May 22, 2024 NHTSA CAMPAIGN NUMBER: 24V358000
High Voltage Battery Safety Plug May Overheat
A loss of drive power increases the risk of a crash, and a fire increases the risk of injury.
NHTSA Campaign Number: 24V358
Manufacturer Kia
America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 2,209
Summary
Kia America, Inc. (Kia) is recalling certain 2022 Niro EV vehicles. The high voltage battery safety plug may overheat and melt, which can cause a loss of drive power or fire.
Remedy
Owners are advised not to charge their vehicle in a garage or any other covered structure until the recall repair is completed. Dealers will replace the safety plug, free of charge. Owner notification letters are expected to be mailed July 19, 2024. Kia’s number for this recall is SC314.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Kia has a Recall
2022MY Niro EV
High Voltage Battery Safety Plug
Basis of Safety Defect Determination 573.6(c)(6)
July 31, 2023
Kia NA receives dealer Techline case involving a 2022MY Niro EV (Vehicle #1) with complaint of vehicle shutting off while driving; does not go into ready mode. Dealer identifies isolated melting of safety plug. Kia NA Safety Office begins monitoring issue.
August 9, 2023
Kia NA Safety Office conducts field data analysis and finds no incidents other than Vehicle #1.
September 20, 2023—September 21, 2023
Kia NA Safety Office inspects Vehicle #1 and confirms isolated melting of safety plug assembly. No issues with the high voltage battery cells or temperature sensors. Kia NA Safety Office collects parts and ships to Kia Corporation (Kia HQ) for further analysis.
October 3, 2023—November 14, 2023
Kia HQ shares findings regarding potentially similar incident in Portugal involving a 2022 Niro EV.
Kia HQ conducts testing in an effort to duplicate melting of safety
plug and is unable to duplicate condition. Kia HQ informs Kia NA
Safety Office of results.
November 17, 2023
Kia NA Safety Office escalates matter to SEL. Kia NA Safety Office continues to monitor issue.
February 22, 2024 Kia NA receives dealer Techline case involving a 2022MY Niro EV with complaint of no start condition (Vehicle #2) [TL #16201505; KNDCC3LG7N5 ]. Dealer inspection identifies isolated melting of safety plug.
March 20, 2024—March 21, 2024
Kia NA Safety Office engineer inspects Vehicle #2 at dealer and confirms isolated melting of safety plug.
While at dealer, Kia NA Safety Office engineer incidentally conducts inspection of a 2022MY Niro EV (Vehicle #3) with complaint of 12V battery drain and finds safety plug partially melted. Potential high electrical resistance at the safety plug’s female to female (F-F) terminal identified. Kia NA Safety Office informs Kia HQ.
March 25, 2024
Kia NA Safety Office proactively collaborates with dealers and fleet customers to expand the collection of safety plugs on Niro EV vehicles regardless of vehicle complaint.
April 1, 2024
Kia NA Safety Office and Kia HQ conduct driving and charging evaluation of two exemplar vehicles and Vehicle #3 in an attempt to duplicate melting condition. No issues found with exemplar vehicles. Vehicle #3 exhibits higher than expected temperatures at the safety plug but not reaching melting point.
April 18, 2024
In response to Kia NA Safety Office’s proactive collection of safety plugs, dealer informs Kia NA Safety Office of two 2022MY Niro EV vehicles with isolated partial melting of safety plugs. Parts are collected.
April 23, 2024—May 8, 2024
Kia NA Safety Office sends safety plug parts to Kia HQ and Safety Test & Investigation Lab (STIL) for further analysis. No root cause identified.
May 14, 2024 Kia HQ works with supplier and informs Kia NA Safety Office that potential cause of issue due to supplier deviation in the manufacturing of the safety plug’s Female-Female terminal. Kia HQ identifies scope of suspected safety plug lots to specific vehicle production.
Kia NA Safety Office identifies 3 unique VINs with isolated melting of safety plugs from field data. [(1 warranty claim and 3 Techline cases (dates of receipt 7/31/2023—3/20/2024)] and 2 additional unique VINs with isolated partial melting of safety plug during investigation (date of receipt 4/15/2024). No reports or evidence of vehicle fire.
May 15, 2024
Kia NA decides to recall certain 2022MY Niro EV vehicles.
No injuries, crashes, fatalities.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| KIA | NIRO EV | 2022 |
3 Associated Documents
Chronology Report
Recall Acknowledgement
RCAK-24V358-9045.pdf 645.376KB
Recall 573 Report
RCLRPT-24V358-2557.PDF 214.003KB
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
- Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- [Up to 9x Faster Charging Speed]: Provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA 14-50 plug (40 amp). Professional installation recommended for optimal safety and performance. [Install The Power Outlet Cord]: No smaller than 8AWG if charge 40-48A, we suggest 6AWG cord.(1.The input side is belongs to the electrician electric automobile regulation scope, need to use three 6AWG cable wires for 48A; 2.The charging cable belongs to the automotive connector certification standard, so the 8AWG cable can meet the 48A.)
