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August 13, 2019 NHTSA CAMPAIGN NUMBER: 19V594000
Incorrect Seat Belt Assemblies Installed/FMVSS 208
If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
NHTSA Campaign Number: 19V594
Manufacturer Kia Motors America
Components SEAT BELTS
Potential Number of Units Affected 30,168
Summary
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”
Remedy
Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver’s seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC181.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Kia has a Recall
| GROUP
Safety Recall Campaign |
MODEL
2020MY |
|
| NUMBER
SC181 (Rev 2, 04/22/2019) |
DATE
August 2019 |
|
| SAFETY RECALL CAMPAIGN | ||
| SUBJECT:
SEAT BELT INSPECTION AND/OR REPLACEMENT (SC181) |
||
NOTICE
This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
This bulletin provides the procedure to inspect and, if necessary, replace the seat belt assemblies of some 2020MY Telluride (ON) vehicles produced from January 9, 2019 through August 5, 2019. Seat belt assemblies designed for Telluride vehicles for the non-U.S. market may have been inadvertently installed in the driver, front passenger, second and/or third row seats of the affected U.S. vehicles. The affected driver seat belt assemblies are non-U.S. specification seat belt assemblies. The affected front passenger, second and third row seat belt assemblies are not equipped with an automatic locking retractor (ALR) feature and do not comply with S7.1.1.5 (a) of FMVSS 208, ‘Occupant crash protection’ which requires that each designated seating position that is forward facing (except the driver’s position) have a seat belt assembly whose lap belt portion is lockable so that the seat belt assembly can be used to tightly secure a child restraint system.
Dealers are to have technicians inspect and, if incorrect seat belt assemblies are identified, replace them with correct ones as outlined in this bulletin. If an incorrect seat belt assembly is identified, the technician must open a Techline case and submit photos, and then replace with the correct seat belt(s) applicable to the vehicle. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
NOTICE
Under applicable law, you may not sell or otherwise deliver any affected vehicle until it has been repaired pursuant to the procedures set forth in this bulletin.
NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle before returning it to the customer.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
Inspection Procedure – Seat Belts:
Locate the seat belt assemblies outlined in this bulletin to identify the laser markings shown below and verify if the vehicle is affected: No Good (NG). If so, replace the seat belt assembly part(s) with the correct (OK) seat belt assembly part(s) found on the parts table, page 6.
NOTE: The laser marking may not be as visible on lighter colored seat belt tongue. Inspect the part number on the seat belt tongue to confirm if the vehicle is affected.
- Inspect all of the following seat belt assemblies, except for the 2nd row center seat belt (if applicable):
2a. If all seat belts assemblies are the correct ones (OK), no further action is required.
2b. If one or more seat belt assemblies are found to be incorrect (NG), proceed to page 3 for instructions and replacement procedure of the affected seat belt(s).
NG Instructions:
Follow the steps outlined below in the order provided:
- Open Techline case.
- Upload photo and note position of the (NG) position.
IMPORTANT
Record radio presets. Disconnect the negative (-) battery terminal and wait 30 seconds before proceeding with any of the following procedures.
Replacement Procedure – Front Driver and/or Passenger Seat Belt(s):
- Replace the driver and/or passenger seat belt by referring to “Body (Interior and Exterior) → Front Seat Belt → Front Seat Belt Pretensioner → Repair procedures” chapter in the applicable Shop manual on KGIS.
Replacement Procedure – Rear Seat(s) 2nd and/or 3rd row Seat Belt(s):
- Replace the passenger seat belt by referring to “Body (Interior and Exterior) → Rear Seat Belt → Rear Seat Belt Retractor → Repair procedures” chapter in the applicable Shop manual on KGIS.
Modified Replacement Procedure – 3rd row Center Seat Belt:
- Remove the two (2) rear roof assist handles by referring to “Body (Interior and Exterior) → Roof Trim → Assist Handle (rear only) → Repair procedures” chapter in the applicable Shop manual on KGIS.
