, please feel free to contact us.
Bestseller No. 2
95750-3W100 Rear View Backup Camera Replacement for Kia Sportage 2011-2014 Replaces 95750-3W000 by GreenYi
  • FITMENT MODELS---KiaeBay logo parking camera is compatible with KiaeBay logo Sportage 2011 2012 2013 2014
  • OE Part Number Fitment---The GreenYi KiaeBay logo Sportage camera is designed to replace the following OE part number: 95750-3W100, 95750-3W000
  • Star Night Vision KiaeBay logo Sportage 2011 2012 2013 2014 Rear Camera---Experience superior visual clarity day or night with our advanced camera system. Delicate and high-definition images ensure enhanced safety and convenience, providing a superior visual experience in all lighting conditions
  • IP68 Waterproof 95750-3W100 OE Camera---Built to endure diverse conditions, our camera ensures reliable performance regardless of weather. Whether you're washing the car or navigating heavy rain, rest assured it won't compromise. Crafted with a robust metal housing, it guarantees strength, toughness, high-temperature resistance, sturdiness, durability, wear resistance, and non-deformation, ensuring reliability in any environment
  • Easy Installation---GreenYi OE 95750-3W000 camera is engineered for seamless integration, serving as a direct replacement for the original backup camera part while supporting coding with the original features. With a plug-and-play mechanism, complex wiring is unnecessary. For added convenience, you can refer to YouTube videos for step-by-step guidance
Bestseller No. 3
Rearview Mirror Reverse Camera 95760-2T002 Compatible Only with kia Optima 2011 2012 2013 and Kia Optima Hybrid 2.4L 2011 2012 2013, Backup Camera OE 95760-2T001 95760-2T002
  • Functionality: 170° ultra-wide Angle, wider field of vision, clearer pixels, can see the real-time video image behind the car more intuitively. Effectively improve the safety of reversing.
  • Material: The astern camera is made of high quality ABS material, with good impact resistance, weather resistance, rust resistance, aging resistance and long service life.
  • OEM design: At each step of production, multiple quality control checks are made to meet or exceed OE(original equipment) fitness, form and function, and to ensure that each part will be usable for years to come. It can be closely connected with the original wiring harness to ensure the stability of installation.
  • Compatibility and OE number: KiaeBay logo Optima 2.0L 2011 2012 2013, KiaeBay logo Optima Hybrid 2.4L 2011 2012 2013. 95760‑2T001, 95760‑2T002.
  • Easy installation: This rearview mirror is easy to install, oem plug and play, uses quality materials and has a long life. Tips When you purchase rear view reversing camera, please confirm your exact model and year.
Bestseller No. 4
PixelMan Backup Camera,AHD 1080P Metal 170 Degree Wide Angle Rearview Reversing Camera,PMD2A-S Clear Night Vision IP69 Waterproof Reverse Rear View Camera for Car Vehicle SUV RV
  • 【Continuous Upgraded 1080P AHD Backup Camera】After launching three car backup cameras, PixelMan further upgrade and launch the new reversing camera PMD2A-S. This car camera use the latest chip special for reversing camera made in Japan, this chip not only has excellent image output, but also has stunning performance under strong light and dark light. Strict in details and only make the best products is what PixelMan pursues. It is also essential to you, isn't it?
  • 【Support HD and AHD switching】This upgraded back up camera even supports HD and AHD switching. Each optimization improves the definition, signal stability, waterproof performance, durability, installation, etc. Our vehicle backup camera can be switched to AHD signal output to achieve 1080P display (Under the premise that the screen supports AHD signal).
  • 【1/2.7in AHD 1080P Large Chip Adopted in This Reverse Cam】The chip size determines the amount of reversing camera output pixels, compared with 1/4in chip used in ordinary backup cam, the most apparent feature is the enhanced brightness and color saturation besides of the sufficient clarity. The colors become more vivid and true, the increased brightness makes the images more clearly, meanwhile, the night vision effect also be enhanced, you can back the car easily without extra light at night.
  • 【170° Wide Angle Optical Glass HD Lens】The lens is the core component of the reverse camera for car. The HD lens used in PMD2A-S wide angle backup camera is very different from ordinary lens in appearance, it has a larger aperture and a stronger sense of technology. High transmittance glass, fish eye appearance, F1.4 aperture, all these features directly determine the wide angle, maximum output pixels and night vision performance of the license plate camera.
  • 【Back Up The Car Easily】Whether it is day or night, you can see almost everything behind the car when reversing, PixelMan camera for car reverse will let your driving easier and safer. Isn’t it what you need?
Bestseller No. 5
95760-2T101 Backup Camera Rear View Safety Parking Assist for Kia Optima Hybrid 2011-2013, Replace OE# 95760-2T001 by GreenYi
  • Rear View Back-Up Camera with Multiangle Views—Tailored for KiaeBay logo Optima Hybrid 2.0L and 2.4L models from 2011 to 2013. Elevate your driving experience with versatile views for improved safety and maneuverability.
  • OE Part Number Fitment: The GreenYi KiaeBay logo Optima Reverse Camera is meticulously designed to seamlessly replace the following OE part numbers: 95760-2T001, 95760-2T101. Ensure a perfect fit and reliable performance for your vehicle.
  • Star Night Vision KiaeBay logo Optima Rear View Camera: Experience advanced imaging with delicate, high-definition visuals. This camera system ensures superior clarity in both daylight and nighttime conditions, enhancing overall safety and convenience for an unparalleled driving experience.
  • IP68 Waterproof KiaeBay logo Backup Camera: Engineered to endure various conditions, this camera remains resilient during car washes or heavy rain, ensuring uninterrupted operation. Crafted with a robust housing, it boasts enhanced strength, toughness, high-temperature resistance, sturdiness, durability, wear resistance, and non-deformation, ensuring reliability in any environment.
  • Easy Installation: Our KiaeBay logo Optima Hybrid backup camera is crafted for seamless integration, serving as a direct replacement for the original backup camera part. The plug-and-play mechanism eliminates the need for complex wiring. For added convenience, refer to YouTube videos for step-by-step guidance by searching exact vehicle model with OEM part NO. on your original camera.

 


 

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7 thoughts on “Rear View Camera Diagnosis/Replacement – 2012-2015 Kia Sorento Optima Forte Sportage Cadenza Rio Soul”

  1. I’d had the serpentine belt replaced by Kia dealership service tech upon their recommendation in May 2020. Afterwards, my rear-view camera ceased operation. No noticeable damage to radio [head] system or camera (i.e., from an accident, etc.). Dealership service dept. says it wasn’t an issue they’d created. My Optima is less than 7 years old but out of warranty, according to Kia. Since issue with the rear-view camera was a ‘known issue,’ at least according to Kia’s Technical Service Bulletin issued in 2014, the camera, etc., should have been recalled and replaced at Kia’s expense! I suggest making complaint to Kia corporate office and filing complaint with your State Attorney office and get a class action lawsuit going…

    The rear-view camera is a SAFETY FEATURE! and should ALWAYS work properly! Radio/camera systems do not historically go bad in newly-purchased vehicles in less than 7 years. Sometimes is WRONG!!!

    Reply
  2. I have a 2012 Optima SX and I am dealing with a blurry back up camera right now. Has this issue been identified by Kia and will be repaired for free? This was not a problem while the car was still under warranty, but now I see a number of people have had similar issues.

    Reply
  3. I saw someone suggest using a pin to reset the uva radio unit and sure enough resetting the radio fixed all my backup camera issues

    Reply

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