- [DESIGNED WITH J1772 Connector for All North America j1772 Connector EVs/PHEVs. Not fits for Tesla/Nacs Connector Cars(j1772 to Tesla adapter needed)]: Compatible with Tesla cars (Adapter needed, not included), Ford, GM, Audi, Kia, Honda, Kia, Hyundai, Gmc, Chevrolet Bolt, VW ID 4, Nissan Leaf, Ford Mustang Mach-E, IONIQ 5 2024 and before, BMW i3, i4, iX, Jeep Wrangler 4xe, etc. [Not fits for Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]
- [Safety & Faster Charging with ETL, FCC, Energy Star Certified]: Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594. (ETL and FCC certified EV car charger with 3-year Warranty)
- [Plug-play Mode(The Default Setting), Smart Touch Screen, No APP Needed]: Clearly show the charging amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the buttons, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to enter the setting interface, then you can adjust the amperage from 16A to 48A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- [Smart WIFI APP, You can Set the Charging Period]: By APP, you can wirelessly check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging latches, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then wait 3-5 seconds and re-start your device.
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WiFi is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- ❤ [Equipped with Nema 14-50 plug 240V, Compatible with 110-120V Nema 5-15p to 14-50r EV Adapter(Not packaged) or the other EV Adapter Cable]: Suggest install the 240V Nema 14-50 plug-in socket. [Kindly Note When Using the 5-15P Adapter]: 1. The RV Adapter cable doesn't work for EV chargers, please order the correct EV adapter cable. 2. It will become slow level 1 ev charging and some cars may drop to 12A, the max charging rate is 1.32-1.8kW(110V*12A-120V*15A).
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [6X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 6X faster charging.
- ❤ [Up to 7.68kWh High Speed Charging, Adjustable Amperage from 16A to 32A & Requires a 20A to 40A circuit]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 16A to 32A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car.
- PLUG IN, NO HARDWIRING: Level 2 charger delivers up to 40A to fully charge most EVs overnight. Plugs into a 240V, 4-prong NEMA 14-50 outlet (the RV/range type - NOT a dryer outlet) on a dedicated 50A circuit. The extra-long 25 ft cable easily reaches across a garage or driveway. Before ordering, check your car's port type and that you have the right outlet.
- CONTROL & SAVE FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start/stop charging, set speed (6-40A), get reminders, and track energy use and cost. Schedule off-peak overnight charging to cut your electric bill. Requires 2.4 GHz WiFi.
- SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
- GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-358
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Kia America, Inc. MAY 21, 2024 NHTSA Recall No. : 24V-358 Manufacturer Recall No. : SC314 Manufacturer Information :
Manufacturer Name : Kia America, Inc.
Address : 111 Peters Canyon Road
Irvine CA 92606 Company phone : 800-333-4542
Population :
Number of potentially involved : 2,209 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2022-2022 Kia Niro EV Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC
Descriptive Information : Certain 2022 model year Niro EV vehicles manufactured from July 21, 2021 through December 2, 2021. The recall population was determined by a review of vehicle and supplier production records. The vehicles subject to this recall were not produced in VIN order.
Customers seeking information about their specific vehicle will be referred to Kia’s Customer Care Center or their Kia dealer. Production Dates : JUL 21, 2021 – DEC 02, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Over time, the contact surfaces of the high voltage battery safety plug may develop high electrical resistance. Although the exact cause of this high resistance in the safety plug has not been confirmed, Kia suspects it is due to a supplier deviation in the manufacturing of the Female-Female (F-F) terminal. If high electrical resistance occurs while driving or during battery charging, the safety plug may melt, thereby increasing the risk of loss of motive power and/ or fire.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A loss of motive power increases the risk of a crash. A fire increases the risk
of injury. Part 573 Safety Recall Report 24V-358 Page 2 Description of the Cause : Root cause is not confirmed; however, supplier deviation in the manufacturing of the safety plug’s Female-Female terminal is suspected. Identification of Any Warning
that can Occur : Illumination of the EV Service Warning light, smell of melting plastics and/or smoke. Involved Components : Component Name 1 : SAFETY PLUG ASSY-FEMALE Component Description : Safety Plug Assembly (Female) Component Part Number : 37518-K4000 Supplier Identification : Component Manufacturer
Name : KET
Address : 123, Eunbong-ro, Namdong-gu Incheon Foreign States 21639
Country : Korea, Republic of Chronology :
See attached document titled “2022MY Niro EV High Voltage Battery Safety Plug Chronology”. Description of Remedy :
Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with
instructions to bring their vehicle to a Kia dealer. Kia dealers will be instructed to replace the safety plug with a new one. Kia will instruct owners not to charge their vehicle in a garage or any other covered structure until the recall repair is completed. Kia will reimburse owners for repair expenses already incurred pursuant to Kia’s General Reimbursement Plan filed May 1, 2024. How Remedy Component Differs from Recalled Component : The remedy component has a solid bus bar connection with no Female- Female terminal. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-358
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
2022MY Niro vehicles manufactured beginning on 12/3/2021 are equipped with safety plugs without any supplier manufacturing deviations in the Female-Female terminal. Recall Schedule :
Description of Recall Schedule : The planned dealer notification begin and end date is July 16, 2024. The
planned owner notification begin and end date is July 19, 2024.
Planned Dealer Notification Date : JUL 16, 2024 – JUL 16, 2024
Planned Owner Notification Date : JUL 19, 2024 – JUL 19, 2024
* NR – Not Reported
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