- Remove the center pillar upper trim retaining bolt (A) and pull off the top of the center pillar upper trim (Do not remove the trim).
NOTICE
Be careful not to damage or stain the roof trim/headliner.
- Using a trim tool, carefully release the top of the rear pillar trim as shown.
NOTICE
Be careful not to damage or stain the roof trim/headliner.
- Carefully remove the two (2) rear headliner retaining clips (B).
NOTICE
Damage to roof trim clips may occur, replace as needed. Max. Qty. Two (2). Refer to EPC.
- Lift the rear door weatherstrip to expose the back of the headliner. Using a trim tool, pull down on the headliner to release the center area.
NOTICE
Be careful to not get the black butyl sealant on the headliner or the headliner may need to be replaced.
- Pull down on the back of the headliner assembly (approximately 2”- 3.5” inches, 50.8 – 88.9mm) as shown.
NOTICE
Be careful not to damage or stain the roof trim/headliner.
6a. Carefully, insert a ratchet with a short 14mm socket and remove the center seat belt retaining bolts (C).
Torque specification for bolts (C):
28.9 – 39.8 ft.lb. (39.2 – 53.9 Nm,
4.0 – 5.5 kgf.m)
6b. Carefully, insert a ratchet with a short 14mm swivel socket and remove the center seat belt retaining bolts (D).
Torque specification for bolts (D):
28.9 – 39.8 ft.lb. (39.2 – 53.9 Nm,
4.0 – 5.5 kgf.m)
- Replace the rear 3rd row center seat belt retractor assembly with the correct part.
NOTICE
The seat belt retractor assembly will slide out from the back of the headliner opening. Do not lower the headliner more than 3.5” inches as damage may occur.
- Torque the seat belt retaining bolts (C) and (D) to specification.
Torque specification for bolts (C & D):
28.9 – 39.8 ft.lb. (39.2 – 53.9 Nm,
4.0 – 5.5 kgf.m)
- Replace all removed parts in the reverse order of removal, clean any fingerprints or grease stains if needed.
- Reprogram radio presets.
AFFECTED VEHICLE RANGE:
| Model | Production Date Range |
| Telluride (ON) | January 9, 2019 through August 5, 2019 |
REQUIRED PART:
| Part Name | Part Number | Comments |
| S/BELT ASSY-FR P/TENSR 3PT,LH | 88810 S9500LBR | Refer to EPC
Replacement part numbers will not auto-populate and must be entered manually during claim entry. |
| S/BELT ASSY-FR P/TENSR 3PT,LH | 88810 S9500ONW | |
| S/BELT ASSY-FR P/TENSR 3PT,LH | 88810 S9500WK | |
| S/BELT ASSY-FR P/TENSR 3PT,RH | 88820 S9500LBR | |
| S/BELT ASSY-FR P/TENSR 3PT,RH | 88820 S9500ONW | |
| S/BELT ASSY-FR P/TENSR 3PT,RH | 88820 S9500WK | |
| S/BELT ASSY-2ND C.L.R 3PT,LH | 89810 S9500LBR | Refer to EPC
Replacement part numbers will not auto-populate and must be entered manually during claim entry. |
| S/BELT ASSY-2ND C.L.R 3PT,LH | 89810 S9500ONW | |
| S/BELT ASSY-2ND C.L.R 3PT,LH | 89810 S9500WK | |
| S/BELT ASSY-2nd C.L.R 3PT,RH | 89820 S9500LBR | |
| S/BELT ASSY-2ND C.L.R 3PT,RH | 89820 S9500ONW | |
| S/BELT ASSY-2ND C.L.R 3PT,RH | 89820 S9500WK | |
| S/BELT ASSY-3RD C.L.R 3PT,LH | 89813 S9500LBR | Refer to EPC
Replacement part numbers will not auto-populate and must be entered manually during claim entry. |
| S/BELT ASSY-3RD C.L.R 3PT,LH | 89813 S9500ONW | |
| S/BELT ASSY-3RD C.L.R 3PT,LH | 89813 S9500WK | |
| S/BELT ASSY-3RD C.L.R 3PT,RH | 89823 S9500LBR | |
| S/BELT ASSY-3RD C.L.R 3PT,RH | 89823 S9500ONW | |
| S/BELT ASSY-3RD C.L.R 3PT,RH | 89823 S9500WK | |
| S/BELT ASSY-3RD C.L.R 3PT CTR | 89853 S9500LBR | |
| S/BELT ASSY-3RD C.L.R 3PT CTR | 89853 S9500ONW | |
| S/BELT ASSY-3RD C.L.R 3PT CTR | 89853 S9500WK |
WARRANTY INFORMATION:
N Code: N99 C Code: C99
| Claim Type | Causal P/N | Qty | Repair Description | Labor Op Code | Op Time | Replacement P/N | Qty |
| R | 11251 06161 | 0 | Inspection of Seatbelts (Except 2nd row center) | 191A25I0 | 0.2 M/H | N/A | 0 |
| Inspect & Replace One (Excludes 3rd row center) | 191A25R0 | 1.2 M/H | *From the Required Parts List, select the ONE seat belt assembly installed | 1 | |||
| Inspect & Replace Two (Excludes 3rd row center) | 191A25R1 | 1.5 M/H | *From the Required Parts List, select the TWO seat belt assemblies installed | 2 | |||
| Inspect & Replace Three (Excludes 3rd row center) | 191A25R2 | 1.9 M/H | *From the Required Parts List, select the THREE seat belt assemblies installed | 3 | |||
| Inspect & Replace Four (Excludes 3rd row center) | 191A25R3 | 2.3 M/H | *From the Required Parts List, select the FOUR seat belt assemblies installed | 4 | |||
| Inspect & Replace Five (Excludes 3rd row center) | 191A25R4 | 2.7 M/H | *From the Required Parts List, select the FIVE seat belt assemblies installed | 5 | |||
| Inspect & Replace Six (Excludes 3rd row center) | 191A25R5 | 3.1 M/H | *From the Required Parts List, select the SIX seat belt assemblies installed | 6 | |||
| Inspect & Replace 3rd Row Center | 191A25R6 | 0.9 M/H | *From the Required Parts List, select the ONE 3rd row center seat belt assembly | 1 | |||
| Inspect & Replace One with 3rd Row Center | 191A25R7 | 1.8 M/H | *From the Required Parts List, select ONE 3rd row center seat belt assembly, and ONE other seat belt assembly installed | 2 | |||
| Inspect & Replace Two with 3rd Row Center | 191A25R8 | 2.1 M/H | *From the Required Parts List, select ONE 3rd row center seat belt assembly, and TWO other seat belt assemblies installed | 3 | |||
| Inspect & Replace Three with 3rd Row Center | 191A25R9 | 2.5 M/H | *From the Required Parts List, select ONE 3rd row center seat belt assembly, and THREE other seat belt assemblies installed | 4 | |||
| Inspect & Replace Four with 3rd Row Center | 191A25RA | 2.9 M/H | *From the Required Parts List, select ONE 3rd row center seat belt assembly, and FOUR other seat belt assemblies installed | 5 | |||
| Inspect & Replace Five with 3rd Row Center | 191A25RB | 3.3 M/H | *From the Required Parts List, select ONE 3rd row center seat belt assembly, and FIVE other seat belt assemblies installed | 6 | |||
| Inspect & Replace Six with 3rd Row Center | 191A25RC | 3.7 M/H | *From the Required Parts List, select ONE 3rd row center seat belt assembly, and SIX other seat belt assemblies installed | 7 |
Note: A Techline case is required to be opened, with a clear photo of the incorrect seat belt tongue with wrong markings. The dealership parts department will need to order the replacement part(s). Make sure to list the seating position (Example: 1st /2nd /3rd row left or right) where the incorrect seat belt assembly was found listed in the Techline case. When necessary, sublet code ‘X2’ can be used to submit rental expense (3 days max) in conjunction with a Replacement Labor Op. The repair procedures to replace the 3rd row center seat belt assembly has been modified from the original repair procedures outlined in KGIS (removal of certain parts as currently shown in the service procedures on KGIS is not necessary to complete the replacement of the seat belt). As a result, the labor time for this repair has been adjusted as listed in the Warranty Information table above.
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SC181 when accessing the WebDCS system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC181 (Rev 2) Telluride (ON) August 2019
IMPORTANT SAFETY RECALL
(NHTSA Recall Number: 19V594)
This notice applies to your vehicle: (Insert VIN)
August 30, 2019
Kia has identified a defect in your vehicle which relates to motor vehicle safety
This letter is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Kia Motors has determined a defect which relates to motor vehicle safety exists in some 2020 MY Telluride vehicles that may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 208, “Occupant crash protection.” The affected vehicles may contain non-U.S. specification driver seat belt assembly and/or non-automatic locking retractor (non-ALR) seat belt assemblies in the front passenger, second and/or third row seats, increasing the risk of injury to a child seat occupant in a crash. Our records indicate that you own or lease one of the potentially affected vehicles.
What Is The Problem?
Seat belt assemblies designed for Telluride vehicles in another market may have been inadvertently installed in the driver, front passenger, second and/or third row seats of some 2020 MY Telluride U.S. vehicles. The affected seat belt assemblies for the driver seat are non-U.S. specification seat belt assemblies. The affected front passenger, second and third row seat belt assemblies are not equipped with an automatic locking retractor (ALR) feature and do not comply with FMVSS 208, Occupant crash protection. If a non-ALR seat belt is used to secure a child seat in the front passenger, second or third row seats, it may not tightly secure a child restraint system, increasing the risk of injury to a child seat occupant in a crash.
Kia will inspect the driver, front passenger, second and third row seat belt assemblies and if any incorrect seat belt assembly(s) is identified, the dealer will replace it with the correct one at no cost to you.
Kia has advised its authorized dealers to inspect the seat belt assemblies for the driver, front passenger, and second and third row seat belt assemblies. If an incorrect seat belt assembly is identified, the dealer will replace it with the correct one. The work will be performed at Kia’s expense at no cost to you.
What Should You Do?
- In the interest of the safety of your passengers, as well as your own safety, please immediately contact your Kia dealer to arrange for the recall repair to be conducted. The estimated time required to inspect and perform necessary repairs will be approximately one (1) to five (5) hours. However, your vehicle may be needed longer; therefore, we recommend scheduling a service appointment to minimize any inconvenience.
- If you notice that the seat belt assemblies in the front passenger, second or third row seating positions do not have the ALR feature, (see photos below) do not use those seating positions to install a child restraint system until you have had this recall repair performed.
- To find your nearest dealer, visit kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom of this letter for more information about QR code use):
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
The Kia Consumer Assistance Center is available at the number listed above if you have any questions or require assistance in submitting your claim.
Pursuant to the General Reimbursement Plan issued by Kia pursuant to Federal Regulation 49 CFR 573.13, Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone number listed above.
What If You Are A Vehicle Lessor?
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer Assistance Center at 1-800-333-4542. This number has TTY capability. If you still are not satisfied that we have remedied this situation without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
This action has been taken in the interest of your safety, and we regret any inconvenience this situation may cause you.
Sincerely,
Consumer Affairs Department
QR Code Use:
- A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or Code Reader App. The app reads the barcode image and then launches/uploads the specific information the code QR contains, such as URLs, text, photos, videos.
- With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or
- Open the QR Code Reader App on your mobile device.in the camera viewing area. With some apps, the URL or other information will automatically load when the code is The app will utilize your device’s camera. Center the code recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code App instructions.
SC181
August 15, 2019
Attention: All Kia Parts & Service Managers
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on some 2020 MY Kia Telluride vehicles, manufactured from January 9, 2019 through August 5, 2019. Seat belt assemblies designed for Telluride vehicles for the Middle East market may have been inadvertently installed in the driver, front passenger, and second and/or third row seats of the affected U.S. vehicles. The affected driver seat belt assemblies are non-U.S. specification seat belt assemblies. The affected front passenger, second and third row seat belt assemblies are not equipped with an automatic locking retractor (ALR) feature and do not comply with S7.1.1.5 (a) of Federal Motor Vehicle Safety Standard (FMVSS) Number 208, “Occupant crash protection”, which requires that each designated seating position that is forward facing (except the driver’s position) have a seat belt assembly whose lap belt portion is lockable so that the seat belt assembly can be used to tightly secure a child restraint system. If a non-ALR seat belt is used to secure a child seat, it may not tightly secure a child restraint system, increasing the risk of injury to a child seat occupant in a crash.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com on August 15, 2019.
PARTS INFORMATION – Part supply will be limited due to the scope of the campaign. A Techline case is required to be open, with clear photo of the incorrect seat belt tongue with wrong markings to allocate any orders.
Enclosed you will find a draft copy of the owner notification letter (pending approval from the NHTSA) and a Q&A Guide for recall questions, both of which describe the issue. A list of Kia Telluride vehicle owners affected by this recall can be accessed on WEBDCS. Log onto the site, select the Campaigns Tab, click on Open Campaign Report in the left side menu, and select SC181 to generate the list.
Notices to the affected 2020 MY Telluride vehicle owners will be mailed on August 30, 2019. Please start performing the repairs immediately on any affected vehicles currently in your inventory.
Also, please make certain the appropriate personnel in your dealership are familiar with the details of this recall to ensure proper responses to customer inquiries and requests to have the recall performed on their 2020 MY Telluride vehicles. This Safety Recall represents an opportunity for your service department to deliver an exceptional service experience (e.g. flexible service appointment process, car wash and vacuum and timely service).
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall is appreciated. If you have any questions, please contact your Kia District Parts and Service Manager.
Sincerely,
Kia Service Department
Enclosures
SC181
August 15, 2019
Attention: All Dealer Principals
Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign on some 2020 MY Kia Telluride vehicles, manufactured from January 9, 2019 through August 5, 2019. Seat belt assemblies designed for Telluride vehicles for the Middle East market may have been inadvertently installed in the driver, front passenger, and second and/or third row seats of the affected U.S. vehicles. The affected driver seat belt assemblies are non-U.S. specification seat belt assemblies. The affected front passenger, second and third row seat belt assemblies are not equipped with an automatic locking retractor (ALR) feature and do not comply with S7.1.1.5 (a) of Federal Motor Vehicle Safety Standard (FMVSS) Number 208, “Occupant crash protection”, which requires that each designated seating position that is forward facing (except the driver’s position) have a seat belt assembly whose lap belt portion is lockable so that the seat belt assembly can be used to tightly secure a child restraint system. If a non-ALR seat belt is used to secure a child seat, it may not tightly secure a child restraint system, increasing the risk of injury to a child seat occupant in a crash.
The Technical Service Bulletin that provides vehicle inspection and repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com on August 15, 2019.
Your Service Manager was sent a draft copy of the owner notification letter (pending approval from the NHTSA) and a Q&A guide for recall questions both of which describe the issue and information on how to access the list of affected 2020 MY Telluride vehicles. Kia will notify the vehicle owners on August 30, 2019.
NHTSA ADVISORY: It is a violation of Federal law for a dealer to deliver a new motor vehicle covered by this notification under a sale or lease until the defect is remedied.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this recall campaign to ensure proper responses to customer inquiries and requests to have the recall campaign performed on their 2020 MY Kia Telluride vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other purpose.
Your prompt attention in completing this recall campaign is appreciated. If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
SC181
2020 MY TELLURIDE SEAT BELT
SAFETY RECALL CAMPAIGN
Q & A
August 15, 2019
Q1. What type of campaign is Kia conducting?
A1. Kia Motors is conducting a recall on some 2020 MY Kia Telluride vehicles that may contain incorrect seat belt assemblies.
Q2. What vehicles are affected by the recall?
A2. Some 2020 MY Kia Telluride vehicles produced January 9, 2019 through August 5, 2019.
Q3. How many customer vehicles are affected by this recall?
A3. Approximately 30,168 vehicles are included in this campaign.
Q4. What is the concern with the Seat Belt Assemblies?
A4. Kia has determined that seat belt assemblies designed for Telluride vehicles in another market may have been inadvertently installed in the driver, front passenger, second and/or third row seats of some 2020 MY Telluride U.S. vehicles. The affected seat belt assemblies for the driver seat are non-U.S. specification seat belt assemblies. The affected front passenger, second and third row seat belt assemblies are not equipped with an automatic locking retractor (ALR) feature and do not comply with FMVSS 208, Occupant crash protection. If a non-ALR seat belt is used to secure a child seat in the front passenger, second or third row seats, it may not tightly secure a child restraint system, increasing the risk of injury to a child seat occupant in a crash.
Q5. Can you describe the recall campaign and fix?
A5. Kia has advised its authorized dealers to inspect the driver, front passenger, second and third row seat belt assemblies. If any incorrect seat belt assembly(s) is identified, the dealer will replace it with the correct one. The work will be performed at Kia’s expense at no cost to you.
Q6. How was the issue discovered?
A6. Through the regular monitoring of field information.
Q7. What should vehicle owners do when they receive the notification?
A7. In the interest of the safety of their passengers, as well as their own safety, customers should immediately contact their Kia dealer to arrange for the recall repair to be conducted.
Q8. Have there been any deaths or injuries as a result of this condition?
A8. There have been no deaths or injuries.
Q9. Has Kia had any litigation regarding this condition?
A9. No.
Q10. Will this cost vehicle owners any money?
A10. No. Kia will perform the recall repair at no cost to the customer.
Q11. What about customers who may have already paid to have this issue remedied?
A11. If the customer has incurred expense to have this issue remedied prior to the date of this notice, the customer may have the opportunity to obtain reimbursement for that expense. Customers may submit their receipts online to Kia via the Owners section of www.kia.com or mail their receipts with a cover letter directly to Kia for review and consideration:
Consumer Assistance Center
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Q12. How long will the repair take?
A12. The estimated time required to inspect and perform necessary repairs will be approximately one (1) to five (5) hours. However, the vehicle may be needed longer; therefore, we recommend that the customer contact the dealer for an estimate of how long they may need the vehicle and schedule a service appointment to minimize inconvenience. (Most Kia dealers have online appointment scheduling via their dealership web sites to maximize convenience).
Q13. How will owners of the affected vehicles be notified?
A13. Kia will be notifying owners of the affected vehicles by first-class mail beginning on August 30, 2019.
Q14. Are there any restrictions on an owner’s eligibility?
A14. No.
Q15. If a customer has an immediate question, where can they get further information?
A15. The customer can contact their local Kia dealership or call Kia’s Consumer Assistance Center at 1800-333-4KIA (4542), Monday through Friday, 5 AM to 6 PM Pacific Standard Time, or via the internet @ www.kia.com (Owner’s Section).
SC181
2020 MY Kia Telluride Seatbelt Chronology
Basis of Safety Defect Determination 573.6(c)(6)
| July 26, 2019 | Through normal vehicle inspection procedures, Kia Motors Manufacturing Georgia (KMMG) identifies a Telluride vehicle manufactured for sale in U.S. with a non-automatic locking retractor (non-ALR) seatbelt assembly installed. |
| July 29-August 5, 2019 | KMMG and supplier investigate. Determined that seatbelt assemblies designed for Middle East vehicles may have been inadvertently installed in the driver, front passenger, second and/or third row seats of a small number of Telluride vehicles manufactured for sale in the U.S. |
| August 8, 2019 | KMC makes decision to conduct recall. No customer complaints, warranty claims, or injury. |
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| KIA | TELLURIDE | 2020 |
15 Associated Documents
Recall Quarterly Report #2, 2019-4
RCLQRT-19V594-9806.PDF 211.259KB
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Recall Quarterly Report #3, 2020-1
RCLQRT-19V594-7378.PDF 211.351KB
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Recall Quarterly Report #1, 2019-3
RCLQRT-19V594-7898.PDF 211.15KB
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Recall Quarterly Report #4, 2020-2
RCLQRT-19V594-3377.PDF 211.457KB
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Remedy Instructions and TSB
RCRIT-19V594-5345.pdf 888.004KB
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Recall 573 Report – Amendment 1
RCLRPT-19V594-8072.PDF 214.163KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V594-8103.pdf 85.987KB
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Remedy Instructions and TSB
RCRIT-19V594-9615.pdf 966.446KB
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Manufacturer Notices(to Dealers,etc)
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Chronology
RMISC-19V594-3492.pdf 25.658KB
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Miscellaneous Document- Questions & Answers
RMISC-19V594-7233.pdf 49.806KB
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Remedy Instructions and TSB
RCRIT-19V594-0098.pdf 903.947KB
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Defect Notice 573 Report
RCLRPT-19V594-9790.PDF 213.768KB
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Recall Acknowledgement
RCAK-19V594-4059.pdf 244.867KB
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Manufacturer Notices(to Dealers,etc)
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V594&docType=RCL
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Best Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed function you can find. With the clear step by step instruction, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor live data, airbag circuits and cable connectors monitor, module activation and etc. It's an total game-changer in resolving ABS SRS issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & Supplemental Restraint System, and also performs daily required resetting services which same priced scanners cannot do. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset and EPB service functions. this car scanner will help the part to operate normally after the faults repaired.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Wifi Upgrade】- After you receive our products, for better product experience as well as car diagnositic, please connect to wifi/phone hotspot and accept or take the initiative to update APP operating system and car brand diagnostic software.
- 【Professional 6 System Diagnosis】- This OBD2 scanner has the most commonly system: ABS, SRS, Transmission, Engine, BCM and TPMS, which offers solution to pinpoint troubles of your cars.
- 【7 Most Useful Reset Services】- The car scanner can provides 7 hot maintenance reset: Oil EPB SAS ETS TPMS ABS DF. These powerful reset functions will make your car safer and more reliable.
- 【5" Large HD Touchscreen】- This car diagnostic scanner is equipped with a 5" color HD touchscreen: Compared with other screens, the displayed data and charts will be clearer.
- 【4 in 1 Live Data Display】- The car scanner tool shows live data of each control module by text or graphs, up to 4 parameters can be displayed at the same time. Test reports are easy to share and print.
- SIMPLIFYING CAR REPAIR - Our goal is to simplify your car repair process. Our device turns your smartphone into a powerful OBD2 scanner diagnostic tool, allowing you to quickly understand your vehicle's problem, view recommended fixes, and purchase the necessary parts for repair.
- EXPERIENCE PROFESSIONAL DIAGNOSTICS - BLCKTEC's enhanced vehicle diagnostics gives you access to advanced features typically found only on high-end scanners. With our car code reader you can read and clear engine codes, ABS (brakes), SRS (airbags), TPMS codes, and many more.
- RELIABLE AND ACCURATE RESULTS - Our car scanner utilizes the latest OBD2 technology to provide accurate and reliable diagnostic information, ensuring that you can trust the results you receive.
- COMPATIBLE WITH A WIDE RANGE OF VEHICLES - Our bluetooth OBD2 scanner works with most vehicles made after 1996, including cars, trucks, and SUVs, making it a versatile tool for any DIYer.
- USER-FRIENDLY APP - Our accompanying app is easy to use and navigate, with clear and concise information displayed in an easy-to-understand format. Available on IOS and Android.
Last update on 2024-04-02 / Affiliate links / Images from Amazon Product Advertising API
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